Regina

What Regina does

The City of Regina is a municipal government entity and the capital city of Saskatchewan, Canada, serving approximately 310,000 residents and governed by an elected Mayor and 10 Ward Councillors under The Cities Act, 2002. It delivers a comprehensive suite of municipal services through regina.ca and supporting digital platforms — MyAccount (property and utility account management), the Service Request portal, Regina Recreation account system (Active Communities), Property Search, and Be Heard Regina community engagement platform — alongside in-person service at City Hall (2476 Victoria Avenue), the Service Regina phone line (306-777-7000), and postal correspondence. Its service portfolio spans transit with TransitLive real-time tracking, road maintenance and Vision Zero, residential and commercial property tax assessment, water distribution and wastewater, garbage/recycling/composting, recreation facilities (pools, arenas, community centres, golf courses) and programs, parks and cemeteries, building and demolition permits, business and pet licensing, zoning bylaws, and specialized programs such as the Dutch Elm Disease Control Program (86 pheromone traps, biweekly beetle monitoring, sanitation, public awareness).

Revenue mechanics are characteristic of a municipal authority: primary funding from recurring residential and commercial property taxes and water/utility fees, supplemented by transaction-based revenue from business and pet licenses, building and demolition permits, recreation class and membership fees, and parking tickets. The City does not publish commercial pricing tiers; service fees are set through annual budget processes. Customer segments comprise Regina residents (primary), local businesses (primary, for licensing, commercial tax, land development, procurement), and visitors (secondary, for recreation facilities and events), reached through a hybrid of digital self-service, phone-based inside service, and in-person channels across a single-country, single-city geo footprint.

Infrastructure investment is the City's most material growth signal: a multi-year Water Network Expansion Project adds an 8.4 km supply main, 2 storage reservoirs, and 1 new pumping station, designed to support population growth from 310,000 up to 500,000 residents. Privacy compliance is framed under Saskatchewan's LA FOIP Act and Canada's Anti-Spam Legislation; the City self-attests non-applicability of GDPR. No revenue figures, headcount, AI/ML capabilities, M&A activity, or external funding are disclosed in the source materials.

Name

Regina

Legal name

City of Regina

Website

https://regina.ca

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The City of Regina is a municipal government serving approximately 310,000 residents in Saskatchewan, Canada, delivering transit, water, waste, recreation, permitting, licensing, and property-tax services through regina.ca and in-person channels under an elected Mayor and 10 Ward Councillors.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Administration of Housing Programs, Urban Planning, and Community Development (925), Urban Transit Systems (48511)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Public Transit Agencies (Bus, Rail, Metro, Paratransit) (BPAIALAB)

Keywords

• Municipal government services
• Public transit services
• Water and utilities
• Recreation facilities programs
• Building permits licensing

Headquarters

HQ city

Regina

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Tax Revenue: The City of Regina collects residential and commercial property taxes as its primary revenue source for municipal operations and services.
2. Utility/Water Service Fees: Residents pay water and utility account fees for water distribution and wastewater services.
3. Licensing and Permits: Revenue from business licenses, building permits, cat and dog licenses, and other municipal licenses.
4. Recreation Services: Fees for recreation classes, facility bookings, programs, and memberships at recreation centres.
5. Parking Services: Revenue from parking tickets and potentially parking facilities.

Pricing tiers

Distribution channels5 records

Marketing channels8 records

Core offering

The City of Regina is a municipal government entity that provides a comprehensive suite of public services to residents and businesses of Regina, Saskatchewan. Its core offerings include transit and transportation services, water and wastewater utilities, garbage/recycling/composting, residential and commercial property taxation, recreation facilities and programs, parks and cemeteries, building permits and business licensing, bylaw enforcement, and community engagement platforms. Digital service delivery is supported through MyAccount, the Service Request portal, Be Heard Regina, and the Regina Recreation online registration system.

Product overview

The City of Regina provides a comprehensive suite of municipal services delivered through its official website and in-person channels. The offering consists of multiple service categories rather than a unified software product: transit and transportation services, recreation facilities and programs (including athletic fields, pools, arenas, and community centres), property and utility management (taxes, water accounts), bylaws and permitting, waste management, and community engagement platforms. Key digital services include an online Service Request system, the Be Heard Regina community engagement portal, and Open Data access. The City also runs specialized programs like the Dutch Elm Disease Control Program for urban forest management.

Differentiator

Problem solved

Functional benefit

Brands

• Be Heard Regina: Community engagement platform for sharing opinions on city issues

Products and services

• Transit Services Public transportation services for Regina residents including transit schedules, routes, and real-time tracking through TransitLive integration.
• Recreation Facilities and Programs Managed recreation facilities including athletic fields, ball diamonds, outdoor pools, spray pads, arenas, community centres, and golf courses, plus classes, programs, and events available for booking and registration.
• Property and Water/Utility Services Residential and commercial property tax assessment, water and utility account management, and property search tools accessible through the MyAccount online portal.
• Bylaws, Permits and Licences Building permits, demolition permits, business licences, cat and dog licences, zoning bylaw information, and the Good Neighbour Guide for residents and businesses.
• Road and Transportation Services Road maintenance, construction updates, seasonal maintenance, driving information, parking services including ticket payment, walking and cycling infrastructure, and the Vision Zero safety program.
• Waste Management Garbage collection, recycling, composting programs, and landfill services for Regina residents and businesses.
• Service Request System Online portal enabling residents to submit service requests for various city services including reporting tree issues, Dutch elm disease concerns, infrastructure problems, and general municipal inquiries.
• Be Heard Regina Online community engagement platform where residents can share opinions and participate in city decision-making processes on issues that matter to them.
• Open Data Free public access to city data and information available for download or viewing in various formats for transparency and research.
• Dutch Elm Disease Control Program Comprehensive municipal program to monitor, control, and prevent the spread of Dutch elm disease, including elm bark beetle monitoring via 86 pheromone traps, pruning, sanitation, infill planting, firewood inspections, public awareness, and research.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Kelowna: Direct peer as a mid-sized BC interior city offering transit, water, recreation, and online service request systems to a population comparable to Regina.
• City of Edmonton: Direct peer as the Alberta capital, delivering analogous municipal services (transit, utilities, recreation, permitting) with overlapping population scale and Western Canadian operating context.
• City of Red Deer: Direct peer as a mid-sized Alberta city running transit, recreation, utilities, and online service requests with a council governance model structurally similar to Regina's.
• City of Winnipeg: Direct peer as the Manitoba capital, operating transit, water/wastewater, recreation, and property services for a similar Prairie metropolitan base with an elected mayor and council governance model.
• City of Saskatoon: Direct peer as the other major Saskatchewan urban centre, providing the same comprehensive mix of transit, utilities, recreation, and permitting services to a comparable mid-sized Prairie population.
• City of Lethbridge: Direct peer as a smaller Alberta municipality operating transit, water/wastewater, recreation, and property services through analogous digital channels for a comparable Prairie population.
• City of London: Direct peer as a mid-sized Ontario municipality delivering transit, utilities, recreation, and property tax services through an analogous digital portal and council governance model.
• City of Calgary: Direct peer as a major Alberta municipality running transit, water utilities, recreation facilities, and a digital service portal for residents with comparable governance structure.
• City of Kingston: Direct peer as a mid-sized Ontario municipal government providing transit, utilities, recreation facilities, and online permitting/licensing with similar elected council structure.
• City of Halifax: Direct peer as a regional Canadian capital operating transit, water/wastewater, recreation programs, and online service requests for a mid-sized population base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/cityofregina
• Facebookfacebook.com/CityRegina
• LinkedInlinkedin.com/company/city-of-regina
• Instagraminstagram.com/cityofregina
• Xx.com/CityofRegina

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Regina