Santé Partners

What Santé Partners does

Santé Partners is a Dutch regional healthcare organisation that emerged from the merger of STMR and Vitras, operating across the Arnhem, Utrecht, Bommelerwaard, Gelderse Vallei and Rivierenland regions with a registered address in Tiel. It delivers a continuum of home and residential care spanning district nursing (wijkverpleging), specialised nursing, social domain support, rental apartments with bundled care, and four small-scale residential locations for people with dementia (Elisabeth hof, De Bloementuin, 't Kulturhus, De Eigenwaard). Its core customer base consists of elderly individuals, post-hospital discharge patients, people with chronic conditions, dementia patients and their families, plus informal caregivers (mantelzorgers).

The technology layer integrates third-party smart digital aids into care delivery rather than building proprietary platforms: MobileCare provides the Virtuele Thuiszorg eHealth suite (smart scales, blood pressure monitors, Freestyle Libre glucose sensors, BBrain clocks, GPS safety watches), Medido supplies automated medication dispensers, FocusCura handles 24/7 professional alarm follow-up, and Zinnovators provides mobile social alarms. Beeldzorg (video care) enables remote consultations, and a 'wijkverpleging in de buurt' pilot/rollout in Houten, Herveld and Geldermalsen brings clients to a central neighbourhood location for nursing procedures rather than dispatching nurses to each home.

The business model is anchored in Dutch healthcare reimbursement: nursing and residential care are funded primarily through the Zorgverzekeringswet (Zvw) and Wet Langdurige Zorg (WLZ), with referrals routed via GPs, hospitals, and municipalities (including WMO-indicated care in Zeist). Ancillary revenue flows through the Ledenservice membership (€27.60/year) bundling partner discounts, transactional meal delivery (€7.99+/meal), affiliate/commission revenue from household help partner Hups (€19/hour household, €25/hour garden), and referral commission from the New Wave-managed health insurance collective with ZilverenKruis, Menzis and VGZ. No external funding rounds or parent-company ownership have been disclosed.

Name

Santé Partners

Legal name

Santé Partners

Website

https://santepartners.nl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Santé Partners is a Dutch regional healthcare organisation (Tiel-headquartered) delivering home nursing, specialised nursing, residential dementia care and a membership-based partner-services ecosystem across Arnhem, Utrecht, Bommelerwaard, Gelderse Vallei and Rivierenland, funded primarily through Dutch Zvw/WLZ healthcare reimbursement.

Ownership category

akta.pro rank

Product category

Home healthcare and residential care services

NAICS

Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (62399)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Dementia Companion & Engagement Care (HSABAEAA), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Home nursing care
• District nursing services
• Dementia residential care
• Independent living support
• Membership care services

Headquarters

HQ city

Tiel

HQ country

Netherlands

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare service contracts (Zorg Zvw & WLZ): Santé Partners delivers nursing, specialized care, and residential care services funded primarily through Dutch health insurance contracts (Zorgverzekeringswet / Zvw) and long-term care acts (Wet Langdurige Zorg / WLZ). Care is prescribed by GPs or specialists and reimbursed directly via health insurers. This constitutes the dominant revenue stream.
2. Ledenservice (Membership program): Annual membership at €27.60 per calendar year provides access to discounted partner services (meals, household help, garden help, hairdressing, pedicure, medical aids, insurance). Revenue is recurring annual membership fees collected from members.
3. Meal delivery (Maaltijd Thuis): Fresh and frozen meals ordered individually and delivered to members' homes. Starting from €7.99 per meal. Revenue is transactional per order.
4. Household and garden help (via Hups): Partner service providing household and garden maintenance at hourly rates (from €19/hour household, €25/hour garden). Revenue flows through the partner Hups; Santé Partners earns referral/affiliate revenue through the Ledenservice.
5. Health insurance collective: Santé Partners offers a collective health insurance scheme through ZilverenKruis, Menzis, and VGZ, providing members with discounts. Revenue likely includes referral/commission from insurers.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels6 records

Core offering

Santé Partners is a Dutch regional healthcare provider delivering home-based district nursing (wijkverpleging), specialized nursing, social support, service-apartment living with optional care, and small-scale residential dementia care at four dedicated locations, all funded through Dutch health insurance (Zvw) and long-term care (WLZ) schemes. It complements these core care services with the Ledenservice membership program (€27.60/year) that aggregates partner discounts on meals, household help, garden help, hairdressing, pedicure, optician visits, tax advice, alarms, and a health-insurance collective. Integrated eHealth tools (Medido dispenser, Beeldzorg video care, Weegschaal Pro smart scale, GPS safety watches, BBrain clocks, FocusCura alarms) are layered into delivery to extend client independence and reduce in-person visit frequency.

Product overview

Santé Partners is a Dutch healthcare organization providing an integrated portfolio of home-based care, residential care, and membership services across the regions of Arnhem, Utrecht, Bommelerwaard, Gelderse Vallei, and Rivierenland. The core offering centers on Wijkverpleging (district nursing) and Gespecialiseerde Verpleging (specialized nursing) delivered at home, supplemented by Sociaal Domein (social support services) and Wonen (housing options). For clients with dementia, dedicated residential locations include Elisabeth hof, De Bloementuin, 't Kulturhus, and De Eigenwaard, while rental apartments with bundled care and services are available at De Wieken, Rijnstraat, De Vier Gravinnen, Gasthuislingelaan, De Vaste Burcht, Isabelle & Francoise, and WonenPlus locations. Supporting technology includes electronic medication dispensers (Medido), personal alarms, Beeldzorg (video care), and smart digital aids. The Ledenservice membership adds value through partner discounts on household help, garden help, meals, hairdresser/pedicure/optician at home, tax advice, legal services, health insurance collectives, and more.

Differentiator

Problem solved

Functional benefit

Brands

• Ledenservice: A membership service offering discounts on various partner services including home help, meal delivery, hairdresser services, and healthcare insurance.

Products and services

• Wijkverpleging (District Nursing) District nursing delivered at the client's home for people with chronic illness, recovering from surgery or accidents, or experiencing age-related decline; includes wound care, injections and other prescribed nursing procedures.
• Gespecialiseerde Verpleging (Specialized Nursing) Specialized nursing for complex care needs that go beyond standard district nursing, delivered at home in the client's familiar environment.
• Sociaal Domein (Social Domain Support) Social support including family support, youth assistance, and help with daily life management covering household, administration, finances, relationships and daily routines.
• Bij Ons Thuis — Small-Scale Residential Dementia Care Four dedicated residential locations (Elisabeth hof in Culemborg, De Bloementuin in Geldermalsen, 't Kulturhus in Lienden, De Eigenwaard in Rossum) for 30–32 residents with dementia each, providing 24/7 care in a homely environment with an open-door policy supported by GPS safety watches.
• Woonlocaties met Zorg en Services (Service Apartments with Care) Rental apartments at multiple complexes (De Wieken, Rijnstraat, De Vier Gravinnen, Gasthuislingelaan, De Vaste Burcht, Isabelle & Francoise, WonenPlus Nieuwegein, WonenPlus Houten) bundled with person-alerting, district nursing, optional shared meals and activities, and 24/7 on-site care availability.
• Casemanager Dementie (Dementia Case Manager) An independent and fixed guide for people with dementia, their families and involved professionals, from first suspicion of dementia through diagnosis and ongoing care.
• Ledenservice (Membership Program) Annual membership at €27.60 per calendar year providing discounts on a curated set of partner services including home help, garden help, meals, hairdresser, pedicure, optician, alarms, tax advisor, legal services, medical aids and a collective health-insurance scheme.
• Nachtzorg (Night Care) Night care for people who unexpectedly need care during the night outside of regular daytime care, available across Bommelerwaard, Betuwe, Arnhem region, Utrecht region and Gelderse Vallei.
• Zelfstandig Thuis (Independent at Home Package) Comprehensive support package to live independently at home with care tailored to individual needs, including meal assistance, washing/dressing help and technology aids such as the Medido medication dispenser.
• Maatschappelijk Werk (Social Work) Social work helping clients with parenting, money problems, relationships, loneliness, grief or depression through a listening ear and practical help.
• Mantelzorg Ondersteuning (Informal Caregiver Support) Support for family and friends providing informal care, including relief, peer contact, practical assistance, and access to Steunpunt Mantelzorg locations such as Nieuwegein.
• Ziektekostenverzekering Collectief (Health Insurance Collective) Collective health-insurance scheme offering discounted supplementary policies from ZilverenKruis, Menzis and VGZ, administered by New Wave, with comparison tools and enrolment support.
• Maaltijd Thuis (Meal at Home Delivery) Fresh and frozen meals delivered to members' homes with self-composition options, dietary accommodations (low salt, gluten-free, lactose-reduced) and free delivery for members; from €7.99 per meal.
• Huishoudelijke Hulp (Household Help) Household assistance including vacuuming, dusting, mopping, window cleaning, tidying, toilet/kitchen/bathroom cleaning, laundry and ironing via partner Hups, from €19/hour for members.
• Tuinhulp (Garden Help) Garden maintenance including pruning, mowing, weeding, watering, fertilizing, planting, garden waste clearing and seasonal preparation via partner Hups, from €25/hour.
• Klushulp (Handyman Help) Handyman tasks such as hanging pictures or mirrors, furniture assembly, painting, lamp replacement, moving help, laying floors, wallpapering and small repairs via partner Hups.
• Professionele Alarmering Thuis (Professional Home Alarm) 24/7 professional alarm service through FocusCura where a Santé Partners care worker is dispatched upon alarm activation; available to clients already receiving care from the organization.
• Sociale Alarmering Onderweg (Mobile Social Alarm) Mobile social alarm via Zinnovators that can be taken outside the home, calling self-chosen emergency contacts (family, neighbour, friend) when activated.
• Belastingadviseur aan Huis (Tax Advisor at Home) At-home tax filing and benefit assistance delivered by partner Belastingaangifte Compleet; members pay €90 (vs. €99.95) and the partner's tax return is included.
• Rijbewijskeuring (Driver's License Medical Examination) Driver's license fitness-to-drive medical examination per CBR guidelines, delivered at home by BIG-registered physicians through partner Rijbewijskeuringsarts.nl, with member discounts.
• Kapper aan Huis (Hairdresser at Home) Mobile hairdressing services at home (cut, wash, blow-dry, water wave, perm, colouring) provided via partner Mobella with discounted member rates and no travel costs.
• Pedicure aan Huis (Pedicure at Home) Mobile pedicure services at home including foot care, nail care, callus/corn removal and medical pedicures via partner Mobella with discounted member rates.
• Opticien aan Huis (Optician at Home) At-home optician visits from Nederlandse Huisopticiens for professional eye measurements, eyeglass adjustments and small repairs; members get 15% discount on frames, lenses and repairs plus no travel costs.
• Hulpmiddelen (Medical Aids Lending & Sales) Medical and welfare aids (blood glucose meters, bandages, rollators, bath lifts, air humidifiers, allergen-tight bedding, exercise bikes) available for loan, rent or purchase via partners Medipoint and Vegro with member discounts.
• (Levens)testament (Living Will / Executor Services) Estate planning, will drafting and executor services via partner HEREDITAS, including support for clients with diminished capacity and administration after death; members receive stated fee discounts.
• Aanvullende Mantelzorg / Saar aan Huis (Supplementary Informal Care) Supplementary informal care delivered by Saar aan Huis, including shopping, laundry, meal preparation, companionship, games, walks and reading together, supporting clients to live independently at home longer.
• Financiële en Juridische Ondersteuning (Financial and Legal Support) Social advisory helping clients navigate benefits, problems with government organizations, and financial shortfalls; advisors assist with forms, letters and appeals.
• Begeleiding Thuis (Home Guidance) Coaches visit clients at home to help them gain a clear picture of where they are stuck and possible solutions across household, parenting, administration, finances, relationships or daily schedules.
• Wijkverpleging in de buurt (Neighborhood District Nursing) Neighborhood nursing model where clients visit a central location in their neighborhood for prescribed nursing procedures such as wound care or injections, instead of (or alongside) home visits; piloted in Houten and expanded to Herveld and Geldermalsen via Huisartsencentrum and De Pluk.
• Opendeurenbeleid (Open-Door Policy at Dementia Residences) Open-door policy at dementia residential locations: residents with dementia move freely while wearing GPS safety watches, balancing freedom and safety; De Eigenwaard in Rossum started the policy in October 2024 with planned broader rollout (e.g., 't Kulturhus early 2026).

Quantifiable outcome

• Client satisfaction score of 8.1 for Wonen en Behandelen (residential and treatment care), above the national average
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Medipoint and VegrocoreChannel Partner/ Reseller/ DistributorMedipoint and Vegro are large providers of care and well-being products in the Netherlands. They operate thuiszorgwinkels (home care shops) and lending points in collaboration with Santé Partners in Culemborg, Elst, Nieuwegein, Tiel, Zeist, De Bilt, Geldermalsen, Houten, and Zaltbommel. Members of the Ledenservice receive 13 weeks free mobility aid rental annually and 10% discount at these stores.
• MobileCarecoreTechnology or IntegrationMobileCare provides the Virtuele Thuiszorg (Virtual Home Care) eHealth platform and equipment to Santé Partners clients. Services include Freestyle Libre glucose sensors, BBrain daily structure clocks, smart scales, and GPS watches. MobileCare trains Santé Partners staff on eHealth tool deployment and conducts individual client assessments. Kyaro Geeven from MobileCare delivers training to Santé Partners nursing teams.
• FocusCuracoreTechnology or IntegrationFocusCura provides professional alarm systems for Santé Partners clients who already receive care from the organization. Clients wear neck or wrist transmitters with alarm buttons and are connected to a care centre that can dispatch Santé Partners staff. Also offers social alarm follow-up (via family contacts) and key safes for home access.
• HEREDITASminorImplementation/ SI/ Consulting PartnerHEREDITAS specialises in estate planning and support for incapacity (levensecretaris/executor services). They offer advice, will drafting, and life testament services at home. Members receive €25 discount on consultation, €5/hour discount on post-death or incapacity administration, and €40 discount on a surviving family dossier (normally €298.50).
• Belastingaangifte CompleetminorImplementation/ SI/ Consulting PartnerTax consultants who come to members' homes to prepare tax returns. Santé Partners members pay €90 (vs. regular €99.95). The partner's consultant also handles the tax return of the member's fiscal partner for free.
• Rijbewijskeuringsarts.nlminorImplementation/ SI/ Consulting PartnerBIG-registered driver's license medical examiners who conduct fitness-to-drive assessments for Santé Partners members, including blood pressure, visual acuity, medication review, limb function, and diabetes screening. Members receive discounts on the standard rates.
• MobellaminorChannel Partner/ Reseller/ DistributorMobella provides mobile hairdressing and pedicure services at members' homes across the Netherlands. Services include cutting, blow-dry, water wave, perm, colouring, and basic/medical pedicure. Members receive discounted rates and no travel costs are charged.
• New WavecoreGTM or Marketing PartnerNew Wave manages the Santé Partners health insurance collective, offering collective discounts on supplementary health insurance from ZilverenKruis, Menzis, and VGZ. With over 20 years of experience, they provide comparison tools, advice, and enrolment support via WhatsApp and phone. The collective offers premium discounts, arthrosis lifestyle helpdesk, care professional search aid, and extra coverage.
• GPs and hospitals (general referral network)coreChannel Partner/ Reseller/ DistributorGeneral practitioners and hospitals in the service area refer patients to Santé Partners for district nursing, post-discharge care, and other home care services. The 'wijkverpleging in de buurt' locations work in coordination with GP centres.
• Municipalities (Zeist and broader service area)coreStrategic or Co-development PartnerSanté Partners delivers WMO (Wet Maatschappelijke Ondersteuning) indicated household help to residents of Zeist and other municipalities in its service area. Municipal social teams assess eligibility and issue indications. Santé Partners also participates in regional night care collaborations with other care organizations.
• ZilverenKruis, Menzis, VGZ (health insurers)coreOthersHealth insurers participating in the Santé Partners collective insurance scheme, providing discounted supplementary coverage to members. Includes Achmea labels (Zilverenkruis, Interpolis, FBTO) which use a dedicated Eurocross personenalarmering application form.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Meandergroep Zuid-Limburg: Meandergroep is a regional South Limburg care provider with district nursing, dementia care, and elderly housing. Comparable integrated regional model in a different Dutch geography.
• Buurtzorg Nederland: Buurtzorg is the Netherlands' largest and most iconic home nursing (wijkverpleging) provider, operating small self-managing teams across the country. It is the most direct peer to Santé Partners' district nursing model and competes for the same Dutch home care reimbursement pool.
• Cordaan: Cordaan is a large Amsterdam-based care organization offering home care, elderly housing, and residential dementia care. Comparable to Santé across the home care + residential dementia continuum, though concentrated in the Amsterdam region.
• Thebe Woonzorg: Thebe is a regional Dutch care provider in West-Brabant offering home nursing, small-scale dementia living, and elderly housing. Highly comparable service portfolio to Santé Partners as a regional integrated provider.
• Zonnehuisgroep Noord: Zonnehuisgroep Noord operates elderly care including home nursing, dementia case management, and small-scale residential facilities in the Northern Netherlands. Comparable mid-sized Dutch regional care operator.
• Evean (Espria): Evean, part of the Espria group, provides home care, district nursing, and residential elderly/dementia care across multiple Dutch regions. It directly competes with Santé in wijkverpleging and intramurale ouderenzorg.
• NNCZ: NNCZ is a Dutch care organization in North Brabant providing district nursing, dementia care, and member services such as Pluspunt benefits. Directly comparable mid-sized regional care + member ecosystem operator.
• Zorggroep Solis: Solis is a regional Dutch care provider in the Deventer area offering home care (wijkverpleging), dementia case management, small-scale residential dementia care, and elderly housing - mirroring Santé's integrated service mix in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Santé Partners