Opago
Opago is a London-based B2B property operations provider delivering outsourced housekeeping, linen, maintenance, compliance, and guest services to short-term rental property management companies across the UK and Europe via its proprietary Opago Platform.
- Company typePrivate
- Founded2019
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
Opago firmographics
Firmographics- Name
- Opago
- Legal name
- Opago Ltd.
- Website
- https://opago.co
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Opago is a London-based B2B property operations provider delivering outsourced housekeeping, linen, maintenance, compliance, and guest services to short-term rental property management companies across the UK and Europe via its proprietary Opago Platform.
- Ownership category
- akta.pro rank
Opago industry classification
Industry- Product category
- Property Management Operations Services
- NAICS
- Services to Buildings and Dwellings (5617), Nonresidential Property Managers (531312), Residential Property Managers (531311)
- SIC
- Services-Facilities Support Management Services (8744), Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Office Property Management (BPAJAGAA)
- akta.pro secondary industry
- New-Listing Onboarding, Setup & Launch Services (THAMAKAO)
Keywords
Where Opago is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Opago business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Housekeeping Services: 5-star cleaning services with managed linens, sustainably sourced toiletries, and bespoke amenities. Includes regular cleans, onboarding, and check-in/out services.
- Linen Hire: Premium hotel-grade linen with professional laundering and scheduled deliveries. Options include on-demand hire, subscription model, or bundled packages.
- Maintenance Services: Three approaches: routine, ad-hoc, and rapid response. Covers handyman, plumbing, electrical, compliance, and niche services.
- Guest Services: In-person check-in, pre-check-in inspections, post-check-out services, and property demonstrations with 24/7 support.
- Compliance Services: Full compliance management including electrical safety certificates, gas safety, fire risk assessments, PAT testing, and EPCs with documentation storage.
- White-Label Operations: Bespoke pricing based on individual needs, operating under client's brand with complete portfolio visibility for partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Handyman Services |
| Unit Pricing | Pay-as-you-go | Painter/Decorator Services |
| Unit Pricing | Pay-as-you-go | Plumber Services |
| Unit Pricing | Pay-as-you-go | Electrician Services |
| Unit Pricing | Pay-as-you-go | Gas Engineer Services |
| Unit Pricing | Pay-as-you-go | Gas Safety Certificate |
| Unit Pricing | Pay-as-you-go | PAT Testing |
| Unit Pricing | Pay-as-you-go | EICR Certificate |
| Unit Pricing | Pay-as-you-go | EPC |
| Unit Pricing | Pay-as-you-go | Fire Risk Assessments |
| Unit Pricing | Pay-as-you-go | Locksmith Services |
| Unit Pricing | Pay-as-you-go | Boiler Service |
| Unit Pricing | Pay-as-you-go | Pest Control |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Opago product offering
Product offeringCore offering
Opago provides outsourced property operations for short-term rental property managers, including housekeeping, linen and towel hire, maintenance (routine, ad-hoc, and rapid response), compliance services, and guest services such as check-in and check-out. These services are delivered through the company's in-house field teams and coordinated via the proprietary Opago Platform, which integrates with clients' Property Management Systems for automated scheduling and offers real-time visibility of cleaners, drivers, jobs, and billing.
Product overview
Opago offers a unified property operations platform (Opago Platform) combined with managed service modules. The core proprietary technology integrates with Property Management Systems (PMS) to automate job scheduling and provide real-time oversight of operations. Services are delivered as a bundled offering: Housekeeping Services, Linen and Towel Hire, Maintenance Services, Guest Services, Compliance Services, Block Management Operations, and Property Onboarding. White-Label Operations allow partners to scale under their own brand. The company operates an in-house tech platform and field operations team, primarily serving London and Paris markets.
Differentiator
Problem solved
Functional benefit
Products and services
- Opago Platform Proprietary property operations technology platform that centralizes scheduling, analytics, property database management, billing, and real-time tracking of cleaners and drivers for property managers running short-term rental portfolios. Built by property managers and integrates with client Property Management Systems.
- Housekeeping Services Professional housekeeping service for short-term rental properties, including regular cleans, onboarding cleans, and check-in/check-out services. Delivered by in-house cleaners with British Cleaning Certificates and bundled with managed linens, sustainably sourced toiletries, and bespoke amenities for STR-specific standards.
- Linen and Towel Hire Premium hotel-grade, professionally laundered linen and towel hire service for short-term rental properties with scheduled delivery and collection. Available via on-demand hire, subscription, or as part of a bundled housekeeping package.
- Maintenance Services Comprehensive property maintenance service for short-term rental and residential portfolios covering routine, ad-hoc, and rapid response needs. Includes handyman, plumbing, electrical, gas engineering, painting/decoration, locksmith, pest control, gardening, and compliance certifications (gas safety, EICR, PAT testing, fire risk assessments, EPC).
- Guest Services In-person guest services for short-term rental properties including check-in and check-out, pre-check-in inspections, property demonstrations, face-to-face tenant vetting, and post-check-out reporting. Activities are tracked via the Opago platform in real time.
- Block Management Operations Property management services for multi-unit residential buildings including housekeeping, preventative maintenance, full compliance support, and 24/7 resident support with a dedicated manager.
- Property Onboarding End-to-end property preparation service that prepares a property for market entry, covering housekeeping, compliance verification, maintenance, professional photography, and virtual tours.
- White-Label Operations Outsourced property operations delivered under the client's brand, covering housekeeping, maintenance, compliance, and guest services. Enables property managers to scale their business under their own brand without building internal operations teams, with bespoke pricing and full portfolio visibility.
- Compliance Services Complete compliance service covering required inspections, testing, and legal documentation including landlord electrical safety certificates, gas safety certificates, HMO permits, fire risk assessments, EPCs, and certification management with documentation storage.
Quantifiable outcome
- 7,000+ properties under management
- +4 more outcomes
Companies that use Opago
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles3 records
Opago technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature8 records
Opago partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- EcologicorePartnership with climate action initiative Ecologi. More than 1,700 trees planted around the world, over 100 tonnes of CO2e avoided since March 2023. Supports projects in Uganda and Morocco. Integral to Opago's sustainability commitment.
- CohabscoreColiving pioneer Cohabs partnered with Opago to support seamless, scalable housekeeping operations in Paris. Strategic partnership enabling Cohabs to scale their coliving operations with Opago's operational infrastructure.
- Cheeky PandaminorSustainable toiletries supplier providing 100% bamboo toilet paper. Part of Opago's sustainable product selection.
- Home ThingsminorBelgian provider of ecologically sound cleaning products. Provides household cleaning supplies, laundry liquid, and washing up liquid refills saving hundreds of bottles from landfills monthly.
- Carton WaterminorBritish Spring Water sourced from Mendip in Somerset. Packaged in sustainable carton from plant-based materials, refillable and recyclable.
- Roar GillminorSustainable coffee pod provider with compostable pods and carbon neutral roasting and production processes.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Opago competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
Opago social profiles
Digital presenceOpago financial estimates
Financial estimateRevenue estimate
Valuation estimate
Opago leadership team
Management profileNumber of profiles
Profiles4 records
Opago subsidiaries and ownership
Company hierarchySubsidiaries1 record
Opago funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Opago M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Opago
What does Opago do?
Opago provides outsourced property operations for short-term rental property managers, including housekeeping, linen and towel hire, maintenance (routine, ad-hoc, and rapid response), compliance services, and guest services such as check-in and check-out. These services are delivered through the company's in-house field teams and coordinated via the proprietary Opago Platform, which integrates with clients' Property Management Systems for automated scheduling and offers real-time visibility of cleaners, drivers, jobs, and billing.
Is Opago a public or private company?
Opago is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Opago founded?
Opago was founded in 2019. It employs 51 to 100 people.
Where is Opago based?
Opago is headquartered in London, United Kingdom, in the Europe region.
How does Opago make money?
Six revenue lines are on record. Housekeeping Services are the primary driver. The others are linen Hire, maintenance Services, guest Services, compliance Services and white-Label Operations.
Does Opago have an API?
No public API is recorded for Opago.
What industry is Opago in?
Opago's product category is Property Management Operations Services. Its primary akta.pro industry code is BPAJAGAA, Office Property Management, with a secondary code of THAMAKAO, New-Listing Onboarding, Setup & Launch Services. Its NAICS code is 5617 and its SIC code is 8744.