Resolute Property Tax Solutions

What Resolute Property Tax Solutions does

Resolute Property Tax Solutions is a Texas-headquartered property tax protest firm founded in 2010 that files protests on behalf of property owners and is paid only when taxes are reduced. The company serves four customer segments — residential homeowners, commercial property owners, real estate investors and REITs, and business personal property (BPP) owners — across Texas (Dallas, Austin and Houston offices covering North, Central, South and West Texas) and California. Its leadership team includes CEO James Serena (formerly with Silver Lake and Credit Suisse), President Ed Buser (formerly with Berkeley Research Group and Ankura), CFO Fed Marchese (formerly with TCV, Bridgepoint and Credit Suisse), and COO & Head of Commercial Chase Koska, who brings 17 years of property tax consulting experience.

The company's core technology is Pangea, a proprietary platform that automates protest filing, evidence creation, valuation modeling and county-specific case building across client portfolios. Pangea underpins an enterprise dashboard offering real-time dispute tracking and custom reporting for large REIT and investor clients managing 100,000+ residential properties and $35B+ in commercial real estate value. Customer-facing access is provided through the Navi portal, and the agent bench includes former Central Appraisal District appraisers from Dallas, Collin, McLennan and Bexar counties. The firm reports an 84% success rate on Texas residential protests in 2025, an average savings of $1,945 per successful customer, and $225M+ in cumulative client tax savings since founding.

Resolute generates revenue primarily through contingency fees equal to 40% of first-year tax savings (defined as the difference between Noticed Value and Final Value multiplied by the tax rate), with no upfront cost and no fee if no reduction is achieved. A separate BPP rendition service is offered on a flat-fee basis. Distribution is a hybrid model: a 3-minute self-serve online signup funnel for residential SMB customers backed by content-led SEO and deadline-driven urgency campaigns, plus dedicated account managers and multi-year contracts for enterprise commercial and REIT clients. The company holds BBB A+ accreditation and maintains a 4.8-star rating across 1,200+ Google reviews, and remains privately held and self-funded with no disclosed external capital.

Name

Resolute Property Tax Solutions

Legal name

Resolute Property Tax Solutions

Website

https://resolutepts.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Resolute Property Tax Solutions is a Texas-founded property tax protest firm that files appeals on a no-savings-no-fee basis for residential, commercial, investor and business personal property owners across Texas and California. Its Pangea platform automates case building across 100,000+ properties and a $35B+ commercial portfolio.

Ownership category

akta.pro rank

Product category

Property Tax Services

NAICS

Other Activities Related to Real Estate (531390)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro industry

PRIMARYBPAJAKAK

Tax Assessment Appeal & Property Tax Consulting

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Real Estate Valuation & Appraisal Services

SECONDARYBPAIADAK

Dispute Resolution, Appeals & Tax Tribunals

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAJAOAJ

Property Tax & Municipal Lien Search Services

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Real Estate Transaction Services (Escrow, Title & Closing Coordination)

Keywords

• Property tax protest services
• Commercial property tax appeals
• Residential property tax reduction
• Business personal property filing
• Portfolio property tax consulting

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Contingency-Based Property Tax Reduction Fees: Resolute charges a percentage of the realized tax savings as its primary revenue stream. If no reduction is achieved, the customer owes nothing. The fee is calculated as a percentage of the difference between the Noticed Value and the Final Value multiplied by the latest known tax rate. For Texas and California residential properties, the contingency fee starts at 40% of savings. Commercial services follow the same contingency model with portfolio-level pricing available upon request.
2. BPP Rendition Filing (Flat Fee): For Business Personal Property (BPP) services, Resolute charges a flat fee to file renditions on behalf of business clients. This covers multiple locations and counties with a single point of contact for the entire portfolio. Contact-based pricing quotes are provided based on portfolio size.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Resolute Property Tax Solutions files property tax protests on behalf of property owners, handling end-to-end protest workflow including property analysis, evidence building, appraisal district paperwork filing, and representation at Appraisal Review Board hearings. Services are offered on a contingency basis for residential, commercial, investor, and California properties, with flat-fee pricing for Business Personal Property (BPP) rendition filings. The service is delivered through the proprietary Pangea platform and Navi customer dashboard, with in-house former appraisal district agents across major Texas counties.

Product overview

Resolute Property Tax Solutions is a technology-enabled property tax protest services company operating as a unified platform with proprietary tools. The core offering consists of property tax reduction services for residential, commercial, investor, and business personal property (BPP) clients across Texas and California. The company's technology stack centers on its Pangea Platform, which automates protest filing, case building, and evidence creation across client portfolios using county-specific algorithms. Customer-facing access is provided through the Navi Customer Portal, enabling clients to track disputes, upload evidence, view statistics, and manage referrals. The services are offered as a contingency-based model where clients pay only if taxes are reduced.

Differentiator

Problem solved

Functional benefit

Brands

• Pangea: Proprietary technology platform that automates protest filing, case building, and evidence creation for property tax appeals across client portfolios.

Products and services

• Residential Property Tax Protest Full-service property tax protest for homeowners including property analysis, paperwork filing, appraisal district meetings, and representation at hearings. Operates on a 40% contingency basis with no upfront cost and average customer savings of $1,945 (2025).
• Commercial Property Tax Protest Contingency-based property tax protest services for commercial property owners covering office, retail, industrial, multifamily, hotels, medical facilities, mixed-use, and special purpose properties. Uses income, comparable sales, and cost approaches with dedicated account managers and enterprise dashboard reporting.
• Investor Property Tax Protest Contingency-based property tax protest services for investors managing portfolios of single-family rentals, multifamily, retail, office, industrial, hospitality, and mixed-use properties. Includes Pangea platform automation, county-specific algorithms, enterprise dashboard, real-time tracking, and custom reporting for board or investor communications.
• Business Personal Property (BPP) Services Annual Business Personal Property rendition filing and appeals service covering furniture, fixtures, machinery, computers, equipment, inventory, raw materials, and work in progress. Priced as a flat fee per portfolio, with a single point of contact covering multiple locations and counties to prevent overvaluation and audit risk.
• California Proposition 8 Decline-in-Value Appeal Contingency-based California property tax appeal service filing Proposition 8 decline-in-value appeals when market values drop below assessed values. Charges 40% of secured savings; some California counties require upfront filing fees (e.g., $120 for San Francisco, $46 for Los Angeles).

Quantifiable outcome

• 84% success rate for Texas residential customers receiving market value reduction in 2025
• +9 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• O'Connor & Associates: Long-standing Texas property tax consulting and protest firm directly named by Resolute in its own comparison marketing; competes head-to-head for residential and commercial clients in the same Texas counties.
• Property Tax Solutions (PTS) / Texas Tax Protest: Texas-focused property tax protest firm with contingency-based residential services; offers similar homeowner-facing protest and appeal workflow in overlapping Texas counties.

Broad incumbents

• Ryan, LLC: Large global tax services and property tax firm with a substantial Texas and U.S. footprint; competes for commercial and REIT property tax mandates and offers broader tax advisory beyond protest services.
• Altus Group: Publicly listed real estate advisory and property tax consultancy serving institutional investors and REITs; competes in commercial property tax appeals and offers valuation technology at greater scale.
• H&R Block: National consumer tax preparation brand; not a property tax protest firm, but a broad incumbent in consumer tax services that Resolute could conceivably partner with or compete against for tax-related mind share.
• CBRE (Valuation & Advisory Services): Global commercial real estate services firm with dedicated property tax and valuation practices; serves many of the same REIT and institutional clients that Resolute targets with its enterprise offering.
• JLL (Jones Lang LaSalle): Global real estate services firm with property tax consulting capabilities and enterprise client relationships; competes for large-portfolio property tax work alongside its broader CRE services.
• Kroll (formerly Duff & Phelps): Independent financial advisory and valuation firm offering property tax and complex valuation services; overlaps with Resolute's commercial and special-purpose property tax work for institutional clients.

Regional players

• Texas Property Tax Protest (various independent firms): A fragmented set of small, locally owned Texas property tax protest agencies operating in similar counties; collectively form the long tail of competition Resolute faces on residential filings.

Others

• BDO USA (Real Estate & Tax Services): Major accounting and advisory firm with real estate tax and consulting practices; not a dedicated protest firm, but a relevant adjacent provider that REITs and large investors may bundle property tax work with.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ResolutePropertyTax
• LinkedInlinkedin.com/company/resolute-property-tax-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resolute Property Tax Solutions