INFOsys Kommunal GmbH

What INFOsys Kommunal GmbH does

INFOsys Kommunal GmbH is a German software company headquartered in Kirkel-Limbach (Saarland) that has specialized since its founding in the early 1990s in specialist software for German public social welfare administration. Its flagship product, Care4, is a modular Fachverfahren (specialist procedure) covering the full scope of German social welfare law including SGB XII monetary benefits, housing allowance (Wohngeld), asylum seeker benefits (AsylbLG), integration assistance under SGB IX, case management, and education and participation benefits (BuT). The platform is built on Microsoft .NET and features a fully automated calculation engine that handles competing and supplementary benefits, distributes income across multiple assistance types via the gross principle, and generates legally compliant notices through integrated Microsoft Word-based form management with hundreds of pre-delivered placeholders. A complementary mobile web application, Reva, enables social workers to capture ICF-based needs assessments on-site with offline capability and one-click transfer back to Care4. Care4 also offers multi-tenant database architecture for counties sharing a single installation, as well as interfaces to major financial systems (SAP, Orgasoft, H&H, CIP) and document management systems (Enaio, CC ECM, VIS, Lorenz 2Charta).

The company operates a direct, consultative sales-led go-to-market model targeting German municipalities, counties, social welfare offices (Sozialämter), housing benefit offices (Wohngeldstellen), foreigner authorities, and state social authorities. Revenue is generated through modular Care4 software licensing (subscription, annual billing, quote-based pricing with no public price list), complemented by professional services including on-site and remote training, specialist consulting on process optimization, and custom .NET programming for individual customer requirements. Customer relationships are characteristically long-tenured, with multiple references dating back to the Care3 predecessor (since 1996) and demonstrating decade-plus retention. The company maintains DIN ISO 9001 certification (achieved October 2023) and pursues family-friendly employer and diversity initiatives at the regional Saarland level.

In February 2025, INFOsys Kommunal was acquired by Prosozial GmbH (Koblenz), an IT company serving job centers and social welfare organizations; both entities remain operationally independent but share the Microsoft .NET development environment and now cover the full social welfare spectrum from job centers through social welfare offices to housing benefit offices. The 11–50 employee company sells exclusively within Germany, with no international expansion disclosed, and operates without a self-service or reseller channel.

Name

INFOsys Kommunal GmbH

Legal name

INFOsys Kommunal GmbH

Website

https://infosys-kommunal.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

INFOsys Kommunal GmbH is a German software vendor that develops Care4 and Reva, modular Microsoft .NET-based specialist procedures for German municipal social welfare, housing benefit, asylum, and integration assistance administration, serving municipalities, counties, and public authorities nationwide.

Ownership category

akta.pro rank

Product category

Social Welfare Administration Software

NAICS

Computer Systems Design and Related Services (54151), Social Assistance (624)

SIC

Services-Prepackaged Software (7372), Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIAKAH

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage)

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYBPAIAKAK

Social Care & Long-Term Care Benefits Administration

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYHLACAHAD

Care Management & Coordination Platforms (case/disease management workflows)

Healthcare & Life Sciences/Digital Health & Health IT/Population Health Management & Value-Based Care Analytics

Keywords

• Social welfare software
• Municipal administration software
• SGB XII specialist procedure
• Housing benefit software
• Asylum seeker benefits software

Headquarters

HQ city

Kirkel

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing (Care4 and Reva): INFOsys Kommunal generates revenue primarily through the licensing/sale of its specialist software products Care4 and Reva to German public administrations. Care4 is a modular suite that customers purchase based on the Leistungsbereiche (benefit modules) they require. Pricing is individualized and quote-based, with no public pricing listed on the website.
2. Professional Services (Training, Consulting, Custom Development): Revenue is also generated through training services (on-site and at the company's training room), specialist consulting (organization, process optimization, controlling), and custom software development for individual customer requirements beyond standard software capabilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

INFOsys Kommunal develops and sells Care4, a modular specialist software (Fachverfahren) for German social welfare administration covering SGB XII benefits, housing allowance (Wohngeld), asylum seeker benefits (AsylbLG), integration assistance (SGB IX), case management, and education/participation benefits. The company also offers Reva, a mobile web application for on-site client needs assessment that integrates with Care4. Both products are sold to German public administrations such as municipalities, counties, social welfare offices, housing benefit offices, and foreigner authorities.

Product overview

INFOsys Kommunal GmbH offers a modular product portfolio centered on two core software products: Care4 and Reva. Care4 is the main platform—a comprehensive, modular solution for social welfare administration covering all social assistance benefits (SGB XII), housing benefits, and asylum benefits. Reva is a complementary mobile web application for on-site needs assessment that integrates with Care4. Care4 includes multiple functional modules for controlling, form management, evaluation, automation, revenue management, multi-tenancy, and interface connectivity. Both products are delivered alongside services including support, training, professional consulting, and custom programming.

Differentiator

Problem solved

Functional benefit

Brands

• 11elements: Internal development process and company culture framework/mindset adopted by the company, named after the eleven founding employees who developed it.

Products and services

• Care4 Modular complete solution for German social welfare covering SGB XII benefits, housing benefits, asylum seeker benefits, integration assistance (SGB IX), case management, and education and participation benefits. With over 100 person-years of development time, it handles automated performance calculation, booking, and consideration of competing or supplementary benefits. Used by municipalities, cities, counties, housing benefit offices, and foreigner authorities across Germany.
• Reva Mobile web application for social workers to conduct on-site needs assessment with clients. Works fully offline on tablets or laptops, supports offline ICF catalog access, and transfers captured data back to Care4 with one click. Designed for field-based social workers and case managers.
• Support & Service Direct support via telephone, email, remote maintenance, and on-site assistance from experienced specialists without automated filtering systems or call queues. For existing Care4 and Reva customers.
• Training Basic and advanced seminars, special courses for legal or software changes, and customer-specific training sessions including on-site introduction support for Care4 users.
• Professional Consulting Consulting on organization, process optimization, and controlling across all specialist areas based on over 25 years of company experience with German social welfare administration.
• Custom Programming Individual software solutions as extensions to Care4 or standalone products using Microsoft .NET technology for desktop, server, web, and mobile solutions, tailored to specific customer requirements.

Quantifiable outcome

• Care4 has been used by some municipal customers continuously since 1996 (Care3/Care4), indicating long-term, sustained use.
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature7 records

Partnerships

One partnership is on record.

• Prosozial GmbHcoreStrategic or Co-development Partner · 17 February 2025Prosozial GmbH, an IT company serving job centers, social welfare offices, and social work organizations based in Koblenz, acquired INFOsys Kommunal GmbH on 17 February 2025 (effective 01 March 2025). Both companies remain independent entities but share the same development environment (Microsoft .NET) and complementary product focus within the social welfare sector. Together they cover the full spectrum of social welfare: from job centers (Prosozial) through social welfare offices to housing benefit offices (INFOsys Kommunal). Key managers Wolfgang Hoffmann and Stephan Idel were appointed as Managing Directors of INFOsys Kommunal as part of the acquisition.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Prosozial GmbH: Strategic acquirer of INFOsys Kommunal since February 2025 and a direct peer in the German municipal social welfare IT market. Prosozial specializes in job center IT (SGB II/Arbeitslosengeld II) while INFOsys Kommunal covers social welfare offices (SGB XII), so both serve the same municipal customer base with adjacent product coverage in the same Microsoft .NET stack.
• PROSOZ Herten GmbH (Bertelsmann Arvato): One of the largest German providers of Fachverfahren software for social welfare administration (SGB XII, SGB II, Wohngeld), historically tied to the Bertelsmann group. Directly competes with Care4 in the same municipal customer segment with a similar modular specialist-procedure product approach and serves many of the same large city and county customers.
• H&D International GmbH: Munich-based software vendor providing Fachverfahren for German social welfare administration (SGB XII, SGB II) to municipal customers. Directly competes with Care4 in the social welfare IT market with similar product positioning and customer segment.

Broad incumbents

• AKDB (Anstalt f\u00fcr Kommunale Datenverarbeitung in Bayern): Bavaria's municipal data processing center and one of Germany's largest public sector IT service providers, offering its own social welfare Fachverfahren (OK.SOZIUS) alongside hundreds of other municipal applications. Serves a similar municipal welfare customer base in Bavaria and other states but with a much broader portfolio, making it both a competitor in the social welfare suite and a potential framework partner.
• Dataport A\u00d6R: Joint IT service provider owned by the Northern German states (Schleswig-Holstein, Hamburg, Bremen, Mecklenburg-Vorpommern, Brandenburg, Sachsen-Anhalt), delivering broad public sector software including welfare applications. Geographic complement to INFOsys Kommunal and operates as a generalist municipal IT partner across multiple functional domains.
• regio iT gesellschaft f\u00fcr informationstechnologie mbH: Municipal IT service provider for cities and counties in North Rhine-Westphalia (Aachen, M\u00fcnster, and surrounding regions), offering data center and Fachverfahren services including social welfare administration. Comparable to INFOsys Kommunal in being a regional public-sector IT specialist serving welfare offices, but with a broader overall portfolio.

Regional players

• Kommunale Informationsverarbeitung Sachsen (KISA / KIV Sachsen): Municipal IT service provider for cities and counties in Saxony, delivering data center services and Fachverfahren for social welfare administration among other public-sector modules. Comparable as a regional municipal IT specialist competing for the same welfare office customer base but limited primarily to the Saxony territory.
• ITEBO GmbH: IT service provider for municipalities and public administrations in eastern German states (Lower Saxony, Saxony-Anhalt, Thuringia), offering municipal data processing and Fachverfahren services. Comparable regional peer competing for welfare office customers in eastern Germany rather than across the full national footprint of INFOsys Kommunal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/care4
• Facebookfacebook.com/INFOsysKommunal
• LinkedInlinkedin.com/company/infosys-kommunal-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INFOsys Kommunal GmbH