What Trust-IT Services does

Trust-IT Services SRL is a privately held Italian professional-services firm, founded in 2002 and headquartered in Pisa, with a UK-registered contact address in Enfield. The company operates as a B2B service provider to the European Union's Framework Programme research ecosystem, delivering communication, dissemination, marketing, event management, training, UX/UI design, and custom software development for projects funded under Horizon Europe, Horizon 2020, the Digital Europe Programme, and adjacent EU instruments. Its client base comprises European universities, research institutions, ESFRI clusters, EU executive agencies, Joint Undertakings, and standards bodies; named relationships span 15+ years with anchor clients including CERN, CNRS, CNR-ISTI, CSC, Fraunhofer ISI, POLIMI, and University of Piraeus.

The company's technical core is the TRUST-GRANTS platform — a customisable multi-user system for managing open calls for proposals and cascading-grants processes under Horizon Europe and Digital Europe. The platform has been deployed across OSCARS, FIDELIS, EOSC Future, RDA Europe, and NGI TRANSOCEANIC, administering tens of millions of euros in third-party grant flows. Complementary in-house capabilities include Drupal-based web platform development, multimedia production (graphic, video, animation), stakeholder database management, and domain-specific tools such as the Verticals Cartography platform (5G/6G use-case mapping) and the Standards Tracker (ICT standards contribution monitoring). Trust-IT also operates a controlled affiliate, COMMpla Srl, that handles technical development, creating a dual-entity delivery model.

Trust-IT monetises exclusively through project-based professional services contracts: it joins EU-funded research consortia as a work-package leader (typically covering dissemination, communication, exploitation, and software deliverables) or is procured directly via public tenders. Revenue is not publicly disclosed; the firm is privately held, has no parent company, no funding rounds, and no disclosed M&A. The 11-50 employee range and 70+ cumulative project participations indicate a stable niche consultancy rather than a venture-backed growth company.

Name

Trust-IT Services

Legal name

Trust-IT Services SRL

Website

https://trust-itservices.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Enfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services for EU Research Projects: Trust-IT generates revenue by providing communication, dissemination, project management, software development, and training services as a consortium partner or contractor in EU-funded research projects. Revenue comes from Horizon Europe, Horizon 2020, Digital Europe Programme, and other EU funding mechanisms. Services are delivered through project-based contracts within research consortia.
2. Custom Software Development: Development of custom web platforms, applications, and digital solutions for research organizations and EU initiatives. Revenue generated through project deliverables and standalone development contracts.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Trust-IT Services provides digital marketing, communication, and dissemination strategy services alongside custom software and web-based solutions for EU-funded research projects. The company also delivers event management, training (eLearning), UX/UI design, graphic and video production, and project management support as a consortium partner or contractor in Horizon Europe, Horizon 2020, and Digital Europe programmes. Its proprietary TRUST-GRANTS platform supports administration of cascading grants and open calls.

Product overview

Trust-IT Services offers a portfolio of communication, digital marketing, and software solutions for EU-funded research projects. The core product is the TRUST-GRANTS™ Platform for managing cascading grants and open calls, which has been deployed across multiple projects including OSCARS, FIDELIS, EOSC Future, and RDA Europe. Additional offerings include custom software and web-based solutions (with back-end, front-end, and full software development capabilities), UX/UI design services, graphic and video services, event management, training (eLearning), marketing and communication services, and project management support. The VeriFish Web App represents a specialized product for seafood sustainability indicator communication.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 100 new community members per month on average for managed websites
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

33 partnerships are on record, tiered core and minor.

• COMMpla SrlcoreStrategic or Co-development PartnerCOMMpla Srl is Trust-IT's controlled affiliated organisation located in Pisa, Italy. The two companies work together on EU research projects, with COMMpla providing technical development and Trust-IT handling communication and project coordination. Collaboration spans over a decade on web development, platform design, and project delivery for clients including ISUZU Midi Europe.
• Aristotle University of ThessalonikiminorStrategic or Co-development PartnerPartner listed in Trust-IT's partner network. Specific collaboration details not explicitly stated in available sources.
• DANS (Data Archiving and Networked Services)minorStrategic or Co-development PartnerListed as partner in Trust-IT's collaborative network. Dutch research organisation for digital archiving and data services.
• ECSO (European Cyber Security Organisation)minorStrategic or Co-development PartnerPartner in Trust-IT's ecosystem, particularly for cybersecurity projects including Cyberwatching.eu and related initiatives.
• Fondazione Bruno KesslerminorStrategic or Co-development PartnerItalian research institute listed as a partner in Trust-IT's collaborative network for European research projects.
• CNRS (Centre national de la recherche scientifique)coreStrategic or Co-development PartnerFrench national research agency and major European research institution. Long-standing collaboration on ASTERICS, ESCAPE, and other scientific cluster projects. Giovanni Lamanna, CNRS/LAPP Director, provides testimonials praising Trust-IT's work.
• CNR ISTI (Istituto di Scienza e Tecnologie dell'Informazione)coreStrategic or Co-development PartnerItalian national research council institute. Donatella Castelli, Research Director, has collaborated with Trust-IT since 2005 on numerous EU and international initiatives.
• CSC - IT Center for SciencecoreStrategic or Co-development PartnerFinnish IT Center for Science. Damien Lecarpentier, Director of International Collaborations & Partnerships, has collaborated with Trust-IT for over a decade on data management, e-Infrastructure policy, and digital twins projects.
• ENoLL (European Network of Living Labs)minorStrategic or Co-development PartnerEuropean network of living labs. Giulia Campodonico, Head of Projects at ENoLL, provides testimonials for Trust-IT's collaboration on several projects.
• ETSI (European Telecommunications Standards Institute)minorStrategic or Co-development PartnerEuropean standards organisation. Listed as partner in Trust-IT's network for ICT standardisation projects including StandICT.eu and SEEBLOCKS.
• Fraunhofer Institute for Systems and Innovation Research ISIcoreStrategic or Co-development PartnerGerman research organisation. Professor Knut Blind collaborates with Trust-IT on StandICT.eu and SEEBLOCKS EDU4Standards for ICT standards as aggregators of coordinated efforts.
• INRIA (National Institute for Research in Digital Science and Technology)minorStrategic or Co-development PartnerFrench national research institute for digital science. Listed as partner in Trust-IT's collaborative network.
• CERN (European Organization for Nuclear Research)coreStrategic or Co-development PartnerBob Jones, Senior member of CERN's scientific staff, has worked with Trust-IT as dissemination and communication partner for many years, particularly around European research infrastructures and cloud computing topics.
• University of TwenteminorStrategic or Co-development PartnerDutch research university. Listed as partner in Trust-IT's network, particularly involved in EOSC and data infrastructure projects.
• Trinity College DublinminorStrategic or Co-development PartnerIrish university listed as a partner in Trust-IT's collaborative network for European research projects.
• GFT ItaliaminorStrategic or Co-development PartnerItalian technology consulting company listed as a partner in Trust-IT's network.
• INLECOM INNOVATIONminorStrategic or Co-development PartnerInnovation management company listed as a partner in Trust-IT's collaborative network.
• Intellera ConsultingminorStrategic or Co-development PartnerItalian consulting firm listed as a partner in Trust-IT's network for European research projects.
• Aarhus UniversityminorStrategic or Co-development PartnerDanish research university listed as a partner in Trust-IT's collaborative network.
• VLIZ (Flanders Marine Institute)minorStrategic or Co-development PartnerBelgian marine research institute. Partner in Trust-IT's network, relevant for Blue-Cloud and ocean/marine projects.
• IDC (International Data Corporation)minorStrategic or Co-development PartnerGlobal market intelligence firm listed as a partner in Trust-IT's network for ICT and research projects.
• EURESCOMminorStrategic or Co-development PartnerEuropean institute for research and development in telecommunications. Listed as partner in Trust-IT's network.
• META GroupminorStrategic or Co-development PartnerAlessia Melasecche Germini, CEO & Senior Researcher at META Group, has partnered with Trust-IT for several years providing qualitative support to Horizon Results Booster beneficiaries.
• Lisbon CouncilminorStrategic or Co-development PartnerBelgian think tank listed as a partner in Trust-IT's network.
• SEASCAPEminorStrategic or Co-development PartnerListed as partner in Trust-IT's collaborative network.
• Starion GroupcoreStrategic or Co-development PartnerAntonio Romeo, Operations Director Italy at Starion Group, has partnered with Trust-IT for many years in different European projects, particularly for event organisation and communications.
• CSIC (Spanish National Research Council)coreStrategic or Co-development PartnerAurora López Delgado, Research Scientist at CSIC, works with Trust-IT on the Z-ONA4LIFE project, praising their professionalism and innovative solutions.
• University of PiraeuscoreStrategic or Co-development PartnerProfessor and Vice-Rector Dimosthenis Kyriazis considers Trust-IT his 'guarantee go-to partner' for communication and dissemination in Cloud, IoT, Edge, Datamining and AI projects.
• MENAPSminorStrategic or Co-development PartnerSandra Feliciano, Head of Research Engagement - AI & Cybersecurity at MENAPS, recognises Trust-IT's work on HSbooster, INSTAR and StandICT projects for standardisation education.
• POLIMI (Politecnico di Milano)coreStrategic or Co-development PartnerAssociate Professor Danilo Ardagna has collaborated with Trust-IT since 2017 on numerous European and Brazilian research projects.
• Adapt Research Centre in DCUcoreStrategic or Co-development PartnerSharon Farrell, Project Manager, works with Trust-IT on several EU fund projects including StandICT, HSBooster, Adra-e, and SEEblocks Edu4Standards.
• Fonden Dansk StandardcoreStrategic or Co-development PartnerSigne Annette Bøgh, Senior Project Manager, works with Trust-IT on HSbooster.eu, describing the partnership as 'a game-changer for linking research, innovation and standardisation.'
• ISUZU Midi EuropeminorStrategic or Co-development PartnerMarco Vardabasso, Aftersales Director, has worked with Trust-IT via COMMpla for over a decade, expanding web presence to 12 European countries.

Scale indicators23 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• accelopment AG: Swiss-based research and innovation management consultancy supporting EU-funded projects from proposal writing through dissemination and exploitation. Competes in the same Horizon Europe consortium ecosystem, with comparable deliverables (project management, communication, impact) and customer base of academic and research organisations.
• META Group: Research and innovation consulting firm supporting EU research and policy projects with qualitative research, evaluation, communication, and dissemination services. Already partners with Trust-IT on Horizon Results Booster, indicating overlapping service offerings and customer base.
• Eurice (European Research and Project Office GmbH): German SME focused on research and innovation management for European collaborative projects. Provides project management, dissemination, communication, IP exploitation and training services to EU research projects, with a similar scope of consortium activities and customer profile to Trust-IT.
• Intellera Consulting: Italian management and digital consulting firm supporting EU-funded projects on innovation management, communication, and dissemination. Listed in Trust-IT's partner network and competes for similar EC framework contracts in Italy and across Europe.
• INLECOM INNOVATION: Innovation management company supporting EU-funded research projects across ICT, transport, and security. Provides dissemination, exploitation, and project management services similar to Trust-IT, with comparable consortium partnership model.
• Steinbeis 2i GmbH: German innovation management consultancy delivering exploitation, dissemination, and impact assessment services for EU-funded research initiatives. Directly comparable service portfolio and customer base (EU consortia, ESFRI clusters, research organisations).
• Starion Group: Pan-European B2B professional services firm providing project management, communication, dissemination, and event support for EU-funded research projects (Horizon Europe, Horizon 2020). Operates as a consortium partner similar to Trust-IT, with comparable customers (EU institutions, research organisations) and a similar delivery model across IT, space, health, and energy verticals.

Broad incumbents

• European Dynamics: Established EU IT services firm providing software development, IT consulting, and project support to European institutions. Operates across a broader portfolio including government and enterprise IT work, but competes in EU dissemination and custom software contracts adjacent to Trust-IT's niche.
• Intrasoft International: Large European IT solutions and services company providing software development, systems integration, and consulting to EU institutions and agencies. A broader incumbent that competes on EC framework contracts where Trust-IT also bids, particularly for digital and research informatics projects.

Emerging players

• Net7 Srl: Italian SME delivering web technologies and open-source publishing tools for EU-funded research projects (including Open Scholar). Smaller footprint than Trust-IT but overlapping niche in custom open-source publishing platforms for research dissemination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TrustITServices

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trust-IT Services