University Services
University Services is a U.S. Medical Review Officer (MRO) firm that reviews and verifies drug testing results for DOT-regulated employers, TPAs, and government agencies, including courts and correctional programs, using licensed physicians and electronic lab integrations.
- Company typePrivate
- Founded1980
- HeadquartersPhiladelphia, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
University Services firmographics
Firmographics- Name
- University Services
- Legal name
- University Services
- Website
- https://uservices.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- University Services is a U.S. Medical Review Officer (MRO) firm that reviews and verifies drug testing results for DOT-regulated employers, TPAs, and government agencies, including courts and correctional programs, using licensed physicians and electronic lab integrations.
- Ownership category
- akta.pro rank
University Services industry classification
Industry- Product category
- Workplace Drug Testing Services
- NAICS
- Medical Laboratories (621511), Medical and Diagnostic Laboratories (62151), Medical and Diagnostic Laboratories (6215)
- SIC
- Services-Medical Laboratories (8071), Services-Health Services (8000)
- akta.pro primary industry
- Toxicology & Safety Assessment CROs (GLP) (HLAGAAAC)
Keywords
Where University Services is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
University Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- MRO Services: Medical Review Officer review and reporting services for drug testing results, serving employers, TPAs, and government agencies. Services include donor interviews for non-negative results, medical explanation verification, and final determination reporting.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
University Services product offering
Product offeringCore offering
University Services provides Medical Review Officer (MRO) services, acting as the objective gatekeeper in the workplace drug testing process. A team of 12 licensed physician MROs reviews laboratory results, conducts donor interviews for non-negative findings, verifies valid medical explanations, and reports final determinations to employers, third-party administrators, and government agencies. The company supports multiple testing methodologies—urinalysis, hair, oral fluid, and sweat testing—for both DOT-regulated and non-regulated programs nationwide.
Product overview
University Services provides Medical Review Officer (MRO) services for drug testing as its core product offering, supported by a team of 12 certified MROs who review and interpret laboratory results, interview donors with non-negative results, and report final determinations to employers. The company offers multiple drug testing methodologies including Urinalysis, Hair Testing, Oral Fluid Testing, and Sweat Testing, serving both DOT-regulated and non-regulated testing programs. Services include collection site testing, laboratory processing coordination, electronic chain of custody management, and comprehensive result reporting for clients including employers, third-party administrators, and government agencies.
Differentiator
Problem solved
Functional benefit
Products and services
- MRO Services Medical Review Officer services providing objective review and interpretation of drug test laboratory results, donor interviews for non-negative results, and final result determinations reported to employers, TPAs, and government agencies. Delivered by a team of 12 licensed physician MROs.
- Hair Testing Hair specimen drug testing that reflects drug use history for approximately 90 days, collected within 1.5 inches of the scalp.
- Oral Fluid Testing Saliva-based drug testing that is difficult to adulterate, detecting drug use from minutes to approximately 48 hours, with non-invasive sample collection under direct observation.
- Sweat Testing Patch-based sweat collection over 10-14 days used primarily by child protective services and parole departments to monitor drug use over extended periods.
- Urinalysis Urine drug testing detecting drug metabolites, with laboratory confirmation using immunoassay screening followed by GC-MS confirmation for positive results.
- DOT Drug Testing Federally mandated drug testing services for DOT-regulated industries testing for five drug classes including marijuana, cocaine, amphetamines, opioids, and PCP.
- Court-Ordered Testing Court-mandated drug testing for family law proceedings such as child custody cases, including hair or urine sample collection with confidential result reporting.
Quantifiable outcome
- Results typically reported to client within 24-72 hours from time of collection
Companies that use University Services
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
University Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
University Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- DOT (Department of Transportation)coreUniversity Services provides MRO services essential for DOT compliance. The DOT establishes drug testing regulations that mandate MRO review for safety-sensitive transportation employees. This regulatory framework defines the core service offering and client base served by University Services.
- LaboratoriescoreUniversity Services receives drug testing results from laboratory partners through electronic interfaces. The MRO reviews laboratory results and integrates them with custody control form data to complete the drug testing review process.
- Collection SitescoreNetwork of collection sites where donors provide specimens for drug testing. These facilities ship specimens to laboratories along with custody control forms, initiating the testing chain that University Services reviews as MRO.
- Third-Party Administrators (TPAs)coreTPAs manage drug testing programs on behalf of employers and utilize University Services MRO services for result verification and reporting. TPAs represent a key distribution channel for reaching multiple employer clients.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
University Services competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights6 records
Customer concentration
University Services compliance and trust
Trust signalCompliance2 records
University Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
University Services leadership team
Management profileNumber of profiles
University Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
University Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about University Services
What does University Services do?
University Services provides Medical Review Officer (MRO) services, acting as the objective gatekeeper in the workplace drug testing process. A team of 12 licensed physician MROs reviews laboratory results, conducts donor interviews for non-negative findings, verifies valid medical explanations, and reports final determinations to employers, third-party administrators, and government agencies. The company supports multiple testing methodologies—urinalysis, hair, oral fluid, and sweat testing—for both DOT-regulated and non-regulated programs nationwide.
Is University Services a public or private company?
University Services is a private company. It is classified as corporate owned and is currently operating.
When was University Services founded?
University Services was founded in 1980. It employs 51 to 100 people.
Where is University Services based?
University Services is headquartered in Philadelphia, United States, in the North America region.
How does University Services make money?
One revenue line is on record: MRO Services.
Does University Services have an API?
No public API is recorded for University Services.
What industry is University Services in?
University Services's product category is Workplace Drug Testing Services. Its primary akta.pro industry code is HLAGAAAC, Toxicology & Safety Assessment CROs (GLP). Its NAICS code is 621511 and its SIC code is 8071.