Kensa Heat Pumps

What Kensa Heat Pumps does

Kensa Heat Pumps is a UK-based manufacturer and installer of ground source heat pumps (GSHPs), founded in 1999 and headquartered in Truro, Cornwall. The company extracts heat from the ground via boreholes or ground loops to provide heating, cooling and hot water for residential and commercial applications, and claims over 50% of all UK ground source heat pump installations. Its product range spans the compact Shoebox NX and Shoebox units for individual flats and homes, the Evo and Kensa Q ranges for broader residential and commercial projects, and the PREDICT platform for remote monitoring of heat pump performance.

Kensa's differentiated offering centers on its networked GSHP architecture, in which ambient loops installed in streets deliver heat from the ground at a near year-round constant of 10°C to a heat pump in each connected home. This model is positioned as a multi-utility analogue to the gas grid, enabling cost-effective compliance with the UK Future Homes Standard without grid upgrades. Revenue is generated through three streams: hardware sales of GSHP units to installers and developers, professional services including borehole drilling, ground loop installation and system commissioning (delivered in-house), and managed-services-style long-term network fees from third-party-financed ground array infrastructure. The company also operates an in-house drilling capability and maintains a UK-wide installer partner network alongside direct enterprise sales to housing developers, social housing providers, homeowners and public/commercial building projects.

Kensa is partly owned by Legal & General and Octopus Energy following a 2024 investment described as Britain's largest in ground source heat pumps. The group operates through Kensa Group Limited and four wholly-owned subsidiaries: Kensa Heat Pumps Limited, Kensa Contracting Limited, Kensa Utilities Limited and Kensa Engineering Ltd. Certifications include MCS, ISO 9001, ISO 14001 and ISO 45001, and the company has stated a 2040 ambition to install 50,000 heat pumps per year and employ 1,500 people.

Name

Kensa Heat Pumps

Legal name

Kensa Group Limited

Website

https://kensaheatpumps.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Kensa Heat Pumps is a UK manufacturer and installer of ground source heat pumps, founded in 1999, serving housing developers, social housing providers, homeowners and public/commercial buildings with GSHP hardware, networked heating infrastructure and in-house drilling services.

Ownership category

akta.pro rank

Product category

Ground Source Heat Pumps

NAICS

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Heating Equipment (except Warm Air Furnaces) Manufacturing (333414), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Pumps & Pumping Equipment (3561), Heating Equipment, Except Electric & Warm Air Furnaces (3433)

akta.pro primary industry

Heat Pumps (Air/Water/Ground Source) (IMAHAKAF)

akta.pro secondary industries

Geothermal Heat Pumps & Ground-Source Systems (Residential/Commercial, Drilling/Loop Installation) (EUAMAEAH), Heat Pump Repair & Maintenance (HSAOAHAD), Heat Exchangers & Thermal Transfer Equipment (IMAHAKAC)

Keywords

• Ground source heat pumps
• Heat pump manufacturing
• Heat pump installation
• Renewable heating systems
• Networked heat pumps

Headquarters

HQ city

Truro

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Heat Pump Manufacturing & Sales: Manufacturing and selling ground source heat pumps including Shoebox NX, Evo, and Kensa Q models. Revenue from equipment sales to installers, housing developers, and direct customers.
2. Installation Services: Full installation services from consultation and design to installation and aftercare. Includes borehole drilling, ground loop installation, and system commissioning.
3. Network/Utility Fees: Long-term network fees for networked heat pump infrastructure. Third-party financed ground arrays with ongoing fees for heat network access.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Kensa Heat Pumps manufactures and installs ground source heat pumps (including the Shoebox NX, Evo, Kensa Q, and Shoebox models) that extract heat from the ground via boreholes or ground loops to provide heating, cooling, and hot water for residential and commercial buildings. The company also delivers networked (ambient-loop) heat pump infrastructure and full installation services including in-house borehole drilling.

Product overview

Kensa Heat Pumps is a UK-based manufacturer of ground source heat pumps offering a range of products from compact solutions for individual homes to high-capacity systems for commercial developments. The product portfolio includes the Shoebox NX, Shoebox, Evo, and Kensa Q models. The company also provides the PREDICT monitoring platform for tracking heat pump performance. Kensa operates across housing developments, social housing, public and commercial buildings, and private homeowner segments.

Differentiator

Problem solved

Functional benefit

Products and services

• Kensa Shoebox NX Compact next-generation ground source heat pump designed for individual homes and flats, providing heating and passive cooling for residential applications.
• Kensa Evo Versatile ground source heat pump suitable for various residential and light commercial applications, engineered for efficient heating and cooling across different project sizes.
• Kensa Q Ground source heat pump in the Kensa product range designed for residential applications and project-based requirements.
• Kensa Shoebox Compact ground source heat pump designed for individual flat or home installations, providing space-efficient heating and cooling.
• PREDICT Heat Pump Monitoring Platform Application-based monitoring platform that enables remote monitoring of Kensa heat pump serial numbers and operational performance data for installers and customers.
• Ground Source Heat Pump Installation and Drilling Services End-to-end ground source heat pump installation service covering consultation, design, borehole drilling, ground loop installation, system commissioning, and aftercare, delivered by Kensa's in-house drilling team for residential and commercial projects.

Quantifiable outcome

• Ground source heat pumps are 324% efficient on average vs 82.5% for gas boilers
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Element EnergyminorStrategic or Co-development Partner · 26 May 2024Element Energy conducted comprehensive Low Carbon Heat Study examining costs, performance, and benefits of networked ground source heat pumps. Phase 1 examined householder perspective and efficiency; Phase 2 examined electricity grid impacts in 2050.
• GTCcoreStrategic or Co-development PartnerMulti-utility partnership providing networked ground source heat pumps at scale for new housing developments. GTC packages Kensa's solution alongside other utilities, streamlining delivery and costs. Requires no grid upgrades, enabling developers to build without delay. Cost-effective compliance with Future Homes Standards at lower cost per plot than individual ASHPs.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Vaillant: Major German heating manufacturer with established UK presence spanning boilers, ASHPs and hybrid systems. Competes with Kensa on residential heating decarbonisation but lacks GSHP network infrastructure.
• Bosch Thermotechnology: Global heating brand (Worcester Bosch) with dominant UK boiler position extending into ASHPs and GSHPs. Competes on residential retrofit and new-build heating but does not operate a multi-utility networked model like Kensa.
• Daikin: Global HVAC and heat pump leader with strong UK ASHP position. Competes for low-carbon heating installations in housing developers and social housing; Kensa differentiates by focusing on GSHPs and networked architecture.
• Glen Dimplex: Irish-headquartered heating group with UK brands including Dimplex heat pumps. Direct competitor in residential heat pumps including GSHPs, broadly comparable in size and category focus.
• NIBE: Swedish-listed heat pump manufacturer with broad European footprint including UK. Closest large-scale European heat pump peer to Kensa across residential and commercial applications, though Kensa is more specialised on ground-source and network infrastructure.
• Stiebel Eltron: German heat pump specialist with WPLAC series of GSHPs in the UK. Competes with Kensa for residential GSHP installations, particularly in retrofit applications, though lacks a networked utility model.
• Viessmann: German heating manufacturer active in UK heat pumps including GSHPs. Overlaps with Kensa in ground-source technology but is broader-portfolio and does not offer Kensa's networked utility infrastructure.
• Mitsubishi Electric: Major supplier of air-source and ground-source heat pumps in the UK via Ecodan range. Most directly comparable to Kensa at the product level, but operates as a broad incumbent rather than a specialist networked GSHP operator.

Others

• GTC: Multi-utility infrastructure provider partnering with Kensa to package networked ground-source heat pumps alongside gas, electricity and fibre for new housing developments. Adjacent infrastructure peer rather than heat-pump manufacturer.
• Octopus Energy: Flagship Kensa investor and partner plus a competing heat pump installer/provider in the UK. Comparable as an adjacent ecosystem participant with shared incentives around networked low-carbon heating, rather than as a direct heat-pump manufacturer peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/KensaHeatPumps
• Facebookfacebook.com/kensaheatpumps

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kensa Heat Pumps