May Dugan Center
May Dugan Center is a Cleveland-based 501(c)(3) nonprofit founded in 1969 that delivers free, integrated social services — food, behavioral health, education, trauma recovery, senior, and refugee programs — to roughly 23,000 Near West Side residents annually under a single roof.
- Company typePrivate
- Founded1969
- HeadquartersCleveland, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What May Dugan Center does
May Dugan Center is a 501(c)(3) nonprofit social services organization founded in 1969 and headquartered at 4115 Bridge Ave in Cleveland, Ohio, serving the Near West Side community. It delivers six integrated core programs — Food & Clothing Distribution, Behavioral Health Services, Education Resource Center, Trauma Recovery Center, Seniors on the Move, and Refugee Services — designed to address food insecurity, mental health access, educational gaps, senior isolation, trauma recovery, and refugee resettlement under a single roof. All services are provided free of charge to community members in need, with no one turned away.
The organization's underlying operational technology is conventional: a Wix-hosted public website, an online intake and referral system built on Microsoft Forms, and a Kindful-powered donation platform. Its proprietary differentiator is the application of Trauma-Informed Care principles in physical building and interior design — currently being upgraded through a $7.7 million capital campaign that will deliver ADA-compliant, LEED-certified, trauma-informed space with a tripled food pantry, additional behavioral health therapy rooms, and a new GED Testing Center.
Revenue mechanics rely on a diversified funder base: individual and corporate donations, foundation grants (Three Arches, LISC, Cleveland Foundation, United Way), state capital allocations, and in-kind contributions. The organization does not sell services; it is funded to deliver community benefit. Andy Trares assumed the Executive Director role on January 1, 2025, succeeding Rick Kemm, under whom the center scaled from 5,000 to 23,000 clients served annually with headcount reaching nearly 50 employees.
May Dugan Center firmographics
Firmographics- Name
- May Dugan Center
- Legal name
- May Dugan Center
- Website
- https://maydugancenter.org
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- May Dugan Center is a Cleveland-based 501(c)(3) nonprofit founded in 1969 that delivers free, integrated social services — food, behavioral health, education, trauma recovery, senior, and refugee programs — to roughly 23,000 Near West Side residents annually under a single roof.
- Ownership category
- akta.pro rank
May Dugan Center industry classification
Industry- Product category
- Social Services (Nonprofit Human Services)
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Community Food Services (624210), Outpatient Mental Health and Substance Abuse Centers (621420), Educational Support Services (61171)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- MHPSS & Trauma-Informed Support for Displaced Populations (BPADAHAJ)
Keywords
Where May Dugan Center is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
May Dugan Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Donations and Charitable Contributions: The organization relies on monetary donations from individuals, corporations, and foundations to fund operations and programs
- Government Grants and Allocations: State capital bills and government funding allocations support specific programs and facility improvements
- In-Kind Donations: Food, clothing, and household goods donated by the community are distributed to those in need
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Free services to all community members in need |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
May Dugan Center product offering
Product offeringCore offering
May Dugan Center is a Cleveland-based nonprofit that provides an integrated suite of free, trauma-informed human services to community members in need. Its core offerings include food and clothing distribution, behavioral health counseling, adult education and GED testing, trauma recovery for crime victims, senior outreach (Seniors on the Move), and refugee resettlement support. All services are delivered at no cost to clients, funded through donations, grants, and government allocations.
Product overview
May Dugan Center is a social services nonprofit offering a portfolio of interconnected programs: Food & Clothing Distribution, Behavioral Health Services, Education Resource Center (with GED testing), Trauma Recovery Center, Seniors on the Move, and Refugee Services. The organization is currently undergoing a major Capital Campaign renovation ($7.7 million raised) to triple food pantry capacity, expand behavioral health services, and create a trauma-informed facility. These programs operate as coordinated support services under one roof to address the multifaceted needs of Cleveland's Near West Side community.
Differentiator
Problem solved
Functional benefit
Products and services
- Food & Clothing Distribution Food pantry and clothing distribution program for community members in need on Cleveland's Near West Side, accessed by online appointment scheduling. Program grew to 624,000 meals annually by 2023 with plans to triple food pantry capacity.
- Behavioral Health Services Mental health and counseling services for community members, with planned expansion under the capital campaign bringing annual capacity to over 700 clients per year.
- Education Resource Center Adult education and workforce development program including a new Testing Center for GED and other standardized tests, delivered in a state-of-the-art trauma-informed environment.
- Trauma Recovery Center Program serving survivors of violent crime with trauma recovery support services, with planned expansion to all five Cleveland Police Districts to serve 2,100 victims of crime annually.
- Seniors on the Move Senior service program reaching out directly to senior residences on Cleveland's Near West Side to provide support, connection, and wellness services to aging adults.
- Refugee Services Program supporting refugees and immigrant communities in the Cleveland area, including resettlement support and access to basic needs and other MDC services.
Quantifiable outcome
- Served 23,000 clients annually
- +2 more outcomes
Companies that use May Dugan Center
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
May Dugan Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
May Dugan Center partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Community Hub PartnerscoreMay Dugan Center selected as Community Hub by United Way of Greater Cleveland, providing comprehensive services to the community through coordinated partnerships.
Scale indicators9 records
Recent moves7 records
Expansion highlights4 records
May Dugan Center competitors and assessment
Company assessmentDirect peers
- Cleveland Foodbank: Cleveland's primary regional food distribution nonprofit. Directly comparable to MDC's Food & Clothing Distribution program in terms of mission, geography, and client base, though at much larger scale and as a food-bank aggregator rather than a direct-service pantry.
- The Centers for Families and Children: Cleveland-based multi-service nonprofit offering integrated behavioral health, family, and community services. Closely comparable to MDC's integrated one-roof service model serving similar Near West Side / Greater Cleveland populations.
- Benjamin Rose Institute on Aging: Cleveland-based nonprofit focused on services and research for older adults. Directly comparable to MDC's 'Seniors on the Move' program and to its aging-adult client segment in the same geography.
- Towards Employment: Cleveland nonprofit providing workforce development and adult education services. Directly comparable to MDC's Education Resource Center and adult education/GED testing program in mission and target population.
- International Services Center: Cleveland-based refugee resettlement and immigration services agency. Directly comparable to MDC's Refugee Services program in serving newly arrived community members in the same metro area.
Broad incumbents
- Catholic Charities Diocese of Cleveland: Large multi-service social services organization operating across Northeast Ohio with broad programming in food, counseling, refugee resettlement, and senior services. Overlaps significantly with MDC's program portfolio but at substantially greater scale and broader geographic reach.
- The Salvation Army of Greater Cleveland: National social services organization with a Cleveland presence providing emergency assistance, food, and senior programs. Comparable mission and free-service model, but operates as part of a much larger national federation.
- United Way of Greater Cleveland: Regional funder and community-hub coordinator that selected MDC as a Community Hub. Comparable in coordinating role across Greater Cleveland social services, though United Way is principally a funder/convener rather than a direct service provider.
- Society of St. Vincent de Paul of Cleveland: Faith-based social services organization providing food, clothing, and emergency assistance in Greater Cleveland. Comparable direct-service model and client base to MDC's basic-needs programming.
Regional players
- Providence House: Cleveland-based crisis nursery and family services nonprofit. Comparable in serving vulnerable families and children in the Cleveland area with a focused, free, integrated-service model similar to MDC's family programming.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
May Dugan Center social profiles
Digital presenceMay Dugan Center compliance and trust
Trust signalCompliance3 records
May Dugan Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
May Dugan Center leadership team
Management profileNumber of profiles
Profiles3 records
May Dugan Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
May Dugan Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about May Dugan Center
What does May Dugan Center do?
May Dugan Center is a Cleveland-based nonprofit that provides an integrated suite of free, trauma-informed human services to community members in need. Its core offerings include food and clothing distribution, behavioral health counseling, adult education and GED testing, trauma recovery for crime victims, senior outreach (Seniors on the Move), and refugee resettlement support. All services are delivered at no cost to clients, funded through donations, grants, and government allocations.
Is May Dugan Center a public or private company?
May Dugan Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was May Dugan Center founded?
May Dugan Center was founded in 1969. It employs 11 to 50 people.
Where is May Dugan Center based?
May Dugan Center is headquartered in Cleveland, United States, in the North America region.
How does May Dugan Center make money?
Three revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are government Grants and Allocations and in-Kind Donations.
Who are May Dugan Center's main competitors?
Direct peers on record are Cleveland Foodbank, The Centers for Families and Children, Benjamin Rose Institute on Aging, Towards Employment and International Services Center. Broad incumbents are Catholic Charities Diocese of Cleveland, The Salvation Army of Greater Cleveland, United Way of Greater Cleveland and Society of St. Vincent de Paul of Cleveland. Providence House is listed as a regional player.
Does May Dugan Center have an API?
No public API is recorded for May Dugan Center.
What industry is May Dugan Center in?
May Dugan Center's product category is Social Services (Nonprofit Human Services). Its primary akta.pro industry code is BPADAHAJ, MHPSS & Trauma-Informed Support for Displaced Populations. Its NAICS code is 6242 and its SIC code is 8300.