What Tandem Genetics does

Tandem Genetics, founded in 2016 and headquartered in Los Angeles, is a telehealth genetic counseling services provider operating nationwide in the United States. The company delivers pre- and post-test education, counseling, and result management for reproductive, cancer, cardiovascular, and neurogenetic indications through a HIPAA-compliant telegenetics platform, leveraging a contracted network of genetic counselors each with 10+ years of clinical experience.

The platform is organized around three integrated service lines: Patient Services (direct genetic counseling for individuals and families), Clinic Services (B2B operational support including test coordination and results management for clinical practices facing staffing bottlenecks), and Laboratory Services (clinical support for genetic testing laboratories spanning test selection guidance and physician-supported ordering). A Provider Portal enables clinical partners to coordinate appointments and patient workflows, and EMR-integrated workflows are positioned as reducing friction with physicians and care teams. Marketing and demand generation run through the 'Let's Talk Genetics' blog and social channels (Facebook, Twitter, YouTube), with self-serve scheduling offering 48–72 hour appointment availability.

The business model combines direct-to-consumer telehealth appointments with B2B professional services engagements to clinics and laboratories. Pricing is not publicly disclosed and is quote-based, reflecting the customized nature of clinical and operational engagements. The company is privately held with no disclosed funding rounds, ownership structure, or management team profiles in the available data, and it has between 11 and 50 employees.

Name

Tandem Genetics

Legal name

Tandem Genetics

Website

https://tandemgenetics.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Tandem Genetics is a U.S.-based telehealth genetic counseling provider founded in 2016 that serves patients, clinics, and laboratories via a HIPAA-compliant platform, offering pre- and post-test counseling across reproductive, cancer, cardiovascular, and neurogenetic indications.

Ownership category

akta.pro rank

Product category

Telehealth Genetic Counseling Services

NAICS

Family Planning Centers (62141)

SIC

Services-Health Services (8000)

akta.pro primary industry

Genetic Counseling & Prenatal Testing Telehealth (carrier screening, NIPT counseling) (HLALAHAK)

Keywords

• Telehealth genetic counseling
• Genetic testing coordination
• Clinical genetic services
• Telegenetics platform
• Hereditary risk counseling

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Genetic Counseling Services: Professional genetic counseling services delivered via telehealth to patients, including pre-test education, post-test counseling, risk evaluation, and result management. Services are provided for reproductive, cancer, cardiovascular, and neurogenetic needs.
2. Clinical Support Services: Operational support services for clinics including test coordination, results management, and patient genetic needs response. Provided as ongoing partnership engagements.
3. Laboratory Services: Clinical support for laboratories including test selection guidance and ongoing clinical support for genetic testing coordination.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Tandem Genetics is a telehealth genetic counseling provider delivering nationwide virtual genetic counseling services through a network of contracted genetic counselors. The company offers three integrated service lines: Patient Services (direct genetic counseling for individuals), Clinic Services (operational and staffing support for clinical practices), and Laboratory Services (clinical support for genetic testing laboratories and hospitals). All services are delivered via a HIPAA-compliant telegenetics platform with EMR-integrated workflows and a Provider Portal for clinical partners.

Product overview

Tandem Genetics is a telehealth genetic counseling platform providing nationwide virtual healthcare services through a network of contracted genetic counselors. The company operates as a unified platform with three integrated service offerings: Patient Services (direct genetic counseling for individuals), Clinic Services (operational support for healthcare facilities), and Laboratory Services (clinical support for labs). All services are delivered via telehealth with a Provider Portal for clinical workflow management. Key differentiators include no-wait appointments (48-72 hour scheduling), wraparound testing support across reproductive, cancer, cardiovascular, and neurogenetic services, HIPAA-compliant telegenetics, and EMR-integrated workflows. The platform emphasizes operational scaffolding, concierge-level patient experience, and physician-aligned clinical communication.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Services Pre- and post-test genetic counseling delivered directly to individuals and families via telehealth. Includes risk evaluation, informed consent documentation, result management, and counseling for reproductive, cancer, cardiovascular, and neurogenetic needs.
• Clinic Services Outsourced genetic counseling and operational support for clinical practices. Tandem's genetic counselors coordinate tests, manage results, and respond to patients' genetic needs to reduce bottlenecks and operational burden for clinic partners.
• Laboratory Services Clinical support for genetic testing laboratories and hospital systems. Genetic counselors guide test selection, provide physician-supported ordering, and coordinate patient counseling for appropriate and actionable testing.
• Provider Portal A web-based portal for healthcare providers and clinical partners to access and manage genetic counseling workflows, appointments, and patient coordination.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Genome Medical: A leading telehealth genetic counseling and genomics medicine company serving patients, providers, and health systems. Directly comparable to Tandem Genetics in service model, customer base (patients, clinics, labs), and HIPAA-compliant telegenetics delivery.
• InformedDNA: Telehealth genetic counseling services provider covering reproductive, cancer, cardio, and other specialties for patients, providers, and payers. Closely comparable to Tandem in service portfolio, customer segments, and B2B/B2C hybrid GTM.
• GeneMatters: Telehealth genetic counseling and software platform serving health systems, hospitals, and clinics (now part of Genome Medical). Comparable to Tandem as a B2B-focused outsourced genetic counseling partner with similar clinical workflow integration.

Emerging players

• Color Health: Genetic testing and clinical services company offering hereditary cancer and other genetic testing with genetic counseling support. Overlaps with Tandem on the genetic counseling and clinical services layer, though Color is more vertically integrated into testing.

Broad incumbents

• Ambry Genetics: Large clinical genetic testing laboratory (part of Konica Minolta) covering hereditary cancer, reproductive, and rare disease testing. Comparable as a counterparty in the labs/hospitals segment and a potential competitor for clinical genetic services.
• Invitae: Large genetic testing company offering a broad menu of hereditary and rare disease tests with integrated clinical support. Comparable as a laboratory partner and adjacent service provider to Tandem's lab and clinic customers.
• Natera: Genetic testing company specializing in reproductive health, oncology, and organ health. Comparable as a laboratory customer for Tandem's lab services offering and as a competitor in the broader reproductive genetics space.
• Myriad Genetics: Established genetic testing and diagnostic company with a focus on hereditary cancer, women's health, and pharmacogenomics. Comparable as a lab counterpart and as a broader industry player in clinical genetics services.
• PWNHealth (now Everly Health Solutions): Telehealth-enabled clinical services network providing lab oversight, physician support, and patient-facing services. Comparable as an adjacent telehealth and clinical services infrastructure provider serving similar clinical and lab customers.
• Quest Diagnostics: Large clinical laboratory and diagnostic information services company with genetic and molecular testing capabilities. Comparable as a lab customer and as a broad incumbent in the clinical diagnostics ecosystem where Tandem operates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tandem Genetics