What Richmond Fellowship does

Richmond Fellowship, now operating as Waythrough following its 2024 merger with Humankind, is a UK-based mental health and social support charity founded in 1959. The organization provides free, confidential support services to individuals facing mental health challenges, substance use issues (alcohol and drugs), housing instability, domestic abuse, and unemployment. Headquartered in Durham and operating across England, Waythrough delivers integrated community-based services through local support locations, professional referrals, and commissioner-led arrangements. It is registered with the Care Quality Commission (provider 1-126775024) and as a Social Housing Registered Provider (4713), with charity number 515755 and company number 01820492.

The organization's service portfolio spans six core categories: mental health support, alcohol use support, drug use support, supported housing, domestic abuse support, and employment and training support. These are delivered through a person-centered model that emphasizes individual goals rather than problem-focused approaches. The organization supports community engagement through a Life Experience Council involving people with lived experience, a community magazine called "Coming Together," and multi-channel outreach across Facebook, Instagram, LinkedIn, YouTube, and Bluesky. No proprietary technology platform, app, or API is disclosed; the offering is built around human-delivered community support rather than software.

Waythrough operates as a non-profit entity funded primarily through commissioning arrangements with UK health services and government bodies, charitable grants, and donations. With a workforce of 1,001-5,000 employees, the combined entity represents one of the larger integrated mental health and substance use charities in England. The Humankind-Richmond Fellowship merger is positioned as a strategic effort to break down barriers between substance use, mental health, and other support services at scale — an integrated approach uncommon in the UK charity sector. No commercial revenue model, equity funding, investor ownership, or management team details are disclosed in the available data.

Name

Richmond Fellowship

Legal name

Waythrough

Website

https://richmondfellowship.org.uk

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Waythrough, formed from the 2024 merger of Humankind and Richmond Fellowship, is a UK charity delivering free, confidential community-based support for mental health, substance use, housing, domestic abuse, and employment across England.

Ownership category

akta.pro rank

Product category

Mental Health and Community Support Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (624310)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Companion Care & Social Support (non-clinical) (HLADAGAB), Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Mental health support
• Substance use services
• Supported housing
• Community charity
• Domestic abuse services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Charitable funding and grants: As a registered charity (Registered Charity 515755) and CQC registered provider, Richmond Fellowship likely operates through a combination of government/health service commissioning, charitable grants, and donations. Services are provided free to individuals.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Richmond Fellowship is a UK-based mental health charity that, following its 2024 merger with Humankind to form Waythrough, delivers free, confidential community support services for individuals facing mental health challenges, alcohol or drug use, housing instability, domestic abuse, and barriers to employment. Services are provided directly in local community settings across England, free of charge to service users.

Product overview

Richmond Fellowship merged with Humankind to form Waythrough, a charity offering integrated support services. The organization provides a unified portfolio of support services including mental health support, alcohol use support, drug use support, supported housing, domestic abuse support, and employment and training support. These services are delivered through local community-based programs and are designed to address the interconnected needs of individuals facing multiple challenges.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Support

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• HumankindcoreStrategic or Co-development PartnerHumankind and Richmond Fellowship merged to form Waythrough. This is a significant strategic combination of two charities working in the substance use and mental health support sector. The merger creates a larger organization with an integrated approach to mental health, alcohol, drugs, and housing support services.

Recent moves6 records

Expansion highlights4 records

Market position

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@waythrough_uk
• Facebookfacebook.com/rfmentalhealth
• LinkedInlinkedin.com/company/richmond-fellowship
• Instagraminstagram.com/waythrough_uk
• Xx.com/rfmentalhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richmond Fellowship