ADT Private Security
ADT México provides monitored electronic security alarm systems and 24/7 professional monitoring services to residential homeowners and business owners across Mexico, operating the largest monitoring central in Latin America under the global ADT brand via Tyco/Johnson Controls.
- Company typePrivate
- Founded2003
- HeadquartersNaucalpan, Mexico
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What ADT Private Security does
ADT Private Security Services de México, S.A. de C.V. (ADT México) is the Mexican operating subsidiary of the global ADT security brand, providing electronic security alarm systems and 24/7 professional monitoring for residential homeowners and business owners across Mexico. The company was established in Mexico circa 2003, operates with 501–1,000 employees, is headquartered in the Mexico City metropolitan area (Naucalpan), and holds DGP Security Registry homologation number 2817, which is required to legally deliver private security services in the country. ADT claims to be the only security provider with nationwide coverage across all of Mexico and operates the largest 24/7 monitoring central station in Latin America.
The core product is the ADT Smart Security ecosystem, comprising an intelligent control panel with cellular and Wi-Fi communication paths, PIR motion sensors, door/window sensors, AI-powered security cameras with cloud storage, smart plugs, smart lighting, a panic button, and geofencing automation ('geo-servicios'). All devices are managed through a proprietary smartphone app (iOS and Android) that supports arm/disarm, live camera viewing, push notifications, and emergency-trigger. AI capabilities are embedded at the camera and sensor layer for motion and anomaly detection, with logic to distinguish persons, vehicles, and pets to suppress false alarms. The modular product portfolio spans Essential Security, Vision Security, Global Security, and Smart One tiers, augmented by the ADT Plus multi-assistance module (medical, road, home, legal, and travel assistance).
Revenue is overwhelmingly recurring monthly subscription for monitoring services, supplemented by hardware/device add-on sales and professional on-site installation. Pricing is quote-based through direct sales rather than publicly disclosed, with multi-year contract terms. Go-to-market combines a direct-to-consumer digital front door (website calculator, mobile app, social channels, paid promotions, referral program, distributor/promoter program) with inside-sales phone lines and field-sales representatives conducting on-site assessments. ADT México is part of the Tyco group under the Johnson Controls umbrella, with the global ADT brand spun off as an independent public company (NYSE: ADT) in 2018. The company has been recognized in the Súper Empresas 2023 workplace ranking (alongside Pfizer México and Johnson & Johnson México) and won the Premio Nacional CX & EX in 2024.
ADT Private Security firmographics
Firmographics- Name
- ADT Private Security
- Legal name
- ADT Private Security Services de México, S.A. de C.V.
- Website
- https://adt.com.mx
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- ADT México provides monitored electronic security alarm systems and 24/7 professional monitoring services to residential homeowners and business owners across Mexico, operating the largest monitoring central in Latin America under the global ADT brand via Tyco/Johnson Controls.
- Ownership category
- akta.pro rank
ADT Private Security industry classification
Industry- Product category
- Security Monitoring Services
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA)
Keywords
Where ADT Private Security is headquartered
LocationHeadquarters
- HQ city
- Naucalpan
- HQ country
- Mexico
- HQ region
- Latin America
Offices1 record
Markets served
ADT Private Security business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Monthly Security Monitoring Subscription: ADT's primary revenue stream is recurring monthly subscription fees for professional security monitoring services. Customers pay a recurring monthly fee for 24/7 monitoring, police dispatch, video storage, smart home control, and multi-assistance services (ADT Plus). The subscription model includes equipment that may be provided as part of the contract. The service is paid monthly via the customer payment portal (pagos.adt.com.mx), with options for annual billing or multi-year contract terms.
- Security Equipment and Device Sales / Upgrades: ADT generates revenue from the sale of additional security devices and equipment such as extra sensors, cameras, smart plugs, and other smart home devices. These are offered as add-on purchases beyond the base security package. Customers can expand their existing systems with additional devices.
- Professional Installation Services: ADT provides professional on-site installation of security systems by qualified technicians. Installation services are offered as part of the new contract process and represent a service revenue component.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential Security — Entry-level home alarm with 24/7 monitoring and smartphone control |
| Subscription | Monthly | Vision Security — Mid-tier plan with enhanced video surveillance and monitoring |
| Subscription | Monthly | Global Security — Comprehensive security with monitoring, automation, and 3 customizable smart devices |
| Subscription | Monthly | Smart Security One (Smart One / ADT One) — Compact intelligent alarm system with sensors and smart controls |
| Subscription | Monthly | ADT Plus — Multi-assistance services add-on (medical, road, home, legal, travel assistance) |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels8 records
ADT Private Security product offering
Product offeringCore offering
ADT México provides electronic security alarm systems and 24/7 professional monitoring services for residential homeowners and businesses across Mexico. Core offerings include a tiered portfolio of alarm packages (Essential Security, Vision Security, Global Security, Smart One) bundled with smart devices, AI-powered security cameras, and a proprietary mobile app that connects to the largest professional monitoring central station in Latin America for police, fire, and medical emergency dispatch.
Product overview
ADT Private Security offers a modular security platform with multiple monitoring tiers and add-on capabilities. The core portfolio includes Essential Security, Vision Security, Global Security, Smart One, and ADT Plus—each building upon the base monitoring service with increasing levels of automation, video intelligence, and multi-assistance services. Smart View adds AI-powered cameras; ADT Plus provides concierge-style assistance services. All systems connect to a 24/7 monitoring center and are controlled via the ADT Smart Security mobile app.
Differentiator
Problem solved
Functional benefit
Brands
- Essential Security: Security alarm package with 24/7 monitoring and police alert system for homes and businesses
- Vision Security
- Global Security
- Smart One
- ADT Plus
- ADT Smart Security
- ADT Smart View
Products and services
- Essential Security
Quantifiable outcome
- Homes with security systems are significantly less likely to be burgled. ADT states that 'statistics show that security systems deter the majority of burglars.'
- +2 more outcomes
Companies that use ADT Private Security
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
ADT Private Security technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature8 records
ADT Private Security partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Tyco (Johnson Controls)coreADT México is a subsidiary of Tyco, a company within the Johnson Controls group. Tyco and its group companies operate ADT's global security monitoring infrastructure, technology platforms, and operational systems. ADT's privacy policies, cookie policies, and legal notices reference Tyco's operational standards and practices. The parent company's infrastructure underpins ADT's monitoring central station capabilities, technology R&D, and operational scale across Latin America. Tyco's resources enable ADT to operate the largest monitoring central in Latin America.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
ADT Private Security competitors and assessment
Company assessmentDirect peers
- Vivint Smart Home: U.S.-based smart home security provider offering professionally monitored alarm systems, smart home automation, and integrated cameras. Competes head-to-head with ADT on AI-powered cameras, smart home integration, and subscription-based professional monitoring.
- Grupo Multisistemas de Seguridad Industrial (GMSI): One of Mexico's largest electronic security and monitoring companies offering alarm systems, CCTV, and guarding services for residential and commercial clients. Directly competes with ADT México in the same product category with similar professional monitoring offerings.
- Brinks Home (Monitronics): U.S.-based professional home security monitoring company with authorized dealer networks. Comparable to ADT in professionally monitored alarm services, recurring subscription model, and multi-tier product offerings serving residential customers.
Emerging players
- Ring (Amazon): DIY home security ecosystem (video doorbells, cameras, alarms) owned by Amazon, with optional professional monitoring. Represents the disruptive alternative to traditional monitored alarm contracts and increasingly targets the same Mexican residential segment.
- Google Nest (Alphabet): Smart home ecosystem with cameras, doorbells, and alarm capabilities competing in the connected home security space. An emerging disruptive force in the Mexican market where DIY smart home alternatives challenge traditional monitored alarm providers like ADT.
- SimpliSafe: U.S.-based DIY home security company offering self-installed alarm systems with optional professional monitoring subscription. Competes with ADT in the residential security category, particularly for cost-conscious customers preferring no-contract, self-installed solutions.
Broad incumbents
- Johnson Controls (Tyco): Parent corporate of Tyco and historically of ADT; provides integrated building security, fire, and HVAC solutions globally. Comparable to ADT at the portfolio level for commercial and enterprise security customers, particularly fire safety and access control.
- Resideo (Honeywell Home): Provider of professional security and smart home solutions spun off from Honeywell. Offers professionally installed and monitored security systems comparable to ADT's offering, with broader portfolio including HVAC and water controls.
Regional players
- Prosegur: Spanish-origin global security company with strong LatAm presence offering alarms, monitoring, guarding, and cash-in-transit services. Competes with ADT in commercial and residential security across Mexico and broader LatAm markets.
- Seguritech: Mexican private security and monitoring company serving both government/public-sector and private clients with alarm monitoring, video surveillance, and integrated security platforms. Direct competitor in the Mexican security market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
ADT Private Security social profiles
Digital presenceADT Private Security compliance and trust
Trust signalCompliance1 record
ADT Private Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
ADT Private Security leadership team
Management profileNumber of profiles
ADT Private Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ADT Private Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ADT Private Security
What does ADT Private Security do?
ADT México provides electronic security alarm systems and 24/7 professional monitoring services for residential homeowners and businesses across Mexico. Core offerings include a tiered portfolio of alarm packages (Essential Security, Vision Security, Global Security, Smart One) bundled with smart devices, AI-powered security cameras, and a proprietary mobile app that connects to the largest professional monitoring central station in Latin America for police, fire, and medical emergency dispatch.
Is ADT Private Security a public or private company?
ADT Private Security is a private company. It is classified as corporate owned and is currently operating.
When was ADT Private Security founded?
ADT Private Security was founded in 2003. It employs 501 to 1,000 people.
Where is ADT Private Security based?
ADT Private Security is headquartered in Naucalpan, Mexico, in the Latin America region.
How does ADT Private Security make money?
Three revenue lines are on record. Monthly Security Monitoring Subscription is the primary driver. The others are security Equipment and Device Sales / Upgrades and professional Installation Services.
Who are ADT Private Security's main competitors?
Direct peers on record are Vivint Smart Home, Grupo Multisistemas de Seguridad Industrial (GMSI) and Brinks Home (Monitronics). Emerging players are Ring (Amazon), Google Nest (Alphabet) and SimpliSafe. Broad incumbents are Johnson Controls (Tyco) and Resideo (Honeywell Home). Regional players are Prosegur and Seguritech.
Does ADT Private Security have an API?
No public API is recorded for ADT Private Security.
What industry is ADT Private Security in?
ADT Private Security's product category is Security Monitoring Services. Its primary akta.pro industry code is BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion). Its NAICS code is 56162 and its SIC code is 4899.