What Dioss Smart Solutions does

Dioss Smart Solutions NV is the digital trust and identity division of the Belgian Dioss Group (founded 1970; corporate headquarters in Wetteren). It builds, sells, and integrates software and services for identification, authentication, electronic signatures, and digital registered delivery, operating under ISO 27001, GDPR, and eIDAS compliance frameworks with EU-resident data centres. The company markets two core platforms: Dias, an API-first KYC and identity-verification hub supporting Belgian eID, itsme, international passports, biometric passports, manual entry, and SMS-OTP; and Quill, an e-signing platform offering Qualified Electronic Signatures (QES) via eID or itsme, Advanced Electronic Signatures (AES) with SMS-OTP, organisational seals, multi-sign and approval workflows, templates, bulk signing, and PAdES-LTV long-term validation. Complementing modules include eID Middleware, Legi (eID card terminal), Mobio-kit (biometrics), the itsme integration spanning 18+ European countries, and (Q)ERDS digital registered mail.

The business sells primarily through direct enterprise sales with consultative implementation, supplemented by an API-first self-service motion for developers and integrators. Pricing follows annual subscription/enterprise licence models with Agoria-indexed escalators, with digital mail monetised on transaction-fee principles; legacy Card Solutions and Print Solutions (plastic card production, loyalty, and large-format printing) generate separate hardware-led revenue streams outside the Smart Solutions P&L. The named customer base spans regulated verticals - Interparking (parking), Q8 (energy/retail), Partenamut (health insurance), De Lijn (public transit), Liantis (HR/insurance), Abrumet (healthcare), and Gezinsbond (membership services) - with 750+ customers cited across the wider Dioss Group. Certonal-backed enterprise integrations (Microsoft Entra ID via OIDC, Google, SharePoint, SFTP, Azure Files, SCIM 2.0, webhooks) extend the platform's footprint within mid-market and large enterprise estates, while a 2021 majority acquisition of INTO IT Applications broadened technical capabilities.

Name

Dioss Smart Solutions

Legal name

Dioss Smart Solutions NV

Website

https://dioss.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Dioss Smart Solutions, the digital division of Belgian Dioss Group, provides eIDAS-compliant identity verification (Dias) and electronic signature (Quill) platforms for enterprise customers across financial services, healthcare, insurance, and government sectors.

Ownership category

akta.pro rank

Product category

Digital Identity & Trust Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Authentication (MFA/Passwordless/Biometrics) Platforms (BPAMAEAE)

akta.pro secondary industries

Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF), Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL), Identity, Authentication & eSignature for Telehealth (HLALAKAE), Identity Verification (IDV) & Document Verification (FSAMALAE)

Keywords

• Identity verification
• Electronic signatures
• Digital trust services
• KYC platform
• Smart card solutions

Headquarters

HQ city

Wetteren

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Quill e-Signature Platform: Subscription-based e-signing platform offering Qualified Electronic Signatures (QES), Advanced Electronic Signatures (AES), and organizational seals. Revenue from document signing transactions, approval flows, and premium features like bulk signing and delegation.
2. Dias KYC Platform: Identity verification platform with per-session or subscription pricing for Know Your Customer services including eID verification, itsme authentication, document verification, and biometric passport checks.
3. (Q)ERDS - Digital Deliveries/Mails: Digital registered mail services (ERDS and QERDS) providing legally compliant digital document delivery with tracking and proof of delivery.
4. Card Solutions: Plastic card production, personalization (thermal and retransfer printing, embossing/hotstamp), card mailing, loyalty systems, and fulfillment services.
5. Print Solutions: Large and small format printing including POS, retail displays, large format prints, event materials, stickers, fleet graphics, industrial applications, and special ink effects for sensory marketing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Dioss Smart Solutions provides digital identity verification (Dias KYC platform) and electronic signature (Quill) software for enterprises, enabling secure remote customer onboarding, eID-based authentication, and legally compliant document signing. The offering is supplemented by hardware and middleware products including eID card terminals (Legi), biometric authentication kits (Mobio-kit), eID integration middleware, and digital registered mail ((Q)ERDS), all certified to ISO 27001, eIDAS, and GDPR standards.

Product overview

Dioss Smart Solutions operates three divisions: Card Solutions (plastic card production and personalization), Print Solutions (indoor/outdoor promotional printing), and Smart Solutions (software for trust and identity). The Smart Solutions division offers a platform-plus-modules architecture centered on Quill (e-signing) and Dias (KYC/identity verification), supplemented by middleware and hardware products including eID Middleware, itsme® Integration, Mobio-kit (biometrics), Legi (eID card terminal), and (Q)ERDS (digital registered mail). The company provides ISO 27001 certified, eIDAS-compliant digital transaction services with API and webhook integration capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Quill: eSigning platform for electronic signatures with support for Qualified Electronic Signatures (QES), Advanced Electronic Signatures (AES), and organizational seals.
• Dias
• eID Middleware
• Legi
• Mobio-kit

Products and services

• Quill eSigning platform supporting Qualified Electronic Signatures (QES), Advanced Electronic Signatures (AES), and organizational seals with eIDAS compliance. Features multi-sign flows, approval workflows, templates, bulk signing, delegation, and document management. Designed for enterprise organizations needing legally compliant electronic signatures.
• Dias - Identity Hub Know Your Customer (KYC) platform for identity verification and user authentication. Supports Belgian eID, itsme, international passports, biometric passports, document verification, manual input, and SMS OTP. ISO 27001 certified and GDPR compliant. Offers REST API with OpenAPI specification for developer integration.
• eID Middleware Middleware software enabling integration of Belgian eID card functionality into third-party applications for authentication and digital signing. Compatible with various software integrations.
• itsme Integration Integration with itsme Belgian digital identity app enabling identification, authentication, and electronic signatures (QES and AES). Available across Belgium and multiple European countries including Netherlands, Luxembourg, France, UK, and others.
• Mobio-kit - Biometrics Biometric authentication toolkit for identity verification and user authentication using biometric data. Complements eID and itsme verification methods.
• Legi - eID Card Terminal Physical eID card terminal and service for reading and processing Belgian electronic identity cards. Enables in-person identity verification and authentication.
• (Q)ERDS - Digital Deliveries Digital registered mail service (ERDS and QERDS) for legally compliant digital document delivery with tracking and proof of delivery. Enables secure digital communication.

Quantifiable outcome

• GDPR compliant data processing with in-house DPO and automated data destruction
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core and minor.

• itsmecoreTechnology or Integrationitsme is a digital identity app partnership enabling authentication and Qualified Electronic Signature (QES) capabilities. Dioss Smart Solutions integrates itsme for identity verification and document signing across Belgium and 18+ European countries including Netherlands, Luxembourg, Estonia, France, Ireland, Italy, Portugal, Spain, UK, Norway, Sweden, Finland, Denmark, Iceland, Austria, Czech Republic, Greece, Hungary, Poland, and Slovakia.
• INTO IT ApplicationsminorStrategic or Co-development PartnerDioss acquired a majority share in INTO IT Applications, expanding its technology portfolio and capabilities in the Belgian market.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Signicat: European digital identity and e-signing platform offering identity verification, qualified electronic signatures, and trust services across the Nordics and broader Europe. Directly comparable to Dioss Smart Solutions in product scope (KYC + e-signing), regulatory positioning (eIDAS), and target enterprise buyer.
• Connective: Benelux-headquartered e-signature and digital identity specialist with eIDAS-qualified trust services. Closely comparable to Dioss on geography (Belgian roots), product focus (e-signing and identity), and target enterprise/government buyers in regulated industries.
• OneSpan: Global authentication, identity verification, and e-signature vendor serving banks, enterprises, and governments. Comparable to Dioss across identity verification, MFA authentication, and qualified e-signature capabilities, though at materially larger scale.
• Zetes: Belgian-headquartered provider of identification and mobility solutions, including ID document production, personalization, and verification. Comparable to Dioss on Belgian origin, identity-centric offering, and overlap in serving government and enterprise identity programs.

Broad incumbents

• DocuSign: Global e-signature incumbent with eIDAS-qualified signatures, CLM, and identity verification extensions. Overlaps with Quill in e-signing and contract workflows, and increasingly competes in identity verification; broader portfolio and global reach put it in the incumbent category versus Dioss.
• Adobe (Acrobat Sign): Adobe Acrobat Sign competes with Quill as an eIDAS-compliant e-signing solution bundled into Adobe's broader Document Cloud and creative software portfolio. Broad incumbent with overlapping capabilities but different go-to-market and bundling strategy.

Emerging players

• Onfido: AI-driven identity verification and KYC platform with document verification and biometric checks. Directly comparable to Dias's KYC functionality but focused on global digital-first customers rather than Belgian eID-centric use cases.
• itsme: Belgian digital identity app and Qualified Electronic Signature provider, available in Belgium and 18+ European countries. Functions as Dioss's key integration partner but also offers its own signing and onboarding services, making it both partner and partial competitor.
• ReadID (Innovalor): NFC-based identity document verification technology used for KYC and customer onboarding. Comparable to the document verification and biometric passport components of the Dias platform, though ReadID is a technology provider rather than a full KYC platform.
• ID.me: Identity verification and authentication platform with KYC, document verification, and biometric capabilities, focused on US government, healthcare, and enterprise use cases. Comparable to Dias on IDV and MFA functionality but with different geographic and vertical focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dioss Smart Solutions