ARZ Haan AG

What ARZ Haan AG does

ARZ Haan AG is a privately held German healthcare services group headquartered in Haan (with a registered office cited as Wuppertal) that operates as the holding entity for a portfolio of subsidiaries serving the country's Heilberufe (healthcare professional) market. Founded over 50 years ago as a pharmacy billing center (Apothekenrechenzentrum), the group has evolved into a multi-vertical provider of prescription billing, financial services, and software solutions for more than 18,000 customers across over 30 professional groups, including pharmacies, freelance midwives, dental practices, remedial and medical supply providers, inpatient and outpatient nursing facilities, and patient transport services. The company processes approximately 175 million receipt billings per year with a transactional volume of around 14 billion euros.

The group's product portfolio combines transactional services with proprietary SaaS solutions distributed through specialized subsidiaries. ARZ Service GmbH delivers prescription billing and financial products for pharmacies; AZH provides full-service billing and consulting for midwives; RZH handles billing across 30 professional groups plus smart software and apps; ARZ.dent offers the teemer web-based dental practice management platform; teemfactor layers cloud-based online factoring on top of dental practice management; arz.digital drives innovation in software for various customer groups and develops products such as Hedi (remedial therapy practice software) and CLEO (a mobile app for patient transport); ARZ.care provides telephone and digital care consulting; and DM EDV delivers care management software for ambulatory, semi-stationary, and stationary nursing facilities.

The business model blends transaction-fee revenue (per-billing service charges on 175 million annual transactions), recurring SaaS subscriptions (teemer, Hedi, CLEO, DM EDV), financial services spread (teemfactor factoring), and professional services (consulting, quality management, documentation). Go-to-market is B2B sales-led through direct relationships managed by the operating subsidiaries, supported by digital channels (corporate website, LinkedIn, XING) and industry events. The company holds BSI C5 cloud security attestation and is compliant with the German Supply Chain Due Diligence Act (LkSG), positioning it as a regulated, security-focused incumbent in a fragmented domestic market with no disclosed external parent or external funding.

Name

ARZ Haan AG

Legal name

ARZ Haan AG

Website

https://arz.de

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ARZ Haan AG is a privately held German healthcare services group providing prescription billing, financial services, and SaaS solutions to more than 18,000 healthcare providers across 30-plus professional groups, processing approximately 175 million billing transactions and 14 billion euros in volume annually through eight operating subsidiaries.

Ownership category

akta.pro rank

Product category

Healthcare Billing Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro industry

PRIMARYBPAAAGAB

Accounts Receivable (Invoicing, Cash Application, Deductions)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Finance & Accounting Outsourcing (AP/AR, GL, Billing)

SECONDARYFSAMAGAE

Direct Debit / ACH Collections & Recurring Billing

Financial & Insurance/Payments & Transaction Processing/ACH & Direct Debit Processing

Keywords

• Healthcare billing services
• Prescription billing software
• Practice management software
• Healthcare factoring services
• Medical billing solutions

Headquarters

HQ city

Haan

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Prescription Billing Services: Core prescription billing services for pharmacies and healthcare providers, processing over 175 million receipt billings annually with a volume of approximately 14 billion euros.
2. Financial Services: Financial services for healthcare providers including factoring solutions through teemfactor.
3. Software Solutions: Software-as-a-service solutions including practice management software (teemer, Hedi), mobile apps (CLEO), and care consulting software.
4. Professional Services: Full-service partner services for healthcare professionals including billing, quality management, documentation, organization, planning, and consulting.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ARZ Haan AG is a German holding company that, through its subsidiaries, provides prescription billing services, financial services (including factoring), and proprietary practice management software for healthcare providers. The group processes approximately 175 million receipt billings annually with a billing volume of about 14 billion euros, serving more than 18,000 customers across 30+ professional groups including pharmacies, midwives, dental practices, remedial therapists, nursing facilities, and medical transport services.

Product overview

ARZ Haan AG is a leading German healthcare services group providing billing, financial services, and software solutions across a multi-subsidiary portfolio. The company operates through distinct business units: ARZ Service handles prescription billing for pharmacies; AZH serves midwives; RZH supports 30 professional groups including home care and medical supply providers; ARZ.dent offers dental practice software (teemer); teemfactor provides dental factoring; arz.digital drives digital innovation with products like Hedi (Heilmittel practice management) and CLEO (patient transport app); ARZ.care offers care consulting; and DM EDV provides care management software. The group serves over 18,000 customers and processes 175 million billing documents annually.

Differentiator

Problem solved

Functional benefit

Products and services

• Prescription Billing Services (ARZ Service GmbH) Reliable prescription billing services and innovative financial and software products for local pharmacies (Apotheken), operated for over 50 years by ARZ Service GmbH.
• Midwife Billing & Services (AZH) Full-service partner for freelance midwives (Hebammen), providing services and software solutions for organization, billing, quality management, documentation, and consulting.
• Multi-Professional Billing & Software (RZH) Billing services and smart software solutions for 30 professional groups including home care, remedial and auxiliary means providers, and patient transport services, offered by RZH Rechenzentrum für Heilberufe GmbH.
• teemer Dental Practice Software Web-based practice management software for dental practices enabling digital patient management from planning, patient education, digital anamnesis, treatment, and billing, accessible from any location at any time.
• teemfactor Dental Factoring Cloud-based online factoring service for dental practices that combines practice management with factoring, providing transparent and comfortable workflows for practice staff and patients.
• Hedi Practice Software Digital practice management solution for remedial therapy practices (Heilmittelerbringer) that digitizes the practice workflow from prescription capture to billing, including automated checks to reduce rejections.
• CLEO Patient Transport App Mobile app for patient transport services enabling digital capture of medical transportation trips via mobile photo and streamlined billing with RZH, accelerating payout and reducing administrative overhead.
• ARZ.care Care Consulting Full-service digital, telephone, and in-person care consulting services for patients and caregiving relatives, leveraging over 15 years of market experience.
• DM EDV Care Software Full-featured, flexibly deployable software for ambulatory, semi-stationary, and stationary care, developed in close coordination with customers and partners.

Quantifiable outcome

• 175 million receipt billings processed annually
• +2 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Zukunftspakt ApothekecoreStrategic or Co-development PartnerARZ Service GmbH is a member of the 'Zukunftspakt Apotheke' (Future Pact Pharmacy), positioning ARZ as a secure and innovative partner for pharmacies in the digital healthcare transformation.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• medatixx GmbH & Co. KG: German provider of practice management software and billing services for physicians and therapists. Directly comparable to RZH and Hedi (remedial therapy PMS) on software + outsourced billing for ambulatory healthcare providers.
• CompuGroup Medical SE & Co. KGaA: European leader in healthcare practice management software and billing/clearinghouse services. Competes with ARZ.dent (teemer) on dental PMS and with RZH/ARZ Service on physician and pharmacy practice software and billing workflows in Germany.
• Helmsauer-Gruppe: German healthcare financial services and billing group serving physicians, dentists, pharmacists, and other providers. Directly comparable to ARZ on outsourced billing, factoring, and financial back-office for German healthcare professionals.
• PVS dental GmbH: Specialist German dental billing and clearinghouse service. Directly comparable to ARZ.dent and teemfactor on outsourced dental billing and factoring for German Zahnarztpraxen.
• Solutio GmbH: Specialist vendor of dental practice management software and billing solutions in Germany. Competes head-to-head with ARZ.dent (teemer) for the same dental practice customer base.
• Damp Soft GmbH: Established German vendor of practice management software for dental and medical practices. Comparable to ARZ.dent (teemer) and DM EDV on practice software for German SMB healthcare providers.
• ABD GmbH (Abrechnungsdienst für Zahnärzte): German dental billing and receivables management specialist serving dental practices. Competes with ARZ.dent / RZH on outsourced dental billing and collections in the same German market.
• NOVENTI Health SE: Germany's largest pharmacy clearinghouse and healthcare payment services provider. Directly comparable to ARZ Service GmbH on prescription billing, with overlapping pharmacy customer base and similar transaction-fee economics under the same German statutory framework.

Broad incumbents

• DATEV eG: Large German cooperative providing payroll, accounting, and billing IT to professional service firms including healthcare providers. Overlaps with ARZ on outsourced billing/finance back-office and B2B software for the same healthcare professional segments.
• Arvato (Bertelsmann): Large global BPO and financial services provider with a dedicated healthcare vertical. Competes with ARZ on outsourced billing, AR, and customer management for healthcare and insurance clients, albeit across many industries.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/arz-haan-ag

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARZ Haan AG