603 Legal Aid

What 603 Legal Aid does

603 Legal Aid is a New Hampshire-based nonprofit civil legal aid provider that delivers free legal services to low-income residents facing non-criminal civil legal issues. The organization was established on June 1, 2021, through the merger of two predecessor entities: the Legal Advice & Referral Center (LARC), launched in 1996, and the NH Bar Association's Pro Bono Referral Program, founded in 1978. Headquartered at 93 North State Street, Suite 200 in Concord, NH, with a staff of 11-50, the organization operates the state's principal centralized civil legal aid call center and LegalServer-based online intake system, routing cases to in-house staff, volunteer attorneys, or partner programs based on need and capacity.

The organization's core service offerings include free telephone legal advice and information, direct court representation, volunteer attorney referrals, in-person legal clinics, multilingual intake across 8 languages, and a self-help form/letter generator (hosted via Illinois Legal Aid Online). It runs specialized programs including the DOVE Project (volunteer attorney representation for domestic violence and stalking victims at final restraining order hearings), the Low-Income Taxpayer Project (LITC-funded federal tax assistance), and the Hope for Heroes program (veterans and service members, supported by the Bob Woodruff Foundation). Service delivery is organized around telephone-based intake triaged Monday-Wednesday 9:00 AM - 12:30 PM, with online applications accepted 24/7.

603 Legal Aid's business model is that of a grant-funded 501(c)(3) nonprofit. All client-facing services are provided free of charge; revenue is derived entirely from a diversified portfolio of federal, state, and private foundation grants, including the Legal Services Corporation (LSC), NLADA, NH Bar Foundation, Granite United Way, NH Charitable Foundation, NH Women's Foundation, Bob Woodruff Foundation, and the IRS Low Income Taxpayer Clinic program. The organization has no disclosed proprietary technology, no public revenue figures, and operates as the primary intake gateway for civil legal aid in New Hampshire, with full representation cases referred to its larger sister organization, New Hampshire Legal Assistance (NHLA).

Name

603 Legal Aid

Legal name

603 Legal Aid

Website

https://603legalaid.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

603 Legal Aid is a New Hampshire nonprofit that provides free civil legal aid, including telephone advice, court representation, and volunteer attorney referrals, to low-income residents facing non-criminal legal issues across housing, family law, benefits, and tax matters.

Ownership category

akta.pro rank

Product category

Civil Legal Aid Services

NAICS

Offices of Lawyers (54111)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Public Defense & Legal Aid Services (BPAIAFAC)

akta.pro secondary industries

Legal Aid & Client Advocacy Services (BPAGAEAM), Legal Literacy & Public Legal Education (Know Your Rights) (EDAAAFAI), Family & Private Client (Trusts & Estates) Law (BPAHAAAK)

Keywords

• Civil legal aid
• Legal representation
• Pro bono program
• Domestic violence advocacy
• Low-income taxpayer assistance

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Foundation and Government Grants: 603 Legal Aid is a nonprofit organization funded by grants from Legal Services Corporation, NLADA, NH Bar Foundation, Granite United Way, NH Charitable Foundation, NH Women's Foundation, Bob Woodruff Foundation, and Low Income Tax Clinic program. These funders provide the primary revenue to support free civil legal services operations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

603 Legal Aid is a nonprofit civil legal aid provider offering free legal advice, court representation, and referrals to volunteer attorneys for low-income New Hampshire residents. Services cover housing, family law/domestic violence, civil rights, public benefits, criminal record annulments, and tax matters, delivered through a central call center and online intake.

Product overview

603 Legal Aid is a nonprofit civil legal aid provider offering free civil legal services to low-income New Hampshire residents. The organization provides free legal advice by telephone, court representation, and referrals to volunteer attorneys. These core services are supported by self-help guides and a form/letter generator tool. Specialized programs include the DOVE Project for domestic violence victims and the Low-Income Taxpayer Project for tax assistance.

Differentiator

Problem solved

Functional benefit

Brands

• DOVE Project: A program providing volunteer attorneys to represent victims of domestic violence and stalking at final restraining order hearings under NH RSA 173-B and stalking hearings under NH RSA 633:3-a.
• LITP (Low-Income Taxpayer Project)
• Campaign for Legal Services

Products and services

• Legal Advice and Information Services Free civil legal advice and information provided by telephone, helping low-income individuals understand their legal rights and options.
• Legal Representation Legal representation in court for eligible low-income clients facing civil legal issues.
• Volunteer Attorney Referrals (Pro Bono Program) Referrals to volunteer attorneys who provide free legal representation through partnership programs; includes recruitment, training and coordination of volunteer attorneys.
• Self-Help Guides Comprehensive written guides covering legal issues including housing, family law, benefits, criminal record annulments, and tax matters for self-represented individuals.
• Form and Letter Generator Online tool that helps users create legal documents including letters to debt collectors, security deposit letters, tenant appearance forms, and landlord repair letters.
• DOVE Project Domestic Violence Outreach and Volunteer Education program that recruits and trains volunteer attorneys to represent domestic violence and stalking victims at final restraining order hearings under NH RSA 173-B and stalking hearings under NH RSA 633:3-a.
• Low-Income Taxpayer Project (LITP) Specialized program addressing federal income tax problems for low-income individuals.
• Legal Aid Clinics Clinical program providing in-person legal information and one-on-one advice sessions with volunteer attorneys covering various legal topics.

Quantifiable outcome

• DOVE Project provides representation at Final Domestic Violence Restraining Order hearings and Final Stalking Restraining Order hearings
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and major.

• New Hampshire Legal Assistance (NHLA)coreStrategic or Co-development Partner603 Legal Aid handles intake for NHLA, connecting clients to NHLA attorneys and paralegals. NHLA provides high-quality civil legal services for people's daily survival and basic needs.
• New Hampshire Crisis Service AgenciesmajorStrategic or Co-development PartnerDOVE partners with NH crisis service agencies whose advocates link domestic violence and stalking victims with local DOVE attorneys, providing additional attorney support and client services including emotional support at final restraining order hearings.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Regional players

• Pine Tree Legal Assistance: Pine Tree Legal Assistance is Maine's primary statewide civil legal aid provider, with a comparable intake-and-referral model and similar practice area mix. As a neighboring New England legal aid organization, it is one of the closest geographic peers.
• Vermont Legal Aid: Vermont Legal Aid is the statewide civil legal aid provider in Vermont, operating across housing, family, public benefits, and consumer law. It mirrors 603 Legal Aid's generalist civil legal aid model in a similarly small New England state.
• Massachusetts Legal Aid Resources Project / Massachusetts Legal Assistance Corporation: Massachusetts Legal Assistance Corporation is the state's largest funder of civil legal aid programs, structurally analogous to NH's funding ecosystem. It serves as a regional peer operating a centralized funding-and-coordination model similar to 603 Legal Aid's NHLA partnership.
• Connecticut Legal Services: Connecticut Legal Services is a regional peer delivering civil legal aid across housing, family, and benefits matters in Connecticut. It shares a New England footprint and a similar service-delivery mix.

Emerging players

• Pro Bono Net: Pro Bono Net is a national nonprofit that builds technology and training infrastructure for the civil legal aid and pro bono community. It is directly comparable to 603 Legal Aid's volunteer coordination model and represents a technology-enabled emerging player in legal aid delivery.
• Illinois Legal Aid Online (ILAO): ILAO is a technology-forward legal aid organization whose easyforms platform 603 Legal Aid uses to power its form/letter generator. It represents a self-help, tech-enabled approach to civil legal aid and a model for online service delivery.

Others

• Campaign for Legal Services (NH): Campaign for Legal Services is a joint fundraising initiative benefiting both 603 Legal Aid and NHLA. As a co-funded ecosystem organization, it represents a directly affiliated but separately structured peer within the NH civil legal aid network.

Broad incumbents

• National Legal Aid & Defender Association (NLADA): NLADA is the national membership and advocacy association for civil legal aid and public defender organizations, and a funder of 603 Legal Aid. It sets national practice standards, training curricula, and policy priorities for legal aid providers.
• Legal Services Corporation (LSC): LSC is the primary federal funder of civil legal aid in the United States and a direct grantor to 603 Legal Aid. It is the systemic incumbent shaping funding priorities, eligibility rules, and reporting standards for the entire U.S. civil legal aid sector.

Direct peers

• New Hampshire Legal Assistance (NHLA): NHLA is 603 Legal Aid's primary referral partner and the state's largest civil legal aid provider. Both organizations serve low-income New Hampshire residents across the same civil practice areas (housing, family, benefits), making NHLA the closest operational peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/603legalaid
• Facebookfacebook.com/603LegalAid

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 603 Legal Aid