Exsead
Exsead is an Australian technology services provider that resells, implements, and integrates third-party SaaS platforms — primarily Freshworks, Microsoft, and network/endpoint tools — for mid-market and enterprise customers across the ANZ region.
- Company typePrivate
- Founded2020
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Exsead does
Exsead Group Pty Ltd. is an Australian technology services and solutions provider that targets mid-market and enterprise customers in the ANZ region. The company integrates and resells third-party SaaS and technology platforms rather than developing proprietary software, with core practices built around Freshworks (ITSM, ESM, CRM), Microsoft 365 and Azure (via Microsoft CSP authorization), Device42 (IT asset discovery), PRTG Network Monitor (network monitoring), Automox (endpoint management), Whatfix (digital adoption), Adobe and Nitro (document/PDF/eSign), and supporting infrastructure vendors such as HPE, Cambium Networks, and Jabra.
The company's service portfolio spans four revenue streams: technology consulting and implementation, managed services (covering modern workplace, network monitoring, patching, and support), software and hardware procurement as a reseller, and custom application development including integrations with the Freshworks suite and mobile application development. Its go-to-market combines direct enterprise sales to mid-market and enterprise buyers with channel-based delivery through its multi-vendor partner relationships. Pricing is not publicly disclosed and is described as quote-based, varying by customer scope.
Exsead operates from a Melbourne headquarters (Suite 361, Level 2, 260 Collins Street, with an additional Carlton address) and a Sydney office in Surry Hills. The company is privately held under Australian law (Pty Ltd), founded around 2020, and lists 1–10 employees with no disclosed institutional investors, funding rounds, M&A activity, leadership team profiles, patents, awards, or financial metrics in the available source material.
Exsead firmographics
Firmographics- Name
- Exsead
- Legal name
- Exsead Group Pty Ltd.
- Website
- https://exsead.com.au
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Exsead is an Australian technology services provider that resells, implements, and integrates third-party SaaS platforms — primarily Freshworks, Microsoft, and network/endpoint tools — for mid-market and enterprise customers across the ANZ region.
- Ownership category
- akta.pro rank
Where Exsead is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Exsead business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Technology Consulting & Implementation: Professional services revenue from implementing and customizing technology solutions for customers, including ITSM, ESM, cloud, and automation implementations.
- Managed Services: Ongoing managed services covering IT operations, network monitoring, patching, and support services.
- Software & Hardware Procurement: Revenue from procurement of hardware and software applications on behalf of customers, acting as a reseller for Microsoft, Adobe, Nitro, and other vendor products.
- Application Development: Custom application development services including integrations with Freshworks suite, mobile application development, and ongoing application support and maintenance.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
Exsead product offering
Product offeringCore offering
Exsead is an Australian technology services company that helps mid-market and enterprise organisations with digital adoption by implementing, integrating, and managing third-party SaaS and infrastructure platforms. Core offerings include ITSM and ESM solutions built on Freshworks, managed services for IT operations and network monitoring, custom application development and integrations, and software/hardware procurement as a Microsoft CSP and authorised reseller for vendors such as Adobe, Nitro, and Device42.
Product overview
Exsead is a technology solutions company offering an integrated array of solutions spanning cloud and automation, product development, and managed services. The core offering includes ITSM and ESM solutions (primarily powered by Freshworks), application development and custom integrations, ITOps services, and network monitoring solutions. Exsead also resells and implements partner products including Freshworks (ITSM/CRM), Device42 (IT discovery), PRTG Network Monitor (network monitoring), Whatfix (digital adoption), Nitro (PDF/eSign), and Automox (endpoint management), while serving as a Microsoft CSP for Azure and M365 solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- ITSM and ESM Solutions
Companies that use Exsead
Customer profileSegments2 records
Ideal customer profiles2 records
Exsead technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability1 record
Exsead partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- FreshworkscoreExsead is a leading Freshworks partner in the ANZ region, delivering solutions in ITSM, CRM, and customer engagement. They leverage Freshworks' low-code platform to aid customers in their digital transformation through automations, risk reduction, and improved business insights.
- MicrosoftcoreExsead is a Microsoft CSP (Cloud Solution Provider) and Surface partner, offering Microsoft 365 licenses, Azure cloud services, Surface devices (upfront purchase and leasing), Dynamics 365, and Power Platform solutions. They build solutions around Microsoft technologies for collaboration, security, and automation.
- AdobeminorExsead is an authorized Adobe reseller offering Adobe PDF and document solutions to customers in the ANZ region.
- NitrominorExsead is a Nitro reseller, offering PDF and eSign solutions that support digital productivity with real-time analytics, 24/7 global support, and continuous innovation. Nitro serves 67% of Fortune 500 companies.
- HPE (Hewlett Packard Enterprise)minorExsead offers HPE products as part of their technology vendor partnerships, though specific partnership details are limited in available sources.
Scale indicators1 record
Recent moves1 record
Expansion highlights4 records
Exsead competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Exsead social profiles
Digital presenceExsead financial estimates
Financial estimateRevenue estimate
Valuation estimate
Exsead leadership team
Management profileNumber of profiles
Exsead funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Exsead M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Exsead
What does Exsead do?
Exsead is an Australian technology services company that helps mid-market and enterprise organisations with digital adoption by implementing, integrating, and managing third-party SaaS and infrastructure platforms. Core offerings include ITSM and ESM solutions built on Freshworks, managed services for IT operations and network monitoring, custom application development and integrations, and software/hardware procurement as a Microsoft CSP and authorised reseller for vendors such as Adobe, Nitro, and Device42.
Is Exsead a public or private company?
Exsead is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Exsead founded?
Exsead was founded in 2020. It employs 11 to 50 people.
Where is Exsead based?
Exsead is headquartered in Melbourne, Australia, in the Oceania region.
How does Exsead make money?
Four revenue lines are on record. Technology Consulting & Implementation is the primary driver. The others are managed Services, software & Hardware Procurement and application Development.
Does Exsead have an API?
No public API is recorded for Exsead.