Service Refrigeration
Service Refrigeration (now CoolSys Commercial & Industrial Solutions) is a Texas-based commercial and industrial refrigeration, HVAC, and plumbing design, installation, service, and maintenance contractor serving enterprise grocery retailers, industrial facilities, and food distributors across Texas, Oklahoma, and Louisiana with 150+ employees.
- Company typePrivate
- Founded1986
- HeadquartersHouston, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Service Refrigeration does
Service Refrigeration, LLC, now operating as CoolSys Commercial & Industrial Solutions, Inc., is a Texas-based commercial and industrial refrigeration, HVAC, and plumbing services contractor founded in 1986 by W.L. "Butch" Edmonds Jr. and headquartered at 15800 International Plaza Dr., Houston. The firm provides end-to-end services across the equipment lifecycle — pre-remodel surveys and inspections, in-house design and engineering, turn-key construction and installation, optimization and retrofits (including EMS upgrades, VFD installations, door retrofits, and natural refrigerant conversions), ongoing service and maintenance under Time & Material, Maintenance Agreement Contracts (MAC), and quoted repair work, plus new and pre-owned equipment sales as an authorized Hill-Phoenix dealer.
The underlying technology stack pairs traditional mechanical refrigeration and HVAC expertise with factory-authorized installation of Emerson Computer Process Controls (CPC) and Danfoss controls, infrared leak detection, and Projectmates-based project management with field tablet access for Construction Managers and Foremen. The firm holds Texas Air Conditioning/Refrigeration Contractor Licenses (TACLB00016967E, TACLA00022446C, TACLA00016967R, TACLA00005064C) and Electrical Contractor Licenses (32418, 113490).
The business model combines project-based design-build revenue with recurring service contracts, sold via enterprise field sales to large grocery retailers (Kroger, Walmart, Safeway, Whole Foods, H-E-B, Brookshire, Market Basket), industrial and energy customers (Exxon, Chevron, Calpine, Baker Petrolite, Arkema, Evonik), and food distributors (Goya Foods, Amigo's Meat Distribution). Pricing is quote-based for installation and one-time repairs, subscription-based for MAC maintenance contracts, and usage-based for Time & Material work. Service Refrigeration joined the CoolSys family of companies in 2014 and rebranded to CoolSys Commercial & Industrial Solutions in 2020; it now operates across Texas, Oklahoma, and Louisiana with 150+ full-time employees organized into five service regions.
Service Refrigeration firmographics
Firmographics- Name
- Service Refrigeration
- Legal name
- Service Refrigeration, LLC
- Website
- https://servref.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Service Refrigeration (now CoolSys Commercial & Industrial Solutions) is a Texas-based commercial and industrial refrigeration, HVAC, and plumbing design, installation, service, and maintenance contractor serving enterprise grocery retailers, industrial facilities, and food distributors across Texas, Oklahoma, and Louisiana with 150+ employees.
- Ownership category
- akta.pro rank
Service Refrigeration industry classification
Industry- Product category
- Commercial Refrigeration & HVAC Services
- NAICS
- Refrigeration Equipment and Supplies Merchant Wholesalers (423740)
- SIC
- Services-Facilities Support Management Services (8744), Auto Controls For Regulating Residential & Comml Environments (3822)
- akta.pro primary industry
- Refrigeration & Cold-Chain Equipment Service (IMAIABAE)
- akta.pro secondary industries
- Refrigeration Installation & Replacement (Commercial) (HSAOAJAD), Compliance, Refrigerant Regulations & Documentation (HSAOAJAN), Commercial & Industrial Refrigeration Systems (IMAHAKAA)
Keywords
Where Service Refrigeration is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Service Refrigeration business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Equipment Sales: Sales of new refrigeration equipment as authorized Hill-Phoenix dealer, plus pre-owned/refurbished equipment sales. Equipment includes compressors, cases, condensers, and related components.
- Installation Services: Turn-key installation services for HVAC, refrigeration, EMS & controls, and plumbing. New construction, remodels, cooler/freezer builds, and equipment replacement.
- Service & Maintenance: Time & Material service work, fixed-price Maintenance Agreement Contracts (MAC), and quoted repair work. Includes preventative maintenance, case cleaning, leak detection, and equipment tagging services.
- Design & Engineering: In-house engineering services for refrigeration, HVAC, and EMS system design. Value engineering, system planning, and optimization services.
- Optimization & Retrofits: Energy-saving retrofits including door retrofits, EMS upgrades, refrigerant conversions, and VFD installations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Maintenance Agreement Contracts (MAC) - Fixed monthly pricing for predictable service and maintenance costs |
| Usage-based | Pay-as-you-go | Time & Material (T&M) - Pay for time spent and materials used |
| Other | Pay-as-you-go | Quoted Work - Fixed price quotes for specific repairs or component replacements |
| One time/ perpetual license | Pay-as-you-go | Equipment Sales - New and pre-owned refrigeration equipment |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Service Refrigeration product offering
Product offeringCore offering
Service Refrigeration (now operating under the CoolSys brand) provides turn-key commercial and industrial refrigeration, HVAC, EMS, and plumbing services across Texas, Oklahoma, and Louisiana. Offerings span the full equipment lifecycle including surveys and inspections, in-house design and engineering, construction and installation, optimization and retrofits, preventative service and maintenance, and new and pre-owned refrigeration equipment sales. The company is an authorized Hill-Phoenix dealer and a factory authorized installer for Emerson CPC and Danfoss controls.
Product overview
Service Refrigeration (now CoolSys) offers an integrated portfolio of refrigeration and HVAC services across the full equipment lifecycle. The core offerings include: Surveys & Inspections for pre-remodel assessments and post-installation commissioning; Design & Engineering for refrigeration, HVAC, EMS, and dehumidification systems; Construction & Installation providing turn-key installations for new systems, remodels, and cooler/freezer builds; Optimization & Retrofits encompassing door retrofits, EMS upgrades, natural refrigerant conversions, and VFD installations; Service & Maintenance with preventative maintenance programs, time & material service, and maintenance agreements (MAC); and Equipment Sales through authorized dealer partnerships plus pre-owned equipment inventory. These services are designed to work together as a comprehensive solution for mission-critical refrigeration and HVAC systems in commercial and industrial applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Surveys & Inspections Pre-remodel store surveys and post-installation inspections that assess existing refrigeration equipment, document working condition, and provide recommendations for upgrades to ensure maximum system performance and energy efficiency for commercial grocery and industrial customers.
- Design & Engineering In-house engineering services for refrigeration, HVAC, Energy Management System (EMS), and dehumidification system design and planning, including value engineering and system optimization for grocery retailers and industrial facilities.
- Construction & Installation Turn-key installation services for HVAC, refrigeration, EMS and controls, and plumbing systems, covering new construction, remodels, cooler and freezer builds, and equipment replacement, with project management delivered through Projectmates software.
- Optimization & Retrofits Energy efficiency solutions including door retrofits, EMS retrofits, natural refrigerant conversions (CO2, propane, ammonia), refrigerant change-outs, and Variable Frequency Drive (VFD) installations for motors at grocery and industrial sites.
- Service & Maintenance Comprehensive maintenance programs including preventative maintenance, time and material service, maintenance agreement contracts (MAC), quoted repair work, case cleaning, leak detection, and equipment tagging services for commercial and industrial refrigeration and HVAC systems.
- Equipment Sales Sales of new commercial refrigeration equipment as an authorized Hill-Phoenix dealer plus pre-owned and refurbished refrigeration equipment and supermarket cases for enterprise grocery and industrial buyers.
Quantifiable outcome
- 64 percent of electricity consumed by U.S. industry is from motor-driven equipment - VFD retrofits can significantly reduce consumption
- +2 more outcomes
Companies that use Service Refrigeration
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Service Refrigeration technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Service Refrigeration partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- CoolSysflagshipService Refrigeration became a member of the CoolSys family of companies in 2014. CoolSys is the parent company of marketing-leading refrigeration, HVAC and energy optimization businesses across North America. Service Refrigeration officially changed its name to CoolSys Commercial & Industrial Solutions in 2020.
- Hill-PhoenixcoreAuthorized Hill-Phoenix dealer for new refrigeration equipment sales. Hill-Phoenix is a leading manufacturer of commercial refrigeration display cases and systems for grocery retail.
- Emerson Computer Process Controls (CPC)coreFactory authorized installer for Emerson CPC refrigeration controls. CPC's refrigeration controls are described as the 'Standard of The Industry' for supermarket and building controls. Both CPC and Danfoss can be adapted to virtually any refrigeration or HVAC system.
- DanfosscoreFactory authorized installer for Danfoss controls. Danfoss refrigeration controls are user-friendly and flexible for retrofits to older equipment.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Service Refrigeration competitors and assessment
Company assessmentDirect peers
- Limbach Holdings: Limbach Holdings (NASDAQ: LMB) provides integrated mechanical systems and services including HVAC, plumbing, and building controls for commercial customers. Its design-build-service model across grocery, industrial, and institutional end markets directly parallels Service Refrigeration's turn-key commercial refrigeration and HVAC offering.
- APi Group: APi Group (NYSE: APG) owns specialty services businesses including HVAC, mechanical, and life safety providers serving commercial and industrial customers. The company's portfolio of regional mechanical/refrigeration service providers directly competes with Service Refrigeration in grocery and industrial end markets.
- Comfort Systems USA: Comfort Systems USA (NYSE: FIX) is a leading provider of commercial HVAC mechanical installation, service, and controls for office, industrial, and retail customers across the U.S. Its mechanical services, building automation, and energy optimization offerings closely mirror Service Refrigeration's full-lifecycle refrigeration/HVAC/EMS bundle, making it a direct functional peer.
Others
- ABM Industries: ABM Industries (NYSE: ABM) is a large facility services provider offering janitorial, HVAC, energy, and technical services across thousands of client sites. Its integrated facility management model for large retail and industrial accounts competes with Service Refrigeration's recurring-service offering for multi-location grocery customers.
Broad incumbents
- Carrier Global Corporation: Carrier Global (NYSE: CARR) is a leading global manufacturer of HVAC, refrigeration, and fire/security products with strong commercial refrigeration installed base. Its HVAC and commercial refrigeration service network provides comparable installation, controls, and aftermarket service in grocery and industrial markets where Service Refrigeration operates.
- EMCOR Group: EMCOR Group (NYSE: EME) is a large public mechanical and electrical contractor providing HVAC, refrigeration, and building services across commercial, industrial, and institutional markets. Its scale and full-service mechanicals franchise in grocery and industrial segments overlaps with Service Refrigeration while covering broader trades including electrical and facility services.
- Lennox International: Lennox International (NYSE: LII) manufactures and services commercial HVAC and refrigeration systems for light commercial customers including grocery and food retail. Its service business and refrigerant expertise overlap with Service Refrigeration's commercial refrigeration service and equipment focus.
- Trane Technologies: Trane Technologies (NYSE: TT) is a global HVAC and refrigeration equipment manufacturer and service provider serving commercial buildings and industrial customers. While primarily an OEM, its Trane Commercial Services arm provides installation, controls, and aftermarket service that overlaps with Service Refrigeration's installation and maintenance business.
- Johnson Controls International: Johnson Controls (NYSE: JCI) is a global provider of building technologies including HVAC equipment, building automation systems, controls, and energy services. Its OpenBlue platform and services offerings compete directly with Service Refrigeration's EMS and controls integration capability for grocery and industrial facilities.
Emerging players
- SPX Technologies: SPX Technologies (NYSE: SPXC) provides cooling, heating, and detection solutions with growing HVAC service exposure through businesses like Marley. Its heating and cooling tower aftermarket service franchise overlaps with Service Refrigeration's industrial HVAC/refrigeration service and energy optimization offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Service Refrigeration social profiles
Digital presenceService Refrigeration compliance and trust
Trust signalCompliance1 record
Service Refrigeration financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Refrigeration leadership team
Management profileNumber of profiles
Profiles3 records
Service Refrigeration funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Refrigeration M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Refrigeration
What does Service Refrigeration do?
Service Refrigeration (now operating under the CoolSys brand) provides turn-key commercial and industrial refrigeration, HVAC, EMS, and plumbing services across Texas, Oklahoma, and Louisiana. Offerings span the full equipment lifecycle including surveys and inspections, in-house design and engineering, construction and installation, optimization and retrofits, preventative service and maintenance, and new and pre-owned refrigeration equipment sales. The company is an authorized Hill-Phoenix dealer and a factory authorized installer for Emerson CPC and Danfoss controls.
Is Service Refrigeration a public or private company?
Service Refrigeration is a private company. It is classified as corporate owned and is currently operating.
When was Service Refrigeration founded?
Service Refrigeration was founded in 1986. It employs 51 to 100 people.
Where is Service Refrigeration based?
Service Refrigeration is headquartered in Houston, United States, in the North America region.
How does Service Refrigeration make money?
Five revenue lines are on record. Equipment Sales are the primary driver. The others are installation Services, service & Maintenance, design & Engineering and optimization & Retrofits.
Who are Service Refrigeration's main competitors?
Direct peers on record are Limbach Holdings, APi Group and Comfort Systems USA. ABM Industries is listed as an others. Broad incumbents are Carrier Global Corporation, EMCOR Group, Lennox International, Trane Technologies and Johnson Controls International. SPX Technologies is listed as an emerging player.
Does Service Refrigeration have an API?
No public API is recorded for Service Refrigeration.
What industry is Service Refrigeration in?
Service Refrigeration's product category is Commercial Refrigeration & HVAC Services. Its primary akta.pro industry code is IMAIABAE, Refrigeration & Cold-Chain Equipment Service, with a secondary code of HSAOAJAD, Refrigeration Installation & Replacement (Commercial). Its NAICS code is 423740 and its SIC code is 8744.