Westcare

What Westcare does

WestCare Foundation, Inc. is a 501(c)(3) tax-exempt nonprofit organization founded in 1973 in Las Vegas, Nevada (originally as Fitzsimmons House, renamed WestCare in 1988). It delivers a continuum of person-centered, trauma-informed behavioral health and human services through eight service domains: Treatment & Rehabilitation, Mental Health & Wellness, Emergency Support, Housing Opportunities, Education & Prevention, Veteran Services, Criminal Justice, and Domestic Violence. The organization serves vulnerable populations including individuals with substance use disorders, U.S. veterans, justice-involved individuals, people experiencing homelessness, survivors of domestic violence, and at-risk youth across 17 U.S. states, 4 U.S. territories (Guam, Puerto Rico, U.S. Virgin Islands, CNMI), and international locations (Republic of Palau, Dominican Republic).

WestCare operates through more than 20 nonprofit entities and affiliates, including FitzHouse Enterprises (facilities and fleet management across 96 sites and 124 vehicles in 14 states/territories), The Village South, Guidance/Care Center, Guara Bi, and the WestCare Endowment. Its technology stack includes a proprietary certified Electronic Health Record (EHR), a Clinical Data System, and a WestCare Intranet — all developed and maintained in-house by an internal Software Development team. In 2026, WestCare launched HOPE, an AI-powered chatbot co-developed with Arizona State University and Amazon Web Services, as a digital front door for service access. The organization holds CARF and Joint Commission accreditations across many programs, with HIPAA-compliant clinical operations.

WestCare's business model is grant- and contract-driven rather than commercial. Revenue is generated through federal grants from SAMHSA, HUD, the Department of Labor, and the Veterans Administration; state government service contracts (including state Departments of Corrections such as Illinois DOC, which monitors 3,500+ treatment beds); private philanthropy and endowment earnings via a 501(c)(3) Endowment Trust established in 2008; and HUD/CDBG construction grants channeled through FitzHouse Enterprises. Services are delivered to eligible clients at no cost or subsidized cost. Distribution combines direct service delivery through 130+ owned facilities, government contracts for institutional buyers, and an emerging self-serve digital channel via the HOPE Chatbot.

Name

Westcare

Legal name

WestCare Foundation, Inc.

Website

https://westcare.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

WestCare Foundation is a 501(c)(3) nonprofit providing a continuum of behavioral health and human services — substance abuse treatment, mental health, housing, veteran, criminal justice, and domestic violence programs — across 17 U.S. states, 4 territories, and 2 international republics, funded by government grants and philanthropy.

Ownership category

akta.pro rank

Product category

Behavioral Health and Human Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Behavioral health services
• Substance abuse treatment
• Mental health counseling
• Veteran support programs
• Correctional rehabilitation

Headquarters

HQ city

Henderson

HQ country

United States

HQ region

North America

Offices26 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Federal/State Grants: Government grants from agencies including SAMHSA, HUD, Department of Labor, Veterans Administration, and various state departments. Beverly Watts-Davis acquired over $600M in grant revenue over her career, with an 11-member grant development staff serving all WestCare states and U.S. territories.
2. Government Service Contracts: Contracts with state Departments of Corrections, state healthcare agencies, counties, and municipalities for direct service delivery including corrections substance abuse treatment, behavioral health, and housing programs.
3. Private Philanthropy and Donations: Donations from individuals, corporations, and foundations. The WestCare Foundation Endowment Campaign (launched 2008) and a separate 501(c)(3) Endowment Trust generate long-term funding through principal investment, with only earnings used to support programs and services.
4. Construction and Facilities Grants: FitzHouse Enterprises has been awarded grants for construction and project renovations through the U.S. Department of Housing and Urban Development (HUD), Community Development Block Grants (CDBG), and Congressional Economic Development Initiatives (EDI – Special Projects).

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

WestCare Foundation is a worldwide family of nonprofit organizations that delivers a person-centered, trauma-informed continuum of care across eight service domains: Treatment & Rehabilitation, Mental Health & Wellness, Emergency Support, Housing Opportunities, Education & Prevention, Veteran Services, Criminal Justice, and Domestic Violence. Services are delivered directly through 130+ facilities across 17 U.S. states, four U.S. territories, and three countries, funded primarily through federal/state grants and government contracts, with subsidiary FitzHouse Enterprises providing facilities and fleet management.

Product overview

WestCare is a worldwide family of nonprofit organizations that delivers a coordinated continuum of person-centered, trauma-informed care organized around eight core service domains: Treatment & Rehabilitation, Mental Health & Wellness, Emergency Support, Housing Opportunities, Education & Prevention, Veteran Services, Criminal Justice, and Domestic Violence. Underpinning service delivery are proprietary technology assets developed in-house, including a certified Electronic Health Record (EHR) system, a Clinical Data System, and the WestCare Intranet, alongside the externally launched HOPE Chatbot (a digital access-to-care tool built with ASU and AWS). FitzHouse Enterprises operates as an affiliated arm providing integrated facilities and fleet management across all WestCare locations, and the WestCare Endowment provides philanthropic support for programs.

Differentiator

Problem solved

Functional benefit

Brands

• FitzHouse: Arm of WestCare that manages WestCare's facilities and vehicle fleets in Florida and nationwide; named in honor of WestCare's first program (Fitzsimmons House).
• VETcare
• HOPE Chatbot
• Operation Military Family (OMF)
• The Village Partners in Recovery
• Family Alliance for Veterans of America (FAVA)
• The Village South
• Guidance/Care Center
• Guara Bi

Products and services

• Treatment & Rehabilitation Core service domain delivering substance use treatment and rehabilitation programs across WestCare's national network of facilities for individuals with alcohol, drug, and substance abuse challenges.
• Mental Health & Wellness Service domain providing mental health and wellness programming, including crisis stabilization and counseling for adults and adolescents with mental health conditions.
• Emergency Support

Quantifiable outcome

• Targeting approximately 1,049 high-use individuals who collectively spent 317,000 days in jail over five years (Miami-Dade Mental Health Center diversion initiative)
• +4 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered strategic — flagship technology collaboration, major state correctional contract partner, core quality accreditation partner, prior employment / talent pipeline (not active partnership), minor — talent and community engagement partner, community partner — board representation and minor — board member affiliation only.

• Amazon Web Services (AWS)strategic — flagship technology collaborationTechnology or IntegrationWestCare collaborates with ASU and AWS to build HOPE, a chatbot designed to provide access to care for WestCare clients. The collaboration was announced in April 2026 per WestCare's news section. AWS provides the cloud and AI infrastructure underpinning the chatbot.
• Arizona State University (ASU)strategic — flagship technology collaborationStrategic or Co-development PartnerWestCare collaborates with ASU and AWS to build HOPE, a chatbot for access to care. ASU's involvement is co-development of the chatbot. Chief Clinical Officer Jason Engel, DBH, holds a Doctorate in Behavioral Health from Arizona State University.
• Illinois Department of Corrections (IDOC)major state correctional contract partnerChannel Partner/ Reseller/ DistributorWestCare Illinois holds contracts with the Illinois Department of Corrections for substance abuse treatment programs. John Nunley (National VP of Corrections and Criminal Justice Business Development) spent 26 years with IDOC and led the design and implementation of the BOJ Second Chance Re-entry Grant. WestCare monitored contracts for over 3,500 substance abuse treatment beds and managed over 350 staff.
• Commission on Accreditation of Rehabilitation Facilities (CARF)core quality accreditation partnerOthersCARF accredits many of WestCare's programs, providing external quality standards. Under Stephen Wright's tenure, every Appalachian program became CARF accredited. Aja Ramos led WestCare Pacific Islands as the first non-profit offering CARF-accredited adult outpatient treatment services in Guam.
• Hilton Grand Vacations, Wyndham Destinations, Caesars Entertainmentprior employment / talent pipeline (not active partnership)OthersThese are listed as prior employers of Chief Administrative Officer Savannah Jones. Not a current commercial partnership.
• Carson-Newman Universityminor — talent and community engagement partnerImplementation/ SI/ Consulting PartnerPrior employer of Chief Development Officer Scott Faulkenberry (VP of Advancement). Also referenced as part of broader Tennessee professional network.
• Ella Austin Community Centercommunity partner — board representationGTM or Marketing PartnerBeverly Watts-Davis serves as Chair of the Board of Directors of the Ella Austin Community Center in San Antonio, Texas. Stewart Blanton also serves on Ella Austin's board. Multiple WestCare Texas senior leaders have overlapping governance roles.
• BankGuam Holding Co.minor — board member affiliation onlyOthersWestCare Pacific Islands board member Maria Leon Guerrero served as COO, Treasurer, Executive Director & EVP of BankGuam Holding Co. Represents a governance connection rather than commercial partnership.
• Goldbelt, Inc. (Alaska Native Corporation)minor — board member affiliation onlyOthersWestCare Washington VP Lori Grant serves as Treasurer of the Board of Directors for Goldbelt, Inc., and chairs its Audit and Finance Committee. Has served as Chairwoman of the Board.

Scale indicators10 records

Recent moves19 records

Expansion highlights6 records

Direct peers

• Volunteers of America: One of the largest nonprofit human services organizations in the U.S., operating across behavioral health, housing, veterans, corrections, and reentry — directly comparable to WestCare's eight service domains and federal/state grant funding model.
• The Salvation Army: National nonprofit delivering behavioral health, substance abuse, housing, veteran, and disaster-response services across all 50 U.S. states and multiple territories. Comparable in multi-state footprint, government contracting, and continuum-of-care service model.
• Catholic Charities USA: Federated nonprofit network delivering behavioral health, housing, immigration, and family services nationwide via local agencies. Highly comparable in mission, federal/state grant reliance, and locally-rooted service delivery structure.
• Hazelden Betty Ford Foundation: National nonprofit specializing in substance use disorder and co-occurring mental health treatment. Directly comparable as a CARF-accredited behavioral health nonprofit with residential, outpatient, and education/prevention programs.
• Centerstone: Large nonprofit behavioral health and substance abuse provider operating across multiple U.S. states with CARF accreditation and government contracting. Directly comparable in service mix and federal/state grant reliance.

Broad incumbents

• Goodwill Industries International: Large U.S. nonprofit operating workforce development, reentry, and human services across hundreds of local affiliates. Comparable in multi-state scale, federal grant funding (DOL, HUD, VA), and locally-autonomous operating model.
• American Red Cross: Large U.S. nonprofit providing disaster response, emergency support, and human services across all 50 states and territories. Comparable in federal partnership, multi-state service delivery, and integrated emergency/human services mission.
• BayMark Health Services: One of the largest U.S. providers of opioid use disorder treatment and behavioral health services. Comparable as a major government-contracted behavioral health provider serving correctional, Medicaid, and SAMHSA-funded populations.

Emerging players

• Operation Restoration: Smaller nonprofit focused on reentry and behavioral health for justice-involved individuals. Comparable in correctional/reentry service model and federal grant funding approach, though at significantly smaller scale.

Others

• SAMHSA (Substance Abuse and Mental Health Services Administration): Federal grant-making agency that is WestCare's largest primary funder. Included as an ecosystem participant rather than competitor — frames WestCare's grant pipeline and policy tailwinds.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/westcare
• YouTubeyoutube.com/c/westcare
• Facebookfacebook.com/WestCare
• LinkedInlinkedin.com/company/westcarefoundation
• Instagraminstagram.com/wearewestcare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westcare