The Adirondack Trust Co.

What The Adirondack Trust Co. does

The Adirondack Trust Company is an independent, locally owned community bank founded in 1901 and headquartered at 473 Broadway in Saratoga Springs, New York. The bank operates 13 branches across Saratoga and Warren counties in New York's Capital Region, holding over $1.4 billion in total assets (March 2026) and serving retail consumers, small and medium businesses, high-net-worth individuals, and insurance customers through four integrated lines of business: Personal Banking, Business Banking, Wealth Management, and Insurance (via the wholly-owned Amsure subsidiary). The bank holds BauerFinancial's 5-Star Superior rating for 79 consecutive quarters and has been repeatedly recognized as the SBA's top Large Community Bank Lender in the Capital Region.

The technology platform centers on WebWise Online and Mobile Banking, which provides 24/7 account access, bill pay, Zelle peer-to-peer payments, mobile check deposit, and integrates third-party services including the SavvyMoney Credit Score tool (launched March 2026), Scorecard Rewards debit card loyalty program (2023), and the Beyond Savings location-based merchant perks app with 50+ local partners. Business Banking covers deposit accounts, term loans, lines of credit, commercial real estate and construction financing, SBA 7(a) lending, and cash management (merchant processing, ACH, wires, night depository). Wealth Management delivers investment management, financial planning, retirement planning, and estate/trust services, while Amsure provides personal and commercial insurance with offices in Saratoga Springs and Albany.

The revenue model is a traditional community bank mix: net interest income from residential, commercial real estate, construction, and SBA lending is the primary driver, supplemented by deposit and service fees, insurance commissions, wealth management advisory fees, and mortgage origination fees. Distribution combines 13 physical branches, 24/7 ATM and telephone banking, WebWise digital channels, and direct sales teams for commercial lending and wealth advisory. Ownership is held through an Employee Stock Ownership Plan with the Wait family retaining significant leadership involvement (Charles V. Wait as Chairman, Charles V. Wait, Jr. as President and CEO since February 2020); the bank is privately held with no parent company and no external funding rounds.

Name

The Adirondack Trust Co.

Legal name

The Adirondack Trust Company

Website

https://adirondacktrust.com

Company type

Private

Founded year

1901

Operating status

Operating

Headcount range

251–500 employees

Short description

The Adirondack Trust Company is an independent, locally owned community bank founded in 1901, headquartered in Saratoga Springs, NY. Operating 13 branches across Saratoga and Warren counties with over $1.4 billion in assets, it provides personal banking, business banking, SBA lending, wealth management, and insurance (Amsure) to consumers and SMBs in New York's Capital Region.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Finance and Insurance (52), Portfolio Management and Investment Advice (523940), Trusts, Estates, and Agency Accounts (52592)

SIC

National Commercial Banks (6021)

akta.pro primary industry

High-Net-Worth (HNW) Private Banking (FSABADAB)

akta.pro secondary industry

Trust & Fiduciary Advisory for HNW/UHNW (Trust Structuring & Trustee Oversight) (FSAAABAF)

Keywords

• Community banking services
• Retail banking products
• Small business lending
• Residential mortgage lending
• Wealth management services

Headquarters

HQ city

Saratoga Springs

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income on Loans: Traditional lending revenue from residential mortgages, commercial real estate loans, commercial business loans, construction loans, and SBA loans. Interest income constitutes the primary revenue driver.
2. Deposit and Service Fees: Fee income from checking accounts, savings accounts, debit cards (Scorecard Rewards program), wire transfers, ACH origination, merchant processing, and night depository services.
3. Insurance Products: Insurance products and services offered through Amsure insurance division, providing personal and commercial insurance coverage.
4. Wealth Management Services: Investment management, financial planning, retirement planning, and estate and trust services through Adirondack Wealth Management division.
5. Mortgage Origination: Origination of residential and commercial real estate mortgages, generating fee income from the origination process.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

The Adirondack Trust Company is a privately held, locally owned community bank offering retail deposits (checking and savings accounts), consumer lending (auto, personal, home equity, mortgages), business banking (term loans, lines of credit, commercial real estate, SBA lending, cash management), wealth management (investment, retirement, estate and trust services), and insurance products via its Amsure subsidiary. Services are delivered through 13 branches across Saratoga and Warren counties in New York, supported by the WebWise digital banking platform, 24/7 ATMs, and telephone banking.

Product overview

The Adirondack Trust Company offers a comprehensive, multi-channel banking platform organized into four main divisions: Personal Banking, Business Banking, and Wealth Management. The core digital banking platform is WebWise Online & Mobile Banking, which serves as the central hub for account access and integrates additional value-added services including the Credit Score tool (powered by SavvyMoney), Zelle peer-to-peer payments, and the Scorecard Rewards program. Business Banking encompasses deposit accounts (checking and savings), a full suite of lending products (term loans, lines of credit, commercial real estate, construction financing, SBA loans, and business credit cards), and cash management services (merchant processing, ACH, wire transfers). Personal Banking includes deposit accounts, mortgages (first-time homebuyer, fixed-rate, ARM, construction, refinance, home equity), consumer loans (auto, personal, credit cards), and the Beyond Savings location-based merchant perks app. Wealth Management provides financial planning, investment management, retirement planning, and estate & trust services. Insurance is offered through the Amsure sub-brand with physical office locations. The bank operates 13-14 branch locations across Saratoga and Warren counties in New York.

Differentiator

Problem solved

Functional benefit

Brands

• WebWise: Online and Mobile Banking platform offering real-time credit score access, bill pay, Zelle, and comprehensive account management.
• Amsure
• Beyond Savings
• Scorecard Rewards
• ATC Community Fund

Products and services

• Personal Checking Accounts Personal checking accounts with Visa Debit Card access, direct deposit options, and integrated online and mobile banking via WebWise for individual consumers in the bank's catchment area.
• Personal Savings Accounts Personal savings and money market accounts with competitive deposit rates and full integration with WebWise online banking for retail customers.
• Business Checking Accounts Business checking accounts with features including online banking, mobile banking, Business Visa Debit Card, and workplace banking options for local businesses.
• Business Savings Accounts Business savings accounts with competitive rates and integrated online banking access for commercial deposit customers.
• Home Mortgage Loans Residential mortgage financing including fixed-rate and adjustable-rate mortgages, construction loans, refinance products, and first-time homebuyer options for consumers in the Capital Region.
• Home Equity Loans and Lines of Credit Home equity financing including closed-end home equity loans and home equity lines of credit for major purchases, debt consolidation, or home improvements.
• Auto Loans Auto financing for new and used vehicle purchases with competitive rates and flexible terms for retail customers.
• Personal Loans Unsecured personal loans for various needs including debt consolidation, major purchases, and unexpected expenses for consumers.
• Personal and Business Credit Cards Personal Visa credit cards and Business Visa credit cards offering rewards, benefits, and expense management capabilities.
• Business Term Loans Fixed-term business loans for equipment purchases, expansions, and working capital needs with structured repayment schedules for small and medium businesses.
• Business Lines of Credit Revolving credit facilities providing flexible access to funds for business operational needs and short-term financing.
• Commercial Real Estate Loans Financing for commercial property acquisition, development, and refinancing of existing commercial real estate for local businesses and investors.
• Construction and Development Financing Specialized construction loans for commercial building projects including acquisition, development, and construction phases.
• SBA Lending Small Business Administration 7(a) loan programs providing government-backed financing for small businesses, working capital, equipment, and expansion; bank was named Top Large Community Bank SBA Lender in the Capital Region for 2024.
• Cash Management Services Suite of business cash management tools including online banking, merchant processing, mobile check deposit, wire transfers, ACH origination, and night depository services.
• WebWise Online and Mobile Banking Digital banking platform providing 24/7 access to accounts via online and mobile channels, featuring account management, transfers, bill pay, Zelle payments, and Credit Score tool integration for personal and business customers.
• Credit Score Powered by SavvyMoney Free credit monitoring tool integrated into WebWise Online and Mobile Banking, providing real-time credit scores, comprehensive credit reports, score analysis, personalized financial insights, and what-if planning tools.
• Scorecard Rewards Rewards program for personal Visa Debit Card users offering points on everyday purchases; automatic enrollment with redemption options including fuel discounts, merchandise, gift cards, and charitable donations.
• Beyond Savings App Location-based mobile app notifying users of local merchant perks and discounts at 50+ participating businesses in Saratoga and Warren counties, supporting local shopping initiatives.
• Financial Planning Services Comprehensive financial planning services including consultations, investment strategy development, and long-term financial goal setting through Adirondack Wealth Management.
• Investment Management Professional investment management services through the Adirondack Wealth Management division, managing portfolios tailored to individual risk tolerance and financial objectives.
• Retirement Planning Retirement planning services including IRA accounts, 401(k) rollovers, and retirement income strategy development for individuals and families.
• Estate and Trust Services Estate planning assistance and trust services including will review, trust administration, and beneficiary designation guidance for individuals and families.
• Amsure Insurance Insurance products and services under the Amsure brand, offering personal and commercial insurance solutions to individuals and businesses in the Capital Region.

Quantifiable outcome

• 79 consecutive quarters of BauerFinancial 5-Star Superior rating
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature3 records

Partnerships

One partnership is on record.

• SavvyMoneycoreTechnology or Integration · 4 March 2026Integration partnership to provide Credit Score tool within WebWise Online and Mobile Banking. SavvyMoney provides comprehensive credit score reporting, monitoring, and personalized financial insights through secure platform integrated into bank's digital banking dashboard.

Scale indicators10 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Evans Bancorp: Evans Bancorp operates Evans Bank in Western New York with similar community bank model and asset size. Comparable SMB and retail focus with multi-product offerings, though geographically separate from Adirondack Trust's upstate NY territory, making it a useful comparable for business model rather than direct competition.
• SEFCU: SEFCU is a large NY-based credit union serving the Capital Region with deposit and loan products targeting similar retail and small business customers as Adirondack Trust. While a different charter type (credit union vs. bank), it competes directly in overlapping geographic markets with comparable community-focused service model.
• Chemung Financial Corporation: Chemung Financial operates Chemung Canal Trust Company in the Southern Tier and Finger Lakes regions of NY with similar community banking and wealth management focus. Comparable asset size, ESOP-like employee focus, and service model, though geographically separate from Adirondack Trust's Saratoga/Warren territory.
• Pioneer Savings Bank: Pioneer Savings Bank is a NY-chartered mutual savings bank headquartered in Troy, NY with branches throughout the Capital Region. Similar community-focused model with comparable deposit and loan products in overlapping regional markets, including SBA lending and small business banking.

Broad incumbents

• Community Bank System: Community Bank System is a NY-based community bank holding company with broad upstate NY presence and a full-service community banking model. Larger scale and geographic reach than Adirondack Trust, but comparable customer segments (retail, SMB, wealth management) and community-oriented positioning across overlapping markets.
• Trustco Bank Corp: Trustco Bank is a NY-based community bank with an extensive branch network across upstate and central New York. Comparable community bank model with focus on deposit gathering and residential lending in similar upstate NY markets, operating at similar asset scale to Adirondack Trust.
• NBT Bancorp: NBT Bancorp is a larger regional bank holding company headquartered in Norwich, NY with significant upstate NY presence. While broader in geographic scope than Adirondack Trust, it competes for similar small business and retail customers across many of the same upstate markets and offers a comparable full-service community bank value proposition.
• Berkshire Hills Bancorp: Berkshire Bank operates across the Northeast with significant branch presence in upstate NY following the First Niagara acquisition integration. While broader in geographic scope, it competes for similar small business and retail banking relationships in markets that overlap with Adirondack Trust's territory.

Direct peers

• Ballston Spa National Bank (BSNB): BSNB is a community bank headquartered in Ballston Spa, NY, directly overlapping with Adirondack Trust's Saratoga County service area. Both banks serve similar retail and small business customers with comparable deposit and loan products in the same upstate NY market, making it the closest direct local competitor.
• Arrow Financial Corp: Arrow Financial operates Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company across upstate NY markets overlapping with Adirondack Trust. Comparable community bank holding company structure with similar size, multi-product offerings, and wealth management services targeting the same regional customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/TheAdirondackTrust
• Facebookfacebook.com/AdirondackTrust
• LinkedInlinkedin.com/company/the-adirondack-trust-company
• Instagraminstagram.com/adirondacktrust

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Adirondack Trust Co.