MoonJet Flight Support
MoonJet Flight Support is a private aviation services provider offering 24/7 trip support, fuel, charter, and concierge services to corporate jet, charter, commercial airline, cargo, and air ambulance operators across 130+ countries from 11 global offices.
- Company typePrivate
- Founded2014
- HeadquartersHouston, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What MoonJet Flight Support does
MoonJet Flight Support, legally MoonJet FZE, is a private flight support services company headquartered in Dubai and operating across 11 office locations in the Middle East, South Asia, Europe, the Americas, and Asia-Pacific. Founded in 2014, the company provides integrated aviation services for corporate jet operators, charter operators, commercial airlines, cargo operators, and air ambulance providers through three core pillars: Trip Support (flight planning, overflight and landing permits, ground handling, airport transfers, and catering), Fuel Services (global jet fuel supply and a VAT exemption program across 13 European countries), and Charter (business jet and air ambulance brokering), complemented by concierge offerings including hotel booking, VIP transportation, fine dining, visa assistance, and security services.
The company runs a 24/7 operations center staffed by certified dispatchers using computerized flight planning software with live wind data, NOTAM updates, electronic airways, and weather integration. Its competitive position rests on established relationships with Civil Aviation Authorities worldwide enabling rapid permit turnaround, a global network of ground handling agents and fuel suppliers spanning 130+ countries, and industry memberships in SITA, EBAA, and NBAA. Revenue is generated through professional services fees and transaction-based markups on fuel and charter, with quote-based pricing and credit facilities available to qualified clients. The company is privately held with no disclosed institutional investors, operating from a Sharjah Free Zone entity with regional offices supporting a horizontal segmentation approach across multiple operator types.
MoonJet Flight Support firmographics
Firmographics- Name
- MoonJet Flight Support
- Legal name
- MoonJet FZE
- Website
- https://moonjet.aero
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- MoonJet Flight Support is a private aviation services provider offering 24/7 trip support, fuel, charter, and concierge services to corporate jet, charter, commercial airline, cargo, and air ambulance operators across 130+ countries from 11 global offices.
- Ownership category
- akta.pro rank
MoonJet Flight Support industry classification
Industry- Product category
- Aviation Services
- NAICS
- Support Activities for Air Transportation (4881), Nonscheduled Chartered Passenger Air Transportation (481211)
- SIC
- Transportation Services (4700), Air Transportation, Nonscheduled (4522)
- akta.pro primary industry
- Private Aviation Ground Support & Trip Services (Dispatch, Permits, Handling) (THABAFAK)
- akta.pro secondary industries
- Business Jet Charter (On-Demand) (THABAFAA), Charter Flight Brokers & Air Charter Ticketing Agents (THAKALAK)
Keywords
Where MoonJet Flight Support is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
MoonJet Flight Support business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Trip Support Services: Comprehensive flight support services including flight planning, overflight and landing permits, ground handling coordination, airport transfers, and catering arrangements. Billed per service or as package pricing.
- Jet Fuel Sales: Fuel sales as a core offering with global partnerships with suppliers. Provides credit fuel sales with flexible terms. Revenue generated from fuel markups and procurement services.
- Charter Services: Private jet charter services across all aircraft size categories including business jets and air ambulance services. Revenue from charter fees.
- Concierge Services: Premium travel services including hotel booking, VIP transportation, car rental, fine dining reservations, visa assistance, and security arrangements. Billed as add-on services or bundled packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Customized service packages based on mission requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
MoonJet Flight Support product offering
Product offeringCore offering
MoonJet Flight Support provides global aviation trip support services including flight planning, overflight and landing permits, ground handling, airport transfers, and catering coordination. The company also sells jet fuel with VAT exemption services across Europe, arranges business jet and air ambulance charter, and delivers concierge services such as hotel booking, VIP transportation, car rental, fine dining, visa assistance, and security for flight operators and passengers worldwide.
Product overview
MoonJet Flight Support is a leading global flight support services provider offering a comprehensive, integrated suite of aviation services for corporate, charter, commercial, and cargo flight operations. The portfolio is organized around three interconnected service pillars: Trip Support (including flight planning, overflight/landing permits, ground handling, airport transfers, and catering), Fuel Services (jet fuel supply and VAT exemption across Europe), and Charter (business jet and air ambulance services). Concierge services (air ticketing, hotel booking, VIP transportation, car rental, fine dining, visa assistance, and security) complement the offering. All services operate through a global network with regional offices in Jordan, India, UAE, USA, and UK, available 24/7/365 through an operational control center.
Differentiator
Problem solved
Functional benefit
Products and services
- Flight Planning Expert flight planning services available 24/7, 365 days a year, providing computerized flight plans with live winds, ATC flight plan filing, updated NOTAMS, weather information, electronic charts, runway analysis, approach plates, and NAVAIDS for aviation operators.
- Overflight & Landing Permits Secures overflight and landing permits for flights worldwide, including emergency and urgent clearances, runway and landing slots, PPR, diplomatic clearances, and communication with aviation authorities for flight operators.
- Ground Handling Arranges comprehensive ground handling services worldwide including aircraft cleaning, air conditioning, VIP transportation, ramp supervision, lavatory services, cargo handling, baggage handling, passenger handling, de-icing, hangar facilities, and security arrangements.
- Airport Transfers Complete range of airport transfer services including transport for crew and passengers to hotels, between terminals, and to aircraft, providing limousines, SUVs, coaches, shuttles, and buses.
- Catering In-flight catering coordination including dining and food handling, flower arrangements, equipment cleaning, catering delivery, in-flight beverages, wine and spirits, and menu arrangement management for private jet operators and passengers.
- Business Jet Charter Private jet charter services covering all aircraft size categories for international events, sports team charters, music tours, sub-charters, conference travel, government missions, celebrity travel, and VVIP charters.
- Air Ambulance Charter Emergency medical evacuation services providing private jets equipped with advanced medical equipment, qualified nurses and doctors, MEDEVAC services, cardio monitoring, scheduled air medical transports, and ambulance airport transportation.
- Jet Fuel Global fuel management services offering 24/7 fuel pricing support, credit fuel sales with flexible terms, and partnerships with world fuel suppliers for competitive pricing to aviation operators.
- VAT Exemption
Quantifiable outcome
- Shortest turnaround time for permits through established CAA relationships
- +2 more outcomes
Companies that use MoonJet Flight Support
Customer profileSegments5 records
Ideal customer profiles5 records
MoonJet Flight Support technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MoonJet Flight Support partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- European Business Aviation Association (EBAA)coreEBAA is the voice of business aviation in Europe. MoonJet's membership demonstrates alignment with industry standards, regulatory advocacy participation, and networking within the European business aviation community.
- National Business Aviation Association (NBAA)coreNBAA is the leading organization representing business aviation interests globally. MoonJet's membership indicates industry leadership, access to industry resources, and participation in shaping business aviation standards.
- Global Ground Handling NetworkcoreExtensive network of professional handling agents worldwide enabling services at remote and diverse locations. Partners selected based on cost-effectiveness, reliability and adherence to quality standards.
- Global Fuel SupplierscoreGlobal partnerships with world-leading fuel suppliers and growing ad-hoc supply network enabling competitive fuel pricing and availability at destinations worldwide.
- Air Ambulance Operators WorldwideminorSolid contacts with air ambulance operators worldwide enabling rapid aircraft acquisition for medical evacuation missions at any time.
Scale indicators4 records
Recent moves1 record
Expansion highlights5 records
MoonJet Flight Support competitors and assessment
Company assessmentDirect peers
- Universal Weather and Aviation: Universal Weather and Aviation is the leading global trip support provider for business aviation, offering flight planning, weather, fuel, permits, ground handling, and concierge through a 24/7 ops center. Direct competitor to MoonJet across virtually every service line in MoonJet's portfolio.
- Air Charter Service: Air Charter Service is a global charter broker arranging private jets, group charters, and air ambulance missions across all aircraft categories. Comparable to MoonJet's charter arm and the supporting trip support scope offered as part of its integrated offering.
- PrivateFly: PrivateFly is a global private jet booking platform and broker serving corporate and leisure travelers with real-time pricing and chartered aircraft. Comparable as a private jet charter broker that integrates scheduling, permits, and concierge into its offering.
- Universal Aviation: Universal Aviation provides worldwide ground handling coordination and FBO services for business aviation operators, similar to MoonJet's ground handling pillar. Comparable as a direct competitor specializing in aircraft handling at non-home airports.
- Avfuel Corporation: Avfuel is a global aviation fuel supplier providing jet fuel, credit programs, and fuel logistics to business aviation operators. Comparable to MoonJet's jet fuel pillar with similar credit fuel sales model and global supplier network.
Broad incumbents
- Jeppesen (a Boeing company): Jeppesen provides flight planning, navigation data, charts, and operational services for commercial and business aviation as part of Boeing. Comparable as a broader incumbent with overlapping flight planning and operational services, but with significantly larger scale and a wider portfolio.
- Signature Flight Support: Signature Flight Support is one of the largest global FBO networks, providing ground handling, fuel, and trip support at owned airports. Comparable to MoonJet's ground handling and fuel pillars but as a much larger incumbent with owned FBO infrastructure.
- Jet Aviation: Jet Aviation is a global business aviation services group operating FBOs, MRO, aircraft management, and charter. Comparable due to overlap with MoonJet's charter, ground handling, fuel, and concierge offerings, though Jet Aviation is a broader integrated incumbent backed by General Dynamics.
Emerging players
- Million Air: Million Air is a network of independently operated FBOs providing fueling, ground handling, hangar, and concierge services to business aviation. Comparable in ground handling, fuel, and concierge offerings but operating through owned FBO facilities rather than MoonJet's third-party handler model.
Regional players
- Falcon Aviation Services: Falcon Aviation Services is a UAE-based business aviation operator offering charter, FBO, MRO, and helicopter services centered in the Middle East. Comparable as a regional peer with overlap in charter, ground handling, and VIP concierge, primarily serving MENA.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
MoonJet Flight Support social profiles
Digital presenceMoonJet Flight Support financial estimates
Financial estimateRevenue estimate
Valuation estimate
MoonJet Flight Support leadership team
Management profileNumber of profiles
MoonJet Flight Support funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MoonJet Flight Support M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MoonJet Flight Support
What does MoonJet Flight Support do?
MoonJet Flight Support provides global aviation trip support services including flight planning, overflight and landing permits, ground handling, airport transfers, and catering coordination. The company also sells jet fuel with VAT exemption services across Europe, arranges business jet and air ambulance charter, and delivers concierge services such as hotel booking, VIP transportation, car rental, fine dining, visa assistance, and security for flight operators and passengers worldwide.
Is MoonJet Flight Support a public or private company?
MoonJet Flight Support is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MoonJet Flight Support founded?
MoonJet Flight Support was founded in 2014. It employs 251 to 500 people.
Where is MoonJet Flight Support based?
MoonJet Flight Support is headquartered in Houston, United States, in the North America region.
How does MoonJet Flight Support make money?
Four revenue lines are on record. Trip Support Services are the primary driver. The others are jet Fuel Sales, charter Services and concierge Services.
Who are MoonJet Flight Support's main competitors?
Direct peers on record are Universal Weather and Aviation, Air Charter Service, PrivateFly, Universal Aviation and Avfuel Corporation. Broad incumbents are Jeppesen (a Boeing company), Signature Flight Support and Jet Aviation. Million Air is listed as an emerging player. Falcon Aviation Services is listed as a regional player.
Does MoonJet Flight Support have an API?
No public API is recorded for MoonJet Flight Support.
What industry is MoonJet Flight Support in?
MoonJet Flight Support's product category is Aviation Services. Its primary akta.pro industry code is THABAFAK, Private Aviation Ground Support & Trip Services (Dispatch, Permits, Handling), with a secondary code of THABAFAA, Business Jet Charter (On-Demand). Its NAICS code is 4881 and its SIC code is 4700.