Seacoast Laboratory Data Systems

What Seacoast Laboratory Data Systems does

Seacoast Laboratory Data Systems is a privately held US software vendor founded in 1986 and headquartered in Dover, New Hampshire. The company builds and sells a tightly integrated Laboratory Information System (LIS) and Revenue Cycle Management (RCM) platform, marketed as the Seacoast Suite, targeted at clinical laboratories and hospital outreach programs. Its two flagship products are SurroundLab Plus, a customizable, high-throughput LIS for the commercial lab market with HL7 integration to major reference labs (LabCorp, Quest, BioReference, AEL), and SurroundLab AR, which handles billing, electronic claims, denial management, and an Executive Dashboard for financial performance measurement. The platform supports both on-premise and cloud-hosted deployment and is supported by an ecosystem of companion modules including LabConnect (client portal), Client Pay and Easy Pay (patient/client payment portals), SLScan (document imaging), Easy Lab Print (remote printer delivery), SurroundLab Data Insights (KPI dashboard), and the AR Worklist, plus vertical modules for long-term care/nursing homes and pain management/toxicology labs.

The underlying technology is built around HL7-based interoperability, industry-standard data mining via Microsoft Query and Access, and API-based payment processing through Bank of America and Authorize.Net, with clearinghouse connectivity through Inovalon. Seacoast monetizes the suite primarily through subscription/recurring licensing on multi-year, quote-based contracts sold via a sales-led motion: direct phone sales, website demo requests, and contact forms. Customer segments are concentrated in commercial laboratories, hospital outreach programs, nursing homes and long-term care facilities, and pain management/toxicology labs, with named users including The Pathology Laboratory and SCL. The company operates with a small staff of 11-50 employees and emphasizes direct, programmer-led support rather than tiered call-center service, with internal staff averaging roughly 20 years of healthcare/laboratory/revenue cycle experience.

Name

Seacoast Laboratory Data Systems

Legal name

Seacoast Laboratory Data Systems

Website

https://sldsi.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Seacoast Laboratory Data Systems, founded in 1986 and based in Dover, NH, provides an integrated Laboratory Information System (SurroundLab Plus) and Revenue Cycle Management platform (SurroundLab AR) for commercial, hospital outreach, nursing home, and pain management clinical laboratories in the United States.

Ownership category

akta.pro rank

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. LIS Software Licensing and Subscription: Seacoast generates revenue through licensing and subscription of its Laboratory Information System software (SurroundLab Plus and SurroundLab). The software is offered both as on-premise installation and cloud-based hosted alternatives, providing flexibility in revenue recognition. The platform is specifically designed for clinical labs with customizable features.
2. RCM Software Licensing and Subscription: Revenue Cycle Management software (SurroundLab AR) is licensed and subscribed to clinical laboratory clients. Includes companion products such as Easy Pay, Client Pay, AR Worklist, and Data Insights dashboards. The RCM system integrates with the LIS for seamless billing operations.
3. Client Portal and Integration Services: LabConnect Client Portal and related web-based modules provide additional revenue through integration services and portal access fees. These include ordering modules, standing order management, and API integrations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Seacoast Laboratory Data Systems develops and sells the Seacoast Suite of Laboratory Information System (LIS) and Revenue Cycle Management (RCM) software specifically designed for clinical laboratories. Flagship products SurroundLab Plus (LIS) and SurroundLab AR (RCM) are tightly integrated with companion modules covering client portals, online payments, document imaging, remote printing, KPI dashboards, and specialized modules for nursing home and pain management/toxicology labs. The suite is offered via on-premise or cloud-hosted deployment to commercial labs, hospital outreach programs, and specialty testing facilities.

Product overview

Seacoast Laboratory Data Systems provides a unified platform of Laboratory Information System (LIS) and Revenue Cycle Management (RCM) software specifically designed for clinical laboratories. The core Seacoast Suite centers on two flagship products — SurroundLab Plus (LIS) and SurroundLab AR (RCM) — which are tightly integrated with a family of companion modules and add-on products. SurroundLab Plus serves as the customizable, high-throughput LIS for commercial and outreach laboratories, with specialized modules for Long Term Care (nursing homes) and Pain Management & Toxicology. SurroundLab AR handles end-to-end revenue cycle management including billing, electronic claims, and an Executive Dashboard. Supporting the core products are LabConnect (web-based client portal for ordering and results), Client Pay and Easy Pay (online payment portals integrated via Bank of America and Authorize.Net APIs), Data Mining and Reporting Tools (data access via Microsoft Query/Access and export to external BI), SLScan (document imaging), Easy Lab Print (remote printer delivery), SurroundLab Data Insights (KPI dashboard), and AR Worklist (internal billing worklist management). The architecture supports both on-premise and cloud-hosted deployment, with HL7 integration to reference labs (LabCorp, Quest, BioReference, AEL) and EMRs (Ellkay, PointClickCare).

Differentiator

Problem solved

Functional benefit

Brands

• SurroundLab Plus: Laboratory Information System (LIS) designed for the high-volume commercial laboratory market. Fully customizable, feature-rich system with automated workflows, HL7 integration, and customizable reporting.
• SurroundLab AR
• LabConnect
• Easy Pay
• Client Pay
• SLScan
• Easy Lab Print
• SurroundLab Data Insights
• AR Worklist

Products and services

• SurroundLab Plus Fully customizable, feature-rich Laboratory Information System (LIS) designed for high-volume commercial laboratories. Supports high-throughput order entry with master patient ID, rules-based automated duplicate order processing, ABN checking and printing, patient balance alerts, rapid HL7 inbound order receipt, 2-D barcode scanning, barcoded specimen labels, HL7 integration to major reference labs, and customized patient report formats with color reports, graphics, embedded images, and custom algorithms.
• SurroundLab AR Revenue Cycle Management (RCM) software for clinical laboratories addressing receivables management and financial performance measurement. Features customizable order entry screens, front-end edit management, missing information capture, unlimited fee schedules, multi-tiered pricing logic, implosion tables, consolidated patient statements, electronic claim submission and remittance, multi-company/tax-ID billing, robust end-user security, and an Executive Dashboard for business metrics.
• LabConnect Secure, easy-to-use web-based Client Portal providing access to patient reports, epidemiology reports, critical results reports, results trending charts, standing order reports, scanned images of requisitions, a test dictionary, and an optional ordering module with insurance selection and bi-lingual ABN form printing.
• SurroundLab Outreach laboratory solution for hospital-based labs that need to compete with established reference labs. Provides a complete suite of commercial-style features including high-throughput order entry, customizable results reporting, client connectivity, and comprehensive management reporting tools.
• Client Pay Web-based client portal for SurroundLab AR allowing clients to view order activity, view open invoices, submit payments, and process missing information requests online. Payments are posted immediately to SurroundLab AR with API payment integration to Bank of America and Authorize.Net.
• Easy Pay Online patient payment portal integrated with SurroundLab AR enabling patients to apply credit card payments, view statements, update account information, and sign up for email notifications. Supports both desktop and mobile devices with API payment integration to Bank of America and Authorize.Net.
• SLScan Document scanning and retrieval system (SLScan and SLVU) integrated with SurroundLab AR and SurroundLab Plus, enabling streamlined document storage, billing order entry completion, and scanned image viewing and reporting.
• Easy Lab Print Secure report delivery system using an intermediate web server to communicate with end users' PCs and deliver reports directly to their default printer, eliminating postage and fax delivery issues. Can also send Missing Information Letters to client printers.
• SurroundLab Data Insights Companion web report dashboard for SurroundLab AR providing key business metrics and industry-standard Key Performance Indicators. Features data export and online graphing tools for comprehensive business performance analysis.
• Data Mining and Reporting Tools Suite of reporting and analytics tools providing full access to lab and AR data via standard query tools such as Microsoft Query and Access, data export to external BI applications, a robust set of standard managerial and quality reports, and custom report creation capabilities.
• AR Worklist Internal worklist feature within SurroundLab AR enabling billing departments to create custom AR worklists for follow-up using flexible selection criteria (financial class, payer, service date range, order code, rejection codes). Worklists are stored within the application with shared access and user initials for productivity monitoring.
• Long Term Care Module Specialized module within SurroundLab Plus for the nursing home and long-term care market. Includes Standing Orders management, Epidemiology Reporting, Cumulative Reporting, and LabConnect integration for placing and editing orders and viewing reports by ward/floor.
• Pain Management & Toxicology Module Specialized module within SurroundLab Plus for pain management and toxicology testing. Supports medication grouping by drug class, robust reflex rules for confirmation testing, instrument interfacing, customized report formats, and integration with SurroundLab AR for patient balance alerts and pricing inquiry.

Quantifiable outcome

• Workflow efficiency improvement with Easy Pay reducing manual payment processing from over 2 hours to 5-10 minutes
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core.

• LabCorpcoreTechnology or IntegrationIntegration partnership for HL7 connectivity. SurroundLab Plus includes HL7 integration to LabCorp reference lab for seamless order and result transmission. Labs can interface with LabCorp for reference lab testing services.
• Quest DiagnosticscoreTechnology or IntegrationIntegration partnership for HL7 connectivity. SurroundLab Plus includes HL7 integration to Quest Diagnostics for seamless order and result transmission between clinical labs and Quest reference lab services.
• BioReferencecoreTechnology or IntegrationHL7 integration partnership with BioReference laboratories. SurroundLab Plus includes integration capabilities to BioReference for order and result data exchange.
• AEL (American Esoteric Laboratories)coreTechnology or IntegrationHL7 integration partnership with AEL reference laboratories. SurroundLab Plus provides integration to AEL for clinical laboratories.
• EllkaycoreTechnology or IntegrationTechnology integration partnership for HL7 inbound orders. Ellkay provides connectivity solutions enabling rapid receipt of HL7 inbound orders into SurroundLab Plus from various healthcare systems.
• PointClickCarecoreTechnology or IntegrationIntegration partnership for PointClickCare connectivity. Rapid receipt of HL7 inbound orders from PointClickCare long-term care and senior living EHR systems into SurroundLab Plus.
• InovaloncoreTechnology or IntegrationClearinghouse integration partnership. SurroundLab AR integrates with Inovalon for electronic claim submission and remittance, eligibility check, insurance discovery, and claim status functionality.
• Bank of AmericacoreTechnology or IntegrationPayment API integration partnership. SurroundLab AR's Client Pay and Easy Pay portals utilize Bank of America API for secure payment processing and transaction handling.
• Authorize.NetcoreTechnology or IntegrationPayment API integration partnership. SurroundLab AR's Client Pay and Easy Pay portals integrate with Authorize.Net for secure credit card payment processing and transaction APIs.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• CompuGroup Medical (CGM): CompuGroup Medical provides laboratory information and practice management software across Europe and select US markets. It is a regional peer to Seacoast in that it offers comparable LIS/medical software to clinical labs, but its primary footprint is outside Seacoast's US-focused market.

Broad incumbents

• Oracle Health (Cerner PathNet / Helix): Oracle Health offers the PathNet and Helix LIS offerings as part of its enterprise clinical suite to hospitals and health systems. It is a broad incumbent peer to Seacoast because it competes for large hospital lab contracts while bundling LIS with its broader EHR and revenue cycle platform.
• LabWare: LabWare provides LIMS/LIS software to clinical, environmental, and research laboratories worldwide. It is a broad incumbent peer to Seacoast because it competes in the clinical LIS market, though it serves a broader set of lab types including research and environmental labs.
• Epic Systems (Beaker LIS): Epic's Beaker LIS is a clinical and anatomic pathology module sold as part of its enterprise EHR suite to large hospital systems. It is a broad incumbent peer to Seacoast because it competes for the same hospital lab LIS deals, though Epic bundles LIS with a much broader EHR platform.
• Meditech (LIS): Meditech provides an integrated LIS as part of its EHR platform for hospitals and integrated delivery networks. It is a broad incumbent peer to Seacoast because it competes for hospital lab LIS selections, generally bundled with broader EHR contracts.

Direct peers

• Psyche Systems: Psyche Systems delivers LIS and anatomic pathology software to hospital and independent clinical laboratories. It is directly comparable to Seacoast because both are independent LIS vendors focused on smaller hospital and commercial labs rather than mega-EHR customers.
• Orchard Software: Orchard Software provides LIS and toxicology screening solutions for hospitals, reference labs, and pain management clinics. It is directly comparable to Seacoast because both serve clinical and toxicology laboratories with similar order-entry, reflex-rule, and HL7 integration capabilities.
• Sunquest Information Systems: Sunquest is a long-standing clinical and anatomic pathology LIS vendor serving hospitals, reference labs, and molecular diagnostics. It is directly comparable to Seacoast because both target the same clinical laboratory customers with order entry, results reporting, and reference-lab HL7 integrations.
• LigoLab Informatics: LigoLab offers an end-to-end LIS/RCM platform targeting clinical, anatomic pathology, and molecular laboratories. It is directly comparable to Seacoast because both deliver tightly integrated LIS plus revenue cycle management modules to independent and specialty labs.
• Clinisys (formerly SCC SoftLab): Clinisys provides SoftLab and other clinical LIS products used by hospital and reference laboratories worldwide. It is directly comparable to Seacoast because both target the same clinical lab buyers with high-throughput order entry, HL7 connectivity, and outreach workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seacoast Laboratory Data Systems