Pro Bono Net

What Pro Bono Net does

Pro Bono Net, now operating as Scale Justice, is a 501(c)(3) nonprofit founded in 1999 that builds digital tools and platforms to expand access to legal assistance for low-income Americans. The organization serves two interlocking constituencies: end-users (low-income individuals, immigrants, and low-wage workers navigating legal issues) and B2B partners (legal aid providers, courts, courts, immigrant rights organizations, and community groups who embed and co-distribute its tools). Its core product suite includes LawHelpNY (serving 500,000+ New Yorkers annually), the multi-state LawHelp Network (15 states, ~25,000 people helped daily), LawHelp Interactive (1M+ court forms completed annually), Citizenshipworks (60,000+ naturalization applicants supported), and the Justicia Lab innovation incubator (12+ immigration legal tools serving 500,000+ people). The organization recently introduced Reclamo AI, a multilingual mobile-first chatbot for worker rights co-developed with the New York Legal Assistance Group (NYLAG).

Underlying technology is a portfolio of web-based platforms, document-assembly tools (LawHelp Interactive), referral engines, and now an AI-driven chatbot. The stack is described as "digital legal aid platforms and web-based tools," with differentiators including ease of use, scale/reliability, and domain specialization for immigration and worker rights. The organization does not sell products or charge end-users; instead it operates on a donations-and-grants model as a 501(c)(3). Distribution is community-led rather than sales-led: Scale Justice reaches end-users through a 300+ partner network, LawHelp.org as a self-serve consumer portal, state-specific LawHelp platforms, and direct digital channels. The organization claims 9+ million people impacted annually, $90+ million in estimated legal fees saved, and a 25+ year track record, all of which it uses to support fundraising rather than revenue generation.

Name

Pro Bono Net

Legal name

Scale Justice

Website

https://probono.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Pro Bono Net (now Scale Justice) is a 501(c)(3) nonprofit that builds digital legal aid tools—including LawHelp, Citizenshipworks, and the Reclamo AI chatbot—for low-income Americans, distributed through a 300+ partner network of legal aid providers and courts across 15 states.

Ownership category

akta.pro rank

Product category

Legal Aid Technology

NAICS

Legal Services (5411), Other Legal Services (54119), Human Rights Organizations (813311)

SIC

Services-Legal Services (8111), Services-Social Services (8300), Services-Prepackaged Software (7372)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industry

Public Defense & Legal Aid Services (BPAIAFAC)

Keywords

• Legal aid technology
• Access to justice
• Court forms software
• Immigration legal tools
• Legal information platforms

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Grants: Scale Justice is a 501(c)(3) nonprofit organization that relies on charitable donations and grants to fund its operations and technology development. The organization does not charge for its services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Pro Bono Net (now Scale Justice) is a nonprofit access-to-justice technology innovator that builds and distributes a portfolio of digital tools—including LawHelp, LawHelp Interactive, Citizenshipworks, and Reclamo AI—to help low-income individuals find legal information, complete court forms, and connect with legal aid providers. Its products are delivered directly to consumers through state-specific LawHelp platforms and indirectly through a network of 300+ partner legal aid organizations, courts, and community groups across 15+ U.S. states.

Product overview

Pro Bono Net (now Scale Justice) is a nonprofit access to justice technology innovator with a 25+ year history that builds a portfolio of digital tools and programs. The core offerings include LawHelp NY (empowering 500,000+ New Yorkers with legal information), the LawHelp Network spanning 15 states (serving ~25,000 people daily), LawHelp Interactive (helping 1M+ people complete court forms annually), Citizenshipworks (naturalization support for 60,000+ applicants), and Justicia Lab (innovation incubator with 12+ immigrant justice tools serving 500,000+ people). The organization also developed Reclamo AI, a multilingual chatbot for worker rights. These products operate through three program pillars: Legal Support at Scale, Accessible Legal Forms, and Collaborative Justice Platforms. Together, these tools have impacted 9+ million people, supported 300+ partners, and saved $90+ million in legal fees.

Differentiator

Problem solved

Functional benefit

Products and services

• LawHelp NY A digital platform that empowers more than 500,000 New Yorkers each year with free legal information and support to protect their safety, family, home, or livelihood. It is targeted at low-income New Yorkers and the legal aid providers serving them.
• LawHelp Network A national network spanning 15 states that helps nearly 25,000 people a day understand their rights, make informed decisions, and connect to help in their local community. Targeted at low-income Americans needing legal assistance.
• LawHelp Interactive A digital tool that helps over a million people each year complete vital court forms for free, leveling the playing field for people without lawyers. Targeted at self-represented litigants.
• Citizenshipworks A platform that makes applying for citizenship safer, simpler, and more affordable, supporting more than 60,000 people in the naturalization process. Targeted at immigrants applying for U.S. citizenship.
• Reclamo AI A multilingual, mobile-first digital assistant chatbot that helps low-wage and immigrant workers prevent workplace violations. Developed by Justicia Lab and NYLAG. Targeted at immigrant and low-wage worker populations.

Quantifiable outcome

• 9+ million people impacted annually
• +5 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and major.

• Justicia LabcoreStrategic or Co-development Partner · 1 December 2025Justicia Lab is Scale Justice's nonprofit innovation incubator for technology solutions supporting the worker and immigrant rights movement. It has developed more than a dozen immigrant justice legal tools helping over 500,000 people find critical immigration information and relief.
• New York Legal Assistance Group (NYLAG)coreStrategic or Co-development PartnerPartnered with Justicia Lab to launch Reclamo AI, a multilingual mobile-first digital assistant helping low-wage and immigrant workers prevent workplace violations.
• New Americans CampaigncoreStrategic or Co-development PartnerNational partnership supporting naturalization and citizenship access for immigrants through Citizenshipworks platform.
• The Veterans ConsortiumcoreStrategic or Co-development PartnerPartnership providing legal assistance to veterans through Pro Bono Net's network and platforms.
• Lone Star Legal AidmajorStrategic or Co-development PartnerMajor legal aid provider partner operating in Texas, serving low-income individuals with Scale Justice's digital tools.
• Legal Aid AtlantamajorStrategic or Co-development PartnerLegal aid organization partner serving the Atlanta area with access to justice tools.
• Northwest Justice ProjectmajorStrategic or Co-development PartnerWashington state's primary civil legal aid provider, partner in the LawHelp network.
• Pennsylvania Legal Aid NetworkmajorStrategic or Co-development PartnerStatewide civil legal aid network in Pennsylvania providing legal help to low-income residents.
• Houston Immigration Legal Services CollaborativemajorStrategic or Co-development PartnerCollaborative focused on immigration legal services in the Houston area.
• Unidos USmajorStrategic or Co-development PartnerNational Hispanic civil rights organization focused on Hispanic community advocacy and services.
• National Immigration ForummajorStrategic or Co-development PartnerOrganization advocating for immigrants and immigration policy reform, partner in immigrant justice initiatives.
• Legal Aid Association of CaliforniamajorStrategic or Co-development PartnerStatewide membership organization for civil legal aid providers in California.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pro-bono-net
• Instagraminstagram.com/probononet
• Xx.com/probono
• Facebookfacebook.com/probononet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro Bono Net