Delaware United Kingdom

What Delaware United Kingdom does

Delaware United Kingdom (legally Delaware Digital LLP) is a Bristol-headquartered IT consultancy and the UK and Ireland arm of the global delaware group, which is ultimately controlled by Belgian parent delaware Consulting CV. The firm delivers enterprise IT transformation services centred on two technology ecosystems: SAP (S/4HANA, Business Technology Platform, Analytics Cloud, SuccessFactors, RISE with SAP) and Microsoft (Azure, Dynamics 365, Microsoft 365, Power Platform, Copilot). It holds top-tier partner designations with both vendors — SAP Platinum Partner and Microsoft Cloud Solution Partner with Azure Expert MSP status — and is one of only 11 global firms to hold both top-tier SAP and Microsoft designations concurrently.

The business operates a platform-plus-services model, combining licensed enterprise software implementations with bespoke professional services and a recurring Application Management Services (AMS) offering. Customer engagement is direct enterprise field sales targeting large organisations across 17+ industry verticals, including aerospace and defence, automotive, financial services, healthcare, manufacturing, public sector, and utilities. Named customers include Medivet, VisitBritain/VisitEngland, J & E Davy, VINCI Construction, Audley Group, and Scope, with delivery framed as multi-year change-management programmes rather than transactional licences. GTM is reinforced by co-marketing with SAP and Microsoft, and the firm is bolstering AI-adjacent capabilities through Copilot, Generative AI, and ISO 42001-certified AI management services.

UK and Ireland headcount stood at 385+ in FY2024, up from 300+ in FY2023, supporting delivery of the firm's 150+ Microsoft Teams projects and a broadening solution portfolio that now includes Sustainability, Enterprise Asset Management, Supply Chain Optimisation, and Generative AI services. The firm is led by Managing Partner Ian Greenhalgh and holds an extensive compliance stack (ISO 9001, 27001, 14001, 20000, 22301, 45001, 42001, plus Cyber Essentials Plus and NHS DSP 'Standards Exceeded'). The parent group operates in 16+ countries across Europe, Asia-Pacific, and the Americas, but this analysis focuses on the UK and Ireland entity.

Name

Delaware United Kingdom

Legal name

Delaware Digital LLP

Website

https://delaware.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting and Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Management Consulting Services (54161), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations) (BPAEAGAG), ERP Managed Services & AMS (Application Management) (BPAEAGAB), Enterprise Architecture & Technology Roadmapping (BPAEAAAC), Digital Strategy & Transformation (BPAHAEAA), Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Enterprise IT consulting
• SAP implementation services
• Microsoft cloud solutions
• Digital transformation consulting
• Business application integration

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional IT Consulting Services: End-to-end IT consulting and implementation services including strategy development, user experience design, mobile app development, cloud services and digital transformation. Services cover analysis, integration, implementation, change management and communication.
2. Technology Implementation Services: Implementation and integration services for SAP and Microsoft platforms including SAP Concur, Dynamics 365, Microsoft 365, Azure, and Power Platform solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Delaware UK provides enterprise IT consulting and implementation services centred on the SAP and Microsoft technology ecosystems, delivering end-to-end digital transformation from strategy and analysis through integration, implementation, change management, and ongoing application support. Offerings span ERP migrations (including RISE with SAP and S/4HANA), Microsoft 365 Modern Workplace, Dynamics 365, Azure Data & AI, Copilot enablement, customer experience, supply chain, sustainability, and managed application services across 17+ industry verticals.

Product overview

Delaware UK is a global IT consultancy offering advanced digital solutions through a platform-plus-services model. The core technology ecosystems are SAP (including S/4HANA, SuccessFactors, Analytics Cloud, and Business Technology Platform) and Microsoft (including Azure, Dynamics 365, Microsoft 365, and Power Platform). Key solution areas include AI & Copilot for Microsoft AI integration, Data & Analytics leveraging Fabric and Power BI, Customer Experience, and Generative AI services. The company also offers specialised services in Enterprise Asset Management, Supply Chain Optimisation, Sustainability, and Application Management. Industry-specific solutions span Aerospace & Defence, Automotive, Chemicals, Energy, Financial Services, Healthcare, Life Science, Manufacturing, Public Sector, Retail, and Utilities.

Differentiator

Problem solved

Functional benefit

Products and services

• SAP Platform Services End-to-end consulting and implementation services across the SAP ecosystem including S/4HANA, SAP Business Technology Platform, SAP Analytics Cloud, SAP SuccessFactors, SAP Cloud ERP, SAP Joule, SAP Concur, RISE with SAP, and SAP S/4HANA migrations for enterprise ERP, analytics, HR, and supply chain transformation.
• Microsoft Platform Services Consulting and implementation services across Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform, and AI & Copilot for enterprise cloud, productivity, application, and AI transformation.
• AI & Copilot Solutions Advisory, integration, and custom-build services for Microsoft Copilot, Azure OpenAI, and Copilot Studio, including AI strategy and enablement, custom AI assistants, and multi-channel conversational AI deployment for enterprise customers.
• Azure Data & AI Services Data migration, modern data platform implementation, and AI automation services built on Azure Synapse, Microsoft Fabric, Power BI, Azure AI, Machine Learning, and Microsoft Purview for unified analytics and AI-ready data estates.
• Microsoft Modern Workplace Microsoft 365 transformation services delivering secure, collaborative, AI-powered workplace environments with zero-trust security, real-time teamwork via Microsoft Teams, and AI-driven productivity enhancements.
• Microsoft Power Platform Services Consulting, build, and integration services for Power Apps, Power Automate, Power BI, and Power Pages to develop low-code applications, automate workflows, and deliver analytics and self-service portals.
• Dynamics 365 Business Central Implementation Implementation and consulting services for Microsoft Dynamics 365 Business Central, the cloud ERP for small and mid-sized businesses covering financials, operations, and customer service.
• Dynamics 365 Finance & Supply Chain Implementation Enterprise ERP implementation services for Dynamics 365 Finance and Supply Chain Management with AI-powered insights, automation, and integration to operational systems.
• Dynamics 365 Contact Centre Implementation services for the AI-driven omnichannel Dynamics 365 Contact Centre solution unifying voice, chat, email, SMS, and social channels with Copilot for Service integration.
• Dynamics 365 Field Service Implementation and configuration services for Dynamics 365 Field Service, combining IoT data, AI-driven scheduling, and mobile tools for proactive technician dispatch and field operations.
• SAP Concur Implementation Consulting and deployment services for SAP Concur Expense, Concur Travel, and Concur Invoice to deliver connected corporate travel, expense, and invoice management.
• Customer Experience Transformation End-to-end customer experience services spanning digital strategy, CRM, contact centre, and analytics for personalised omnichannel customer engagement.
• Data and Analytics Services Modern data platform and analytics services using Microsoft Fabric, Power BI, and governance frameworks (Microsoft Purview) to deliver trusted insights and AI-ready data assets.
• Generative AI Services Generative AI consulting and solutioning using Azure OpenAI and custom AI models to enable intelligent automation, content generation, and business process enhancement for enterprise customers.
• Application Management Services (AMS) Ongoing managed support, optimisation, and enhancement services for SAP, Microsoft, and other enterprise application estates under multi-year managed service engagements.
• Enterprise Asset Management Services Asset lifecycle management and optimisation services to maximise value from physical and digital enterprise assets using SAP and Microsoft platforms.
• Robotic Process Automation Services Consulting and implementation services for robotic process automation combined with AI to automate repetitive business processes and intelligent workflows.
• Supply Chain Optimisation Services End-to-end supply chain transformation consulting and implementation using SAP Digital Supply Chain, S/4HANA for Supply Chain, and Microsoft platforms to improve visibility, efficiency, and resilience.
• Sustainability Services ESG and sustainability consulting and implementation using SAP Cloud for Sustainable Enterprises and Microsoft Sustainability Cloud to measure and improve environmental and social performance.
• SAP S/4HANA Migration Services Dedicated SAP S/4HANA migration and RISE with SAP transition services for enterprises moving from legacy SAP ERP to next-generation cloud ERP.
• Project Recovery Services Specialist consulting engagement to rescue at-risk or stalled SAP and Microsoft transformation projects and bring them back on track.
• Evolve Business Consulting Strategic business consulting services aligned to enterprise IT and digital transformation roadmaps, delivered alongside technology implementation engagements.

Named customers6 records

Segments12 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability10 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationSAP is a major technology partner of Delaware. The company holds SAP Platinum Partner status and provides implementation services for SAP solutions including SAP S/4HANA, SAP Business Technology Platform, SAP Analytics Cloud, SAP SuccessFactors, SAP Concur, and RISE with SAP. Delaware delivers comprehensive SAP ERP implementations and migrations.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a major technology partner with Delaware holding Microsoft Cloud Solution Partner and Azure Expert MSP status. Delaware provides implementation services across Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform, and Microsoft Copilot. The company is recognized as one of 11 global businesses to hold both SAP Platinum and Microsoft Cloud Solution awards.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams is a key platform for Delaware's Modern Workplace solutions. Delaware has delivered over 150 Microsoft Teams projects and developed in-house solutions for automated governance, access to company communication and knowledge, and task dashboards.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Version 1: Ireland-headquartered SAP and Microsoft partner with a strong UK arm, offering end-to-end enterprise application implementation, managed services and cloud transformation of comparable size and specialisation to Delaware UK. One of the most direct comparables in the UK&I SAP/Microsoft boutique SI segment.
• Kainos: UK and Ireland-listed digital technology consultancy with strong public-sector and enterprise practices across Microsoft, AWS and data platforms. Comparable to Delaware UK as a UK&I-headquartered mid-tier digital transformation and application services firm competing for similar enterprise and public-sector mandates.
• Columbus Global: European-headquartered (Denmark) SAP-focused consultancy with significant UK presence, delivering ERP implementation, digital transformation and managed services. Comparable on SAP-centric delivery model, vertical specialisation and mid-tier SI scale, though more SAP-only than Delaware's dual SAP/Microsoft stance.
• BJSS: UK-headquartered enterprise technology and engineering consultancy delivering cloud, data, AI and Microsoft-platform solutions to UK enterprise and public-sector clients. Comparable to Delaware UK on UK scale, Microsoft-ecosystem orientation and enterprise transformation focus.
• Sapphire Systems: UK-based boutique SAP and Microsoft SI focused on enterprise application implementation and managed services for mid-market and enterprise clients. Closely comparable to Delaware UK on size, partner-led go-to-market and SAP/Microsoft dual-practice positioning.

Broad incumbents

• Accenture: World's largest IT and management consultancy with deep SAP and Microsoft practices globally and a substantial UK business. Direct competitor for enterprise transformation deals but serves a much broader portfolio of services and industries.
• PwC UK: Big Four firm with significant UK technology and digital transformation practice spanning SAP, Microsoft and cloud. Overlaps with Delaware UK on enterprise transformation RFPs while also offering broader strategy, assurance and advisory services.
• Deloitte UK: Big Four advisory firm with a sizeable UK technology consulting practice covering SAP, Microsoft, cloud and AI transformation. Competes with Delaware UK on enterprise mandates but combines consulting with audit, tax and broader advisory services.
• Tata Consultancy Services (TCS): Global Indian-headquartered IT services major with large UK delivery presence and strong SAP and Microsoft practices. Competes with Delaware UK on enterprise applications and managed services but operates at vastly greater scale and with a global delivery model.
• Capgemini: Global IT services and consulting leader with top-tier SAP and Microsoft partnerships and a large UK delivery footprint. Competes with Delaware UK for large enterprise transformation mandates but operates at materially greater scale across a much broader portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCSSBucrLv5rssPX0HU5lx1Q
• LinkedInlinkedin.com/company/delaware-united-kingdom

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delaware United Kingdom