Quality Home Health

What Quality Home Health does

Quality Home Health is a privately held, for-profit home health care agency founded in 1984 and headquartered in the Upper Cumberland region of Tennessee, serving 16 counties across Middle and East Tennessee through six regional office locations (Byrdstown, Cookeville, Crossville, Huntsville, Jamestown, and Livingston). The company provides in-home clinical and supportive care services including skilled nursing, physical/occupational/speech therapy, home health aide services, and social work, organized around condition-specific programs for stroke recovery, congestive heart failure, COPD, wound management, fall prevention/vestibular rehabilitation, diabetes, vision impairment, and hospital-to-home transition, supplemented by private duty extended care. The agency's technology stack centers on Homecare+Homebase (HCHB) automated EMR software, Point of Care mobile devices used by field clinicians for real-time documentation, a physician referral portal (HCHB Providerlink), and a proprietary High-Risk Call Program that provides daily proactive follow-up to high-risk patients to reduce hospital readmissions.

The business model is reimbursement-driven, with revenue derived from episodic Medicare and Medicare Advantage payments (Aetna, Blue Advantage, Humana, United Healthcare, WellCare), commercial insurance (Cigna, Humana Commercial), VA (Optum VA), and TennCare for private duty services, with no public pricing disclosed. Patient acquisition is primarily referral-based, driven by physician relationships, hospital discharge planners, insurance provider networks, and community outreach through senior centers and health-focused events. Quality Home Health operates within the broader Quality family of healthcare companies, which includes Quality Private Care, Quality Hospice Care, Buckeye Home Medical Equipment, and The Access Program, enabling cross-continuum patient flow. The company is locally owned and operated, with no identified parent company, private equity backing, or institutional investment, and revenue, headcount (reported as 11-50), and detailed financial metrics are not publicly disclosed.

Name

Quality Home Health

Legal name

Quality Home Health

Website

https://qualityhomehealth.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Quality Home Health is a privately held, Tennessee-based home health care agency founded in 1984 that delivers in-home skilled nursing, therapy, and disease management services across 16 counties in Middle and East Tennessee.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (6216), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)

akta.pro secondary industries

Cardiac & Pulmonary Clinical Home Health (e.g., CHF/COPD) (HSABACAI), Home-Based Chronic Disease Management (Skilled) (HLADAFAL), Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA), Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

Keywords

• Home health care
• Skilled nursing services
• Physical therapy
• Occupational therapy
• Wound care management

Headquarters

HQ city

Byrdstown

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicare/Medicare Advantage Home Health Services: Core home health services paid through Medicare and Medicare Advantage plans (Aetna, Blue Advantage, Humana, United Healthcare, WellCare). Services include skilled nursing, therapy services (physical, occupational, speech), home health aides, and social services.
2. Commercial Insurance Services: Home health services covered under commercial insurance plans including Cigna Commercial and Humana Commercial.
3. VA Healthcare Services: Home health services covered through VA (Optum VA) for eligible veterans.
4. Private Duty Services: Ongoing clinical-based care services provided in the home. Typically covered by TennCare and offered for private payors with doctor's orders and insurance approval. Includes medication administration, personal grooming, daily activities, and vital monitoring.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Quality Home Health is a Tennessee-based home health care agency that delivers in-home clinical and supportive services to patients, including skilled nursing, physical/occupational/speech therapy, home health aide, wound care, and disease management programs. Founded in 1984, the company serves 16 counties across Middle and East Tennessee through six regional offices, accepting Medicare, Medicare Advantage, commercial insurance, VA, and TennCare. Services are delivered directly in patients' homes using Point of Care mobile technology and Homecare+Homebase software for real-time clinical documentation.

Product overview

Quality Home Health operates as a home healthcare agency offering a comprehensive suite of in-home medical and supportive care services across 16 counties in Middle and East Tennessee. The company's service portfolio centers on Recovery Strategies (stroke, heart surgery, wound care), Proactive Care (daily living assistance), and Disease Management programs (COPD, diabetes, CHF, vision impairment). Core clinical services include Physical, Occupational, and Speech Therapy, Skilled Nursing, Home Health Aide, and Social Services. The company differentiates through proprietary Technologies including the Point of Care System (real-time clinical documentation via mobile devices) and High-Risk Call Program (daily monitoring for at-risk patients). Specialty programs address Fall Prevention, Hospital-to-Home Transitions, and Private Duty extended care. Founded in 1984, the agency serves patients through multiple regional locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Skilled Nursing Care provided by licensed professional nursing staff to clinically assist patients with a wide range of illnesses, delivered in the home setting.
• Physical Therapy Customized exercises provided by licensed Physical Therapists to help patients regain strength, mobility, relieve pain, and prevent permanent injury.
• Occupational Therapy Rehabilitation treatments and fine muscle training by licensed Occupational Therapists for patients with mental, physical, or developmental conditions.
• Speech Therapy ASHA-certified therapists assessing, diagnosing, and treating speech, language, cognitive-communication, voice, swallowing, fluency, and related disorders.
• Home Health Aide Licensed healthcare professionals who assist patients with bathing, dressing, oral hygiene, and light housekeeping tasks in the home.
• Social Services Licensed social workers evaluating social, emotional, and economic needs of patients and assisting in addressing and resolving issues as they develop.
• Wound Management Program Evidence-based wound care program with board-certified wound care nurse oversight, addressing pressure injuries, surgical, diabetic, arterial, and trauma wounds using standardized protocols.
• Fall Prevention - Vestibular Rehabilitation Therapy Specialized program using Physical and Occupational therapists to improve balance, minimize falls, decrease dizziness, and train patients on fall prevention techniques.
• High-Risk Call Program Daily telephone follow-up program for high-risk patients (post-hospitalization, CHF, COPD, post-heart surgery, Type 1 diabetics) to ensure medication compliance and progression to wellness.
• Hospital to Home Transition Program Program addressing needs of patients settling at home after hospital stay, providing skilled nursing and clinician support with skill building and individualized treatment plans.
• Private Duty Services
• Stroke Recovery Program
• COPD Management Program
• Congestive Heart Failure Program
• Vision Impaired Program

Quantifiable outcome

• Decreased hospital readmissions for CHF patients through medication compliance and disease process education
• +1 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Aetna Medicare Advantage PlancoreOthersAccepted insurance provider for Medicare Advantage plan members requiring home health services.
• Blue Advantage Medicare Advantage PlancoreOthersAccepted insurance provider for Blue Advantage Medicare members requiring home health services.
• Humana Medicare Advantage PlancoreOthersAccepted insurance provider for Humana Medicare Advantage members requiring home health services.
• Humana Commercial InsurancecoreOthersAccepted commercial insurance provider for Humana members requiring home health services.
• Optum VAcoreOthersAccepted VA insurance provider for veterans requiring home health services.
• Quality Private CarecoreStrategic or Co-development PartnerRelated company providing private duty care services. Part of the Quality family of healthcare companies serving Tennessee.
• Buckeye Home Medical EquipmentminorStrategic or Co-development PartnerRelated company providing durable medical equipment and supplies. Part of the Quality family of healthcare companies.
• Quality Hospice CarecoreStrategic or Co-development PartnerRelated company providing hospice care services. Part of the Quality family of healthcare companies serving Tennessee.
• The Access ProgramminorStrategic or Co-development PartnerRelated program within the Quality family of healthcare companies.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Amedisys (UnitedHealth Group/Optum): National home health, hospice, and high-acuity care provider acquired by UnitedHealth/Optum. Operates a significant Tennessee footprint and competes directly for the same Medicare, MA, and hospital-discharge referral streams as Quality Home Health.
• Help at Home: Personal care and home health provider focused on Medicaid and Medicare populations. Overlaps with Quality Home Health's private-duty services and chronic-disease management segments, especially in value-based MA contracts.
• LHC Group (Optum): Large home health, hospice, and home-based care operator now part of Optum. Provides a strong direct comparable for a Medicare-certified home health agency with hospital joint-venture and MA value-based contracts.
• Aveanna Healthcare: Public home health, hospice, and private-duty services operator with a sizable pediatric and adult home health franchise. Competes for the same private-duty and skilled nursing referrals and represents a similar mix of clinical and personal-care services.
• Addus HomeCare: Public provider of personal care, home health, and hospice services across multiple states. Direct overlap on Quality Home Health's private-duty and skilled-nursing lines and a comparable multi-payer mix centered on Medicaid and Medicare.
• Pennant Group: Public holding company operating home health, hospice, and senior living across the Western and Southern U.S. Highly comparable to Quality Home Health's cluster-based, locally branded operating model, and a likely strategic or financial buyer for regional agencies.
• Bayada Home Health Care: Large nonprofit home health provider with adult, pediatric, and hospice service lines. Closest mission-aligned, long-tenured regional agency comparable and a likely model for Quality Home Health's 'Just Like Family' community-oriented positioning.
• Enhabit Inc. Public home health and hospice operator spun off from Encompass Health in 2022. Direct competitor offering skilled nursing, therapy, and hospice across multiple states including Tennessee; closest large-scale comparable for a Medicare-certified home health agency.
• BrightSpring Health Services: Public provider of home and community health services including skilled home health, hospice, and pharmacy. Operates in Tennessee and competes for the same Medicare, MA, and complex-care referrals, while also demonstrating the integrated post-acute playbook Quality Home Health pursues through its sister companies.
• Interim HealthCare: National home health, hospice, and personal care franchise network operating across the U.S. including Tennessee. Comparable in offering the same Medicare-certified skilled nursing, therapy, and aide services via a localized operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/QualityHealth_
• Facebookfacebook.com/qualityhomehealth
• LinkedInlinkedin.com/company/quality-home-healthcare-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Home Health