Lake Charles Memorial Health System

What Lake Charles Memorial Health System does

Lake Charles Memorial Health System (LCMHS) is a private, community-owned regional health system headquartered at 1701 Oak Park Boulevard in Lake Charles, Louisiana, serving the 350,000+ residents of Southwest Louisiana as the area's second largest employer. Founded in 1952, the system operates three hospitals — Lake Charles Memorial Hospital (flagship acute care), Lake Charles Memorial Hospital for Women, and Archer Institute of Memorial (behavioral health) — alongside Moss Memorial Health Clinic, Memorial Medical Group, more than 50 clinic locations, four diagnostic imaging centers, four lab draw stations, two retail pharmacies, and a specialty pharmacy. The organization employs more than 3,000 team members and over 300 employed and affiliated physicians trained across more than 100 specialties and sub-specialties.

The system delivers a full continuum of inpatient and outpatient services spanning behavioral health, oncology, cardiovascular care (including TAVR), orthopedics, women's health, emergency medicine and Level III trauma, critical care, robotic-assisted surgery, wound care with hyperbaric oxygen therapy, imaging, laboratory, pharmacy, pulmonology, urology, neurosurgery, pediatrics, stroke care, gastroenterology, radiation oncology, family medicine, internal medicine, rehabilitation, diabetes education, and rheumatology. Core technology infrastructure centers on the Epic electronic medical record system (fully transitioned October 1, 2024) and the Epic MyChart patient portal, supported by clinical technology platforms including the Ion robotic-assisted lung biopsy system, the HYDROS Robotic System for Aquablation therapy (first in SWLA, launched May 2026), and hyperbaric oxygen therapy at two wound care locations.

LCMHS generates revenue from patient care services billed primarily through insurance (Medicare and most major plans accepted), with pricing published via a price transparency link and operationalized through direct care delivery at physical facilities and via the MyChart digital portal. The go-to-market model is community-led: the system is governed by a board of local volunteers, serves all patients regardless of age, race, gender, or financial status, and partners with LSU Health Science Center (family medicine residency), McNeese State University (athletics), Calcasieu Parish School Board (sports medicine and education), Oak Park Middle School (workforce development), and Second Harvest Food Bank (community health). Structural advantages include the only Level III Trauma Center and only pediatric unit and pediatric ICU in Southwest Louisiana.

Name

Lake Charles Memorial Health System

Legal name

Lake Charles Memorial Health System

Website

https://lcmh.com

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Lake Charles Memorial Health System is a private, community-owned regional health system operating three hospitals, 50+ clinics, and ancillary facilities in Southwest Louisiana, serving 350,000+ residents with 3,000+ employees across 25+ specialties.

Ownership category

akta.pro rank

Product category

Community Hospital and Healthcare Services

NAICS

Health Care and Social Assistance (62), Ambulatory Health Care Services (621), Offices of Physicians (62111), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Ambulatory & Physician Practice EHRs (HLACAAAB), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Community health services
• Acute hospital care
• Trauma and emergency care
• Cardiovascular services
• Oncology care

Headquarters

HQ city

Lake Charles

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from comprehensive inpatient and outpatient medical services across three hospitals, 50+ clinic locations, diagnostic imaging centers, laboratory services, and pharmacy operations. Services span behavioral health, cancer care, heart and vascular, orthopedics, women's health, emergency/trauma, surgery, and more.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Lake Charles Memorial Health System is a full-service community health system that delivers comprehensive inpatient and outpatient medical care across 25+ specialties to the 350,000+ residents of Southwest Louisiana. The system operates three hospitals, 50+ clinic locations, four diagnostic imaging centers, four lab draw stations, and two retail plus one specialty pharmacy, supported by 300+ employed and affiliated physicians. Core service lines include behavioral health, cancer care, heart and vascular, orthopedics, women's health, emergency/trauma, critical care, robotic-assisted surgery, wound care, imaging, laboratory, and pharmacy services.

Product overview

Lake Charles Memorial Health System is a full-service community health system comprising three hospitals (Lake Charles Memorial Hospital, Lake Charles Memorial Hospital for Women, and Archer Institute of Memorial), over 50 clinic locations, and four diagnostic imaging centers. The health system delivers care across 25+ medical specialties and services including Behavioral Health, Cancer Center, Heart & Vascular, Orthopedics, Women's Health, Emergency Medicine, Critical Care, Robotic-Assisted Surgery, Wound Care, Imaging, Laboratory, Pharmacy, Pulmonology, Urology, Neurosurgery, Pediatrics, Stroke Care, Digestive Health, Radiation Oncology, Family Medicine, Internal Medicine, Rehabilitation Services, Diabetes Education, and Rheumatology. The system is anchored by Lake Charles Memorial Hospital and includes Moss Memorial Health Clinic, a partnership with LSU for a family medicine residency program, and an Epic-powered MyChart patient portal. The health system's services span preventive care, acute care, surgical services (including robotic-assisted surgery across multiple specialties), cancer treatment, cardiac care, and chronic disease management.

Differentiator

Problem solved

Functional benefit

Brands

• Memorial MyChart: Patient portal for managing healthcare, scheduling appointments, messaging providers, and viewing lab results.
• Lake Charles Memorial Hospital
• Lake Charles Memorial Hospital for Women
• Moss Memorial Health Clinic
• Archer Institute of Memorial
• Memorial Medical Group
• Memorial Wound Care Center
• Memorial Pulmonary Associates
• Memorial Family Medicine
• Memorial Diagnostic Center

Products and services

• Lake Charles Memorial Hospital Flagship acute-care hospital providing emergency, surgical, inpatient, and specialty medical services to residents of Southwest Louisiana.
• Lake Charles Memorial Hospital for Women Dedicated women's hospital offering obstetric, gynecological, neonatal ICU, and breast health services for women at every stage of life.
• Heart & Vascular Center Cardiovascular care including cardiac rehabilitation, congestive heart failure clinic, interventional cardiology, cardiovascular surgery, and Transcatheter Aortic Valve Replacement (TAVR).
• Cancer Center Comprehensive oncology services including cancer treatment, radiation oncology, genetics, colon health, lung health, breast cancer, prostate health, and cancer support with a patient navigator program.
• Behavioral Health Mental health and psychiatric care services including behavioral assessment, treating conditions such as depression, anxiety, and other psychiatric disorders, plus addiction treatment at the Archer Institute.
• Orthopedics Bone, joint, and musculoskeletal care including joint replacement assessment, orthopedic surgery, robotic-assisted orthopedic surgery, sports medicine, and rehabilitation.
• Women's Health Comprehensive women's health services including OB/GYN, family birth center, neonatal ICU, breast health, pelvic floor care, robotic-assisted gynecological surgery, and women's hospital virtual tour.
• Emergency Medicine and Trauma Services Emergency and trauma care services including the largest ER and only Level III trauma program in Southwest Louisiana.
• Robotic-Assisted Surgery Program Comprehensive robotic-assisted surgery program spanning multiple specialties including gynecology, general surgery, orthopedics, lung biopsy, neurosurgery/spine, and urology.
• Wound Care Center Specialized treatment for chronic, non-healing wounds at two locations (Oak Park Blvd and Imperial Pointe), offering hyperbaric oxygen therapy, total contact casting, skin substitutes, and debridement.
• Urology Urologic care including treatment for enlarged prostate (BPH), kidney stones, and robotic-assisted urology surgery, including Aquablation therapy using the HYDROS Robotic System.
• Critical Care / ICU Intensive care unit services providing round-the-clock critical care with the area's largest team of specialists and a modern ICU.
• Imaging Services Diagnostic imaging services including CT scans, general X-rays, mammograms, ultrasound, and MRI across multiple imaging centers.
• Laboratory Services Clinical laboratory testing and diagnostics with four lab draw stations serving patients throughout the health system.
• Pharmacy Services Retail and specialty pharmacy services including two retail pharmacies and a specialty pharmacy located within the health system.
• Pulmonology Respiratory and lung disease care including treatment for asthma, bronchitis, emphysema, pulmonary fibrosis, pulmonary hypertension, and robotic-assisted lung biopsy for lung cancer detection.
• Neurosurgery Neurological and spine surgery services including interventional spine procedures and robotic-assisted neurosurgery.
• Pediatrics Pediatric care services including the only pediatric unit and pediatric ICU in Southwest Louisiana.
• Stroke Care Acute stroke treatment and stroke care services for patients experiencing cerebrovascular emergencies.
• Radiation Oncology Cancer radiation therapy services delivering targeted radiation treatment for various cancer types.
• Rehabilitation Services Physical, occupational, and speech therapy services as well as cardiac rehabilitation and inpatient rehab programs.
• Family Medicine Primary care services for patients of all ages including wellness exams, preventive care, chronic disease management, and coordination of specialty referrals.
• MyChart Patient Portal Online patient portal powered by Epic, allowing patients to schedule appointments, message providers, view lab and diagnostic results, and manage their healthcare from a single account.
• Internal Medicine Adult primary care and internal medicine services for diagnosis and management of adult diseases and complex medical conditions.
• Digestive Health / Gastroenterology & Endoscopy Gastrointestinal care including diagnosis and treatment of digestive disorders, endoscopy procedures, and colonoscopy screenings.
• Diabetes Education Diabetes education and management programs helping patients understand and control their diabetes through lifestyle, medication, and monitoring guidance.
• Rheumatology Diagnosis and treatment of rheumatic diseases including arthritis, autoimmune conditions, and musculoskeletal disorders.

Quantifiable outcome

• Top 100 Hospital in Cardiac Care (national recognition)
• +7 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Second Harvest Food BankcoreStrategic or Co-development Partner · 21 March 2026Lake Charles Memorial Health System partnered with Second Harvest Food Bank to host a drive-thru community food drive on March 21, 2026, during National Nutrition Month. The partnership addresses food insecurity as a social determinant of health — in Louisiana, 1 in 6 people experiences hunger including 1 in 5 children. All donations remain local, distributed across the five-parish area through Second Harvest's network.
• McNeese State University AthleticscoreStrategic or Co-development Partner · 13 February 2025Lake Charles Memorial Health System and McNeese Athletics renewed their partnership in February 2025, extending athletic training services and formalizing LCMHS as the official healthcare provider for McNeese Athletics. LCMHS also partnered with the McNeese Athletics Foundation. Devon Hyde (President & CEO) and Heath Schuler (McNeese AD) jointly announced the partnership.
• Louisiana State University (LSU) Health Science CentercoreStrategic or Co-development PartnerLake Charles Memorial Health System operates a 3-year family medicine residency program in partnership with LSU Health Science Center. Dr. Donald Higgins, an alumnus of the residency program, serves as both a product of and advocate for this partnership, citing it as a cornerstone of the system's mission to deliver comprehensive, high-quality care close to home.
• Calcasieu Parish School Board (CPSB)coreStrategic or Co-development PartnerMemorial Sports Medicine department partners with the Calcasieu Parish School Board to provide athletic training services to local schools. The partnership was awarded recognition for its contribution to student-athlete health and safety. LCMHS also celebrates student artists from CPSB schools through the Young at Art program, with artwork displayed throughout LCMHS facilities.
• Senator Patrick McMath (Louisiana Senate)minorOthersSenator Patrick McMath, Chairman of the Senate Health & Welfare Committee, visited Lake Charles Memorial Health System facilities. His visit highlights legislative engagement and advocacy for healthcare in southwest Louisiana.
• Oak Park Middle SchoolminorOthersEducation partnership with Oak Park Middle School as part of Memorial's workforce development and STEM-H camp initiative under Shana Scales' leadership as CHRO.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Ochsner Health: The largest nonprofit health system in Louisiana, operating across the state and Gulf South with deep specialty, research, and ambulatory capabilities. Ochsner is the most consequential regional competitor to LCMHS and a benchmark for advanced service line depth.
• CHRISTUS Health: Large Catholic multi-state health system with significant Louisiana presence. Operates comparable community-hospital and advanced-service models to LCMHS but at much larger scale and across broader geography.
• HCA Healthcare: Largest for-profit hospital operator in the U.S., with broad acute and ambulatory capabilities across many states. Useful as a benchmark for capital allocation, scale economics, and reimbursement strategies relevant to a community system considering expansion.
• Tenet Healthcare: Diversified hospital and ambulatory operator with community-relevant service lines. Comparable in offering a multi-specialty acute and outpatient portfolio similar to LCMHS but at national scale.

Direct peers

• Our Lady of the Lake Regional Medical Center: Louisiana-based Catholic nonprofit regional referral center in Baton Rouge with a similar community-anchored, multi-specialty profile to LCMHS. Comparable in scale, mission orientation, and reliance on regional dominance to drive volumes.
• Willis-Knighton Health System: Independently owned community health system in Shreveport, Louisiana, with multiple hospitals and clinics serving a regional population. Closely comparable to LCMHS as a private, non-chain community system competing on regional depth rather than national scale.
• Lafayette General Health (Ochsner Lafayette General): Regional health system serving Acadiana with multi-specialty acute care and ambulatory services. Now part of Ochsner but historically operated as an independent community system analogous to LCMHS, providing a useful regional benchmark.
• LifePoint Health: Operator of community-based hospitals and physician practices, often in non-urban and regional markets. Highly comparable business model to LCMHS as a community-hospital operator relying on regional referral capture rather than academic-medical-center scale.
• Ardent Health Partners: Regional health system operator with hospitals, ambulatory services, and joint venture academic partnerships. Comparable mid-size, community-focused hospital operator model with similar exposure to regional reimbursement dynamics.

Regional players

• Baton Rouge General Medical Center: Community-owned, non-profit regional hospital in Baton Rouge with similar private, community-anchored structure to LCMHS. Comparable in mission and ownership model though serving a different but adjacent Louisiana geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/memorialswla
• Facebookfacebook.com/lakecharlesmemorial
• LinkedInlinkedin.com/company/lakecharlesmemorial

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lake Charles Memorial Health System