Memorial University Medical Center

What Memorial University Medical Center does

Memorial Health is a regional network of acute care hospitals, a dedicated children's hospital, cancer centers, urgent care sites, and outpatient specialty facilities serving Southeast Georgia and Southern South Carolina, operating as a wholly owned subsidiary of HCA Healthcare, Inc. (NYSE: HCA). The system is anchored by Memorial Health University Medical Center in Savannah, Memorial Health Meadows Hospital in Vidalia, and the Memorial Health Dwaine & Cynthia Willett Children's Hospital of Savannah, supported by three CareNow Urgent Care walk-in sites, the Tommy and Shirley Strickland Cancer Center, the Memorial Health Anderson Cancer Institute, behavioral health, sleep, and rehabilitation facilities — a 12-location footprint in total. The network delivers the full continuum of care from emergency and urgent care through specialty inpatient services, including Level IV NICU, pediatric intensive care, oncology (via the Sarah Cannon Cancer Network partnership), cardiology, orthopedics, women's health, and neurological care.

The underlying technology stack is conventional for a large U.S. health system: EPIC electronic medical records as the clinical system of record, and the MyChart patient portal for records access, appointment scheduling, provider messaging, online pre-registration, and bill payment. Patient-facing digital services also include a 24/7 Consult-A-Nurse telephone line and an online patient payment estimator that supports CMS price-transparency and No Surprises Act Good Faith Estimate requirements. The system is operationally integrated into HCA Healthcare's corporate structure for governance, privacy, compliance (HIPAA, CCPA/CPRA, Colorado Privacy Act, Nevada privacy rights), and information security (with an HCA-level responsible-disclosure program).

Memorial Health's business model is conventional fee-for-service hospital revenue: direct patient care services billed to insurance companies, Medicare/Medicaid, and self-pay patients, with a self-pay discount program mirroring managed-care rates, a 100% charity discount for patients at or below 200% of the federal poverty level, and partial financial assistance between 201% and 400% of FPL for balances over $1,500. Go-to-market is regional and multi-channel: hospital campuses and urgent care walk-ins as physical access points, a physician finder and online scheduling for conversion, a 24/7 nurse line for top-of-funnel acquisition, community classes and events for engagement, and organic social (Facebook, Instagram, LinkedIn, X, YouTube) plus email newsletter and PR-driven patient stories for brand presence.

Name

Memorial University Medical Center

Legal name

HCA Healthcare, Inc.

Website

https://memorialhealth.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Memorial Health is a 12-facility regional hospital network in Southeast Georgia and Southern South Carolina, wholly owned by HCA Healthcare. It operates two acute care hospitals, a dedicated children's hospital, two cancer centers, urgent care, and outpatient specialty services for the regional community.

Ownership category

akta.pro rank

Headquarters

HQ city

Savannah

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue generated from direct patient care services including emergency care, surgeries, hospitalizations, diagnostic tests, and medical treatments. Payment collected from insurance companies, Medicare/Medicaid, and self-pay patients.
2. Uninsured/ Self-Pay Discount Program: Self-pay patients receive discounts similar to managed care rates. Patients are asked to pay at time of service or establish monthly payment arrangements.
3. Financial Assistance/ Charity Care: Free hospital care provided to patients with income less than 200% of federal poverty level. Partial charity discounts available for patients with balances over $1,500 and income between 201-400% of federal poverty level.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Memorial Health operates a regional network of hospitals and outpatient facilities providing acute, emergency, specialty, and primary care services to patients across Southeast Georgia and Southern South Carolina. Core offerings include 24/7 emergency care, inpatient and surgical services, oncology, pediatrics (including a dedicated children's hospital with a Level IV NICU), women's health, orthopedics, cardiology, neurological care, rehabilitation, and behavioral health. Patient-facing digital services such as MyChart (EPIC-based patient portal), a 24/7 nurse helpline, and an online payment estimator support access and care management.

Product overview

Memorial Health is a network of hospitals and medical facilities serving Southeast Georgia and Southern South Carolina. The system operates multiple hospitals: Memorial Health University Medical Center (Savannah, flagship acute care hospital), Memorial Health Meadows Hospital (Vidalia, regional care), and Memorial Health Dwaine & Cynthia Willett Children's Hospital of Savannah (dedicated pediatric hospital). Associated specialty centers include the Tommy and Shirley Strickland Cancer Center and Memorial Health Anderson Cancer Institute for oncology services. Patient-facing digital services include MyChart (patient portal for medical records and scheduling), the Consult-A-Nurse 24/7 helpline, and an online patient payment estimator. The network offers comprehensive medical specialties including emergency care, cardiology, oncology, orthopedics, pediatrics, women's care, neurological care, surgery, and rehabilitation. Memorial Health is affiliated with HCA Healthcare and operates as part of its South Atlantic division.

Differentiator

Problem solved

Functional benefit

Brands

• Sarah Cannon Cancer Network: Cancer care network affiliated with Memorial Health providing oncology services including chemotherapy, radiation therapy, and surgical treatments through the Tommy and Shirley Strickland Cancer Center.

Products and services

• Memorial Health University Medical Center Flagship acute care hospital of the Memorial Health network located in Savannah, GA, offering comprehensive medical and surgical services including emergency care, specialty surgeries, and critical care units.
• Memorial Health Meadows Hospital A regional hospital in Vidalia, GA serving Southeast Georgia communities with emergency care, oncology, orthopedics, women's care, and surgical services.
• Memorial Health Dwaine & Cynthia Willett Children's Hospital of Savannah A dedicated pediatric hospital within the Memorial Health system offering comprehensive children's services including pediatric oncology, nephrology, neurosurgery, NICU Level IV, PICU, and pediatric surgical care for infants, children, and adolescents in Southeast Georgia and Southern South Carolina.
• Tommy and Shirley Strickland Cancer Center A comprehensive cancer treatment center at Memorial Health Meadows Hospital offering chemotherapy, radiation therapy (3D-CRT, IMRT, IGRT), immunotherapy, and supportive care services.
• Memorial Health Anderson Cancer Institute A cancer center location providing oncology services within the Memorial Health University Medical Center campus in Savannah, GA.
• CareNow Urgent Care Three walk-in urgent care centers in the Savannah area (Pooler Parkway, Bull Street, Southside) offering medical care for non-emergency conditions with extended hours.
• Memorial Health Outpatient Adult and Pediatric Rehabilitation Outpatient rehabilitation services for adults and children at the Pooler (101 West Mulberry Blvd, Suite 210) and Savannah campuses.
• Memorial Health Behavioral Health Services Mental health and wellness center at 5002 Waters Ave, Savannah, providing behavioral health services to the regional community.
• Meadows Sleep Center Sleep disorder diagnosis and treatment center located at 505 Maple Drive, Vidalia, serving patients in the Vidalia area.
• MyChart Patient Portal A secure online portal enabling patients to access their medical records, schedule appointments, pre-register for procedures, message providers, and pay bills.
• Patient Payment Estimator Online tool enabling patients to obtain estimates for healthcare costs based on their insurance coverage and anticipated services, with phone support at (800) 370-1983.

Quantifiable outcome

• 24/7 nurse consultation available via phone
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Sarah Cannon Cancer NetworkcoreStrategic or Co-development PartnerOncology partnership providing comprehensive cancer care including prevention, diagnosis, and treatment through chemotherapy, immunotherapy, radiation therapy, medication, and surgery. Sarah Cannon oncologists extensively train to provide personalized treatment plans.
• Savannah's Ronald McDonald HouseminorStrategic or Co-development PartnerPartnership providing housing support for families of pediatric patients receiving treatment at Memorial Health Dwaine & Cynthia Willett Children's Hospital of Savannah. Located nearby the hospital to accommodate families during extended treatment periods.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Piedmont Healthcare: A large not-for-profit health system headquartered in Atlanta with multiple hospitals across Georgia. Comparable as a broader Georgia-based incumbent that competes for tertiary referrals and employs a similar mix of specialists.
• HCA Healthcare: Parent company and nation's largest for-profit hospital operator. Comparable as the broader system under which Memorial Health operates, providing shared services, capital, and operating standards.
• Community Health Systems: A national for-profit hospital operator with significant non-urban and regional hospital presence. Comparable as a peer for-profit system serving similar mid-sized communities and regional markets.
• Tenet Healthcare: A national for-profit hospital operator with facilities across the Southeast. Comparable as a broader industry incumbent with similar operating model, pricing discipline, and capital allocation approach.
• Atrium Health: A large regional health system operating across the Carolinas and Georgia. Comparable as a broader Southeast incumbent with overlapping tertiary capabilities that competes for complex cases from the Memorial Health region.

Direct peers

• St. Joseph's/Candler Health System: The primary competing health system in the Savannah MSA, operating two hospitals (St. Joseph's Hospital and Candler Hospital) and a network of outpatient services. Directly comparable to Memorial Health given overlapping geographic footprint, service lines, and patient population in Southeast Georgia.
• East Georgia Regional Medical Center: An acute care hospital in Statesboro, GA serving Southeast Georgia communities. Comparable as a regional rural referral center competing for patients in the broader Memorial Health catchment area.
• Hilton Head Regional Healthcare: Operates Hilton Head Hospital and Coastal Carolina Hospital in southern South Carolina, directly overlapping Memorial Health's Southern South Carolina service area with comparable acute care and emergency services.
• Tift Regional Medical Center: A regional referral hospital system in Tifton, GA serving South Central Georgia. Comparable as a multi-specialty regional health system with similar scale and service breadth to Memorial Health.

Regional players

• Memorial Health (Decatur, IL): An independently operated regional health system based in Decatur, Illinois. Comparable as a similarly named multi-facility regional health system serving a distinct Midwest market with parallel service line breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/mymemorial
• YouTubeyoutube.com/memorialhealth
• Facebookfacebook.com/memorialhealth
• LinkedInlinkedin.com/company/memorial-health
• Instagraminstagram.com/memorial_health

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memorial University Medical Center