Lodging Hospitality Management

What Lodging Hospitality Management does

Lodging Hospitality Management (LHM) is a privately held, founder-owned hospitality management company headquartered in St. Louis, Missouri, founded in 1986 by Robert F. O'Loughlin. The company operates a diversified, multi-segment portfolio of approximately 19 hotel properties (affiliated with Hilton, Marriott, IHG, and an independent boutique — The Cheshire), 16 restaurants spanning casual to upscale dining, 10 attractions anchored at St. Louis Union Station (including the St. Louis Aquarium, St. Louis Wheel, ropes course, mirror maze, and carousel), and three commercial properties (Union Station, Westport Plaza, and The Porter Apartments). Under President and COO Stephen M. O'Loughlin (named 2008), the company has progressively transformed Union Station into an integrated hotel-attraction-dining-event complex and operates a paid summer internship program across hotels.

LHM's core offering is hospitality management services delivered to property owners under franchise agreements with the major hotel brands; the company handles operations, revenue management, sales, IT, design/construction management (with over $150M in completed projects per VP Chad Smith), food and beverage, and private event sales. The go-to-market combines enterprise field sales to property owners and franchise partners with direct-to-consumer channels (property websites, franchise brand networks, and a dedicated Private Events form). Pricing and management fee terms are not publicly disclosed. End customers span business and leisure hotel guests, restaurant diners, attraction visitors, private event planners, and commercial tenants, all concentrated in the St. Louis metropolitan area with a Midwest regional footprint.

Name

Lodging Hospitality Management

Legal name

Lodging Hospitality Management

Website

https://lhmc.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Lodging Hospitality Management is a privately held, founder-owned St. Louis–based hospitality operator that manages approximately 19 hotels (Hilton, Marriott, IHG, independent), 16 restaurants, 10 attractions, and 3 commercial properties across the St. Louis metro, delivering property management, design/construction, and event services to owners and end consumers.

Ownership category

akta.pro rank

Product category

Hospitality Management Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Hospitality (Hotel) Property Management (BPAJAGAG)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), Urban & Downtown Full-Service Hotels (THAGAAAA), Hotel & Resort Restaurants (THAFACAH), Lounge Bars & Hotel Bars (THAFAEAI)

Keywords

• Hospitality management services
• Hotel franchise operations
• Restaurant and attraction operations
• Commercial property management
• Private event venue services

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hotel Management Services: Management fees from operating hotel properties under franchise agreements with major brands (Hilton, Marriott, IHG). Properties include both upscale independent and brand-affiliated hotels.
2. Restaurant Operations: Direct operation of 14+ restaurants including fine dining, casual dining, cafes, and specialty food venues at their properties.
3. Attraction Operations: Operation of 7 attractions including St. Louis Aquarium, St. Louis Wheel, Union Station mini golf, ropes course, mirror maze, carousel, and amusement rides.
4. Private Event Services: Venues for corporate dinners, high-profile galas, and milestone celebrations at hotels, restaurants, and attractions.
5. Commercial Property Management: Management of commercial properties including Union Station, Westport Plaza, and The Porter Apartments.

Go-to-market motion2 records

Distribution channels7 records

Marketing channels3 records

Core offering

Lodging Hospitality Management provides full-service hospitality management for property owners, operating 18+ hotels under franchise agreements with Hilton, Marriott, and IHG (plus the independent boutique Cheshire), 14+ restaurants spanning fine dining to casual cafes, 7+ attractions at St. Louis Union Station including the St. Louis Aquarium and St. Louis Wheel, and commercial properties such as Union Station, Westport Plaza, and The Porter Apartments. The company also delivers ancillary services including project management, interior design, construction oversight, IT services, revenue management, marketing, and private event venue rental.

Product overview

Lodging Hospitality Management (LHM) operates a diversified hospitality portfolio comprising 19 hotel properties (including upscale brands such as Hilton, Marriott, IHG, and independent boutique properties like The Cheshire), 16 restaurants (ranging from casual cafes to upscale steakhouses and rooftop lounges), 10 attractions (centered around St. Louis Union Station including the St. Louis Aquarium, St. Louis Wheel, and various family entertainment), and 3 commercial properties (Union Station, Westport Plaza, and The Porter Apartments). The company also offers private event venue rental services and comprehensive hospitality management services including project management, interior design, construction management, revenue management, IT services, and marketing. LHM serves both leisure and business travelers across the St. Louis metropolitan area and operates as a property management company for owned and third-party properties.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospitality Management Services Full-service hospitality management offering including project management, interior design, architectural oversight, construction management, FF&E purchasing, operations, revenue management, IT services, audio visual, loss prevention, training, and marketing. Provided to property owners across hotels, restaurants, attractions, and commercial properties.
• Hotel Properties Portfolio (Hilton, Marriott, IHG, and Independent Brands) 18+ hotel properties operated under franchise agreements with Hilton (including Hilton St. Louis at the Ballpark, Embassy Suites St. Louis Airport, Hampton Inn, Hilton St. Louis Airport, Hilton Garden Inn variants, DoubleTree properties, Homewood Suites, Home2 Suites Forest Park, and Curio Collection at St. Louis Union Station), Marriott (including Marriott St. Louis Airport, Marriott St. Louis West, Sheraton Westport Plaza Tower, and Sheraton Westport Lakeside Chalet), IHG (Crowne Plaza St. Louis Airport), and independent boutique (The Cheshire). Provides overnight accommodations, conference facilities, and airport-area lodging to business and leisure travelers.
• Restaurant and Dining Venues 14+ restaurants operated across the LHM portfolio, including fine dining (Basso on the Plaza, 360 Westport), casual dining (Soda Fountain Express, Westport Social, Fox & Hounds Tavern, The Pitch Athletic Club & Tavern, The Trainwreck Westport), cafes and specialty food (1894 Cafe, St. Louis Union Station Soda Fountain, Cookies & Cupcakes), rooftop and specialty venues (360 Rooftop Bar Downtown), steakhouse (Porters Steakhouse), and event/dining spaces (Train Shed Restaurant, The Grand Hall, Basso, BOUNDARY Events). Serves hotel guests, local residents, event attendees, and private event clients.
• Union Station Attractions Portfolio

Quantifiable outcome

• 8.4% occupancy growth in Downtown St. Louis (Q1-Q3 2025)
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• HiltoncoreChannel Partner/ Reseller/ DistributorFranchise partnership with Hilton Worldwide covering multiple properties including Hilton St. Louis at the Ballpark, Embassy Suites, Hampton Inn, Hilton Garden Inn variants, DoubleTree, Homewood Suites, Home2 Suites, and Curio Collection.
• Marriott InternationalcoreChannel Partner/ Reseller/ DistributorFranchise partnership with Marriott covering Marriott St. Louis Airport, Marriott St. Louis West, Sheraton Westport Plaza Tower, and Sheraton Westport Lakeside Chalet.
• IHG Hotels & ResortscoreChannel Partner/ Reseller/ DistributorFranchise partnership with IHG covering Crowne Plaza St. Louis Airport property.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• HEI Hotels & Resorts: Owner and operator of premium-branded hotels under Marriott, Hilton, IHG, and Hyatt. Operates full-service, lifestyle, and resort properties, directly comparable to LHM's hotel operations.
• Sage Hospitality Group: Hotel and restaurant management company operating branded and independent hotels plus food and beverage outlets. Directly comparable to LHM's multi-vertical hotel and restaurant operations.
• Aimbridge Hospitality: One of the largest third-party hotel management companies in North America, managing a broad portfolio of franchised and independent hotels under major brands. Directly comparable to LHM's hotel management franchise model and scale.
• White Lodging: Hotel development and management company operating Marriott, Hilton, Hyatt, and IHG branded properties plus restaurants. Comparable third-party hotel management franchise model to LHM.
• Pyramid Global Hospitality: Hospitality management company operating branded and independent hotels, resorts, and conference centers. Comparable third-party hotel management franchise model to LHM.
• Marcus Hotels & Resorts: Hotel and resort management division of The Marcus Corporation, operating branded hotels and resorts with associated restaurants and event venues. Comparable multi-vertical hospitality management model to LHM.
• Hersha Hospitality Management: Hospitality management subsidiary managing hotels under Marriott, Hilton, IHG, and Hyatt brands. Comparable franchise-driven third-party management model to LHM.
• Columbia Sussex: Privately held hospitality company that develops, owns, and manages hotels under major brands. Comparable scale, brand portfolio mix, and privately-held operating model to LHM.
• Crescent Hotels & Resorts: Hotel management company with portfolio of premium-branded and independent hotels across the U.S. Directly comparable third-party management franchise model to LHM.
• Highgate Hotels: Hospitality management company operating upscale and luxury hotels under major brands including Hilton, Marriott, and IHG. Highly comparable operating model and franchise mix to LHM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lodging Hospitality Management