Travelex

What Travelex does

Travelex is a foreign exchange services provider operating under Travelex Limited, a privately held Australian entity headquartered at 25 Martin Place, Sydney, and licensed under AFSL 222444. Founded in 1976, Travelex supplies physical foreign currency across more than 45 currencies and a prepaid Travelex Money Card supporting 10 currencies on the Mastercard Prepaid network (issued by EML Payment Solutions). The company serves individual travelers, business travelers, and families through a hybrid distribution model combining 80+ Australian retail stores, an online ordering platform with home delivery, Australia Post click & collect across 3,000+ locations, foreign currency ATMs, and a mobile app for card management.

Underlying technology is oriented around secure transactional infrastructure: the platform supports MFA, end-to-end TLS 1.2 and AES-256 encryption, a 24/7 Security Operations Center, Australia Post Digital iD for identity verification, and is certified to ISO 27001 and PCI DSS. Payment integrations include Visa, Mastercard, Apple Pay, Google Pay, BPAY, and PayID, and the card product can be tokenized into Apple Pay and Google Pay wallets. No public API, SDK, or developer platform is offered; the technology footprint is closed, consumer-facing, and security-driven rather than platform-extensible.

Travelex earns revenue primarily through spreads on foreign currency exchange, transaction-based card surcharges (0.94% Credit Mastercard, 1% Visa Credit), delivery fees on online orders, and Travelex Money Card issuance and reload economics. Ancillary revenue is generated via affiliate arrangements with Simify (eSIMs) and Cover-More (travel insurance), and a Business Services line provides wholesale banknotes, foreign currency ATMs, and airport/airline services to enterprise customers. Pricing is tiered pay-as-you-go with volume discounts on orders above AUD $2,000 and a "WELCOME25" promotional code, with no commission on online orders.

Name

Travelex

Legal name

Travelex Limited

Website

https://travelex.com.au

Company type

Private

Founded year

1976

Operating status

Operating

Short description

Travelex is a foreign exchange provider offering physical currency in 45+ currencies, a Mastercard-backed prepaid Travelex Money Card, and online ordering with pickup across 600+ global stores and 3,000+ Australia Post locations for individual travelers and businesses.

Ownership category

akta.pro rank

Product category

Foreign Exchange Services

NAICS

Other Travel Arrangement and Reservation Services (56159)

SIC

Security & Commodity Brokers, Dealers, Exchanges & Services (6200)

akta.pro primary industry

Travel Money Cards & Multi-Currency Prepaid (FSAMANAI)

akta.pro secondary industries

Cross-Border Payments & FX (multi-currency wallets, DCC, remittance) (THALAHAE), Travel Wallets & Prepaid Accounts (Multi-currency, Per-diem) (THACAJAC)

Keywords

• Foreign currency exchange
• Travel money card
• Prepaid travel card
• Currency conversion services
• International money exchange

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Currency Exchange Margin: Revenue generated from the spread between buy and sell exchange rates offered to customers. Online rates are more favorable with better rates for orders over $2,000
2. Credit Card Processing Fees: Non-refundable card surcharges: 0.94% for Credit MasterCard and 1% for Visa Credit on total order value
3. Travelex Money Card: Prepaid travel card loaded with foreign currencies, revenue from card issuance and foreign exchange margins
4. Delivery Fees: Fees applicable for delivery orders to Australia Post stores and partner locations

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Travelex is a global foreign exchange services provider selling physical foreign currency cash in 45+ currencies through its website and 600+ retail stores, and issuing the Travelex Money Card — a prepaid Mastercard that lets travelers load and spend up to 10 currencies overseas. It also operates foreign currency ATMs, online rate tools (Currency Converter and Travel Rate Tracker), a buy-back service for unused currency, and business currency/wholesale banknote solutions, supported by the Travelex Money App for 24/7 card management.

Product overview

Travelex is a global foreign exchange services provider offering a portfolio of travel money products. The core offering consists of the Travelex Money Card (a prepaid multi-currency card) and the Travelex Money App for card management, complemented by physical foreign currency cash available in 45+ currencies via online ordering or in-store. Additional services include Currency Converter and Travel Rate Tracker tools, Travelex ATMs, Australia Post Click & Collect for convenient pickup, and Sell Foreign Currency for buy-back. The company also offers partner products including Travel eSIMs (via Simify) and Travel Insurance (via Cover-More). Business Services provide enterprise currency solutions including wholesale banknotes, foreign currency ATMs, and airport/airline services. The ecosystem enables customers to buy, sell, load, and track foreign currencies across online, mobile, and physical store channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Travelex Money Card A prepaid travel card that lets users load up to 10 foreign currencies and spend abroad at millions of locations where Mastercard Prepaid is accepted. Features include rate locking, freeze/unfreeze via the Travelex Money App, no overseas ATM fees, and Google Pay compatibility. Targeted at individual travelers and families going overseas.
• Travelex Money App Mobile application for Travelex Money Card holders to check balances, view transactions, freeze/unfreeze the card, reveal the PIN, and top up currencies 24/7. Available on iOS and Android.
• Foreign Currency Cash Physical foreign currency cash available for purchase online (with click & collect or home delivery) or in-store, covering 45+ foreign currencies. Order limits range from $350 to $10,050 per single order, with up to $30,000 within 21 days.
• Sell Foreign Currency Service allowing customers to sell unused foreign currency back to Travelex at competitive buy-back rates, complementing the buy side of the FX business.
• Australia Post Click & Collect Distribution service allowing customers to pick up ordered foreign currency at 3,000+ Australia Post locations across Australia, extending Travelex's pickup footprint well beyond its own 80+ stores.
• Travelex ATMs Automated foreign currency dispensing machines located at airports and select retail sites, including ATMs offering New Zealand dollars in Australia.
• Currency Converter Online exchange rate calculator allowing users to check live Travelex rates between currencies and estimate conversion amounts prior to purchase.
• Travel Rate Tracker Exchange rate alert service that notifies users when a target currency rate is reached, helping travelers time their currency or card load purchases.
• Business Services Enterprise currency solutions portfolio for corporate clients, including Foreign Currency Solutions, Wholesale Banknote Solutions, Foreign Currency ATMs, Airport & Airline Services, and E-commerce Solutions.
• Travel eSIMs International eSIM cards for travel destinations including USA, Thailand, Indonesia, Japan, and New Zealand, distributed through Travelex via an affiliate partnership with Simify.
• Travel Insurance Travel insurance products distributed by Travelex through Cover-More for trip protection, bundled alongside currency services.

Quantifiable outcome

• Exchange rates available for 45+ currencies
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Australia PostcoreChannel Partner/ Reseller/ DistributorAustralia Post provides Digital iD verification for online identity confirmation and operates 3,000+ click & collect locations across Australia for currency pickup. This partnership extends Travelex's reach significantly beyond its own store network.
• MastercardcoreTechnology or IntegrationMastercard Prepaid is the payment network for Travelex Money Card, accepted at millions of locations worldwide. This partnership provides the payment infrastructure for the travel card product.
• EML Payment Solutions LimitedcoreTechnology or IntegrationEML Payment Solutions (ABN 30 131 436 532, AFSL 404131) acts as the card issuer for the Travelex Money Card in conjunction with Mastercard Prepaid Management Services Australia.
• Gate 7 Pty LtdminorImplementation/ SI/ Consulting PartnerPromotional partner assisting with administration of competitions such as the 'Win a Philadelphia Getaway' promotion.
• Philadelphia Convention & Visitors BureauminorGTM or Marketing PartnerPromotional partner providing attraction tickets, dining coupons, and tour vouchers as prize components for the Philadelphia promotion.
• American AirlinesminorGTM or Marketing PartnerAAdvantage program partner providing 200,000 miles equivalent to return flights for two as prize component in Philadelphia promotion.
• Delta Air LinesminorGTM or Marketing PartnerFlight voucher provider for Greater Palm Springs promotion, awarding economy class return flights from Sydney, Melbourne, or Auckland.
• JW Marriott Desert Springs Resort & SpaminorGTM or Marketing PartnerAccommodation prize partner for Greater Palm Springs promotion, providing 7 nights accommodation for two at the luxury resort.
• SimifyminorChannel Partner/ Reseller/ DistributorTravel eSIM provider partner offering international SIM cards and eSIMs for destinations like Thailand, Indonesia, and Japan through affiliate marketing.
• Cover-MoreminorChannel Partner/ Reseller/ DistributorTravel insurance partner offering coverage products alongside Travelex's currency services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Currencies Direct: Currencies Direct provides consumer and SME FX, international payments, and multi-currency cards. It competes with Travelex's online currency ordering and with the business services line on cross-border payments.
• OFX: OFX (formerly OzForex) is a currency exchange and international payments specialist with deep roots in the Australian market. It competes with Travelex on both consumer FX and on Travelex's B2B business services around cross-border payments.
• Wise: Wise offers multi-currency accounts and a borderless debit card that let consumers hold and spend in dozens of currencies at mid-market FX rates. It directly competes with the Travelex Money Card and Travelex's online FX service on price, convenience, and currency breadth.
• Equals Money: Equals Money (formerly FairFX) sells prepaid multi-currency cards and provides corporate FX and payments products. Its consumer card proposition and corporate travel wallet offering directly mirror Travelex Money Card and Travelex Business Services.
• Revolut: Revolut's multi-currency card and in-app FX compete head-on with the Travelex Money Card for travel spend, particularly among younger, app-first travelers. Overlap on Apple/Google Pay tokenization, rate locking, and in-app management is essentially 1:1 with Travelex.
• WorldRemit: WorldRemit specializes in international money transfers and mobile cross-border payments. It overlaps with Travelex on FX and on moving money across borders for travelers and diaspora customers.
• ICE Currency Exchange: ICE operates airport-based foreign exchange bureaus across multiple countries, overlapping directly with Travelex's airport store network and in-store cash FX proposition for outbound travelers.

Broad incumbents

• Western Union: Western Union is a global incumbent in cross-border money movement and FX, with a much broader remittance and retail agent network than Travelex. It competes with Travelex on international transfers and cash FX, though FX is not its core focus.
• MoneyGram: MoneyGram operates a large global remittance and bill payment network with embedded FX. It competes with Travelex on cross-border currency services but its primary focus is consumer remittances rather than traveler cash FX.

Emerging players

• CurrencyFair: CurrencyFair runs a peer-to-peer FX marketplace plus a multi-currency card for consumers and SMEs. It is a smaller, more niche competitor than Travelex but overlaps meaningfully on consumer FX and card-based travel money.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TravelexUK

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travelex