IntelliTeK
IntelliTeK offers affordable IT solutions to businesses with specific needs including Managed IT Services, Cloud Solutions, and IT Security.
- Company typePrivate
- Founded1997
- HeadquartersCrows Nest, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
IntelliTeK firmographics
Firmographics- Name
- IntelliTeK
- Legal name
- IntelliTeK Pty Ltd
- Website
- https://www.intellitek.com.au
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IntelliTeK offers affordable IT solutions to businesses with specific needs including Managed IT Services, Cloud Solutions, and IT Security.
- Ownership category
- akta.pro rank
IntelliTeK industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Incident Response, On-Call & Operational Readiness (BPAEAKAL)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL)
Keywords
Where IntelliTeK is headquartered
LocationHeadquarters
- HQ city
- Crows Nest
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
IntelliTeK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive managed IT services including 24/7 support, monitoring, network maintenance, and IT management delivered as recurring monthly contracts with fixed fees
- Cloud Solutions: Tailored cloud solutions including hybrid cloud, private cloud, and cloud backup services with pay-what-you-use pricing models
- Hardware Procurement: Sourcing and provision of hardware including desktops, laptops, tablets with pre-assembly and configuration services
- Software Licensing: Software licensing brokerage and asset management services for business applications
- Data Migration Services: Migration services for moving business data to cloud platforms with project-based pricing
- Software Development: Custom software development including web applications, mobile apps, and document management solutions from inception to release
- Thin & Zero Client Distribution: Distribution of 10ZIG thin and zero client hardware as sole APAC distributor
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized managed IT packages tailored to business size and requirements |
| Usage-based | Pay-as-you-go | Pay-as-you-go cloud resource allocation |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
IntelliTeK product offering
Product offeringCore offering
IntelliTeK delivers managed IT services to Australian SMBs and NSW Government agencies, providing 24/7 helpdesk and NOC monitoring, cloud solutions (hybrid, private, backup), data migration to AWS, networking, disaster recovery, IT security, and custom software development. Services are packaged as recurring managed contracts or project-based engagements, supplemented by hardware procurement, software licensing brokerage, and sole APAC distribution of 10ZIG thin and zero client hardware.
Product overview
IntelliTeK is a Sydney-based managed IT services company offering an integrated portfolio of IT services rather than a single software product. The core offering encompasses Managed IT Services (with 24/7 helpdesk, monitoring, and SLAs), supplemented by specialised service lines: Cloud Solutions (Hybrid Cloud, Private Cloud, Cloud Backup), Consulting Services (Hardware Procurement, Software Licensing), Data Migration (including AWS-specific Amazon Cloud-Based Solutions), Data Networking (Private IP Networks, VPNs & Terminal Servers), Disaster Recovery (Business Continuity, Recovery Via Cloud), IT Security (Network, Email, and Web Security), Software Development (Document Management, Mobile Apps, Web Applications), and Thin & Zero Clients hardware (10ZIG, sole APAC distributor). Government IT Services for NSW are also provided. Services are sold as individual offerings or bundled into custom managed packages.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT services for Australian businesses with 24/7 helpdesk support, real-time monitoring, customisable packages, dedicated engineers, and strict SLAs covering the full IT stack.
- Cloud Solutions Tailored cloud computing services encompassing hybrid cloud, private cloud, and cloud backup solutions, allowing businesses to pay only for the resources and services they need.
- Hybrid Cloud Hybrid cloud configuration distributing computing resources across public cloud, private cloud, and on-site servers with dedicated firewalls for enhanced security, reducing capital expenditure.
- Private Cloud Secure private cloud solutions hosted in Australian data centres with high VMware and Microsoft accreditation levels, customised to capacity, operating system, backup, and memory requirements.
- Cloud Backup Solutions Customisable cloud backup policies for files, folders, websites, or entire network drives with real-time monitoring and encrypted tape storage options.
- Consulting Services IT consulting services to source and provide optimal tools for business performance, leveraging relationships with vendors including Dell, WatchGuard, and VMware.
- Hardware Procurement Research, assessment, and procurement of physical infrastructure and hardware tailored to business needs, with pre-assembly and configuration from vendors including Dell, Lenovo, HP, WatchGuard, Cisco, and Synology.
- Software Licensing Advisory and management of software licensing models with access to vendors including Microsoft, Adobe, Sophos, Symantec, AVG, and VMware, ensuring cost-effective asset management.
- Data Migration Migration of business data from one or multiple sources to target cloud platforms using proven methodology, reducing risk through validation and dedicated expert support.
- Amazon Cloud-Based Solutions Design, preparation, and migration of physical or virtual server environments to AWS, supporting Windows, Linux, Mail, and Database servers with zero or minimal downtime.
- Data Networking Wide Area Network and Local Area Network improvement services using Private IP Networks and VPNs, leveraging Australia's largest integrated IP network.
- Private IP Networks Configuration and management of private IP networks connecting Australian office branches, with 'connect IP private networks' options for smaller organisations.
- Virtual Private Networks & Terminal Servers VPN solutions for remote access over private or public networks, plus Terminal Server hosting for multiple simultaneous client sessions on a single server.
- Disaster Recovery Custom disaster recovery packages ensuring business continuity, with tested, cost-effective, and scalable solutions for restoring business data.
- Business Continuity Instant data restoration by replicating key data portions or entire data centres, protecting against outages, data loss, and production stoppage.
- Recovery Via Cloud Cloud-based disaster recovery hosted at secure Australian data centres using VMware vSphere 4.0 platforms with dedicated public IP ranges and IP-based SAN storage connectivity.
- NSW Government IT Services NSW Government-approved ICT services spanning architecture and design, data centre services, end user computing, strategy, server management, security management, and systems and solutions.
- IT Security Comprehensive IT security protecting data, business, and users from external threats through real-time monitoring, immediate alerts, and evolving protection against ransomware targeting Australian SMEs.
- Network Security Real-time network monitoring and management covering anti-virus, anti-spyware, intrusion prevention, access control, VPNs, and IT network management with 24/7 alerting.
- Email Security Email filtering and security defending against spam, phishing, viruses, trojans, and malware through deep content inspection, in-the-cloud protection, and policy enforcement.
- Web Security Content filtering, anti-malware, and Security as a Service (SECaaS) with real-time monitoring and analysis of web content including cached content.
- 24/7 Helpdesk & Monitoring Round-the-clock helpdesk support via phone and email with prompt response times, dedicated engineers, and escalation management available as standalone or part of managed IT packages.
- Network Support & Maintenance Installing, managing, and troubleshooting of networks with around-the-clock support for remote and on-site assistance covering Private IPs, Managed Wi-Fi, Network Security, and Network Devices.
- Software Development Custom software development from web and mobile applications to document management systems, managed from inception through to release.
- Document Management Document management software providing electronic storage, workflow, retrieval, access control, audit trails, version control, and rollback features.
- Mobile App Development Custom mobile application development following a proven process from initial discussions and wireframing through to development, quality control, testing, and deployment.
- Web Application Development Custom web application development for solutions not readily available on the commercial market, from commercial websites to fully functional ordering systems, with 24/7 support.
- 10ZIG Thin & Zero Clients (Hardware Distribution) Distribution of 10ZIG thin and zero client hardware as sole APAC distributor; devices are VMware, Citrix, and Microsoft certified, optimised for VDI and server-based applications, supporting PCoIP, Blast Extreme, HDX, HDX 3D Pro, and RDP protocols.
Quantifiable outcome
- Lower financial risk through fixed monthly management fees increasing control over technology budget
- +2 more outcomes
Companies that use IntelliTeK
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
IntelliTeK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
IntelliTeK partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- ProxmoxcoreOfficial Proxmox Partner Programme member. Partnership provides open-source virtualization solutions as an alternative to VMware, enabling cost-effective enterprise-grade virtualization.
- 10ZIGcoreIntelliTeK is the sole distributor of 10ZIG thin and zero client products in the APAC region. 10ZIG products are VMware, Citrix, and Microsoft certified, optimized for VDI and server-based applications. Products support protocols including PCoIP, Blast Extreme, HDX, HDX 3D Pro, and RDP.
- Amazon Web Services (AWS)corePreferred partner for AWS cloud services. Specializes in designing, preparing, and migrating physical or virtual server environments to the Amazon Cloud. Preferred partner status for cloud-based data migration services.
- MicrosoftcoreMajor vendor relationship and accreditation. Provides Microsoft-based solutions including Office 365, Azure, and Microsoft partner services. Expertise in Microsoft licensing and deployment.
- FortiGatecoreMajor vendor relationship and accreditation for FortiGate security solutions. Part of comprehensive IT security offerings.
- Arctic WolfcoreMajor vendor relationship and accreditation for security operations and monitoring solutions.
- VMwarecoreIndustry-leading virtualisation technology partner. Uses VMware vSphere 4.0 platforms for cloud solutions. VMware, Citrix and Microsoft certified thin and zero client products.
- CitrixcorePart of thin and zero client certification alongside VMware and Microsoft. Provides virtualisation and desktop delivery solutions.
- VocusminorTelecommunications and network services partner for data networking solutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
IntelliTeK competitors and assessment
Company assessmentDirect peers
- Interactive (Australia): Australian managed IT services and cloud provider serving SMB and mid-market customers across Australia. Directly comparable to IntelliTeK in target segment, service portfolio (managed IT, cloud, security), and recurring-revenue business model.
- Brennan IT: Australia-based managed IT services company delivering managed services, cloud, security, and consulting to mid-market and enterprise customers. Comparable to IntelliTeK in service mix, with a similar SMB/mid-market orientation and Australian geographic focus.
- The Missing Link: Australian managed IT, security, and cloud services provider with a similar SMB-to-mid-market focus. Overlaps directly with IntelliTeK on managed services, cybersecurity, and cloud migration offerings for Australian businesses.
- ASI Solutions: Australian IT services and solutions provider offering managed services, cloud, security, and hardware procurement to SMB and mid-market clients. Comparable to IntelliTeK in scope of services and customer profile.
- Somerville Group: Australia-based managed IT services and cybersecurity provider serving SMB and enterprise customers. Directly comparable in the managed services, security, and cloud transformation categories IntelliTeK competes in.
- Nexon Asia Pacific: Australian managed IT, cloud, and security provider serving mid-market and enterprise customers across the APAC region. Comparable to IntelliTeK in service portfolio and recurring managed services model, with a similar size and customer mix.
- Atturra: Australian IT services and consulting firm offering managed services, cloud, and data solutions to mid-market and enterprise customers across Australia. Overlaps with IntelliTeK in managed IT and cloud, with a slightly more enterprise-leaning mix.
Broad incumbents
- Datacom (Australia): Large Australasian IT services company offering managed IT, cloud, and consulting across the region. Overlaps with IntelliTeK in managed IT services but at materially larger scale and broader scope, including enterprise and government contracts.
- Fujitsu Australia: Global IT services incumbent with a substantial Australian managed services and government IT practice. Comparable to IntelliTeK in offering managed IT, cloud, and security, but at enterprise scale with significantly broader capability.
- DXC Technology Australia: Global IT services incumbent with a large Australian practice delivering managed IT, cloud, and security to enterprise and government clients. Comparable to IntelliTeK in service categories but operates at a much larger scale and broader scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
IntelliTeK social profiles
Digital presenceIntelliTeK compliance and trust
Trust signalCompliance3 records
IntelliTeK financial estimates
Financial estimateRevenue estimate
Valuation estimate
IntelliTeK leadership team
Management profileNumber of profiles
IntelliTeK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IntelliTeK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IntelliTeK
What does IntelliTeK do?
IntelliTeK delivers managed IT services to Australian SMBs and NSW Government agencies, providing 24/7 helpdesk and NOC monitoring, cloud solutions (hybrid, private, backup), data migration to AWS, networking, disaster recovery, IT security, and custom software development. Services are packaged as recurring managed contracts or project-based engagements, supplemented by hardware procurement, software licensing brokerage, and sole APAC distribution of 10ZIG thin and zero client hardware.
Is IntelliTeK a public or private company?
IntelliTeK is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IntelliTeK founded?
IntelliTeK was founded in 1997. It employs 11 to 50 people.
Where is IntelliTeK based?
IntelliTeK is headquartered in Crows Nest, Australia, in the Oceania region.
How does IntelliTeK make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Solutions, hardware Procurement, software Licensing, data Migration Services, software Development and thin & Zero Client Distribution.
Who are IntelliTeK's main competitors?
Direct peers on record are Interactive (Australia), Brennan IT, The Missing Link, ASI Solutions, Somerville Group, Nexon Asia Pacific and Atturra. Broad incumbents are Datacom (Australia), Fujitsu Australia and DXC Technology Australia.
Does IntelliTeK have an API?
No public API is recorded for IntelliTeK.
What industry is IntelliTeK in?
IntelliTeK's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAKAL, Incident Response, On-Call & Operational Readiness, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7373.