IT Partner
IT Partner is a private Microsoft Gold Partner (since 2006) providing Microsoft 365 licensing, cloud migration, security, and managed services to 1,160 active enterprise clients across 28 countries via 5 global offices and proprietary tenant management tools.
- Company typePrivate
- Founded2015
- HeadquartersWilmington, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What IT Partner does
IT Partner LLC (operating under the brand names IT Partner and o365hq) is a private, Delaware-incorporated Microsoft solutions partner headquartered in Wilmington, Delaware. Founded in 2006 as a Microsoft Gold Partner, the company delivers end-to-end Microsoft 365 and Azure services including cloud subscriptions (CSP/NCE), volume licensing, cloud migration, security implementation, and ongoing managed services. It serves 1,160 active clients across 28 countries through five offices in the US, Australia, the UK, Canada, and the EU, with vertical focus on finance, healthcare, government, nonprofit, and technology sectors.
The product portfolio combines Microsoft licensing resale with a suite of proprietary tools and professional services. Proprietary products include Tenant Optimizer (analytics for license and tenant management), Tenant Pre-Migration Assistant (migration cost estimation), ITP Assistant (a Microsoft Teams-based service tool), License Assistant and Comparison tools, Windows Server Licensing Calculator, and the SharePoint File Xplorer Excel add-in. Service offerings span Exchange, SharePoint, Google-to-Microsoft, and tenant-to-tenant migrations; security implementations including Defender suite and Azure Sentinel SIEM/SOAR; managed services such as Office 365 Administrator On Demand ($15/user/month) and infrastructure monitoring; and compliance readiness for SOC 1/2 and ISO 27001. Engineers hold Microsoft certifications across Modern Work, Security, Infrastructure, Data & AI, and Digital & App Innovation competencies.
IT Partner generates revenue through five streams: Microsoft cloud subscription reselling (recurring), volume licensing (one-time/perpetual), professional services (per-project, per-hour, or per-seat), managed services (monthly recurring), and Microsoft Surface hardware sales. Pricing examples include Office 365 E3 at $23-$27.60 per user/month depending on commitment term, engineering services at $175-$200/hour, and migration services at $35/mailbox plus project management fees. The GTM motion is sales-led and enterprise-focused, combining direct phone/email/Teams outreach with a self-service e-commerce portal and a set of free tools/calculators for top-of-funnel demand generation. Leadership consists of CEO Mike Mackey and COO Alex Makeyev, both with extensive Microsoft partner experience. The firm has received Microsoft's Area Operations Excellence Partner of the Year award and operates as an independent private entity with no disclosed parent company, institutional investors, or external funding.
IT Partner firmographics
Firmographics- Name
- IT Partner
- Legal name
- IT Partner LLC
- Website
- https://o365hq.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IT Partner is a private Microsoft Gold Partner (since 2006) providing Microsoft 365 licensing, cloud migration, security, and managed services to 1,160 active enterprise clients across 28 countries via 5 global offices and proprietary tenant management tools.
- Ownership category
- akta.pro rank
IT Partner industry classification
Industry- Product category
- Cloud IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industries
- Cloud FinOps & SaaS Spend Management (BPAEAOAH), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where IT Partner is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
IT Partner business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Microsoft Cloud Subscriptions (CSP/NCE): Resale of Microsoft Cloud Solution Provider subscriptions including Microsoft 365, Azure, and related cloud services. Revenue generated from subscription markups on Microsoft licensing with various billing cadences from monthly to multi-year commitments.
- Microsoft Volume Licensing: Sale of Microsoft volume licenses including Open License Program (OLP) perpetual licenses for operating systems, desktop applications, server products, and development tools. Minimum order requirements apply (5 OLP licenses initial, subsequent orders any quantity within 2 years).
- Professional Services: IT consulting, implementation, migration, and support services including Exchange migration ($35/mailbox), Teams setup ($3,500), Intune deployment ($6,500), and various security implementations. Services priced per-project, per-hour, per-seat, or as fixed-fee engagements.
- Managed Services: Ongoing managed services including Office 365 Administrator On Demand ($15/user/month), IT Infrastructure Monitoring ($9/month), Azure monitoring ($5/month), and Device Management. Revenue generated through recurring monthly fees with optional per-incident or per-hour add-ons.
- Hardware Sales: Sale of Microsoft Surface devices and related hardware with return policies for factory-sealed products within 60 days.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Office 365 E3 - Monthly Commitment |
| Subscription | Monthly | Office 365 E3 - Annual Monthly Payment |
| Subscription | Annual | Office 365 E3 - Annual Commitment |
| One time/ perpetual license | Pay-as-you-go | Volume Licensing Discounts |
| Subscription | Monthly | Managed Services |
| Unit Pricing | Pay-as-you-go | Professional Services - Hourly |
| Unit Pricing | Pay-as-you-go | Migration Services - Per Mailbox |
| Subscription | Multi-year contract | Security Services |
| Freemium | Pay-as-you-go | Free Services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels6 records
IT Partner product offering
Product offeringCore offering
IT Partner (o365hq.com) is a Microsoft Gold Partner delivering end-to-end Microsoft 365 and Azure solutions to organizations globally. The company resells Microsoft cloud subscriptions (CSP/NCE) and volume licenses, and provides professional services including cloud migration (tenant-to-tenant, Google Workspace to Microsoft 365, Exchange/SharePoint), security implementation (Defender suite, Azure Sentinel, compliance), and ongoing managed services (Azure, SharePoint, Teams, Exchange administration). It also develops proprietary tools such as Tenant Optimizer, ITP Assistant, and SharePoint File Xplorer.
Product overview
IT Partner is a Microsoft-focused IT solutions provider offering a comprehensive portfolio of licensing, migration, security, and managed services. The core offering centers on Microsoft 365 licensing through CSP/NCE subscriptions and Volume Licensing (Open License Program), complemented by professional services including cloud migration (tenant-to-tenant, Google Workspace to Microsoft 365, Exchange/SharePoint migrations), security implementation (Defender suite, Azure Sentinel, compliance assessments), and managed services (Azure, SharePoint, Teams administration). The portfolio includes proprietary tools: Tenant Optimizer for analytics, Tenant Pre-Migration Assistant for cost estimation, ITP Assistant (Teams-based support tool), License Assistant, License Comparison, Windows Server Licensing Calculator, and SharePoint File Xplorer (Excel add-in). Add-on products include Office 365 E3 plans and 10-Year Audit Log Retention for compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- Microsoft 365 Licensing and Subscriptions (CSP/NCE)
Quantifiable outcome
- Successfully served hundreds of clients across the globe with 5,620 total clients served
- +2 more outcomes
Companies that use IT Partner
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
IT Partner technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
IT Partner partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftflagshipIT Partner has been a Microsoft Gold Partner since 2006, holding 18 years of continuous partnership. Engineers are certified in Modern Work, Security, Infrastructure, Data & AI, and Digital & App Innovation. The company is an authorized Cloud Solution Provider (CSP) for Microsoft 365 cloud subscriptions and Microsoft Volume Licensing reseller, distributing Microsoft products globally through their platform.
Scale indicators9 records
Recent moves1 record
Expansion highlights5 records
IT Partner competitors and assessment
Company assessmentDirect peers
- ANS Group: UK-based Microsoft Gold Partner providing cloud, managed services, and Microsoft 365 solutions to mid-market and enterprise customers — closely aligned in geography and product focus.
- Crayon: Norwegian software asset management and cloud economics company with strong Microsoft licensing FinOps capabilities and cloud migration services, directly competing for the same Microsoft licensing and FinOps budget.
- SoftwareONE: Swiss-based global software and cloud licensing specialist and Microsoft LSP with similar FinOps/SaaS-spend-management offerings and migration services, competing directly for Microsoft volume licensing and cloud migration deals.
- Bytes Technology Group: UK-listed Microsoft-focused IT solutions provider offering Microsoft licensing, cloud services, and managed services to enterprise and mid-market customers across the UK and Ireland — overlapping customer profile and product mix.
- Rackspace Technology: Public managed cloud services provider with comparable Azure and Microsoft Cloud managed-services offerings, multi-cloud migration practices, and enterprise customer base.
Broad incumbents
- Avanade: Accenture/Microsoft joint venture providing enterprise Microsoft 365, Azure, and security services globally — directly comparable offering but at much larger scale with deeper Microsoft enterprise footprint.
- Computacenter: European-headquartered enterprise IT infrastructure and Microsoft partner providing managed services, licensing, and digital workplace solutions across multiple geographies.
- Insight Enterprises: Large global Microsoft LSP and IT solutions provider with much broader scale, offering hardware, software, and services to enterprise customers — overlapping product categories but at significantly larger scale.
Emerging players
- Simeio Solutions: Identity and access management specialist with deep Microsoft Entra ID and security expertise, competing for some of the same Microsoft security and identity managed-services engagements.
Regional players
- Datacom: Australia/NZ-headquartered IT services provider with Microsoft partnership covering cloud migration, managed services, and licensing across the APAC region where IT Partner has a Cameron Park office.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
IT Partner social profiles
Digital presenceIT Partner compliance and trust
Trust signalCompliance4 records
IT Partner financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Partner leadership team
Management profileNumber of profiles
Profiles2 records
IT Partner funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Partner M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Partner
What does IT Partner do?
IT Partner (o365hq.com) is a Microsoft Gold Partner delivering end-to-end Microsoft 365 and Azure solutions to organizations globally. The company resells Microsoft cloud subscriptions (CSP/NCE) and volume licenses, and provides professional services including cloud migration (tenant-to-tenant, Google Workspace to Microsoft 365, Exchange/SharePoint), security implementation (Defender suite, Azure Sentinel, compliance), and ongoing managed services (Azure, SharePoint, Teams, Exchange administration). It also develops proprietary tools such as Tenant Optimizer, ITP Assistant, and SharePoint File Xplorer.
Is IT Partner a public or private company?
IT Partner is a private company. It is classified as management employee owned and is currently operating.
When was IT Partner founded?
IT Partner was founded in 2015. It employs 1 to 10 people.
Where is IT Partner based?
IT Partner is headquartered in Wilmington, United States, in the North America region.
How does IT Partner make money?
Five revenue lines are on record. Microsoft Cloud Subscriptions (CSP/NCE) is the primary driver. The others are microsoft Volume Licensing, professional Services, managed Services and hardware Sales.
Who are IT Partner's main competitors?
Direct peers on record are ANS Group, Crayon, SoftwareONE, Bytes Technology Group and Rackspace Technology. Broad incumbents are Avanade, Computacenter and Insight Enterprises. Simeio Solutions is listed as an emerging player. Datacom is listed as a regional player.
Does IT Partner have an API?
No public API is recorded for IT Partner.
What industry is IT Partner in?
IT Partner's product category is Cloud IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAOAH, Cloud FinOps & SaaS Spend Management. Its NAICS code is 54151 and its SIC code is 7373.