Palms Medical
Palms Medical Group is a not-for-profit Federally Qualified Health Center operating 14 clinics across North Florida, delivering integrated primary care, dental, pharmacy, behavioral health, and prenatal services to underserved, uninsured, and Medicaid/Medicare/privately insured patients under a sliding fee scale.
- Company typePrivate
- Founded1971
- HeadquartersHigh Springs, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Palms Medical does
Palms Medical Group is a not-for-profit Federally Qualified Health Center (FQHC) founded in 1971 and operating 14 clinic locations across North Florida, delivering integrated primary and preventive care to underserved, uninsured, Medicaid, Medicare, and commercially insured populations. The organization operates under a Patient-Centered Medical Home (PCMH) model and holds FQHC designation under 42 U.S.C. 254b, FTCA Deemed Facility status, AAAHC accreditation, and National Health Service Corps site designation — credentials that unlock federal grant funding, cost-based reimbursement, and 340b drug pricing.
Core services span Family Practice, Pediatrics, Dentistry (Palms Dentistry at Lake City, Trenton, Williston), on-site Pharmacy with 340b drug program access, Behavioral Healthcare, Prenatal Care (delivered in partnership with UF Health Shands Hospital midwives), Chiropractic, X-Rays, and Lab Services. Most clinics co-locate these services under one roof, with extended hours and bilingual staff (Spanish, Haitian-Creole) supporting access in rural North Florida communities.
Revenue is generated through four streams: insurance reimbursements (Medicare, Medicaid, private), a Sliding Fee Scale Program (tiers A-E: $20-$50 nominal charges based on federal poverty guidelines), prescription dispensing margins from the 340b pharmacy program, and HHS Health Center Program grants. Technology infrastructure relies on standard healthcare SaaS — NextGen Patient Portal for records and refills, Luma Health for online appointment scheduling, and Paylocity for HR/recruiting — with no disclosed proprietary AI/ML capabilities. Palms is governed by an independent Board of Directors, led by CEO Anita Rembert and a C-suite including CFO Tiffany Bodiford and CMO Bruce Thomas, with no parent company or PE ownership.
Palms Medical firmographics
Firmographics- Name
- Palms Medical
- Legal name
- Palms Medical Group
- Website
- https://palmsmg.org
- Company type
- Private
- Founded year
- 1971
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Palms Medical Group is a not-for-profit Federally Qualified Health Center operating 14 clinics across North Florida, delivering integrated primary care, dental, pharmacy, behavioral health, and prenatal services to underserved, uninsured, and Medicaid/Medicare/privately insured patients under a sliding fee scale.
- Ownership category
- akta.pro rank
Palms Medical industry classification
Industry- Product category
- Community Health Center / Primary Care
- NAICS
- Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Offices of All Other Health Practitioners (62139)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
- akta.pro secondary industries
- Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where Palms Medical is headquartered
LocationHeadquarters
- HQ city
- High Springs
- HQ country
- United States
- HQ region
- North America
Offices12 records
Markets served
Palms Medical business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Insurance reimbursements (Medicaid, Medicare, private insurance): Palms Medical Group accepts most public and private insurance plans, including Medicare and Medicaid, generating revenue through reimbursement for covered healthcare services rendered at its clinic locations.
- Sliding Fee Scale / Self-Pay: Uninsured and self-pay patients are charged on a sliding fee scale based on federal poverty guidelines, family size, and type of visit. The scale ranges from nominal charges to full prevailing fees.
- Pharmacy Services (340b Drug Program): Palms Pharmacy offers prescription and over-the-counter medications at competitive prices, with additional discounts through the 340b drug program, which is exclusive to Palms patients. Revenue generated from prescription dispensing.
- Government Grants (FQHC Health Center Program): As a Federally Qualified Healthcare Center (FQHC) designated in 1988 under 42 U.S.C. 254b, Palms Medical Group receives HHS funding and grants for community health services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Sliding Fee Scale Tier A |
| Subscription | Pay-as-you-go | Sliding Fee Scale Tier B |
| Subscription | Pay-as-you-go | Sliding Fee Scale Tier C |
| Subscription | Pay-as-you-go | Sliding Fee Scale Tier D |
| Subscription | Pay-as-you-go | Full Fee (Tier E) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Palms Medical product offering
Product offeringCore offering
Palms Medical Group is a not-for-profit Federally Qualified Health Center (FQHC) that delivers integrated primary and preventive healthcare directly to patients across 14 North Florida locations. Its core services are Family Practice, Pediatrics, Dentistry (Palms Dentistry), Pharmacy with 340b pricing, Behavioral Health, Prenatal Care, Chiropractic, X-Ray, Lab Services, and Telemedicine, supported by a Sliding Fee Scale Program and the NextGen Patient Portal for access and refills.
Product overview
Palms Medical Group operates as a not-for-profit Federally Qualified Health Center (FQHC) providing integrated healthcare services across multiple North Florida locations. The organization offers a unified suite of primary and preventive care services organized around a Patient-Centered Medical Home (PCMH) model. Core services include Family Practice and Pediatrics for primary care, supported by on-site Dental (Palms Dentistry), Pharmacy with 340b drug program, X-Rays, and Lab Services. Specialty services encompass Behavioral Healthcare, Prenatal Care with midwife partnerships, and Chiropractic/alternative medicine. Patient-facing digital services include the NextGen Patient Portal for medical records access and the Luma Health platform for online appointment scheduling. Financial assistance is provided through a Sliding Fee Scale Program based on federal poverty guidelines. The organization accepts Medicare, Medicaid, and most private insurances, serving both insured and uninsured patients.
Differentiator
Problem solved
Functional benefit
Brands
- Palms Dentistry: Dental care services provided by Palms Medical Group at Lake City, Trenton, and Williston locations.
Products and services
- Family Practice
Quantifiable outcome
- No denial of medical care due to lack of insurance or income
Companies that use Palms Medical
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles2 records
Palms Medical technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Palms Medical partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- UF Health Shands HospitalcorePalms Medical Group partners with UF Health Shands Hospital for prenatal care services. Midwives affiliated with Palms Medical Group deliver babies at UF Health Shands Hospital, providing individualized maternity care to patients in the community.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Palms Medical competitors and assessment
Company assessmentDirect peers
- Tampa Family Health Centers: Federally qualified health center network with 14+ sites in the Tampa Bay region delivering primary care, pediatrics, dental, behavioral health, and pharmacy services to underserved populations.
- MCR Health (Manatee County Rural Health Services): Large Florida-based FQHC operating numerous sites across central and southwest Florida with integrated medical, dental, behavioral and pharmacy services under a 340b-supported model.
- Jessie Trice Community Health System: Miami-based FQHC with multi-site primary care, dental, behavioral health and pharmacy services targeting underserved populations — comparable scale and FQHC structure.
- True Health (Central Florida Family Health Centers): Central Florida FQHC operating multiple locations with primary care, pediatrics, dental, behavioral health and pharmacy services — directly comparable FQHC offering and target population.
- Suncoast Community Health Centers: FQHC serving Hillsborough and surrounding Florida counties with medical, dental, behavioral health and pharmacy services — comparable as a similarly scaled Florida FQHC network.
- Central Florida Health Care (CFHC): FQHC operating multiple clinic locations throughout central Florida offering family medicine, pediatrics, dental, pharmacy and behavioral health — directly comparable multi-service FQHC model.
- Banyan Community Health Center: Florida FQHC providing integrated primary care, behavioral health, dental and pharmacy services across multiple South Florida locations — comparable integrated-care FQHC model.
- Florida Community Health Centers (FCHC): Multi-site FQHC operating across Florida's east and west coasts with medical, dental, and behavioral health services for underserved populations — directly comparable as a regional Florida FQHC network.
- Community Health Centers of Pinellas: Florida FQHC operating multiple clinic locations with medical, dental, behavioral, and pharmacy services for low-income and uninsured patients — same FQHC regulatory and operational model.
Broad incumbents
- Lee Health (Lee Memorial Health System): Large Southwest Florida non-profit health system providing primary care and specialty services in the same broad regional market; competes with FQHCs for primary care patients and providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Palms Medical social profiles
Digital presencePalms Medical compliance and trust
Trust signalCompliance4 records
Palms Medical financial estimates
Financial estimateRevenue estimate
Valuation estimate
Palms Medical leadership team
Management profileNumber of profiles
Profiles20 records
Palms Medical funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Palms Medical M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Palms Medical
What does Palms Medical do?
Palms Medical Group is a not-for-profit Federally Qualified Health Center (FQHC) that delivers integrated primary and preventive healthcare directly to patients across 14 North Florida locations. Its core services are Family Practice, Pediatrics, Dentistry (Palms Dentistry), Pharmacy with 340b pricing, Behavioral Health, Prenatal Care, Chiropractic, X-Ray, Lab Services, and Telemedicine, supported by a Sliding Fee Scale Program and the NextGen Patient Portal for access and refills.
Is Palms Medical a public or private company?
Palms Medical is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Palms Medical founded?
Palms Medical was founded in 1971. It employs 101 to 250 people.
Where is Palms Medical based?
Palms Medical is headquartered in High Springs, United States, in the North America region.
How does Palms Medical make money?
Four revenue lines are on record. Insurance reimbursements (Medicaid, Medicare, private insurance) is the primary driver. The others are sliding Fee Scale / Self-Pay, pharmacy Services (340b Drug Program) and government Grants (FQHC Health Center Program).
Who are Palms Medical's main competitors?
Direct peers on record are Tampa Family Health Centers, MCR Health (Manatee County Rural Health Services), Jessie Trice Community Health System, True Health (Central Florida Family Health Centers), Suncoast Community Health Centers, Central Florida Health Care (CFHC), Banyan Community Health Center, Florida Community Health Centers (FCHC) and Community Health Centers of Pinellas. Lee Health (Lee Memorial Health System) is listed as a broad incumbent.
Does Palms Medical have an API?
No public API is recorded for Palms Medical.
What industry is Palms Medical in?
Palms Medical's product category is Community Health Center / Primary Care. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes), with a secondary code of HLABAAAF, Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit). Its NAICS code is 6211 and its SIC code is 8011.