Accord

What Accord does

Accord is a Minnesota-based nonprofit social services organization, founded in 1971 (formerly known as Community Involvement Programs) and headquartered at 1515 Energy Park Drive in St. Paul. The organization delivers person-centered programs for adults with disabilities, mental health challenges, and families across the Twin Cities and greater Minnesota region, with a workforce of 1,001-5,000 employees and operations that support over 300 individuals in its day service programs alone.

Accord's core service portfolio spans nine integrated lines: Care Coordination, Case Management, Day Support Services, Employment Support Services, 245D Basic Services, Financial Management Services, Housing Opportunities, Social Security Advocacy (provided free of charge), and Family Support Services. In August 2024, Accord acquired Edges Wellness Center LLC as a wholly owned subsidiary, adding affirming, trauma-informed mental health and LGBTQIA2S+ specialty therapy to its offerings. The underlying operating model is human-delivered, evidence-based casework rather than a technology platform, supported by Minnesota 245D licensure and CQL Person-Centered Excellence Accreditation with Distinction (awarded 2024).

Accord's revenue model is primarily fee-for-service through Minnesota government waiver programs (notably the CADI waiver) plus Medicaid and Medicare reimbursement, supplemented by charitable donations, virtual fundraising events (e.g., Greatest Lives Gala), and corporate/community partnerships such as the ScoreSide Minnesota Vikings campaign. There is no direct charge to eligible clients for most services; eligibility is tied to disability status and Minnesota residency. Go-to-market is community-led, relying on referrals from social workers, healthcare providers, CADI hotline channels, and word-of-mouth rather than traditional sales motion.

Name

Accord

Legal name

Accord

Website

https://accord.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Disability and Mental Health Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Disability services
• Mental health support
• Case management
• Employment support
• Community-based social services

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Waiver-Funded Programs: Services are funded through government waiver programs including CADI (Community Access for Disability Inclusion) waiver. The organization also receives funding from Medicaid, Medicare, and government contracts for disability and mental health services.
2. Donations and Fundraising: Accord generates revenue through charitable donations from individuals and organizations, including virtual fundraising events like the Greatest Lives Gala and partnerships with platforms like AmazonSmile.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Accord is a non-profit social services organization that provides person-centered programs for individuals with disabilities and mental health challenges across the Twin Cities and greater Minnesota. Its service portfolio spans care coordination, case management, day support, employment support, 245D basic services, financial management, housing opportunities, family support services, and Social Security Advocacy, augmented by mental health and wellness services delivered through its wholly owned subsidiary Edges Wellness Center LLC.

Product overview

Accord is a non-profit social services organization offering a comprehensive suite of person-centered services for individuals with disabilities and mental health challenges. The organization operates as a unified service delivery model rather than a technology product, providing integrated Care Coordination, Case Management, Day Support Services, Employment Support Services, 245D Basic Services, Financial Management Services, Housing Opportunities, Social Security Advocacy, and Family Support Services. In August 2024, Accord acquired Edges Wellness Center LLC as a wholly owned subsidiary, expanding mental health service capacity. Services are delivered through evidence-based approaches supporting adults and families in the Twin Cities and greater Minnesota region.

Differentiator

Problem solved

Functional benefit

Products and services

• Care Coordination Coordination services that help individuals navigate and access various support resources and services across the healthcare and social services systems.
• Case Management Comprehensive case management services providing ongoing support, advocacy, and resource navigation for individuals with disabilities and mental health needs.
• Day Support Services Day programs offering structured activities, life skills development, social opportunities, and personal empowerment activities for individuals with disabilities.
• Employment Support Services Services helping individuals with disabilities find and maintain employment, including job coaching, skills training, resume support, and workplace accommodation assistance.
• 245D Basic Services State-licensed basic services compliant with Minnesota's 245D regulations for individuals receiving home and community-based services.
• Financial Management Services Support services helping individuals manage their finances, budgets, and economic stability while maintaining independence.
• Housing Opportunities

Quantifiable outcome

• Individuals supported to live more independent lives with personalized support plans
• +1 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Edges Wellness Center LLCcoreStrategic or Co-development Partner · 15 August 2024Accord acquired Edges Wellness Center LLC in August 2024. Edges operates as a wholly owned subsidiary of Accord while retaining its brand identity. The acquisition expands Accord's service capacity and enhances mental health support, particularly for LGBTQIA2S+ communities in Minnesota. Edges will continue accepting Medical Assistance and now also Medicare.
• ScoreSide AppminorGTM or Marketing Partner · 3 October 2021Partnership with ScoreSide app during Minnesota Vikings seasons. Users can sign up, choose a donation amount per offensive yard the Vikings gain, and support Accord while cheering on the team. Partnership renewed in 2022 with added prizes and giveaways for participants.
• CQL | The Council on Quality and LeadershipcoreOthersCQL provides Person-Centered Excellence Accreditation, With Distinction to Accord. This accreditation involves validation of Basic Assurances Self-Assessment, implementation of Personal Outcome Measures, alignment with Shared Values, planning meetings, focus groups, and consultation with CQL staff members.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sevita Health: National disability and behavioral health services provider operating home and community-based waiver programs across many states. Directly comparable to Accord in service mix (case management, day, employment, housing supports) and in reliance on Medicaid waiver reimbursement, but at much larger national scale.
• REM Minnesota: Minnesota-based provider of home and community-based services for individuals with disabilities, part of the Sevita network. Operates in the same geography and waiver programs (CADI) as Accord, offering overlapping services including case management, employment, and 245D-licensed supports.
• Opportunity Partners: Minnesota nonprofit providing employment services, day programs, and community-based supports for individuals with disabilities. Direct regional competitor and peer operating in the same Twin Cities waiver ecosystem as Accord.
• Rise: Minnesota-based nonprofit serving people with disabilities through employment, case management, and community living programs. Operates in the same Twin Cities geography and waiver funding channels, with overlapping service lines to Accord.
• Living Well Disability Services: Twin Cities nonprofit providing residential, in-home, and community-based services for individuals with intellectual, developmental, and physical disabilities. Direct regional peer operating in the same Minnesota waiver environment as Accord.

Broad incumbents

• Volunteers of America: Large national nonprofit delivering disability, behavioral health, housing, and senior services across the U.S. Overlaps with Accord in disability case management, housing, and family support, but operates at far greater scale and across many states and service verticals.
• Easterseals: National nonprofit network providing disability and rehabilitation services, including employment support, case management, and community living. Comparable to Accord on mission and service categories, but with broader geographic reach and a federated affiliate model.
• The Arc: National disability advocacy and direct-services organization with state and local chapters providing case management, family support, employment, and advocacy. Comparable to Accord on disability-services mission and person-centered approach, but with a stronger advocacy identity.

Regional players

• L'Arche USA: National federation of communities supporting people with intellectual and developmental disabilities through residential and day programs. Comparable to Accord on person-centered disability supports, though operating a distinct community/intentional-neighborhood model rather than waiver-funded case management.
• Capabilities Partnership: Minnesota nonprofit providing individualized supports for people with developmental disabilities, including case management, day, and employment services. Comparable regional peer in the same CADI waiver and 245D regulatory framework as Accord.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/accordmn

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Accord