Trust Bank

What Trust Bank does

Trust Bank PLC is a publicly listed Bangladeshi commercial bank (DSE/CSE ticker: TRUSTBANK) founded in 1999 and headquartered at Shadhinata Tower, Dhaka Cantonment. The bank operates a dual-model franchise consisting of conventional banking alongside Trust Islamic Banking (TIB), a Shariah-compliant window governed by an independent Shariah Supervisory Committee. It serves approximately 1.48 million customers across six primary segments—retail/individual, SME/cottage-micro, corporate, defense personnel, agriculture, and Islamic banking—through 124 branches and 343 ATMs across Bangladesh. The defense personnel segment is structurally anchored by the bank's affiliation with the Bangladesh Army, with specialized products including DPSL-1/DPSL-2 loans, Army Officers Housing Scheme, and the TBL Sena Card.

The bank's technology stack centers on the Trust Money App (a mobile banking platform with 50+ features including self-service transaction limits up to BDT 50 Lakh), iBanking internet banking, and a gPlex-powered call center. Its product portfolio spans 40+ offerings: retail deposits (Trust Student, Trust Seniors, Trust Maxmill, Trust Echo, Lakhopati), retail loans (Apon Nibash home, Car, Doctor's, Personal), SME financing (Trust Nondini for women entrepreneurs, Trust Muldhan, Trust Ekota, cluster financing), agricultural loans (Trust Shufola), Islamic instruments (Mudaraba MTDR, HPSM, Bai-Muajjal, Bai-Salam, Murabaha), and a credit card suite from Visa Classic through Visa Signature Plus with LoungeKey airport access. The bank also operates corporate trade finance, treasury management, remittance, and sustainable finance lines.

Revenue derives from interest income on loans (personal, home, auto, SME, Islamic), fees and commissions (account maintenance, ATM, credit cards, trade finance), Islamic profit-sharing, and trade finance services (LC issuance, FX). GTM is enterprise field sales combined with a multi-channel distribution strategy—physical branches, ATMs, mobile app, internet banking, and partnership channels (insurance, hospitality, automotive dealers). Defense personnel concentration reflects parent-affiliation advantages rather than revenue dependence.

Name

Trust Bank

Legal name

Trust Bank PLC.

Website

https://tblbd.com

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Trust Bank PLC is a Bangladesh-listed commercial bank (DSE/CSE: TRUSTBANK) serving 1.48 million retail, SME, corporate, agricultural, Islamic banking, and defense personnel customers through 124 branches and 343 ATMs. It operates a dual conventional and Shariah-compliant banking model anchored by its Bangladesh Army affiliation.

Ownership category

akta.pro rank

Product category

Commercial Banking

NAICS

Commercial Banking (52211)

SIC

Functions Related To Depository Banking, Nec (6099)

akta.pro primary industry

Islamic Retail Banking (FSABAGAA)

akta.pro secondary industries

Islamic Deposit & Account Products (Current/Savings/Investment Accounts) (FSABAGAI), Islamic Transaction Banking (Cash Management & Treasury Services) (FSABAGAF)

Keywords

• Commercial banking services
• Retail banking products
• Islamic banking services
• SME lending solutions
• Corporate banking solutions

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income: Core banking revenue from interest charged on loans including personal loans, home loans, car loans, SME financing, and Islamic banking investments
2. Fee and Commission Income: Banking fees including account maintenance, ATM transactions, credit card fees, trade finance commissions, and service charges
3. Islamic Banking Revenue: Profit sharing and investment returns from Trust Islamic Banking (TIB) products including Mudaraba deposits, HPSM financing, and Salam agricultural finance
4. Trade Finance Services: Letter of Credit issuance, export/import financing, and foreign exchange services for corporate clients

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Trust Bank PLC is a publicly listed commercial bank in Bangladesh that delivers retail, SME, corporate, and Islamic banking products through 124 branches and 343 ATMs, complemented by digital channels such as the Trust Money mobile application. The bank originates loans, accepts deposits, issues credit cards, and provides trade and treasury services to Bangladeshi households and businesses.

Product overview

Trust Bank PLC is a commercial bank in Bangladesh offering a comprehensive portfolio of banking products and services through multiple channels. The bank operates a dual banking model with conventional banking alongside Trust Islamic Banking (TIB), a Shariah-compliant window. The digital infrastructure includes the Trust Money App (mobile banking with 50+ features), iBanking (internet banking), and extensive ATM/branch network. Retail banking encompasses savings, current, and deposit accounts (Trust Student Account, Trust Seniors Account, TMDS, Trust Echo), consumer loans (Apon Nibash home loans, Car Loan, Doctor's Loan, Personal Loan), and specialized Defense Personnel Loans. The SME segment is served through Trust Nondini and other financing products. Islamic Banking offers Mudaraba deposits, HPSM-based investments, Bai-Muajjal, Murabaha, and Bai-Salam for agriculture. Corporate and International Banking cover Trade Finance, Term Finance, Treasury Management, and Remittance services. Card products include Visa Signature Plus, Platinum, Gold, and Classic credit cards with LoungeKey airport lounge benefits. The bank also provides Sustainable Finance initiatives and Locker Services.

Differentiator

Problem solved

Functional benefit

Brands

• Trust Islamic Banking (TIB): Islamic Banking window offering Shariah-compliant products including Mudaraba deposits, HPSM investments, Bai-Muajjal, Bai-Salam, and Murabaha financing.
• Trust Money
• Trust Shufola
• Trust Nondini
• Trusted Partners
• TBL Cards
• Trust Seniors Account
• Trust Student Account
• Trust Youth Account
• Sena Card

Products and services

• Retail Savings and Deposit Accounts
• Personal Loans
• Credit Cards
• SME Banking Loans
• Corporate Banking Services
• Trust Islamic Banking (TIB)
• Trust Money Mobile Banking App

Quantifiable outcome

• 1,478,692 happy customers served across Bangladesh
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• TM Assets LimitedminorStrategic or Co-development Partner · 9 April 2026MoU signed on April 9, 2026 to initiate Housing Building Loan for customers of TM Assets. SEVP & Head of Business Md. Mahboob Hossain of Trust Bank and Managing Director of TM Assets Tanbir Uddin Razib signed the agreement. Managing Director and CEO (Acting) Hasna Hena Chowdhury and other senior officials were present.
• BARVIDA (Bangladesh Reconditioned Vehicles Importers and Dealers Association)minorGTM or Marketing Partner · 6 October 2025Knowledge Sharing and Recognition event organized with BARVIDA members and car importers/assemblers. Trust Bank's Managing Director & CEO Mr. Ahsan Zaman Chowdhury and BARVIDA President Mr. Haque attended.
• Bangladesh Insurance Academy (BIA)minorStrategic or Co-development Partner · 18 September 2025Three-day Bancassurance training program completed at BIA campus in Mohakhali, Dhaka. 50 employees from Trust Bank participated. Certificate awarding ceremony held on September 11, 2025 with Mr. Md. Sayed Kutub, Additional Secretary of Financial Institutions Division as Chief Guest.
• Radisson Blu Dhaka Water GardenminorGTM or Marketing Partner · 28 April 2022MoU for Buy One Get One (BOGO) offer for Signature Card holders at hotel restaurant for Breakfast, Lunch and Dinner year-round. Deputy Managing Director Ahsan Zaman Chowdhury and MD Sharfuddin Newaz signed on behalf of their organizations.
• Astha Life Insurance Company LimitedminorStrategic or Co-development Partner · 13 October 2021Group Insurance Agreement signed between Trust Bank Limited and Astha Life Insurance Company Limited for group insurance coverage.
• NOVOAIRminorGTM or Marketing Partner · 1 October 2021MoU signing ceremony for partnership providing benefits to Trust Bank customers using NOVOAIR services.
• Bangladesh Bank (Sustainable Finance Department)coreStrategic or Co-development Partner · 1 April 2021MoU signing for Technology Development/Upgradation Fund to support sustainable finance and green banking initiatives.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• BRAC Bank PLC: One of Bangladesh's largest private commercial banks offering retail, SME, corporate, and Islamic banking through Astha. Directly comparable in product breadth and target segments.
• Dhaka Bank PLC: Private commercial bank with similar size and product portfolio to Trust Bank, serving retail, SME, and corporate clients across Bangladesh.
• Eastern Bank PLC (EBL): Mid-to-large private commercial bank in Bangladesh with retail, corporate, and treasury operations. Comparable customer segments and product mix to Trust Bank.
• Mutual Trust Bank PLC: Bangladesh private commercial bank of comparable scale offering retail, SME, corporate, and Islamic banking through Mutual Trust Islamic Banking Window.
• Dutch-Bangla Bank PLC: Tech-forward Bangladeshi commercial bank known for extensive agent banking and digital channels. Directly comparable retail and SME focus with strong nationwide footprint.
• Al-Arafah Islami Bank PLC: Full-fledged Islamic commercial bank in Bangladesh offering Shariah-compliant retail, SME, and corporate products. Benchmarks Trust Bank's TIB Islamic offerings.
• City Bank PLC: Private commercial bank offering retail, SME, corporate, and NRB banking with established digital platforms. Comparable nationwide footprint and product strategy.
• Islami Bank Bangladesh PLC: Bangladesh's largest dedicated Islamic commercial bank with full Shariah-compliant product range. Comparable to Trust Bank's TIB Islamic product suite and customer base.
• Prime Bank PLC: Mid-sized private commercial bank providing retail, SME, and corporate banking plus Islamic banking window. Closely mirrors Trust Bank's structure and customer segments.

Broad incumbents

• Standard Chartered Bank Bangladesh: Global incumbent bank with Bangladesh operations focused on corporate, trade finance, and affluent retail. Overlaps with Trust Bank's corporate banking segment but operates at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TrustBankPLC
• Facebookfacebook.com/TrustBankLtdBD
• LinkedInlinkedin.com/company/tblbd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trust Bank