What Hillsborough County does

Hillsborough County, Florida is a county government and political subdivision of the State of Florida, founded in 1834 and headquartered at the Fredrick B. Karl County Center in Tampa. The entity serves a population of over 1.5 million residents across unincorporated Hillsborough County and participating municipalities, delivering a portfolio of municipal services including water and wastewater, solid waste collection and recycling, emergency management and hurricane preparedness, fire rescue, parks and recreation (149 parks, 32 nature preserves), animal services through the Pet Resource Center, and development review through online permitting. Operating between 1,001 and 5,000 employees, the county runs a multi-channel service delivery model combining in-person service centers, 24/7 digital portals (notably HillsGovHub for online permitting and licensing and the At Your Service request portal), broadcast media (Hillsborough Television), email newsletters, social media, and community events.

The county's underlying technology stack spans digital permitting (HillsGovHub), a searchable records database (PGM Store), the GeoHub open-data and GIS platform, and a Traffic Management Center supporting smart-mobility operations including signal system monitoring, traffic incident management, smart work zones, transit signal prioritization, and connected and autonomous vehicle support via a four-year IDIQ contract with Iteris (potential value up to $10 million). Core products include Water and Sewer Services, Trash and Recycling, Pet Resource Center, Storm Recovery Resources, Public Records Requests, and the Annual Disaster Planning Guide.

The revenue model is multi-stream and government-funded: a voter-approved Community Investment Tax (half-penny sales tax, originally 1996, re-approved 2024), water and sewer user fees, a residential Solid Waste Assessment (FY2027 increase of $22 for single-family customers), Tourist Development Taxes, and federal funding including a $709 million Community Development Block Grant-Disaster Relief award from HUD following Hurricanes Helene and Milton. Strategic capital deployment is concentrated in three large programs: the $2.3 billion Tampa Bay Rays ballpark and mixed-use district (county commitment approximately $796 million), the $1.2 billion One Water South wastewater project (the largest capital improvement in county history, completion 2030), and the $269 million Fletcher District mixed-use development (county contribution $24 million) adjacent to USF. Customer segments are segmented horizontally across county residents (primary), businesses and developers (primary, served via HillsGovHub), sports and entertainment entities, and educational institutions.

Name

Hillsborough County

Legal name

Hillsborough County, Florida

Website

https://hcfl.gov

Company type

Public

Founded year

1834

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hillsborough County is a Florida county government serving 1.5+ million residents with utilities, public safety, parks, solid waste, permitting, and emergency management services, delivered via HillsGovHub, GeoHub, and a Traffic Management Center supporting smart-mobility operations.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Water, Sewage and Other Systems (2213), Fire Protection (922160), Pet Care (except Veterinary) Services (812910), Landscaping Services (56173)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Veterinary Charity Clinics & Medical Aid (BPAGAIAD), Education & Community Outreach (Responsible Pet Ownership) (BPAGAIAK)

Keywords

• Municipal government services
• Water and sewer utilities
• Solid waste management
• Public safety services
• Parks and recreation

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Others

Revenue model

1. Community Investment Tax: A half-penny sales tax voters approved in 1996 and re-approved in 2024, used for community development and infrastructure projects.
2. Community Development Block Grant Disaster Relief: Federal funding from U.S. Department of Housing and Urban Development ($709 million) for water and drainage infrastructure following hurricanes Helene and Milton in 2024.
3. Solid Waste Assessment: Residential solid waste collection fees with FY2027 increase of $22 for single-family residential customers, including collection ($12.09) and disposal ($9.91) components.
4. Water and Sewer Fees: Water and wastewater service fees for unincorporated Hillsborough County residents, including irrigation meters and various service connection fees.
5. Tourist Development Taxes: Tax revenues from tourist development used to fund portion of Tampa Bay Rays stadium ($796M from county).

Pricing tiers

Distribution channels6 records

Marketing channels7 records

Core offering

Hillsborough County is a county government entity in Florida that provides essential municipal services to over 1.5 million residents, including water and wastewater utilities, solid waste collection and recycling, public safety (fire rescue and emergency management), building permits and development services, parks and recreation, animal services, and disaster recovery programs. The county operates online service portals (HillsGovHub, At Your Service, PGM Store) for permitting, licensing, inspections, and public records access.

Product overview

Hillsborough County government provides digital services through multiple integrated platforms. HillsGovHub serves as the primary online portal for building permits, licensing, and inspections. The PGM Store provides public access to rezoning plans and permit records. Additional core services include municipal water and sewer management, solid waste collection and recycling, the Pet Resource Center animal shelter, and disaster recovery resources. Residents can access services through the At Your Service portal, and the county maintains an extensive network of parks, conservation areas, and recreation facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• HillsGovHub

Quantifiable outcome

• Battery collection rates nearly doubled from 8 to 15 containers since October through public education campaign
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered flagship, core and major.

• Tampa Bay RaysflagshipStrategic or Co-development Partner · 15 May 2026Tampa Bay Rays have reached a non-binding memorandum of understanding with Hillsborough County and the City of Tampa for a proposed $2.3 billion domed ballpark and mixed-use development on Hillsborough College's Dale Mabry Campus. The financing includes $1.3 billion from the Rays covering all cost overruns, with $976 million in public contributions. County approved preliminary financing plan with $796M contribution. Targeted for Opening Day 2029.
• GarneycoreImplementation/ SI/ Consulting Partner · 29 April 2026Garney, a Kansas City, Missouri-based contractor, broke ground on the One Water – South Wastewater Conveyance and Treatment Project in southern Hillsborough County, a $1.2 billion initiative representing the largest capital improvement in the county's history. The multicomponent system includes a new advanced wastewater treatment facility handling 24 MGD (expandable to 30 MGD), over 20 miles of pipeline, and a 54 MGD super lift station. Completion slated for 2030.
• Tampa Bay BuccaneersmajorStrategic or Co-development Partner · 16 April 2026The Tampa Bay Buccaneers have met with the Tampa Sports Authority, Hillsborough County, and the City of Tampa to discuss renovating Raymond James Stadium, which opened in 1998. Team faces January 31, 2027 deadline to decide on extending stadium lease for five more years. Renovation costs could approach or exceed $1 billion.
• Hillsborough CollegeflagshipStrategic or Co-development Partner · 6 March 2026Hillsborough College's Dale Mabry Campus is the proposed site for the Tampa Bay Rays $2.3 billion ballpark and mixed-use district development. County Commission voted to begin negotiations with Rays on public-private funding framework for the ballpark, while the surrounding district would be entirely privately financed.
• IteriscoreTechnology or Integration · 6 May 2025Iteris awarded a four-year IDIQ contract by the Hillsborough County Board of County Commissioners for engineering services supporting the county's Traffic Management Center and smart mobility initiatives, with potential value up to $10 million. Services include signal system monitoring, traffic incident management, smart work zones, transit signal prioritization, and connected and autonomous vehicle support. Iteris has been supporting the region's mobility infrastructure since 2010.
• University of South Florida (USF)majorStrategic or Co-development PartnerUniversity of South Florida Police Department coordinates with Hillsborough County Sheriff's Office on public safety matters. County approved $24 million toward the Fletcher District, a 138-acre mixed-use development on Fletcher Avenue adjacent to the USF Tampa campus. $269 million project construction expected to begin spring 2026 with Phase 1 opening summer 2028.
• Tampa Sports AuthoritycoreImplementation/ SI/ Consulting PartnerTampa Sports Authority works with the county on sports facility projects including stadium developments and renovations. County Commissioner Ken Hagan serves as representative on Tampa Sports Authority board.
• Tampa Bay WatercoreStrategic or Co-development PartnerRegional water supply utility serving Hillsborough, Pasco, and Pinellas counties. County Commissioner Harry Cohen serves as Chairman of Tampa Bay Water's Board. Regional water supply management and infrastructure coordination.

Scale indicators8 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Broward County, Florida: Mid-sized Southeast Florida urban county with overlapping services (water/wastewater, solid waste, parks, port, aviation) and similar voter-approved infrastructure tax mechanisms.
• Polk County, Florida: Central-Florida county with similar solid waste, water, parks, and development services; comparable in population-tier mix of urban core and unincorporated growth areas.
• Lee County, Florida: Southwest Florida county comparable in hurricane exposure (post-Ian recovery), water/wastewater service delivery, and rapid population/tourism growth — a strong peer on disaster-recovery and utility scale-up.
• Pasco County, Florida: Adjacent Tampa Bay region county providing water/wastewater, solid waste, fire rescue, and development services with overlapping regional water-supply coordination through Tampa Bay Water.
• Miami-Dade County, Florida: Largest Florida county government, providing water/sewer (via WASD), solid waste, transit, parks, and major sports-facility financing — directly comparable in scale, urban-suburban service mix, and mega-project execution profile.
• Orange County, Florida: Large central-Florida county government (Orlando metro) with comparable tourism-driven revenue base, utilities, solid waste, and major capital project execution similar to Hillsborough's stadium/development agenda.
• Pinellas County, Florida: Adjacent Tampa Bay county government serving ~960K residents with comparable utility (water/wastewater), solid waste, parks, public safety, and permitting functions — the most direct operational peer to Hillsborough County.
• Seminole County, Florida: Central-Florida county (Orlando metro) of comparable mid-tier scale, providing water/wastewater, solid waste, fire rescue, and development services with overlapping regional infrastructure partnerships.
• Sarasota County, Florida: Adjacent Gulf-coast Florida county offering comparable utility, solid waste, parks/conservation (Sarasota County Parks), and development services to a population in the 400K–500K range with similar tourist-economy exposure.
• Duval County / City of Jacksonville, Florida: Consolidated city-county government in Northeast Florida with comparable municipal utility, solid waste, parks, fire rescue, and major stadium/infrastructure financing experience (e.g., Jacksonville Jaguars stadium).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HillsboroughFL
• Facebookfacebook.com/HillsboroughFL
• Instagraminstagram.com/prcpets
• LinkedInlinkedin.com/company/hillsboroughfl

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hillsborough County