24/7 Call-A-Doc

What 24/7 Call-A-Doc does

24/7 Call-A-Doc is a U.S.-based telehealth subscription service operating under Telemedicine Corp (Delaware) through two affiliated LLCs: 24/7 Call-A-Doc, LLC and 24/7 Call-A-Doc Physician Network, LLC. The platform provides on-demand, non-emergency medical consultations delivered via three modalities — telephone, online video, and secure email — connecting members with U.S.-based, state-licensed, background-checked physicians who can diagnose conditions, develop treatment plans, and prescribe short-term medications to local pharmacies. Services also include mental health support and are augmented by an electronic medical record system that stores consultation history, doctor's notes, and audio recordings accessible to members at any time and shareable with primary care physicians.

The underlying technology is a web-based platform consisting of a member portal, a physician portal, and an EMR system; the company also publishes HIPAA-compliant privacy practices governing protected health information. There is no native mobile app, no public API/SDK, and no disclosed AI or automation layer. The product portfolio spans the core 24/7 Call-A-Doc platform, Diagnostic Consultations, eConsultations, the Electronic Medical Records portal, and the 24/7 Call-A-Doc Physician Network.

Revenue is generated through a recurring subscription membership model with monthly billing, though specific pricing is not publicly disclosed and is conveyed only through customer service. The go-to-market is direct-to-consumer: members self-register online, complete a medical history, and request consultations via the member portal or the 844-DOC-24HR hotline, supported by organic social media marketing on Facebook, Twitter, and LinkedIn plus email/newsletter communications. Customer segments center on individual patients and families (including travelers), with no disclosed enterprise, employer, or payer distribution channels. The company is headquartered in Beverly Hills, CA (with a Hallandale Beach, FL office), is privately held, and employs 251-500 people.

Name

24/7 Call-A-Doc

Legal name

24/7 Call-A-Doc, LLC

Website

https://247calladoc.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

24/7 Call-A-Doc is a U.S.-based, subscription telehealth platform connecting individual patients and families with state-licensed physicians for on-demand phone, video, and email consultations, including prescriptions and mental health support.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Telehealth services
• Medical consultations
• Subscription healthcare
• Remote patient care
• Virtual doctor visits

Headquarters

HQ city

Hallandale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription-based Membership: Recurring subscription service providing access to telehealth consultations. Members pay for access to telephone, video, and email consultations with network physicians.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

24/7 Call-A-Doc is a subscription-based telehealth platform that provides on-demand medical consultations 24/7/365 through telephone, online video, and secure email channels. Members are connected to U.S.-based, state-licensed physicians who can diagnose conditions, develop treatment plans, and prescribe short-term medications that are called into a member's local pharmacy. The platform also includes a personal electronic medical record (EMR) portal that stores consultation history, doctor's notes, and follow-up discussions for member access and sharing with their primary care physician.

Product overview

24/7 Call-A-Doc is a single telehealth platform offering on-demand medical consultations via three modalities: telephone, email (eConsultations), and online video. The core product suite includes Diagnostic Consultations for comprehensive medical evaluations with prescription capabilities, eConsultations for basic informational queries, and an Electronic Medical Records system for storing and managing personal health information. All services are delivered through the 24/7 Call-A-Doc Physician Network, a nationwide network of U.S.-based, state-licensed, and background-checked physicians.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Call-A-Doc Telehealth Platform A subscription telehealth service giving individual members and families on-demand access to U.S.-based, state-licensed physicians 24/7/365 via phone, video, and secure email, with diagnostic consultations, short-term prescriptions routed to the member's local pharmacy, basic eConsultations, and an integrated electronic medical record portal. Designed for non-emergency medical care, after-hours access, prescription refills, and mental health support without leaving home.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/247calladoc
• Facebookfacebook.com/247CallADoc
• LinkedInlinkedin.com/company/24-7-call-a-doc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 24/7 Call-A-Doc