Datafox
Datafox is an Estonian IT services company providing managed IT, cybersecurity, and cloud services alongside an e-commerce hardware store to organizations of varying sizes across Estonia, with growing depth in healthcare IT.
- Company typePrivate
- Founded2013
- HeadquartersTallinn, Estonia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Datafox does
Datafox OÜ is an Estonian private limited company founded in 2013 and headquartered at Tammsaare tee 47, Tallinn. It operates as a managed IT services provider and IT solutions integrator serving organizations of varying sizes across Estonia, with selected activity into Northern Europe (firmographics). Its core offerings span managed IT services (end-user support, workstation/server/network administration, Microsoft 365 management, 24/7 helpdesk, cloud backup, vCISO services), IT security services (audits, awareness training, ISO 27001 and EITS consulting, network security), public and private cloud services (Datafox Cloud, AWS and Azure resale and management), and an e-commerce storefront (pood.datafox.ee) selling IT hardware, software licenses, and accessories.
The company's technology stack is built almost entirely on third-party platforms integrated and managed in-house, including Veeam (Platinum Partner, 10+ years), Microsoft 365 and Azure, AWS, Sophos (MDR), HPE Aruba (including ClearPass NAC), VMware NSX, Cisco, Dell, IBM, Lenovo, Fujitsu, Nutanix, Zendesk, and innovaphone. The principal proprietary asset is Datafox Cloud, a managed cloud backup and storage platform sold as part of a ransomware-resistant backup proposition. AI capabilities surfaced in the portfolio are vendor-supplied, principally Sophos MDR's AI-based threat detection and Veeam v13's Malware Threat Agent, Deep Data Analysis Agent, and Veeam Intelligence assistant. A separate Datafox Software Engineering sub-brand (and related Devfox brand) provides custom Java/Spring Boot and React.js development services; this division reported revenue above EUR 1.6 million in 2025 with three consecutive years of doubling.
Datafox's business model mixes recurring managed services subscriptions, one-time hardware and software resale through its own e-shop, and project-based professional services and consulting. Go-to-market combines consultative direct sales for managed services with self-serve e-commerce for hardware; marketing is driven primarily by a content blog, email newsletter, social channels, webinars, and partner co-marketing (notably with Nimblr Security). Customer segments are described as "organizations of all sizes" with explicit emphasis on healthcare and enterprise IT buyers. The firm holds no disclosed funding rounds, has no parent company, and operates independently.
Datafox firmographics
Firmographics- Name
- Datafox
- Legal name
- Datafox OÜ
- Website
- https://datafox.ee
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Datafox is an Estonian IT services company providing managed IT, cybersecurity, and cloud services alongside an e-commerce hardware store to organizations of varying sizes across Estonia, with growing depth in healthcare IT.
- Ownership category
- akta.pro rank
Datafox industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ), IT Knowledge Management & Service Desk Platforms (HDAEALAH)
Keywords
Where Datafox is headquartered
LocationHeadquarters
- HQ city
- Tallinn
- HQ country
- Estonia
- HQ region
- Europe
Offices1 record
Markets served
Datafox business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing IT management and administration services for organizations of varying sizes, covering user support, workstation management, server management, network services, Microsoft 365 administration, helpdesk, cloud backup, IT leadership, and vCISO services.
- IT Hardware and Software Sales: Sale of IT hardware (computers, monitors, servers, networking equipment, storage devices), software licenses (Microsoft 365, Sophos, Veeam, Zendesk), and accessories through their own e-commerce platform and direct sales.
- Professional Services and Consulting: IT security audits, process audits, user testing, security awareness training, ISO 27001 consulting, vCISO services, AWS planning and management, and IT project implementation.
- Cloud Services Resale: Resale and managed services of cloud platforms including AWS, Microsoft 365, and Datafox Cloud. Datafox acts as an AWS partner offering discounted pricing, monthly invoicing, and managed cloud services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Sophos MDR (Managed Detection and Response) — 24/7 AI-powered cybersecurity monitoring and response |
| Subscription | Annual | Microsoft 365 Business Basic |
| Subscription | Annual | Microsoft 365 Business Standard |
| Subscription | Annual | Microsoft 365 Business Premium |
| Subscription | Annual | Microsoft 365 E3 |
| Subscription | Annual | Microsoft 365 E5 |
| Unit Pricing | One time/ perpetual license | Privacy filters and IT accessories |
| Other | Monthly | Installment payment options via Inbank, Esto, Hoovi |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Datafox product offering
Product offeringCore offering
Datafox OÜ is an Estonian IT services company that delivers managed IT services, IT security solutions, cloud infrastructure, and IT hardware/software sales for organizations. Its core service layer covers end-user support, workstation, server, network, and Microsoft 365 management, plus a 24/7 helpdesk; cybersecurity services include audits, awareness training, vCISO consulting, and Sophos MDR managed detection and response. The company complements these services with a consumer-facing e-shop (pood.datafox.ee) selling IT hardware and accessories, and a Devfox software engineering division providing custom development.
Product overview
Datafox is an Estonian IT services company (Datafox OÜ) offering a portfolio of managed IT services, cybersecurity solutions, cloud infrastructure, communication platforms, and an e-commerce store. The core service layer consists of Datafox IT Management Services (covering end-user support, workstation, server, network, and Microsoft 365 management, plus a 24/7 helpdesk) and Datafox IT Security Services (including audits, training, vCISO consulting, and network security). These services are delivered using a set of technology platforms: Datafox Cloud and Veeam Cloud Backup for managed data protection; Sophos MDR for AI-powered 24/7 threat detection and response; AWS and Azure partnerships for public cloud workloads; Zendesk and Microsoft Teams for customer communication and collaboration; and Aruba ClearPass for network access control. The subsidiary Datafox Software Engineering provides custom software development services. A consumer-facing e-shop (pood.datafox.ee) complements the service portfolio by selling IT hardware and accessories directly.
Differentiator
Problem solved
Functional benefit
Brands
- Datafox Software Engineering: Software development division of Datafox offering Java/Spring Boot and React.js development services.
- Devfox
Products and services
- Datafox IT Management Services Comprehensive managed IT services covering end-user support, centralized workstation management, server administration, network services, Microsoft 365 cloud management, a 24/7 helpdesk/service desk, Datafox Cloud backup, and IT governance including budgeting and project management. Delivered proactively with continuous monitoring, patch management, and risk mitigation for organizations of varying sizes in Estonia.
- Datafox IT Security Services Full suite of IT security services including IT system audits, process audits, security awareness testing such as phishing simulations, information security training, and vCISO (Virtual Chief Information Security Officer) consulting for ISO 27001, EITS, and other frameworks. Network and security solutions cover firewalls, Wi-Fi, and infrastructure from vendors including VMware NSX, HPE Aruba, Sophos, Cisco, Brocade, Dell, and Ubiquiti Networks.
- Sophos Managed Detection and Response (MDR) Sophos MDR is a 24/7 managed cybersecurity service combining AI-based threat detection (correlating data from over 350 integrations) with human security analyst escalation. Automatically detects, blocks, and investigates cyberattacks with an average AI-powered resolution time of 89 seconds. Covers endpoints, servers, networks, cloud, and email accounts. Offered as a managed service through Datafox for organizations in Estonia.
- Datafox Cloud Datafox Cloud is the company's proprietary cloud infrastructure platform offered as a managed service for backup, disaster recovery, and general cloud storage needs. It forms part of Datafox's hybrid, public, and private cloud strategy alongside AWS and Azure.
- Veeam Cloud Backup Managed backup-as-a-service offering powered by Veeam technology, providing immutable backups, ransomware protection, and cloud vault storage. Covers workloads including virtual machines, physical servers, Microsoft 365, and Entra ID. Datafox is a Veeam Platinum partner with over 10 years of experience deploying Veeam backup solutions.
- AWS Cloud Services Partnership Datafox is an AWS cloud services partner that resells and manages Amazon Web Services on behalf of clients at discounted rates compared to direct Amazon billing. Services include environment planning, ongoing management, monitoring, and cost optimization analysis. Clients receive consolidated monthly invoices through Datafox rather than direct AWS charges.
- Datafox E-Shop (IT Hardware and Accessories Retail) Datafox operates a comprehensive e-commerce platform (pood.datafox.ee) selling IT hardware, accessories, and peripherals including computers, monitors, networking equipment, privacy filters, mobile devices, audio/video equipment, printers, and software. Offers multiple payment methods (bank transfers, installment plans via Montonio, Inbank, Liisi, Esto), delivery options (DPD, Omniva), and up to 24-month manufacturer warranties.
- Zendesk Customer Management Platform Implementation Zendesk customer management and support platform implemented by Datafox, consolidating emails, live chat, phone, and social media channels into a single unified view. Includes ticketing, analytics, and CRM integrations with Shopify and Magento e-commerce platforms. Datafox serves as a Zendesk implementation and reseller partner.
- Microsoft Teams and innovaphone VoIP Communication Platforms Microsoft Teams communication and collaboration platform offered by Datafox as part of the Microsoft 365 cloud services portfolio, alongside VoIP systems on the innovaphone platform for mission-critical cloud PBX or on-site hardware deployments.
- HPE Aruba ClearPass Network Access Control HPE Aruba ClearPass is a Network Access Control (NAC) platform implemented by Datafox for enterprise customers, providing policy-based access management across multi-vendor network environments. Integrates with Active Directory, Azure AD, MDM solutions (e.g., Microsoft Intune), firewalls, Wi-Fi, and switches to enforce role-based and context-aware network access.
- Custom Software Development (Devfox / Datafox Software Engineering) Custom software development services using Java/Spring Boot and React.js, provided under the Devfox brand (devfox.ee). Datafox Software Engineering division helps organizations with digitalization and process improvement, doubling sales for the third consecutive year in 2025 and exceeding EUR 1.6 million in revenue while serving approximately 50 organizations.
Quantifiable outcome
- Sophos MDR resolves 52% of cyber incidents with AI within an average of 89 seconds
- +2 more outcomes
Companies that use Datafox
Customer profileSegments3 records
Ideal customer profiles3 records
Datafox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability6 records
Feature3 records
Datafox partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered strategic, core and minor.
- Care About ITstrategicDatafox joined the international knowledge transfer program Care About IT, which aims to modernize the healthcare sector through new technological skills and digital solutions. The program connects educational institutions, technology companies, healthcare providers, and network organizations. Estonian lead is Tallinn Health Care College.
- SophoscoreDatafox uses Sophos MDR (Managed Detection and Response) service for 24/7 AI-powered cybersecurity monitoring. Sophos MDR provides automated threat detection and response across endpoints, servers, networks, and cloud environments. Datafox resells and implements Sophos solutions and has demonstrated their effectiveness through real incident prevention in Datafox's own infrastructure.
- VeeamcoreDatafox is a Veeam Platinum Partner with over 10 years of experience deploying Veeam backup solutions. They implement Veeam Data Platform v13 with AI-powered features including Malware Threat Agent, Deep Data Analysis Agent, and Immutable Backups. They offer Veeam backup services including Microsoft 365 backup and cloud backup.
- Amazon Web Services (AWS)coreDatafox is an AWS cloud services partner, offering AWS services at discounted rates compared to direct Amazon purchasing. They provide AWS environment planning, ongoing management and support, business-critical system monitoring, and cost optimization analysis. They have specialists with real-world AWS infrastructure management experience.
- MicrosoftcoreDatafox is a Microsoft partner offering Microsoft 365 planning, implementation, migration, and management services. They provide Microsoft 365 administration, Azure services, and Microsoft security solutions including Defender for Endpoint and Purview data protection.
- HPE/ArubacoreDatafox offers HPE/Aruba networking and WiFi solutions including Aruba ClearPass for network access control (NAC). They implement Aruba solutions for network security, access management, and enterprise networking.
- ZendeskcoreDatafox is a Zendesk partner offering Zendesk customer management platform implementation. They provide unified customer experience across email, chat, phone, and social media, with ticketing, analytics, and integrations with Shopify, Magento, and CRM systems.
- Nimblr SecurityminorDatafox co-hosts webinars with Nimblr Security on cybersecurity awareness topics, including a webinar titled 'The best firewall is you! But are you ready?' focused on human factors in cybersecurity.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
Datafox competitors and assessment
Company assessmentDirect peers
- Microlink OÜ: Estonian managed IT services and infrastructure provider with similar portfolio of managed services, cloud, and hardware solutions. Direct competitor for Estonian SMB and enterprise IT outsourcing contracts.
- Iglu OÜ: Estonian IT services and hosting provider offering cloud infrastructure, managed services, and IT support — a directly comparable small-to-mid Estonian MSP competing for similar SMB and mid-market customers.
- IT Chromium (Chrometa): Estonian IT services and consulting firm delivering managed IT, cloud, and security services to SMBs in Estonia. Comparable on size, GTM motion, and managed services portfolio.
Broad incumbents
- Atea Estonia: Subsidiary of Nordic IT infrastructure and services incumbent Atea ASA. Offers overlapping managed services, hardware reselling, cloud, and security across the Baltics with broader scale and vendor partnerships comparable to Datafox.
- Telia Eesti IT Services: Telecommunications incumbent with growing IT services, cloud, and managed security offerings for Estonian enterprise. Overlaps Datafox on managed connectivity, security, and cloud partnerships.
Regional players
- Helmes AS: Estonian software development and IT services company with custom development practice (similar to Datafox Software Engineering / Devfox) plus managed services. Comparable on the software engineering division, less so on the hardware/MSP side.
- Nortal AS: Estonian-headquartered digital transformation consultancy with significant cloud, data, and managed services operations. Comparable as a larger Estonian-headquartered IT services player targeting enterprise digitalization and government.
- Santa Monica Networks UAB: Baltic-region IT infrastructure and cybersecurity integrator with managed services and Sophos/Veeam partnerships. Comparable on the multi-vendor security and infrastructure services wedge in adjacent Baltic geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Datafox social profiles
Digital presenceDatafox compliance and trust
Trust signalCompliance2 records
Datafox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datafox leadership team
Management profileNumber of profiles
Profiles5 records
Datafox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datafox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datafox
What does Datafox do?
Datafox OÜ is an Estonian IT services company that delivers managed IT services, IT security solutions, cloud infrastructure, and IT hardware/software sales for organizations. Its core service layer covers end-user support, workstation, server, network, and Microsoft 365 management, plus a 24/7 helpdesk; cybersecurity services include audits, awareness training, vCISO consulting, and Sophos MDR managed detection and response. The company complements these services with a consumer-facing e-shop (pood.datafox.ee) selling IT hardware and accessories, and a Devfox software engineering division providing custom development.
Is Datafox a public or private company?
Datafox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datafox founded?
Datafox was founded in 2013. It employs 11 to 50 people.
Where is Datafox based?
Datafox is headquartered in Tallinn, Estonia, in the Europe region.
How does Datafox make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Hardware and Software Sales, professional Services and Consulting and cloud Services Resale.
Who are Datafox's main competitors?
Direct peers on record are Microlink OÜ, Iglu OÜ and IT Chromium (Chrometa). Broad incumbents are Atea Estonia and Telia Eesti IT Services. Regional players are Helmes AS, Nortal AS and Santa Monica Networks UAB.
Does Datafox have an API?
No public API is recorded for Datafox.
What industry is Datafox in?
Datafox's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC). Its NAICS code is 541513 and its SIC code is 7373.