Itero Group
Itero Group is a Women-Owned Small Business digital transformation consultancy founded in 2017 that delivers Agile, ServiceNow, Salesforce, and AI readiness services to U.S. federal agencies via GSA Schedule contracts and to private sector enterprises.
- Company typePrivate
- Founded2017
- HeadquartersNew Cumberland, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Itero Group does
Itero Group is a privately held, certified Women-Owned Small Business (WOSB) digital transformation consulting firm founded in 2017 and headquartered in Mechanicsburg, Pennsylvania, with a second office in McLean, Virginia serving the National Capital Region. The firm operates as a professional services company with 11-50 employees, delivering consulting and embedded delivery services to U.S. federal agencies — including the Defense Intelligence Agency, Defense Health Agency, Department of Homeland Security, and Department of State — through a dedicated Itero Group Federal division and GSA Multiple Award Schedule contract vehicles, alongside a secondary private sector practice.
The firm's service portfolio is organized around a proprietary 'Enablers and Accelerators' framework comprising four Strategic Enablers (Strategy & Advisory, Business Process Digitization, Intelligence & Insights, HCM & Workforce Architecture) and three Accelerators (Modern Software Delivery, Workflow Automation, Insight Execution). Underlying technology is centered on enterprise platforms — ServiceNow (Consulting and Implementation Partner since October 2024), Salesforce, Scaled Agile (Bronze Partner), and Functionize for AI-powered testing — combined with Agile, SAFe, and AI readiness methodologies.
Itero Group generates revenue through engagement-based professional services pricing on federal and commercial digital transformation projects, with no public pricing or revenue disclosure. The company is led by CEO and Partner Erin McKenzie-Brahms, President Teresa Bailoni, COO Roger Harman, CRO Mark Brahms, and CFO Jim Bailoni. It has been certified as a Great Place to Work for six consecutive years (2020-2025), received HIRE Vets Medallion Gold Awards from the U.S. Department of Labor in 2023 and 2024, and operates without disclosed venture capital, private equity, or parent company ownership.
Itero Group firmographics
Firmographics- Name
- Itero Group
- Legal name
- Itero Group LLC
- Website
- https://iterogroup.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Itero Group is a Women-Owned Small Business digital transformation consultancy founded in 2017 that delivers Agile, ServiceNow, Salesforce, and AI readiness services to U.S. federal agencies via GSA Schedule contracts and to private sector enterprises.
- Ownership category
- akta.pro rank
Itero Group industry classification
Industry- Product category
- Digital Transformation Consulting
- NAICS
- Management Consulting Services (54161), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), Systems Administration & IT Operations (Windows/Linux, Monitoring, ITSM) (EDABAFAH)
Keywords
Where Itero Group is headquartered
LocationHeadquarters
- HQ city
- New Cumberland
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Itero Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Professional Services - Digital Transformation Consulting: Itero Group generates revenue through consulting engagements for digital transformation, strategy advisory, business process digitization, and technology implementation. Services are delivered through embedded consultants and teams that work alongside client organizations.
- Agile and Software Delivery Services: High-velocity delivery teams providing software development, modernization, and ongoing technical execution support. Revenue derived from professional service fees tied to project scope and team composition.
- Training and Enablement: Agile training, leadership development, and organizational change management programs that build internal client capabilities for sustained transformation.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Itero Group product offering
Product offeringCore offering
Itero Group is a digital transformation consulting firm that delivers end-to-end strategy and execution services to federal agencies and commercial enterprises. Offerings are organized into a proprietary "Enablers and Accelerators" framework: Strategic Enablers (Strategy & Advisory, Business Process Digitization, Intelligence & Insights, HCM & Workforce Architecture) and Accelerators (Modern Software Delivery, Workflow Automation, Insight Execution). A dedicated federal division, Itero Group Federal, provides these services to government clients through GSA Multiple Award Schedule contracts.
Product overview
Itero Group is a digital transformation consulting firm that operates as a women-owned small business serving both private and federal sectors. The company offers a portfolio of seven core service offerings organized into two groupings: Strategic Enablers (Strategy & Advisory, Business Process Digitization, Intelligence & Insights, HCM & Workforce Architecture) and Accelerators (Modern Software Delivery, Workflow Automation, Insight Execution). These services are delivered through an 'Enablers and Accelerators' framework and encompass AI, Agile, program/project management, process improvement, testing, and innovation consulting. The company also maintains a distinct federal division, Itero Group Federal, which provides government-specific versions of these services through GSA Multiple Award Schedule contract vehicles.
Differentiator
Problem solved
Functional benefit
Products and services
- Strategy & Advisory Strategic enablement service guiding clients through transformation complexity with governance frameworks, Agile leadership practices, and AI readiness evaluations. Part of the Strategic Enablers group of the Enablers and Accelerators framework.
- Business Process Digitization Service that modernizes how work gets done by eliminating duplication, reducing handoffs, and rebuilding process architecture for scale and automation readiness. Part of the Strategic Enablers group.
- Intelligence & Insights Service that builds operational intelligence with clear KPIs, connected platforms, and actionable insights embedded into workflows. Part of the Strategic Enablers group.
- HCM & Workforce Architecture Service that realigns how work gets done by evaluating organizational models, addressing talent gaps, and configuring HRIS and workforce planning tools. Part of the Strategic Enablers group.
- Modern Software Delivery High-velocity delivery engine embedding Agile teams with product, development, QA, and BA support to build digital transformation outcomes. Part of the Accelerators group.
- Workflow Automation Service that designs, builds, and supports low-code automation simplifying workflows, connecting systems, and reducing manual bottlenecks. Part of the Accelerators group.
- Insight Execution Service that activates data insights into operational action through embedded dashboards, alerting systems, and team training. Part of the Accelerators group.
- Itero Group Federal Federal division of Itero Group providing digital transformation and IT solutions to U.S. government agencies (Department of Defense, Department of Homeland Security, Department of State, and other civilian agencies) via GSA Multiple Award Schedule contract vehicles, spanning mission strategy, mission decision support, process optimization, strategic workforce modernization, and application modernization.
Quantifiable outcome
- 96% employee satisfaction rating as great place to work
- +2 more outcomes
Companies that use Itero Group
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Itero Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Itero Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- ServiceNowcoreItero Group joined the ServiceNow Consulting and Implementation Partner Program to help organizations drive faster and more efficient digital transformation. As a Consulting and Implementation Partner, Itero Group leverages deep industry expertise and robust implementation capabilities to assist clients in optimizing business operations through the ServiceNow platform. The partnership enables Itero Group to deliver workflow automation, process efficiency, and digital transformation solutions using ServiceNow technology.
- Technology Council of Central PennsylvaniaminorItero Group sponsors the Technology Council of Central Pennsylvania's Women In Tech (WIT) Scholarships for the second consecutive year, supporting the annual Women in Technology Awards and scholarship programs for female leaders in tech-related fields.
- SalesforcecoreTechnology partnership combining Salesforce's CRM platform power with Itero Group expertise to accelerate implementations and turn data into action across client organizations.
- K9s for WarriorsminorCharitable partnership supporting K9s for Warriors, which provides trained service dogs to military veterans with PTSD, traumatic brain injury, and military sexual trauma. Itero Group supports through employee donations, client contributions, and partner support.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Itero Group competitors and assessment
Company assessmentBroad incumbents
- Maximus: Maximus is a federal IT and digital services firm with strong presence at DHA and other health/civilian agencies, providing transformation and modernization services directly comparable to Itero Group's healthcare IT and civilian agency work.
- ICF International: ICF is a large federal and commercial consulting firm delivering digital transformation, analytics, and mission modernization services to civilian agencies — overlapping with Itero Group's federal civilian portfolio.
- Salesforce Consulting Partners (e.g., Slalom, Accenture Federal, Deloitte): The broader ecosystem of certified Salesforce and ServiceNow implementation partners — including large consulting firms — competes for the same enterprise and federal platform-led transformation work that anchors Itero Group's delivery model.
- SAIC: SAIC is a large federal IT services prime delivering digital modernization, Agile, and engineering services across defense and civilian agencies — competing for the same transformation and modernization dollars as Itero Group.
- Booz Allen Hamilton: Booz Allen Hamilton is a major federal IT and management consulting incumbent with deep past-performance across DIA, DHA, DHS, and State — competing with Itero Group on the same transformation mandates, but at significantly larger scale.
Direct peers
- ECS Group: ECS Group provides federal IT services including digital transformation, cloud, cybersecurity, and Agile delivery to defense and civilian agencies — a comparable federal IT services boutique competing for overlapping agency missions.
- Slalom: Slalom is a digital transformation and consulting firm with similar service offerings in strategy, technology implementation, and Agile delivery. It serves both private sector and public sector clients and competes directly with Itero Group for transformation engagements.
- Steampunk: Steampunk is a mid-sized federal digital transformation consultancy specializing in ServiceNow, Salesforce, and Agile delivery for government agencies. It directly competes with Itero Group Federal for similar mission-oriented transformation contracts.
- REI Systems: REI Systems is a federal digital services and consulting firm serving civilian, defense, and intelligence agencies with modernization, data, and agile services — overlapping heavily with Itero Group's federal customer profile and service mix.
- Oddball: Oddball is a small, federal-focused digital services firm specializing in Agile delivery, DevSecOps, and application modernization for agencies like VA and CMS. It competes with Itero Group for similar set-aside and digital transformation contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Itero Group social profiles
Digital presenceItero Group compliance and trust
Trust signalCompliance4 records
Itero Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Itero Group leadership team
Management profileNumber of profiles
Profiles6 records
Itero Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Itero Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Itero Group
What does Itero Group do?
Itero Group is a digital transformation consulting firm that delivers end-to-end strategy and execution services to federal agencies and commercial enterprises. Offerings are organized into a proprietary "Enablers and Accelerators" framework: Strategic Enablers (Strategy & Advisory, Business Process Digitization, Intelligence & Insights, HCM & Workforce Architecture) and Accelerators (Modern Software Delivery, Workflow Automation, Insight Execution). A dedicated federal division, Itero Group Federal, provides these services to government clients through GSA Multiple Award Schedule contracts.
Is Itero Group a public or private company?
Itero Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Itero Group founded?
Itero Group was founded in 2017. It employs 11 to 50 people.
Where is Itero Group based?
Itero Group is headquartered in New Cumberland, United States, in the North America region.
How does Itero Group make money?
Three revenue lines are on record. Professional Services - Digital Transformation Consulting is the primary driver. The others are agile and Software Delivery Services and training and Enablement.
Who are Itero Group's main competitors?
Broad incumbents on record are Maximus, ICF International, Salesforce Consulting Partners (e.g., Slalom, Accenture Federal, Deloitte), SAIC and Booz Allen Hamilton. Direct peers are ECS Group, Slalom, Steampunk, REI Systems and Oddball.
Does Itero Group have an API?
No public API is recorded for Itero Group.
What industry is Itero Group in?
Itero Group's product category is Digital Transformation Consulting. Its primary akta.pro industry code is BPAHAEAB, Enterprise Architecture & IT Operating Model, with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54161 and its SIC code is 8742.