InPhase

What InPhase does

InPhase, now operating as Ideagen Healthcare Guardian following a 2025 rebrand into the Ideagen corporate portfolio, is a UK-headquartered provider of cloud-based integrated governance, patient safety, and quality management software founded in 1991. Its core platform combines over 30 modular apps covering incident reporting, risk management, audit oversight, CQC compliance, complaints and feedback management, and assurance, all unified through a single sign-on environment with real-time triangulated dashboards. The system has held NHS England LFPSE V5.0 and V6.0 certification since April 2022, placing InPhase among a limited number of approved suppliers for UK healthcare incident reporting, and it integrates natively with Microsoft 365 (Teams, Word Add-in) alongside third-party systems including Datix, Perfect Ward, Health Assure, SAP, Oracle, and SQL Server via a RESTful API.

The company's customer base is concentrated in the UK NHS, with 80+ NHS trust customers, and is expanding into private healthcare, care homes, local government, and international markets (Ireland, USA, Australia, Saudi Arabia). Revenue is generated through a SaaS subscription model sold primarily via the UK Government G-Cloud (RM1557) procurement framework, supplemented by modular app pricing (monthly billing), professional services through its Customer Success Suite, and a proprietary Datix migration tool that transfers historic records such as the 350,000+ records migrated for Bedfordshire Hospitals NHS Foundation Trust. Distribution combines field sales to large NHS accounts with a self-service G-Cloud Digital Marketplace channel for smaller public sector buyers.

The most recent product-layer development is Ideagen Mazlan AI, launched in 2026 in early preview, adding NLP-based summarization, AI form-fill assistance, predictive prevention planning with risk stratification, voice-to-text incident capture, and sentiment analysis. The platform reports operational outcomes including up to 90% faster incident reporting, 45% faster reporting versus competing LFPSE systems, and CQC rating improvements of two levels within six months for customer organizations. InPhase operates with 11–50 employees from its headquarters in Stoke Poges, United Kingdom, under the leadership of founder and CEO Robert Hobbs, with Andrew Bingham overseeing customer success and Paul Clinton leading product strategy as Chief Solutions Officer.

Name

InPhase

Legal name

InPhase Limited

Website

https://inphase.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

InPhase (Ideagen Healthcare Guardian) provides cloud-based integrated governance, patient safety, and quality management software to 80+ UK NHS trusts and other healthcare providers, with NHS England LFPSE-certified incident reporting across 30+ modular apps.

Ownership category

akta.pro rank

Product category

Healthcare Governance and Patient Safety Software

NAICS

Software Publishers (5132), Software Publishers (51321), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF)

akta.pro secondary industries

Data Privacy, Consent & Compliance Management (HDAEADAG), Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG)

Keywords

• Patient safety software
• Incident reporting system
• Healthcare governance platform
• Risk management software
• Compliance management software

Headquarters

HQ city

Stoke Poges

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS Licensing: Cloud-based software-as-a-service model with subscription licensing. Organizations pay for services as they use them through the G-Cloud framework. Modular app approach allows purchase of specific apps or full suite.
2. Professional Services: Implementation, training, and support services included as part of the Customer Success Suite. Dedicated migration team for data migration from legacy systems including proprietary Datix migration tool.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

InPhase, now operating as Ideagen Healthcare Guardian, sells a cloud-based, integrated governance, risk, compliance, and patient safety software platform composed of 30+ modular apps covering LFPSE-certified incident reporting, audit oversight, risk management, CQC oversight, feedback/complaints management, and quality assurance. The platform is targeted at NHS trusts, private healthcare providers, care homes, community services, and other regulated bodies, with native Microsoft 365 integration and an embedded AI engine (Mazlan) for summarization and predictive prevention.

Product overview

InPhase, now operating as Ideagen Healthcare Guardian, offers a unified platform-plus-modules architecture with over 30 integrated apps for patient safety, quality governance, and compliance management. The core platform provides a single source of truth with real-time triangulated dashboards, connecting incidents, audits, risk, CQC oversight, feedback, and quality assurance modules. Key products include the Incidents & Complaints App (LFPSE-certified), Audit Oversight App, Risk Management App, CQC Oversight App, Feedback App, and the newly launched Ideagen Mazlan AI module. The platform is available via G-Cloud for UK public sector procurement and integrates natively with Microsoft 365 and third-party systems including Datix migration tools, Perfect Ward, and data warehouses.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Up to 90% faster incident reporting
• +13 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles4 records

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability8 records

Feature7 records

Partnerships

Three partnerships are on record, tiered minor and core.

• InPhase (Renewable Energy)minorStrategic or Co-development PartnerInPhase is listed as an industry partner supporting the Power Electronics Finishing School initiative launched by IIT Madras in partnership with MNRE and ITEL Foundation. The six-month residential programme trains graduates in power electronics for the renewable energy sector across IIT Madras, IIT Kanpur, and IIT Bombay campuses. InPhase provides sector exposure and placement opportunities to programme graduates.
• MicrosoftcoreTechnology or IntegrationCertified Microsoft partner with native integration into Microsoft 365 environment including Teams collaboration capabilities, Word Add-in for report generation, and seamless user experience within the Microsoft ecosystem. The partnership enables healthcare organizations to work within their existing Microsoft infrastructure.
• UK Government Digital Marketplace (G-Cloud)coreChannel Partner/ Reseller/ DistributorListed supplier on the UK Government G-Cloud (RM1557) framework, enabling direct procurement by NHS bodies, central government, local authorities, and other public sector organizations through the Digital Marketplace portal.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat6 records

Customer concentration

• Xx.com/InPhaseLive

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InPhase