CDEK

What CDEK does

CDEK is a private international logistics provider headquartered in Novosibirsk, Russia, founded in 2000 and operating in 41 countries across the CIS, Southeast Asia, South Asia, Middle East, Europe, and North America. Its core offering is a four-product international shipping and fulfillment portfolio: CDEK EXPRESS serves CIS-based online stores with international delivery and customs clearance; INTERNATIONAL EXPRESS serves corporate clients worldwide with door-to-door delivery and dedicated personal managers; CDEK Fulfillment provides warehouse and automated order-fulfillment services for e-commerce merchants; and CDEK Forward offers parcel-consolidation and mail-forwarding from warehouse addresses in 11 countries for individual buyers.

Underlying the services is a logistics management platform combining a proprietary CRM accessible to franchise partners, automated sorting systems in equipped storage facilities, warehouse automation for e-commerce fulfillment, and customs-clearance processing. CDEK also maintains IATA compliance for dangerous-goods handling. Operational scale is substantial at 5,200+ offices, 200 destinations, and 350,000+ deliveries per day serving 140,000+ online stores, with claimed 100% coverage of the CIS region.

The business model is asset-light at the parent level and franchise-led at the distribution level. Partners operate CDEK-branded offices and earn the spread between client tariffs and CDEK's actual delivery cost; partners receive CRM access, training, marketing support, and pre-negotiated shipping rates. Pricing across the network is weight-and-dimension based using volumetric calculations (Length × Width × Height / 5,000), with the greater of physical and volumetric weight billed, plus customs brokerage, storage overages, and embedded cargo insurance. Customer segments span online merchants (primary), corporate clients with personal-manager support (primary), individuals using parcel forwarding (secondary), and legal entities shipping commercial cargo (secondary). Revenue is generated through transaction fees on shipments, recurring fees for fulfillment and insurance, and partner tariff economics, with a sales-led and channel-partner go-to-market.

Name

CDEK

Legal name

CDEK Express

Website

https://cdek-express.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CDEK is a private international logistics provider operating in 41 countries, offering e-commerce shipping, corporate express delivery, warehouse fulfillment, and parcel forwarding through a franchise-led network serving 140,000+ online stores and global corporate clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Novosibirsk

HQ country

Russia

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Delivery Services: Revenue generated from shipping services including CDEK Express for CIS-based online stores and International Express for corporate clients worldwide. Pricing based on weight, dimensions, and delivery route.
2. Franchise/Partnership Fees: Partners profit from the difference between client tariffs and actual delivery cost. Partners also manage logistics volume, receiving and delivering packages between pickup points and other CDEK partners.
3. Fulfillment Services: CDEK Fulfillment provides network of warehouses and automated solutions for e-commerce, generating revenue from storage and order fulfillment services.
4. Cargo Insurance: Insurance services included in shipping cost depending on service choice. Covers loss and damage claims for shipped cargo.
5. Customs and Brokerage Services: Additional revenue from customs payments, brokerage costs, and storage fees for cargo exceeding free storage periods.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

CDEK is an international logistics provider offering express delivery, e-commerce shipping, customs clearance, warehouse fulfillment, and mail forwarding services across 41 countries and 200 destinations. Its core services include CDEK EXPRESS for CIS-based online stores, INTERNATIONAL EXPRESS for global corporate clients, CDEK Fulfillment for e-commerce warehousing and order processing, CDEK Forward for individual mail forwarding, and a franchise program that lets partners resell CDEK's pre-established shipping rates and CRM-enabled logistics platform.

Product overview

CDEK is one of the largest international logistics providers offering an integrated suite of delivery and fulfillment services. The core product portfolio consists of CDEK EXPRESS for online stores in CIS countries and INTERNATIONAL EXPRESS for global corporate clients, both providing customs clearance and last-mile delivery. These are supplemented by CDEK Fulfillment (warehouse and automation solutions for e-commerce) and CDEK Forward (parcel consolidation service from international online stores). The company also offers a franchise program providing partners with ready-made logistics solutions, CRM access, training, and marketing support. The services collectively enable e-commerce shipping from 41 countries to 200 destinations worldwide, handling over 350,000 deliveries per day.

Differentiator

Problem solved

Functional benefit

Brands

• CDEK Fulfillment: Network of warehouses and automated solutions for e-commerce
• CDEK Forward

Products and services

• CDEK EXPRESS International express delivery service for online stores based in CIS countries, offering delivery notifications, last-mile delivery across CIS to CDEK offices or recipient addresses, and customs clearance support.
• INTERNATIONAL EXPRESS Door-to-door international express delivery service for corporate clients worldwide, featuring personal manager support, customs clearance, and delivery notifications throughout all stages of shipment.
• CDEK Fulfillment Network of warehouses and automated solutions designed for e-commerce businesses to manage inventory, order processing, and shipments.
• CDEK Forward Service for delivery of parcels from online stores to individuals, providing access to warehouse addresses in 11 countries worldwide for consolidating parcels from local online stores to reduce delivery costs.
• Franchise Program Partnership program offering pre-established international logistics solutions and rates, access to proprietary CRM system, free one-week training, marketing support, and guidance from a support manager for launching a CDEK-branded logistics business.

Quantifiable outcome

• 5200+ offices worldwide
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Franchise PartnerscoreChannel Partner/ Reseller/ DistributorCDEK operates through a franchise partnership model where partners start their own logistics business with minimal investment. Partners receive ready-made, tried and tested logistic solutions and rates, access to proprietary CRM system, free one-week training, marketing support, and guidance from a support manager. Partners target clients such as online stores and marketplaces by employing sales managers, profiting from the difference between client tariffs and actual delivery costs.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• DHL Express: Global leader in international express delivery and cross-border e-commerce shipping. Directly comparable to CDEK's International Express service in target customer (corporate + SMB cross-border shippers) and core capability (time-sensitive international parcels with customs clearance).
• FedEx: One of the largest global express transportation companies, offering international priority delivery, customs brokerage, and e-commerce fulfillment. Comparable to CDEK on door-to-door international parcel service, customs integration, and enterprise sales motion.
• UPS: Global integrator providing international express, freight forwarding, contract logistics, and customs services. Overlaps with CDEK across international express, fulfillment, and brokerage, and competes for the same corporate client base seeking managed cross-border logistics.

Direct peers

• Boxberry: Major Russian parcel delivery and pickup-point network serving e-commerce and individuals domestically and to CIS destinations. Direct competitor to CDEK's core Russian/CIS e-commerce shipping business with a similar pickup-point franchise model and SMB target market.
• Pony Express (Pony Express Logistics): Russian logistics provider offering domestic and international express delivery, fulfillment, and e-commerce shipping solutions. Comparable to CDEK in target segments (online stores, corporate clients, individuals), product mix (express + fulfillment), and CIS-centric geographic orientation.
• Cainiao Network: Alibaba-affiliated cross-border e-commerce logistics platform operating warehouses in 11+ countries with last-mile partnerships. Highly comparable to CDEK Forward — same consolidation-warehouse model for cross-border parcels to individual consumers, and similar focus on cross-border e-commerce flows.

Regional players

• DPD Russia: Russian arm of the international DPD parcel network, serving domestic and CIS e-commerce shippers with pickup-point delivery. Comparable to CDEK Express in product, customer base, and CIS coverage, but operating as a regional subsidiary of a larger European parcel group.
• Meest Corporation: CIS-focused international delivery and mail forwarding company serving shipments between Europe, USA, and post-Soviet countries. Directly comparable to CDEK's CIS-to-world and world-to-CIS express flows, especially for individual customers and small e-commerce merchants.

Emerging players

• SF Express: Leading Chinese express delivery company expanding internationally with time-sensitive parcel, warehousing, and cross-border services. Comparable to CDEK International Express in cross-border e-commerce ambitions, IATA-certified air operations, and growing warehouse/fulfillment footprint across Asia.
• ZTO Express: One of China's largest express delivery companies with growing international cross-border and fulfillment capabilities. Comparable to CDEK on volume-scale e-commerce parcel economics, warehouse-network-backed fulfillment, and cross-border consolidation services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/edostavka
• Facebookfacebook.com/edostavka
• LinkedInlinkedin.com/company/cdek

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CDEK