What RCH Group does

RCH Group is an Italian family-owned System House founded in 1969 in the Veneto region, designing and manufacturing telematic electronic cash registers, touch-screen POS systems, fiscal printers, and self-service kiosks for the Italian and DACH retail and HoReCa markets. Its technology foundation is Android-based cash registers with cloud connectivity, integrated fiscal printers compliant with Italian telematic regulations (since the 2017 Asso 3 2.0 first-to-market certification) and German TSE standards, complemented by IoT integrations (JARVIS smart building, OCTO sanitization) and remote management tooling (RCH Smart Control, AnyDesk pre-installed on 95% of systems). The hardware layer is supported by a vertical-specific software ecosystem: ATS 3.0 cash management software, sector apps for restaurants/retail/beauty/tobacconists, digital menu tools (RCH Smart Order, RCH Garçon), electronic invoicing (RCH InvoiceBox), and the XMarket marketplace for third-party integrations.

The business model is multi-stream: hardware sales of registers and peripherals, software licenses and recurring cloud subscriptions, transaction-based revenue from RCH Pay SoftPOS and the Worldline-partnered RCH Pay>>, professional services (installation, training, help desk), and marketplace commissions through XMarket. RCH reaches SMB customers primarily through 800+ authorized dealers operating under both the RCH and MCT brands, while enterprise customers (Douglas Italia, Capri Srl/Alcott/Gutteridge, Prink Italia) are served through direct field sales for multi-site deployments. Manufacturing is vertically integrated through the Long An production facility in Vietnam, with R&D (30+ staff, ~10% of revenue) headquartered in Silea. The group operates through RCH S.p.A. (main operating entity), RCH Germany (DACH subsidiary), RCH Vietnam (manufacturing), and Remark S.r.l. (60/40 JV with Igesa for retail/DO software), under the RCH GROUP S.p.A. holding company led by second-generation CEO Stefano De Pra.

Name

RCH Group

Legal name

RCH S.p.A.

Website

https://rch.it

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

51–100 employees

Short description

RCH Group is an Italian family-owned System House, founded 1969, that designs Android-based telematic cash registers, POS systems, and fiscal printers for Italian and DACH SMB and enterprise retail, HoReCa, beauty, and tobacconist customers via 800+ dealers.

Ownership category

akta.pro rank

Headquarters

HQ city

Silea

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Hardware Sales: Sale of electronic cash registers, fiscal printers, POS systems, touch screen terminals, and accessories including barcode readers, displays, keyboards, and cash drawers.
2. Software Licenses and Subscriptions: Cash management software (ATS 3.0), sector-specific solutions for restaurants, retail, beauty, and tobacconists, plus cloud-based services.
3. Digital Payment Services: RCH Pay SoftPOS and RCH Pay>> in partnership with Worldline for integrated payment processing. Transaction-based revenue from payment processing.
4. Professional Services: Installation, training, help desk support (including second-level assistance with on-site interventions), and maintenance services.
5. XMarket Marketplace: Digital services marketplace offering third-party and proprietary apps including digital receipts, presence management, WhatsApp Business integration, and remote desktop.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

RCH Group designs, manufactures, and distributes electronic telematic cash registers, touch screen POS systems, fiscal printers, self-service kiosks, and complementary software (ATS 3.0 cash management, digital payments, electronic invoicing, digital menus). The company delivers integrated point-of-sale solutions to retail, food service, beauty, hospitality, and tobacconist businesses in Italy and select European markets through a 800+ authorized dealer network and direct enterprise sales.

Product overview

RCH Group is a System House offering a comprehensive platform of hardware, software, and digital services for point of sale management. The product portfolio centers on telematic electronic cash registers (WALLE MEC RT, APE J/J RT, WALLE 8T, Onda RT, APE 3, CORTINA 59) and touch screen POS systems (AT15 Slim, DVA series). Supporting hardware includes fiscal printers (PRINT! 3.0 RT/Full Payments, PRP-60/110 Wi-Fi) and self-service kiosks (K-MAT 21 A/Win, RCH DMAT By Glory). The software ecosystem comprises ATS 3.0 management software with vertical solutions for restaurant, retail, beauty, and tobacconist sectors; digital payment solutions (RCH Pay SoftPOS, RCH Pay>> with Worldline); RCH InvoiceBox for electronic invoicing; and digital menu solutions (RCH Smart Order, RCH Garçon). Cloud platforms include RCH XMarket marketplace and RCH XDealer dealer management portal. The company operates two brands: RCH and MCT.

Differentiator

Problem solved

Functional benefit

Products and services

• WALLE MEC RT Series Telematic electronic cash registers for point of sale operations with Italian fiscal compliance; sold to retailers, restaurants, and itinerant merchants via dealer network.
• WALLE 8T All-in-one telematic cash register with 8-inch TFT touchscreen, integrated thermal printer, Android OS, and Cloud connectivity for remote multi-point management.
• APE J Series Telematic electronic cash register models in the RCH lineup for retail and food service businesses.
• Onda RT Entry-level telematic cash register with color display for small retail and food service operators.
• APE 3 Series Touch screen telematic cash register with dual monitors, integrated payments, and high performance for Point of Sale 3.0 operations.
• CORTINA 59 Limited edition hand-crafted telematic cash register inspired by 1959 design, combining retro aesthetics with 21st century Android electronics; available in five colors.
• AT15 Slim Series Touch screen POS systems in slim form factor for retail and food service; multiple display and configuration variants available.
• DVA Series POS Systems POS touch screen systems for retail and food service point of sale operations.
• PRINT! 3.0 RT Series Fiscal printers with thermal printing, automatic cutter, and telematic (RT) capability; variants include integrated payment processing.
• PRP Series Fiscal Printers Portable and Wi-Fi fiscal printers for mobile and wireless point of sale printing.
• K-MAT 21 Self-Service Kiosks Self-service kiosks (Android and Windows based) with options for integrated fiscal printer or infopoint configuration for automated checkout.
• RCH DMAT Cash Management Systems Automated cash handling systems by Glory for retail environments, integrated with RCH POS solutions.
• T6 PAY Mobile Terminal Mobile handheld terminal for portable payment processing and order capture in retail and hospitality environments.
• ATS 3.0 Cash Management Software Cash management software with sector-specific variants for restaurant, retail, beauty, and tobacconist industries, paired with RCH POS hardware.
• RCH Pay SoftPOS Tap-to-phone softPOS solution transforming Android smartphones/tablets into contactless payment terminals without additional hardware costs; charges only per-transaction commissions.
• RCH Pay in partnership with Worldline Integrated digital payment solution with Worldline POS terminals for comprehensive payment processing at point of sale, aligned with 2026 Italian telematic fiscal mandate.
• RCH InvoiceBox Cloud-based electronic invoicing service for B2B and PA invoices with security and reliability.
• RCH Smart Order 3.0 Digital menu and order management web application for the restaurant sector, integrated with RCH POS hardware.
• RCH Garçon Digital menu solution for restaurant table service, paired with RCH POS systems.
• RCH XMarket Digital marketplace offering apps, services, and third-party integrations for RCH point of sale systems (digital receipts, presence management, remote desktop, payment apps).
• RCH Smart Control Cloud service enabling technicians to remotely program and update RCH telematic cash registers for dealers and end customers.

Quantifiable outcome

• Energy savings of 5-35% for typical 100 sqm stores using JARVIS smart building integration connected to RCH systems
• +2 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• WorldlineflagshipTechnology or Integration · 1 January 2025Strategic long-term partnership creating RCH Pay>> line. Worldline provides payment terminal technology integrated into RCH cash register solutions. Addresses mandatory 2026 regulation requiring payment terminals to connect to telematic fiscal registers. REP s.r.l. (RCH Electronic Payments) manages the relationship.
• SumUpcoreTechnology or Integration · 1 March 2022Mobile POS agreement enabling RCH and MCT smart cash registers to accept cashless payments via SumUp Air card readers through a free Android app. Eliminates need for traditional POS hardware with no monthly fees, only competitive per-transaction commissions.
• AnyDeskcoreTechnology or Integration · 1 February 2022Remote desktop partnership enabling RCH to provide rapid technical support to dealers and end customers. AnyDesk pre-installed on all new RCH systems; up to 95% of RCH systems equipped. Uses DeskRT codec for bandwidth-efficient remote access via IoT integration.
• Igesa S.r.l.flagshipStrategic or Co-development PartnerJoint venture Remark S.r.l. (60% RCH, 40% Igesa) combining RCH's 50+ years of POS expertise with Igesa's 30 years of management software for SMEs, e-commerce, retail, and organized distribution. Platform tested on 700+ cash registers.
• JARVIS (Smart Building Platform)coreTechnology or IntegrationIoT smart building partnership enabling RCH cash registers to control store environments: sanitization, lighting, thermostats, air conditioning, power outlets, and refrigerator temperature monitoring. Achieves 5-35% energy savings and 20% CO2 reduction.
• Too Good To GominorGTM or Marketing PartnerFood waste reduction partnership enabling RCH/MCT merchants to sell unsold perishable items as 'Magic Boxes' through the Too Good To Go app, reducing food waste and environmental impact.
• VisacoreTechnology or IntegrationTechnology collaboration for RCH Pay SoftPOS development. Uses Visa's Tap-to-phone technology standards and security network. Part of Visa's strategy to expand digital payments to SMEs through certified partner software.

Scale indicators10 records

Recent moves12 records

Expansion highlights7 records

Direct peers

• AURES Technologies: French-headquartered manufacturer of POS hardware and related systems, with a strong European footprint including subsidiaries like Custom (Italian POS hardware). Directly comparable to RCH as a hardware-led POS vendor with vertical software/services for retail and hospitality.

Broad incumbents

• NCR Corporation: Global POS hardware and software giant serving retail and hospitality with Aloha, NCR Voyix, and related platforms. Much larger scale than RCH but competes for the same enterprise retail and restaurant customers in Europe.
• Toshiba Global Commerce Solutions: Major global POS solutions provider with hardware, software, and services for retail. Comparable as an integrated POS systems vendor serving enterprise retail chains similar to RCH's Douglas Italia and Capri Srl customers.
• Worldline: European payments and POS terminal giant. RCH's flagship partnership with Worldline (RCH Pay>>) makes it both customer/partner and adjacent competitor in integrated retail payments.
• Verifone: Global payment terminal manufacturer. Comparable as a payments-acceptance hardware provider, though with much broader international reach than RCH's fiscal-register-integrated offering.
• Diebold Nixdorf: Global provider of POS and banking self-service hardware. Comparable as a large-scale POS hardware vendor with retail and banking customer bases, though much broader portfolio than RCH.

Emerging players

• SumUp: European mobile POS / SoftPOS leader providing card readers and tap-to-phone solutions. Both competitor and partner (RCH-SumUp integration announced 2022). Highly comparable on payments acceptance for SMB merchants.
• Lightspeed Commerce: Cloud-based POS and commerce platform for retail and restaurants. Comparable as software-centric POS with vertical specialization, increasingly competing with hardware-led vendors like RCH in European SMB and mid-market segments.
• Toast: Cloud-based POS platform purpose-built for the restaurant industry. Comparable vertical specialization (one of RCH's primary verticals is F&B) with integrated payments model.
• Block (Square): Owner of Square POS and seller ecosystem, a major SoftPOS and integrated payments challenger in Europe. Represents the software/fintech-led disruption to traditional POS hardware business models that RCH is navigating.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rch-spa
• Instagraminstagram.com/rch_cortina_59
• Facebookfacebook.com/RCHspa

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RCH Group