Youston

What Youston does

Youston NV is a Belgian private limited company, founded in 2005 and headquartered in Hasselt (with operational offices in Genk as primary headquarters, Zaventem, Prague, and Nicosia), that provides end-to-end document management services spanning physical archive storage, digitization, document management software, AI-powered document processing, and managed mailroom operations. Its customer base is concentrated in regulated sectors — healthcare providers (Jessa Hospital, ZOL, Clinique St Jozef), financial institutions and insurers (KBC, Ethias), public-sector and cultural-heritage organizations (Flemish Government, BELSPO/Stadsarchief), and corporate enterprises (IKEA, Profel, De Lijn, VDAB) — and it is supervised by the FSMA and National Security Authorities for handling confidential data.

The company's technology stack centers on the iGuana iDM document management platform, layered with the Mira AI Platform for unstructured document ingestion, NLP-driven workflow automation, OCR and handwriting recognition, hybrid vector/keyword search, and anomaly detection; Mira integrates output into enterprise systems including ERP, CRM, HRM, DMS, EMR/EHR, RPA, and the Flemish Digitaal Archief Vlaanderen E-depot. Its specialized ArtFactory unit handles high-precision digitization of fragile cultural, scientific, and historical heritage materials. The platform supports both cloud and on-premise deployments and addresses use cases including invoice processing, HR records migration, claims automation, patient record digitization, fraud detection, and large-scale heritage archive conversion.

Youston generates revenue primarily through multi-year framework agreements and customized enterprise contracts (notably the Flemish Government HFB framework for Lot 2 and Lot 3 covering 1+ billion documents over four years), combined with subscription-based archive storage (1,000+ km capacity, 60-minute retrieval guarantee), subscription and licensing fees for iGuana iDM and Mira, and managed services such as Digital Mailroom. Go-to-market is direct enterprise and government field sales, leveraging framework agreements in the public sector, with marketing and pipeline development supported by case studies, vertical-specific solution pages, and informational events. Operational scale includes 1,000,000 pages digitized per day and offices spanning Belgium, the Czech Republic, and Cyprus.

Name

Youston

Legal name

Youston NV

Website

https://youston.be

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Document Management Services

NAICS

Document Preparation Services (56141), Software Publishers (513210), Libraries and Archives (51921), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Mailing, Reproduction, Commercial Art & Photography (7330), Services-Prepackaged Software (7372)

akta.pro primary industry

Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG)

akta.pro secondary industries

Document Scanning & Imaging (Paper-to-Digital Conversion) (BPAAAKAA), Document Services (Copy/Print/Scan, Records Handling) (BPABAEAG), Document Scanning, Digitization & Archival Reproduction (Records, Transcripts, Microform) (EDAEAJAI)

Keywords

• Document management services
• Intelligent document processing
• Physical archive storage
• Digital mailroom automation
• Document digitization services

Headquarters

HQ city

Hasselt

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Physical Archiving Services: Climate-controlled secure archive storage with 24/7 accessibility and 60-minute retrieval guarantee. Revenue from storage capacity and retrieval services.
2. Digitization Services: Scanning, indexing and online backup of physical documents. Professional digitization of various document types including HR files, construction files, microfilm, and financial statements.
3. Mira Platform (AI/IDP Software): AI-powered document processing platform with modular capabilities for data extraction, validation, migration, and workflow automation. May include licensing for enterprise deployments.
4. iGuana iDM Software: Document management software system licensing for centralized document archiving and organization.
5. Digital Mailroom Services: Outsourced incoming post processing including collection, digitization, data extraction, routing, and secure destruction.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Youston provides end-to-end document management solutions spanning physical archiving, professional digitization, AI-powered document processing, digital mailroom services, and document management software (iGuana iDM and Mira Platform). The company converts unstructured documents into structured, searchable digital data for healthcare, financial services, insurance, corporate, and public-sector clients, with operations supervised by FSMA and National Security Authorities.

Product overview

Youston offers a comprehensive document management ecosystem with five core service pillars: Archiving (physical storage in climate-controlled facilities with 60-minute retrieval), Digitization (scanning, indexing, and online backup), iGuana iDM (centralized document management software), Mira Platform (next-generation AI-powered document processing), and Digital Mailroom (incoming post processing and distribution). The portfolio follows a platform-plus-modules architecture where Mira Platform serves as the AI backbone layered above iGuana iDM, enabling advanced capabilities like context-aware data extraction, fraud detection, and intelligent search. The ArtFactory specialization handles high-value heritage digitization projects. All services integrate with enterprise systems including CRM, ERP, DMS, HRM, and healthcare platforms.

Differentiator

Problem solved

Functional benefit

Brands

• iGuana iDM: State-of-the-art document management software system that centralizes all documents in one place, making them easily accessible and secure.
• Mira Platform
• ArtFactory

Products and services

• Mira Platform Next-generation AI platform that processes and interprets large volumes of unstructured documents and data, transforming messy input into quality output through smart pre-processing, contextual analysis, and modular integration. Supports cloud or on-premise deployment and integrates with CRM, ERP, HRM, DMS, and EMR/EHR systems.
• iGuana iDM State-of-the-art document management software system providing centralized archiving of all documents in one place. Centralized, easily accessible, and 100% secure, with integration to electronic patient records and other enterprise systems.
• Digitization Services Professional document scanning, indexing, and online backup services that transform physical archives into digital format. Includes HR files, construction files, microfilm, financial statements, and cultural heritage materials, with capacity of 1,000,000 pages per day.
• Archiving Services Physical archive storage in fully controlled, climate-controlled facilities managed by professionals. Provides 24/7 accessibility with retrieval within 60 minutes, freeing office space while ensuring long-term preservation and regulatory compliance. 1,000+ km of archive storage capacity.
• Digital Mailroom Outsourced processing service for incoming post that collects mail, digitizes it through specialized scanning and classification, extracts necessary data including from complex multi-page documents, and distributes scanned content and metadata to correct departments or IT systems in real-time, with secure destruction of physical mail.
• ArtFactory Specialized digitization studio within Youston Group (iGuana) handling high-quality digitization of cultural, scientific, and historical heritage materials, including fragile manuscripts, photographs, newspapers, and high-resolution artwork images, using high-precision scanning equipment and non-invasive techniques.

Quantifiable outcome

• 1,000,000 pages digitized each day
• +4 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability10 records

Feature5 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• BELSPO (Belgian Science Policy Office)flagshipStrategic or Co-development Partner · 1 January 2014Partnership since 2014 for digitizing Belgium's cultural, scientific and historical heritage under DIGIT-03 and DIGIT-04 programs. Millions of items digitized including newspapers, registers, manuscripts, photographs for federal museums, libraries, research institutes (Royal Library of Belgium, ARA Archives, Royal Meteorological Institute, Cinematek).
• The Agency for Facility Operations (HFB/Facilitair Bedrijf)flagshipStrategic or Co-development PartnerYouston selected as top-ranked supplier for Lot 2 (spatial planning documents) and Lot 3 (various governance documents) in framework agreement. Enables Flemish government agencies and local authorities to digitize documents without separate procurement. Largest digitization contract ever in Belgium with 1+ billion documents expected over 4 years.
• MicrosoftcoreTechnology or IntegrationCollaboration highlighted in Microsoft Digital AmBEtion initiative showcasing cloud integration capabilities. Youston positioned as one of the leading providers of archiving and storage solutions in Belgium.
• Digitaal Archief VlaanderencoreTechnology or IntegrationIntegration with E-depot platform developed for safe, sustainable, and future-proof storage. Enables digital files to be stored in compliance with decree obligations for long-term preservation.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Iron Mountain: Global leader in physical records storage, digitization, and information management — directly comparable to Youston's physical archiving and digitization services, with substantially larger scale and similar enterprise/government customer base.
• ABBYY: Specialized Intelligent Document Processing vendor with OCR, extraction, and workflow automation — a direct technology competitor to Youston's Mira platform across enterprise and regulated verticals.
• DocuWare: Cloud document management and workflow automation provider serving mid-market and enterprise — closely comparable to iGuana iDM in functionality and target segments, with broader European footprint.
• M-Files: Document management platform with metadata-driven organization and strong European presence — competes with iGuana iDM in regulated verticals, particularly in Northern Europe.
• Kodak Alaris: Document scanning hardware and software solutions provider — comparable to Youston's high-volume digitization services and ArtFactory cultural heritage scanning capabilities.

Broad incumbents

• OpenText: Enterprise content management and document processing platform vendor — comparable to Youston's iGuana iDM and Mira offerings at a much larger scale, with overlapping regulated-vertical focus.
• Hyland Software: Enterprise content services platform (OnBase, Alfresco) competing with iGuana iDM in document management, with strong healthcare and financial services presence similar to Youston's verticals.
• Ricoh (Document Services): Global document services and digitization provider offering scanning, archiving, and workflow automation — comparable to Youston's digitization and digital mailroom offerings at a much larger scale.

Emerging players

• Ephesoft: IDP and document capture specialist using AI/ML for data extraction — a direct AI-software competitor to Mira, particularly in financial services and government use cases.
• Rossum: AI-native intelligent document processing platform focused on invoices and business documents — a direct AI competitor to Mira, particularly in financial services and shared service center use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Youston