UDI

What UDI does

UDI (Utlendingsdirektoratet) is the Norwegian Directorate of Immigration, a government agency operating under the Ministry of Justice and Public Security (Justis- og beredskapsdepartementet). Founded in 1988 and headquartered in Oslo with a secondary National Arrival Centre in Råde, the agency processes applications for residence permits, protection (asylum), family immigration, work permits, study permits, citizenship, and travel documents for foreign nationals seeking to enter, stay, or settle in Norway. It also operates a nationwide network of asylum reception centres and coordinates assisted return services with partners such as the International Organization for Migration (IOM).

The agency runs an integrated technology platform comprising several interconnected systems: Utlendingsdatabasen (UDB), the central personal registry for immigration cases that assigns DUF identification numbers; Utlendingsregisteret for biometric data (fingerprints and facial photos) of non-EU/EEA nationals; Personregisteret (PREG) for core personal and relationship data; the Mot system for asylum reception centre operations; and UDI Kontaktsenter for managing inbound inquiries. These internal systems integrate with European information systems including EURODAC, the Visa Information System (VIS), and the Schengen Information System (SIS), as well as Norwegian partner agencies (Skatteetaten, NAV, Folkeregisteret, Police Immigration Unit). UDI has deployed an AI-powered chatbot for 24/7 general question handling and operates automated case-processing workflows that decide straightforward cases without manual officer review.

UDI is entirely publicly funded through Norwegian government budgets and does not generate commercial revenue. Its only user charges are statutory application fees (e.g., NOK 7,800 for family immigration applications). Distribution is direct-to-applicant through udi.no and the Min side portal for self-service, the National Arrival Centre and police districts for in-person processing, Norwegian embassies and consulates abroad for overseas applicants, and an Information Service reachable by phone, email, and chat. The agency's customer base is broad by definition — every foreign national seeking Norwegian immigration status — and its processing volumes fluctuate with geopolitical events, as seen in 930 individual protection applications and 291 Ukrainian collective protection cases in January–May 2026.

Name

UDI

Legal name

Utlendingsdirektoratet

Website

https://udi.no

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

UDI is the Norwegian Directorate of Immigration, a government agency that processes applications for residence permits, asylum, family immigration, citizenship, and travel documents, and operates a nationwide network of asylum reception centres under the Ministry of Justice and Public Security.

Ownership category

akta.pro rank

Product category

Government Immigration Services

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Foreign Governments (8888)

akta.pro primary industry

Asylum & Refugee Status Determination (RSD) Support (BPADAHAB)

akta.pro secondary industries

Refugee Reception & Registration (BPADAHAA), Destination Immigration Services (In-Country Registration, Residence Permits, Renewals) (THACAKAI), Border Management & Humanitarian Border Assistance (BPADAHAL)

Keywords

• Immigration administration
• Asylum processing services
• Residence permits
• Citizenship applications
• Asylum reception services

Headquarters

HQ city

Norwegen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Government Budget Funding: As a Norwegian government directorate under the Ministry of Justice and Public Security, UDI is funded through annual government budgets financed by taxpayer revenue. No commercial revenue generation.
2. Application Fees: UDI collects application fees from applicants, such as NOK 7,800 for family immigration applications. These fees are processing charges rather than revenue-generating operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

UDI (Utlendingsdirektoratet) is the Norwegian Directorate of Immigration, a government agency that processes applications for residence permits, protection (asylum), family immigration, work permits, citizenship, and travel documents for foreign nationals seeking to enter, stay, or settle in Norway. The agency also operates a nationwide network of asylum reception centres providing accommodation and financial support to asylum seekers, and delivers information and case management services through its udi.no website, online portal (Min side), AI chatbot, and phone/email channels.

Product overview

UDI (Utlendingsdirektoratet) is the Norwegian Directorate of Immigration, a government agency that processes applications for residence permits, asylum, family immigration, citizenship, and operates asylum reception centres. UDI offers a digital service ecosystem centered on udi.no (the main website), Min side (personal portal for application management), and various internal case management systems including Utlendingsdatabasen (UDB) and Mot (asylum centre management). The agency also provides an AI chatbot for automated guidance, publishes immigration statistics, produces a podcast, and maintains databases for immigration control including EURODAC, VIS, and SIS.

Differentiator

Problem solved

Functional benefit

Products and services

• Asylum (Protection) Application Processing
• Family Immigration Application Processing
• Work Immigration Application Processing
• Citizenship Application Processing
• Asylum Reception Centre Accommodation
• Assisted Return Services
• Visitor and Visa Application Processing
• Study Permit Application Processing
• Travel Document Application Processing

Quantifiable outcome

• Processing applications for collective protection from Ukraine involving 291 individuals (Jan-May 2026)
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• Skatteetaten (Norwegian Tax Administration)coreOthersUDI receives income information from the Norwegian Tax Administration to verify reference persons' income in family immigration cases and other immigration matters requiring financial verification.
• NAV (Norwegian Labour and Welfare Administration)coreOthersUDI exchanges information with NAV regarding applicants' employment status, benefits, and welfare information relevant to immigration cases including income verification and subsistence requirements.
• Folkeregisteret (Norwegian Population Register)coreOthersUDI accesses the Population Register to verify identity, family relationships, and residency information for immigration case processing.
• Police (Politiets utlendingsenhet - PU)coreOthersNorwegian Police Immigration Unit receives and registers asylum applications, conducts security checks, and performs border control. UDI coordinates with PU on case processing and enforcement.
• Utlendingsnemnda (UNE - Immigration Appeals Board)coreOthersUNE processes appeals against UDI decisions on immigration cases. UDI and UNE jointly make decisions on matters such as suspending returns to countries in crisis situations.
• Brønnøysundregistrene (Brønnøysund Registres)supportingOthersUDI obtains information about applicants' employers and educational institutions from the Brønnøysund Registres for verification in work and study immigration cases.
• International Organization for Migration (IOM)supportingOthersUDI collaborates with IOM on assisted return programs, helping rejected asylum seekers and other migrants return to their home countries with practical support and financial assistance.
• Caritas NorwaysupportingOthersCaritas Norway provides support services to asylum seekers and migrants, working with UDI on information and assistance programs, particularly related to return and integration.
• European Technology and Training Center (ETTC)supportingOthersUDI collaborates with ETTC on training and capacity building related to immigration management.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• IRCC (Immigration, Refugees and Citizenship Canada): Canadian federal department handling permanent/temporary residence, asylum claims, citizenship and integration — directly comparable to UDI's mandate.
• Swedish Migration Agency (Migrationsverket): Sweden's national agency responsible for asylum, residence permits, and citizenship — the closest functional analogue to UDI given the Nordic context and similar legal traditions.
• Danish Immigration Service (Udlændingestyrelsen): Denmark's immigration authority handling asylum, residence permits, family reunification, and citizenship — directly comparable mandate to UDI in another Nordic jurisdiction.
• Finnish Immigration Service (Maahanmuuttovirasto): Finland's national immigration agency covering asylum, residence permits, citizenship, and reception centre operations — closely comparable scope and Nordic operating environment.
• BAMF (Germany Federal Office for Migration and Refugees): Germany's federal agency for asylum decisions, integration programs, and migration research — larger in scale but performing the same core function as UDI in a comparable European legal regime.
• Netherlands Immigration and Naturalisation Service (IND): Dutch agency responsible for asylum, residence permits, naturalization and border-related tasks — a direct functional peer to UDI with similar digital service orientation.
• Irish Naturalisation and Immigration Service (INIS): Ireland's national immigration authority handling asylum, visas, residence permits and citizenship — comparable mandate, though operating in a smaller jurisdiction than Norway.
• UK Visas and Immigration (UKVI): UK Home Office division responsible for processing visas, asylum and residence permits — comparable function, materially larger scale and operational complexity than UDI.
• USCIS (US Citizenship and Immigration Services): United States agency administering immigration benefits including asylum, naturalization, and residence — performs the same core statutory role as UDI in a much larger jurisdiction.

Others

• International Organization for Migration (IOM): UN-related intergovernmental organization managing migration flows globally; an existing UDI partner for assisted return programs and an adjacent, not competing, actor in the migration ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCsEMacLSCvA0vEycdSga6_Q/playlists
• Facebookfacebook.com/UDIUkraina
• LinkedInlinkedin.com/company/udi
• Xx.com/utlendingsdir

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UDI