What SIGMA SOLUTIONS does

SIGMA SOLUTIONS (株式会社シグマソリューションズ) is a privately held Japanese healthcare IT company founded on July 4, 1949 and headquartered in Akita, Japan. The company develops, sells, and supports software systems for Japanese healthcare providers, primarily dispensing pharmacies, dental clinics, medical clinics/hospitals, and nursing care facilities. As of April 1, 2025, SIGMA SOLUTIONS employs 172 people across nine branch offices spanning Hokkaido to the Kanto region (Sapporo, Aomori, Hachinohe, Morioka, Yamagata, Sendai, Fukushima, Tokyo). For the fiscal year ending March 2025, the company reported revenue of ¥4.409 billion, with registered capital of ¥10 million. The current Representative Director is Kitabatake Hisato (北畠 寿人).

The product portfolio is anchored by the Elixir series of dispensing pharmacy systems—Elixir (2012), Elixir2 (2016), and the flagship cloud-capable Elixir S (October 2021)—and by the WiseStaff-F and WiseStaff-9 Plus dental practice management systems. Elixir S integrates tablet-based electronic medication history (S薬歴), the patented Guidance Suggest recommendation engine (Patent No. 7019227), Prescription Slip Scrum Input for cross-store remote prescription handling, chain-headquarters inventory and operations management, a BenchMark analytics service, and a Disease Estimation function. In April 2025, the company released medimo AI薬歴, which uses voice recognition and generative AI to auto-generate SOAP-format medication histories from pharmacist-patient conversations. The dental line emphasizes iPad-based patient intake, automatic check functions, and Wise-network cloud services. For medical clinics/hospitals and nursing care, SIGMA SOLUTIONS distributes the Fujitsu HOPE series (e.g., HOPE/SX-T, HOPE LifeMark-MX, HOPE Cloud Chart II, HOPE LifeMark-WINCARE) under a channel partnership in place since 1982, and distributes Nors Inc.'s WiseStaff system under a partnership since January 1996. Cloud delivery uses Microsoft Azure and IIJ-GIO infrastructure, and the company also holds a licensed electrical communication construction contractor permit supporting in-house network construction work for healthcare facilities.

Revenue is generated through a mix of one-time software and hardware license sales, recurring support and maintenance contracts, professional services for network construction, and consulting engagements—a structure combining transactional and recurring components. Go-to-market is sales-led, with dedicated product-inquiry phone lines and email routing by product category (medical/nursing, dental, dispensing/inventory) and regional branch-level direct sales coverage. Pricing is handled through direct consultation rather than public disclosure. Recent strategic emphasis has been on AI-native product extensions, on cloud security credentials (ISMS ISO/IEC 27001 obtained January 2023; ISMS Cloud Security ISO/IEC 27017 obtained December 2024), and on operational expansion including the planned May 2026 relocation of the Sendai branch.

Name

SIGMA SOLUTIONS

Legal name

株式会社シグマソリューションズ

Website

https://sigma-sol.co.jp

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

101–250 employees

Short description

SIGMA SOLUTIONS is a privately held Japanese healthcare IT company founded in 1949 and headquartered in Akita. It develops and sells healthcare software, primarily the Elixir series for dispensing pharmacies and WiseStaff for dental clinics, and distributes Fujitsu medical systems.

Ownership category

akta.pro rank

Product category

Healthcare IT Software

NAICS

Other Computer Related Services (541519), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Pharmacy dispensing software
• Dental practice management
• Healthcare IT solutions
• Electronic medical records
• Medication history systems

Headquarters

HQ city

Akita

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Healthcare IT Software Sales and Development: Development, sales, and support of pharmacy (dispensing) computer systems, dental computer systems, medical clinic systems, and nursing care systems. Primary revenue driver including the Elixir series.
2. Hardware Sales: Sales of computer systems, peripherals, and related hardware including automatic change machines integrated with the Elixir S system.
3. Support and Maintenance Services: Ongoing support services for installed healthcare IT systems, including software updates, technical support, and system maintenance.
4. Network Construction: Network construction services for healthcare facilities. Licensed electrical communication construction contractor (秋田県知事許可（般-7）第100222号).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

SIGMA SOLUTIONS develops and sells healthcare IT software primarily for dispensing pharmacies, dental clinics, medical clinics, and nursing care facilities in Japan. Its flagship products include the Elixir S pharmacy dispensing solution system and the WiseStaff-F dental practice management system, supplemented by resold Fujitsu medical and nursing care systems. The company also provides ongoing support, maintenance, network construction services, and AI-powered add-on features such as voice-driven medication history documentation.

Product overview

SIGMA SOLUTIONS operates as a healthcare IT company offering a unified platform centered on pharmacy (Elixir series) and dental (WiseStaff series) practice management systems, supplemented by Fujitsu-sourced medical institution and long-term care systems. The Elixir S system serves as the core dispensing pharmacy solution with modular AI-powered features (medimo AI薬歴, 指導サジェスト, 処方箋スクラム入力) and cloud services, while WiseStaff-F handles dental practice management. Additional offerings include proprietary network construction services and partnerships for medical device integration (Nexstetho digital stethoscope).

Differentiator

Problem solved

Functional benefit

Brands

• SIGMA SOLUTIONS: Healthcare IT solutions provider for pharmacies, dental, medical, and nursing care facilities

Products and services

• Elixir S (エリシアS) Cloud-enabled dispensing pharmacy solution system for pharmacies, supporting prescription processing, electronic medication history, guidance text suggestion, prescription scrum input, and chain store headquarters management. Deployed via cloud or on-premises.
• Elixir2 (エリシア2) Second-generation dispensing pharmacy solution system offering cloud VPN service and online backup for pharmacies.
• WiseStaff-F (ワイズスタッフ) Comprehensive dental practice management computer system featuring electronic medical record support, iPad integration for patient questionnaire input, navigator windows, automatic check functions, and periodontal examination linkage for dental clinics.
• WiseStaff-9 Plus Dental practice management system with insurance card scanning, appointment management, tablet-based questionnaire input, and practice management capabilities.
• medimo AI薬歴 AI-powered medication history feature integrated with Elixir S, using voice recognition and generative AI to automatically generate SOAP-formatted documentation from conversations between pharmacists and patients.
• Fujitsu HOPE Series Medical Systems Medical and nursing care systems resold from Fujitsu, including HOPE/SX-T medical accounting, HOPE LifeMark-MX EMR for mid-size hospitals, HOPE/LifeMark-TX for clinics, HOPE/Cloud Chart II cloud EMR, and HOPE LifeMark-WINCARE nursing care systems.
• Network Construction Services Professional network infrastructure construction services for healthcare facilities. Licensed as an electrical communication construction contractor in Akita Prefecture.

Quantifiable outcome

• Remote prescription input support enables pharmacy chains to handle staffing gaps and reduce workload
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core, strategic and supporting.

• Microsoft AzurecoreTechnology or IntegrationSIGMA SOLUTIONS uses Microsoft Azure for hosting its cloud-based Elixir S pharmacy solution, specifically the 'S薬歴外部サーバー版' (external server version). Azure serves as the cloud infrastructure backbone for the company's cloud-native pharmacy solutions. ISMS Cloud Security (ISO 27017) certified.
• IIJ-GIOcoreTechnology or IntegrationIIJ-GIO provides cloud VPN services and online backup services for the Elixir S and Elixir2 pharmacy solutions. Also used for the Scrum System. Part of the ISMS Cloud Security certification scope.
• Fujitsu LimitedcoreChannel Partner/ Reseller/ DistributorSIGMA SOLUTIONS serves as a reseller/distributor for multiple Fujitsu healthcare solutions including HOPE/SX-T medical accounting system, HOPE LifeMark-MX (mid-size hospital EMR), HOPE/LifeMark-TX (clinic EMR), HOPE/Cloud Chart II (cloud EMR), HOPE LifeMark-WINCARE and WINCARE Cloud (nursing care systems). Company has distributed Fujitsu medical systems since 1982.
• 株式会社ノーザ (Nors Inc.)coreChannel Partner/ Reseller/ DistributorSIGMA SOLUTIONS distributes the WiseStaff dental practice management system, which is a product of Nors Inc. (株式会社ノーザ). Distribution began in January 1996.
• テトラコンサルティング株式会社 (Tetra Consulting)strategicStrategic or Co-development PartnerSIGMA SOLUTIONS and Tetra Consulting jointly offer the '経営コンパス' (Business Compass) service for pharmacies using Elixir S. Tetra Consulting provides healthcare domain expertise for the joint consulting service targeting pharmacy management improvement.
• 株式会社 管理システム評価センター (Management System Evaluation Center)supportingOthersExternal audit and certification body that conducted ISMS (ISO 27001) and ISMS Cloud Security (ISO 27017) certification audits and issued registration certificates to SIGMA SOLUTIONS.

Scale indicators5 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• TOSHO Inc. TOSHO is a major Japanese developer and distributor of pharmacy dispensing systems and medical office computers. It competes directly with SIGMA's Elixir S in the dispensing pharmacy IT segment and serves an overlapping customer base of pharmacies and clinics across Japan.
• Yuyama Co., Ltd. Yuyama manufactures and develops pharmacy dispensing systems and related equipment in Japan. It overlaps directly with SIGMA's Elixir S in pharmacy IT, and its broader dispensing equipment line competes with SIGMA's integrated hardware-software offerings.
• EM Systems Co., Ltd. EM Systems is a Japanese healthcare IT company providing pharmacy, medical clinic, and dispensing systems. It competes head-to-head with SIGMA across both the pharmacy segment (Elixir S) and the medical clinic/EMR segment (HOPE-resold line), serving similar B2B healthcare customers.
• Nors Inc. Nors develops the WiseStaff dental practice management system, which SIGMA distributes. Nors is both a partner and a direct peer in the dental IT segment, with overlapping product functionality for dental clinic EMR and reception workflows.

Broad incumbents

• PHC Holdings Corporation: PHC Holdings is a major Japanese healthcare and medical IT company (formerly Panasonic Healthcare) offering medical devices, clinical IT, and healthcare data solutions. It overlaps with SIGMA in the medical clinic and nursing care IT segments and competes for healthcare provider wallet share at a much larger scale.
• Fujitsu Limited: Fujitsu is the creator of the HOPE series of hospital EMR and medical accounting systems that SIGMA resells. As a long-standing partner since 1982, Fujitsu is also a broad incumbent that could choose to sell HOPE direct in SIGMA's territories, posing a channel risk.
• NEC Corporation: NEC operates a substantial healthcare and hospital IT business in Japan, including EMR, medical information systems, and regional healthcare networks. It competes with SIGMA's HOPE-based offerings for hospital and medical institution IT contracts at significantly larger scale.
• Nihon Kohden Corporation: Nihon Kohden is a leading Japanese medical device and healthcare IT company focused on patient monitoring, neurology, and clinical information systems. It overlaps with SIGMA in medical IT/EMR-adjacent segments and is a broader healthcare provider solutions vendor.
• NTT Data Corporation: NTT Data operates a sizable healthcare vertical in Japan including hospital information systems, EMR, and regional healthcare coordination platforms. It competes with SIGMA's HOPE-resold line for hospital IT contracts and benefits from broader group sales reach.
• Nihon Unisys, Ltd. Nihon Unisys provides IT services and solutions with a healthcare vertical offering hospital information systems and EMR. It competes for hospital IT contracts that overlap with SIGMA's HOPE-resold medical business and operates at a substantially larger national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sigma_sns
• Facebookfacebook.com/sigmasol.co.jp
• Instagraminstagram.com/sigma_sns

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SIGMA SOLUTIONS