Mental Health Association of Nassau County

What Mental Health Association of Nassau County does

Mental Health Association of Nassau County (MHANC) is a 501(c)(3) nonprofit behavioral health organization founded in 1953 and headquartered at 16 Main Street, Hempstead, NY, serving Long Island's Nassau County. It delivers a broad portfolio of direct mental health and recovery services across seven primary program lines: PROS (Personalized Recovery Oriented Services, Medicaid-billable structured day program), SOAR (Specialized Opportunities for Achieving Recovery, free flexible program), CORE (Community Oriented Recovery & Empowerment Services, mobile Medicaid benefit for HARP enrollees), Housing Programs (29 Nassau County properties with 122+ beds including community residences and supported apartments), Care Coordination (Medicaid Health Homes for adults and children), Veterans Services (Vet2Vet peer support, PFC Dwyer Project, Veterans Health Alliance of Long Island), and Peer Services (Warm Line, support groups, and Turquoise House I & II peer-run crisis respite homes). The organization also provides Financial Management and a workplace-training vertical anchored by the SAFE (See, Approach, Find, Engage) program and the Approved Mental Health Workplace (AMHW) certification.

MHANC's revenue model is a hybrid of Medicaid-reimbursed clinical services (PROS, CORE, Care Coordination), free peer/recovery programs funded through donations and grants, tiered memberships ($50–$5,000 annual dues), and fee-based SAFE workplace training with nonprofit and member discounts. Go-to-market is community-led: outreach through schools, healthcare providers, employers, the Warm Line, peer referrals, and high-visibility community events (Gone But Not Forgotten Overdose Awareness Walk, Steps of Hope Walk). No proprietary technology platform is described; operations rely on standard tools including RingCentral, Constant Contact, PayPal, and Give Lively. Headcount is 101–250, and quantifiable outcomes cited include 10,000+ veterans served, 45,000+ days of housing, 23,000+ hours of direct care, and 4,500+ continuing-education workshop participants.

The organization operates under governance risk: a Nassau County Supreme Court lawsuit alleges sexual exploitation, financial manipulation, and retaliation against a vulnerable client, with Executive Officer Jeffrey McQueen and Compliance Officer Lisa Weiss named as individual defendants across 23 causes of action. The Care Coordination department was restructured in 2024, and MHANC continues to expand its SAFE workplace training vertical as a non-Medicaid growth lever alongside traditional clinical services.

Name

Mental Health Association of Nassau County

Legal name

Mental Health Association of Nassau County, Inc.

Website

https://mhanc.org

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Mental Health Association of Nassau County is a 501(c)(3) nonprofit founded in 1953 that delivers mental health, recovery, housing, care coordination, veteran, and peer-support services to Nassau County residents, supplemented by Medicaid billing, donations, memberships, and SAFE workplace training.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Mental health services
• Recovery programs
• Supportive housing
• Peer support services
• Workplace mental health training

Headquarters

HQ city

Hempstead

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Medicaid-funded services: MHANC's clinical programs (PROS, SOAR, CORE, Care Coordination) are billed through Medicaid. PROS requires Medicaid insurance; CORE Services are a Medicaid-based benefit for HARP (Health and Recovery Plan) enrollees and eligible HIV/Special Needs Plan enrollees.
2. Donations and grants: The organization accepts charitable donations via PayPal and Give Lively platforms, and periodically receives grant funding to support programs including SAFE workplace training. Donations are a key revenue stream supporting operations.
3. Membership fees: MHANC operates a tiered membership program with annual dues ranging from $50 (Individual) to $5,000 (Leadership Circle Anchor), providing members with access to resources, discounted training, and exclusive events.
4. SAFE Workplace Training fees: MHANC's SAFE Workplace Mental Health Support Training is a professionally developed program (not free) with member discounts, tiered pricing, nonprofit rates, and multi-session packages. Grant funding may offset or fully cover training for qualifying organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

MHANC is a 501(c)(3) nonprofit mental health organization that delivers recovery-oriented direct services and education to Nassau County, Long Island. Its core offerings include Personalized Recovery Oriented Services (PROS), SOAR, CORE behavioral health services, supportive housing across 29 properties (122+ beds), care coordination, peer-run crisis respite (Turquoise House I & II), veteran peer support, financial management, and workplace mental health training (SAFE/AMHW). Services are funded through Medicaid, donations, grants, membership dues, and training fees.

Product overview

MHANC offers a comprehensive portfolio of mental health services centered around a hub-and-spoke model of direct care programs and education/training offerings. The core direct service programs include PROS (Personalized Recovery Oriented Services), SOAR (Specialized Opportunities for Achieving Recovery), and CORE (Community Oriented Recovery & Empowerment Services) for recovery-focused care; Housing Programs with over 122 beds across 29 properties; Care Coordination for Medicaid and non-Medicaid individuals; Veterans Services including the PFC Dwyer Project; Peer Services featuring a Warm Line, support groups, and Turquoise House crisis respite homes; and Financial Management services. Supporting the direct services are education and certification products: SAFE Workplace Training and SAFE Workplace Certification for workplace mental health; Mental Health First Aid (Youth and Adult); Continuing Education for licensed professionals; and the Certified Mental Health Workplace (AMHW) recognition program. Additional offerings include The Duck Project (mental health awareness initiative) and a tiered Membership Program. All programs operate on a referral or self-referral basis with various funding models including Medicaid, free services, and membership fees.

Differentiator

Problem solved

Functional benefit

Brands

• SAFE (See the Signs, Approach with Care, Find Support, Engage & Encourage): MHANC's workplace mental health support training model that empowers supervisors and staff to recognize signs of concern, approach with care, connect people to support, and build a culture where mental wellness is part of everyday leadership.
• Approved Mental Health Workplace (AMHW)
• The Duck Project
• Vet2Vet
• Gone But Not Forgotten Walk
• PFC Dwyer Program

Products and services

• PROS (Personalized Recovery Oriented Services) A structured day program for adults seeking to build practical life skills, maintain stability, and achieve wellness goals through recovery-focused groups addressing emotional regulation, job readiness, education, and healthy relationships. Covered by Medicaid; allows self-referral up to 5 full days/week in-person at MHANC.
• SOAR (Specialized Opportunities for Achieving Recovery) A flexible, part-time recovery program for adults who prefer an open format, focusing on social skill-building, peer engagement, and recovery planning at one's own pace. Free to participants.
• CORE (Community Oriented Recovery & Empowerment Services) Mobile, person-centered behavioral health services that meet individuals where they are physically, emotionally, and in their recovery process, focusing on independent living skills, self-efficacy, and community participation. For HARP enrollees and eligible HIV/Special Needs Plan enrollees.
• Housing Programs Over 122 beds across 29 Nassau County properties providing safe, dignified housing including The Dales Apartment Program (independent apartments), Cushman House/Garvey House/Walden House (supervised community residences), and Supported Housing for independent living. Accessible through the Single Point of Access (SPA) system.
• Care Coordination Coordinated, comprehensive medical and behavioral health care for Medicaid-enrolled and non-Medicaid adults and children with chronic conditions, including care planning, treatment coordination, and social services arrangement.
• Veterans Services Peer support, training, and access to essential services for veterans and their families, including the PFC Dwyer Project and Veterans Health Alliance of Long Island, promoting healing and community reintegration.
• Peer Services Compassionate, peer-led services including the Warm Line (peer-run listening/support line), peer-led support groups, and Turquoise House I & II (peer-run crisis respite homes offering alternatives to hospitalization).
• Financial Management Budgeting assistance, bill payment services, and financial literacy education to help individuals build financial independence and move toward stability and self-sufficiency.
• SAFE Workplace Mental Health Support Training Workplace mental health support training model (See the Signs, Approach with Care, Find Support, Engage & Encourage) that empowers supervisors and staff to recognize signs of concern, approach with care, connect people to support, and build a mentally well workplace culture. Delivered as a 2.5-hour interactive session; not free, with member discounts, tiered pricing, nonprofit rates, and multi-session packages.
• SAFE Workplace Certification Recognition program for organizations that complete SAFE Workplace Mental Health Support Training and demonstrate commitment to building supportive, stigma-reducing, people-first workplace culture. Results in SAFE Approved Member Seal.
• Mental Health First Aid Evidence-based training that empowers individuals to identify and support people experiencing mental health challenges. Available in Youth and Adult formats.
• Continuing Education Continuing education credits for licensed social workers, mental health counselors, and marriage and family therapists. CASAC renewal hours also available. Approved provider by NY State Education Department.
• Approved Mental Health Workplace (AMHW) Certification Formal recognition program for employers demonstrating commitment to employee mental health through comprehensive training, policy development, and culture-building. Includes training, policy audit, implementation support, and evaluation.
• Membership Program Tiered membership program with annual dues ranging from $50 (Individual) to $5,000 (Leadership Circle Anchor), providing members with access to Mental Health Resource Hub, member newsletter, discounted training rates, and exclusive events.

Quantifiable outcome

• 10,000+ veterans empowered through dedicated support services
• +5 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Veterans Health Alliance of Long Island (VHALI)coreStrategic or Co-development PartnerMHANC partners with VHALI to advance veteran-centered care across Long Island. Brent Russell, MHANC's Director of Veteran Services, is a driving force behind the Veterans Health Alliance of Long Island.
• Nassau CountycoreStrategic or Co-development PartnerNassau County is listed as a partner organization supporting MHANC's mission to serve Nassau County residents. The relationship involves county-level collaboration on mental health initiatives.
• Mental Health Association of New York State (MHANYS)coreStrategic or Co-development PartnerMHANYS is a statewide affiliate partner providing advocacy, resources, and network collaboration for the local Nassau County mental health association.
• United Way of Long Island (UWLI)minorStrategic or Co-development PartnerListed as a community partner supporting mental health services and funding on Long Island.
• Suffolk Partnership for Community Wellness (SPCLI)minorStrategic or Co-development PartnerSPCLI partners on community wellness initiatives across Long Island, including mental health awareness and prevention programs.
• PFC Dwyer ProjectcoreStrategic or Co-development PartnerThe PFC Dwyer Project is a veteran-focused initiative driven by MHANC through the Veterans Health Alliance of Long Island, providing peer support and services to veterans and their families.
• Community Education Councils (CEC)minorStrategic or Co-development PartnerPartnership to support community education and mental health awareness initiatives across Nassau County schools and communities.
• Family and Children's Services (FCSNassau)minorStrategic or Co-development PartnerFamily and Children's Services of Nassau County partners on wraparound services for families and children facing mental health challenges.

Scale indicators7 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Mental Health Association of New York State (MHANYS): Statewide affiliate that provides advocacy, training, and network coordination to local Mental Health Associations across New York, including MHANC. Operates the same MHA brand, similar education/training products, and is explicitly named as a strategic partner of MHANC.
• Vibrant Emotional Health (formerly MHANYC): New York City-based nonprofit operating the city's 988 backup, crisis services, and mental health programs under the former Mental Health Association of New York City brand. Closest direct analogue to MHANC at city scale, with comparable crisis-line and community mental health programming.
• Family and Children's Services of Nassau County: Long Island-based nonprofit providing counseling, social services, and family support — explicitly listed as a MHANC strategic partner on wraparound services. Comparable service mix and target population for the Nassau County market.
• Federation of Organizations: Long Island nonprofit provider of behavioral health, housing, and recovery services across Nassau and Suffolk counties. Competes for similar Medicaid HARP, PROS-style, and supportive housing contracts in MHANC's geographic backyard.
• WellLife Network: Large NYC/Long Island nonprofit providing behavioral health, intellectual/developmental disability, and supportive housing services. Overlaps with MHANC's PROS, housing, and recovery programming and competes for similar Medicaid contracts.
• Options for Community Living: Long Island-based nonprofit specializing in supportive housing and care coordination for individuals with mental illness and other disabilities. Directly comparable housing + care coordination operating model in overlapping Nassau/Suffolk geography.

Broad incumbents

• Mental Health America: National umbrella organization for the MHA network (of which MHANC is part) operating screening tools, public education, advocacy, and affiliate services across the country. MHANC's website directly links to MHA screening tools, evidencing the affiliate relationship.
• National Alliance on Mental Illness (NAMI): National advocacy and family-support organization for individuals affected by mental illness, with local NAMI affiliates providing support groups and education — a complementary (rather than directly competing) peer to MHANC's family-support and education programming.

Regional players

• Services for the Underserved (SUS): NYC-focused nonprofit providing behavioral health, supportive housing, and crisis services for vulnerable populations. Comparable program portfolio (recovery, housing, peer support) though primarily NYC-based; relevant regional peer for MHANC's model.
• Comunilife: NYC-based nonprofit providing mental health, supportive housing, and recovery services with peer-run and culturally-focused programming. Directly comparable to MHANC's peer services and supportive housing model, though serving New York City rather than Long Island.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MHANassau
• LinkedInlinkedin.com/company/mhanassau/posts/?feedView=all
• Instagraminstagram.com/MHANassau
• Xx.com/mhanassau

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Mental Health Association of Nassau County