What Cutek does

CUTEK Inc. is a privately held, founder-owned financial technology and consulting firm founded in 2005 and headquartered in San Antonio, Texas (relocated from San Diego in 2013). The company exclusively serves US credit unions, specializing in custom programming, consulting, and a proprietary product suite for institutions running on Jack Henry Symitar Episys and Corelation KeyStone core banking platforms. Its solutions address operational workflows that off-the-shelf software does not serve, including collections, wire transfers with OFAC screening, address validation, dispute management, fee management, levy and garnishment processing, multi-factor authentication, and member savings programs.

The proprietary product catalog comprises twelve modules — headlined by C.A.R.R.S. (CUTEK Asset Retention & Recovery Suite), which embeds an AI Assistant called the CUTEK Intelligence Agent (CIA) for omnichannel collections — alongside Wire Manager, Correio AVS, Dispute Manager, Fee Manager, Levy Manager, Member Verify MFA, Savings Jar/Charity Jar, Rapid Transaction Entry, Skip-A-Pay, and CAMS Alert Manager. Products integrate directly with core systems via Symitar PowerOn, Corelation KeyBridge API, OFAC screening, Fedwire, USPS AMS, and Visa/MasterCard CAMS, and have been cloud-hosted since 2021.

CUTEK operates a sales-led go-to-market with direct engagement, personalized demos, and a referral-driven channel powered by formal partnerships with Jack Henry, Corelation, Alkami, Mahalo Banking, and Velera. Revenue is generated through a mix of custom programming services (project-based or retainer), proprietary software subscriptions, strategic consulting for mergers and conversions, training services (ARCU and SDK), and cloud hosting. Pricing is custom and quote-based, not publicly disclosed. As of its 20-year milestone in 2025, the firm reports serving over 650 credit unions, completing 832 projects, 1,434 programming orders, 489 retainers, 321 product installations, and 65 mergers. The company has not disclosed external funding rounds and remains founder-controlled, with CEO Ron Murray and co-founders Mark Borja and Doug Petrosky in key leadership roles.

Name

Cutek

Legal name

CUTEK Inc.

Website

https://cutek.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

CUTEK is a privately held US fintech firm providing custom programming, proprietary software modules, and consulting services exclusively to credit unions running Jack Henry Symitar or Corelation KeyStone core banking platforms. Founded in 2005, it serves 650+ credit unions with workflow products for collections, wires, compliance, and member operations.

Ownership category

akta.pro rank

Headquarters

HQ city

Boerne

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom Programming Services: Custom development services for credit union core platforms including Symitar PowerOn, Corelation KeyBridge API, and custom SQL/HTML/JavaScript/.NET solutions. Provided both on-site and off-site with project-based or retainer arrangements.
2. Proprietary Software Products: Sale and installation of proprietary products including C.A.R.R.S., Wire Manager, Correio AVS, Dispute Manager, Fee Manager, Levy Manager, Member Verify MFA, Savings Jar, Rapid Transaction Entry, Skip-A-Pay, and CAMS Alert Manager.
3. Consulting Services: Strategic consulting for mergers, conversions, vendor selection, project management, and operational efficiency. Includes staff augmentation and recruiting for IT, analysts, and PM positions.
4. Training Services: ARCU and SDK training, customized staff training and onboarding, and operations streamlining support.
5. Cloud Hosting: Cloud-hosting of CUTEK products starting in 2021, providing hosted infrastructure for their software solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

CUTEK develops and sells proprietary financial technology software and delivers custom programming and consulting services for credit unions running on Jack Henry Symitar Episys and Corelation KeyStone core banking platforms. Its product suite spans collections (C.A.R.R.S.), wire transfers (Wire Manager with OFAC screening), address validation (Correio AVS), dispute resolution (Dispute Manager), fee and levy management, multi-factor authentication, savings round-up programs, and CAMS alert handling, complemented by custom PowerOn and KeyBridge API development, merger and conversion consulting, and cloud hosting.

Product overview

CUTEK offers a unified platform of proprietary fintech products and custom programming services designed specifically for credit unions using Jack Henry Symitar and Corelation Keystone core systems. The product portfolio centers on C.A.R.R.S. (CUTEK Asset Retention & Recovery Suite) as the flagship advanced collections system, complemented by specialized modules including Wire Manager (with built-in OFAC screening), Correio AVS (USPS address validation), Dispute Manager, CAMS Alert Manager, Fee Manager, Levy Manager, Member Verify MFA, Savings Jar/Charity Jar, Rapid Transaction Entry, and Skip-A-Pay. These modules address core operational workflows including collections, wire transfers, address verification, dispute resolution, fee management, garnishment processing, member authentication, and savings programs. CUTEK also provides custom programming services using PowerOn, KeyBridge API, and SDK integrations, along with consulting for mergers, conversions, and vendor selection.

Differentiator

Problem solved

Functional benefit

Brands

• C.A.R.R.S. (CUTEK Asset Retention & Recovery Suite): Advanced collections system with real-time account information, omnichannel engagement including AI Assistant, and configurable workflows.
• CUTEK Collect
• Correio AVS with Correio Name Manager
• Wire Manager
• Dispute Manager
• CAMS Alert Manager
• Fee Manager
• Levy Manager
• Member Verify MFA
• Savings Jar / Charity Jar
• Rapid Transaction Entry
• Skip-A-Pay

Products and services

• CUTEK Asset Retention & Recovery Suite (C.A.R.R.S.) Advanced web-based collections system with real-time core integration, omnichannel member engagement, and the AI-powered CUTEK Intelligence Agent (CIA) for automating collection workflows; targeted at credit unions using Symitar or Corelation cores.
• CUTEK Wire Manager Wire transfer solution with built-in OFAC screening and Fedwire integration, supporting unlimited custom approval stages from teller to accounting with role-based workflows; designed for credit unions.
• Correio AVS with Correio Name Manager Real-time address validation system leveraging the USPS Address Management System database, with cross-account name/address update management via the Correio Name Manager module to support address hygiene and fraud reduction for credit unions.
• Dispute Manager Centralized dispute processing solution supporting all Regulation E disputes (ACH, ATM, point-of-sale, and signature transactions) with configurable workflows for credit unions.
• CAMS Alert Manager Automated compromised card alert processing system that ingests Visa/MasterCard CAMS alerts and reduces response time from hours to minutes by automating tracking, card blocking, reordering, and member notification.
• Fee Manager Fee management console displaying all fees charged to member accounts with one-click adjustments, automatic GL debiting, and security controls for credit union finance/operations teams.
• Levy Manager HTML-based levy and garnishment automation that identifies accounts, locates available funds, excludes protected funds, and generates checks individually or in batch.
• Member Verify MFA Multi-factor authentication solution providing one-time PIN via SMS, email, or voice, and out-of-wallet question verification, fully integrated with Symitar Quest for credit unions.
• Savings Jar / Charity Jar Automated round-up savings program that rounds debit card transactions to the nearest dollar, with online/mobile banking enrollment and tracking, and an optional Charity Jar variant for charitable donations.
• Rapid Transaction Entry Bulk transaction interface through the Symitar SymForm application allowing multiple same-type transactions across different accounts, including loan payments and share deposits.
• Skip-A-Pay Loan payment skip module with configurable business rules for eligibility, fee charging by loan type, and self-service integration via API for online and mobile banking channels.
• Custom Programming Services Custom development services for credit union core platforms including Symitar PowerOn, Corelation KeyBridge API, and custom SQL/HTML/JavaScript/.NET solutions, delivered both on-site and off-site under project-based or retainer arrangements.
• Consulting Services Strategic consulting for credit union mergers, conversions, vendor selection, project management, and operational efficiency reviews, including staff augmentation and recruiting for IT, analyst, and PM positions.
• Training Services ARCU and SDK training, customized staff training and onboarding, and operations streamlining support for credit union IT and operations staff.
• Cloud Hosting Managed cloud-hosting service for CUTEK products, providing hosted infrastructure for the software suite on behalf of credit union clients.

Quantifiable outcome

• 50% decrease in employee time for wire transfers
• +4 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature12 records

Partnerships

Two partnerships are on record, tiered core.

• Jack HenrycoreTechnology or IntegrationCUTEK has a professional services partnership agreement with Jack Henry providing enhanced integration and support for Symitar clients. CUTEK provides custom programming, implementation support, and specialized services for credit unions using the Symitar platform.
• CorelationcoreTechnology or IntegrationCUTEK provides custom programming and consulting services for Corelation KeyStone platform clients. The company started serving Corelation clients in 2020 and has developed expertise in KeyBridge API and other Corelation integrations.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Jack Henry & Associates: Owner of the Symitar Episys core platform that CUTEK's products and services are built to extend. Comparable because it sets the technical and commercial rules of CUTEK's Symitar-based practice and increasingly ships first-party modules that overlap with CUTEK's portfolio.
• Fiserv: Major incumbent core and digital banking platform (formerly Fiserv XP, now part of broader Fiserv stack) whose credit union customers CUTEK serves during conversions (e.g., L&N Federal CU's Fiserv XP-to-Symitar migration). Comparable as the originating-side incumbent in core conversions.
• Velera (formerly PSCU): Credit-union-owned CUSO providing payment processing and technology services to a large share of US credit unions. Comparable because it is a partner of CUTEK and competes for similar technology-services wallets across the same buyer base.
• Alkami Technology: Leading digital banking platform whose SDK CUTEK's team is formally certified to build against. Comparable as a channel partner and indirect competitor for credit union technology spend, especially on member-facing digital features.
• Finastra: Large global core and digital banking software provider serving retail/commercial banks and credit unions. Comparable as a broader incumbent competing for the same regulatory, treasury, and digital banking wallet.

Direct peers

• Corelation: Provider of the KeyStone core platform that CUTEK directly integrates with and writes custom code for (KeyBridge API). Comparable because Corelation itself sells professional services and extensions into the same credit union buyer, making it both partner and competitor.
• CUNA Strategic Services: The CUNA-owned CUSO that curates and endorses technology vendors for credit unions. Comparable as the equivalent curated-services channel that competes for the same credit union technology budget and influences vendor selection.
• Origence (CU Direct): CUSO lending platform serving credit unions. Comparable because it occupies a similar "credit-union-focused specialist vendor" position and competes for the same operations and member-experience budget.
• Mahalo Banking: Michigan-based digital banking platform that serves as a CUTEK integration partner for credit unions. Comparable as a smaller specialist that competes for similar digital banking and integration spend at community-level credit unions.

Others

• Xpress Data Inc. Outsourced printing and mailing partner whose postage cost-savings program CUTEK brings to its credit union clients. Comparable as a co-sell partner that contributes to CUTEK's value stack rather than competing for the same line of IT spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CutekInc
• LinkedInlinkedin.com/company/cutek/posts/?feedView=all
• Xx.com/cutekinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cutek