Memorial Assistance Ministries

What Memorial Assistance Ministries does

Memorial Assistance Ministries (MAM) is a Houston-based 501(c)(3) non-profit founded in 1983 that delivers wraparound economic mobility services to low- and moderate-income individuals and families across the Houston metropolitan area. The organization operates two physical campuses — the main Spring Branch campus at 1625 Blalock Road and the Heights campus at 1015 E 11th St — supplemented by member congregation sites, and offers an integrated portfolio spanning employment services (resume/job search support, Employment Certification Program, Pathways for Young Adults, vocational training including CNA and phlebotomy, computer literacy), Literacy Advance Services (ESL, citizenship, GED, digital literacy — acquired via the 2018 Literacy Advance of Houston combination), financial education and coaching, free VITA tax preparation, immigration legal services, and emergency rent/utility assistance. Its wholly-owned MAM Resale Store & Boutique, sold online via Shopify and through Facebook Live events, functions as a social enterprise that generates up to 50% of annual revenue while also distributing essential goods to clients via vouchers.

The organization's revenue model is diversified across individual and corporate donations, foundation and government grants, resale store revenue, and minimal program fees (e.g., $40 citizenship class fee, $10 suggested minimum for shred events, $500-$2,000 paver purchases). GTM is community-led: MAM relies on congregation partnerships, a large volunteer base, social media (Facebook, Instagram, LinkedIn, YouTube), email newsletters via Constant Contact, and events such as annual luncheons, monthly prayer breakfasts, shred days, and facility tours to drive both client enrollment and donor engagement. MAM reports a program expense ratio of 86 cents per dollar raised, holds Charity Navigator four-star, Candid Platinum, and EIG Certified Transparent credentials, and in 2024 served 18,231 individuals from 15,502 families, positively impacting 29,580 people total. Strategic activity includes the 2018 Literacy Advance acquisition, construction of the Hamill Education and Workforce Training Center (2025), the November 2025 closure of the West Campus, and creation of dedicated Volunteer Engagement and Literacy Advance Services departments under new directors.

Name

Memorial Assistance Ministries

Legal name

Memorial Assistance Ministries

Website

https://mamhouston.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Memorial Assistance Ministries is a Houston-based 501(c)(3) non-profit founded in 1983 that provides wraparound employment, literacy, financial, and immigration legal services to low-income individuals and families across two campuses, funded primarily by donations, grants, and a resale-store social enterprise.

Ownership category

akta.pro rank

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual and Corporate Donations: MAM receives charitable contributions from individuals, corporations, and foundations. The organization conducts annual fundraising campaigns, paver campaigns for capital projects, and monthly giving programs (Stepping Stones). DonorPerfect is used for online donations.
2. Resale Store Revenue: MAM's Resale Store generates up to 50% of annual revenue for client services. The store sells donated goods including clothing, household items, electronics, and furniture. Revenue supports all MAM programs and client assistance.
3. Program Fees: MAM charges modest fees for certain programs including citizenship classes ($40 fee) to help cover materials costs while maintaining accessibility.
4. Government and Foundation Grants: MAM receives grants from government entities (Harris County COVID Relief Fund) and foundations (Hamill Foundation, Episcopal Health Foundation) to fund specific programs and emergency assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Memorial Assistance Ministries partners with hardworking Houstonians to build stable lives through holistic economic mobility services. Its core offerings include Employment Services (job coaching, vocational training, computer literacy, Employment Certification Program), Literacy Advance Services (ESL, Citizenship, GED, Digital Literacy), Financial Education and Coaching, Free Tax Preparation, Immigration Legal Services, and Emergency/Disaster Assistance. Programs are delivered free or at nominal cost at the Spring Branch and Heights campuses, supplemented by the MAM Resale Store and Boutique which generates up to 50% of annual revenue to fund client services.

Product overview

Memorial Assistance Ministries operates as a single unified non-profit service organization offering a coordinated portfolio of community assistance programs, not a software platform. The core offerings include Employment Services (ECP, Pathways for Young Adults, Job Coaching, Vocational Training, Computer Literacy, English Learners track), Literacy Advance Services (ESL, Citizenship Classes, Digital Literacy, GED), Financial Education & Coaching with Free Tax Preparation, Immigration Legal Services, Disaster Assistance, and the MAM Resale Store & Boutique as a social enterprise generating revenue for programs. Services are delivered at two physical campuses (Spring Branch Main and Heights) with virtual/hybrid options, and include the Hamill Education and Workforce Training Center expansion. Programs often integrate with each other—clients may access ESL classes alongside employment services, or financial coaching with tax preparation—to provide holistic economic mobility support.

Differentiator

Problem solved

Functional benefit

Brands

• Stepping Stones Monthly Giving Program: Monthly giving program allowing donors to support families with recurring contributions
• Hamill Education and Workforce Training Center
• Connections Café
• Innova Community Business Academy

Products and services

• Employment Services

Quantifiable outcome

• 18,231 individuals served from 15,502 families in 2024, positively impacting 29,580 people total
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor and supporting.

• Shred TexminorOthersShredding services provider for MAM Shred Days events. Secure document shredding provided on-site during community fundraising events.
• Christ the King Presbyterian ChurchsupportingStrategic or Co-development PartnerHost site for Summer 2026 citizenship classes. One of MAM's member congregations providing space for programs during West Campus closure and transition period.

Scale indicators11 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• BakerRipley: Houston-area social services nonprofit offering ESL, citizenship, financial education, employment, and emergency assistance to immigrant and low-income families. Most direct functional peer to MAM's wraparound economic mobility model.
• Goodwill Industries of Houston: Houston nonprofit operating a resale-driven social enterprise that funds workforce development, vocational training, and job placement. Comparable to MAM's combined resale-store-plus-employment-services model.
• International Rescue Committee (Houston): Houston office of a global refugee resettlement agency offering employment services, ESL, case management, and immigration support. Closely comparable to MAM's English Learners and Immigration Legal Services programs.
• Houston Area Urban League: Houston nonprofit providing workforce development, job placement, financial empowerment, and youth pathways. Directly comparable to MAM's Employment Services, Pathways for Young Adults, and Financial Education offerings.
• YMCA of Greater Houston: Houston-based community services organization offering youth programs, ESL, employment support, and emergency assistance through neighborhood branches. Comparable scale and multi-site community-services footprint.
• Catholic Charities of the Archdiocese of Galveston-Houston: Faith-based Houston-area nonprofit delivering emergency assistance, immigration legal services, ESL, and refugee resettlement. Closely comparable to MAM's mix of emergency aid and immigration programming.
• The Salvation Army Greater Houston: Houston-area branch offering emergency financial assistance, social services, and family support. Comparable on emergency assistance and case management components of MAM's offering.

Others

• United Way of Greater Houston: Houston funder and convener that distributed Greater Houston COVID-19 Recovery Fund grants to MAM. Functions as a peer funder, not direct service competitor, but comparable in scale, donor stewardship, and grant-making capacity.

Regional players

• Houston Food Bank: Houston-region emergency food and relief provider that partners with MAM on client referrals. Comparable on the emergency relief and benefits navigation dimensions but does not offer employment or ESL.
• Star of Hope Mission: Houston-area faith-based nonprofit providing emergency shelter, food, and case management. Comparable on emergency assistance and wraparound services but does not compete on employment or literacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Customer concentration

• Xtwitter.com/mamresale
• YouTubeyoutube.com/channel/UCdVLe8pmq_9N2HTbkCC-svw/featured
• Facebookfacebook.com/MAMHouston
• LinkedInlinkedin.com/company/memorial-assistance-ministries
• Instagraminstagram.com/mamhouston

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memorial Assistance Ministries