ISB Global

What ISB Global does

ISB Global is a UK-headquartered, privately held enterprise software company founded in 1999 by Chris Williams and Simon Osborne, specialising in software for the waste management and recycling sector. Its flagship product, Waste & Recycling One (WR1), is a fully integrated platform that standardises and automates the entire waste value chain — from CRM, contracts and quoting, through service planning, transport and logistics, weighbridge and site operations, to financial control and analytics — into a single system. WR1 is purpose-built for waste operators and brokers across five vertical use cases: waste brokerage, hazardous waste, metals recycling, waste logistics and haulage, and material/resource recycling and reprocessing.

The platform is built on a three-pillar technology stack: SAP ERP (Business One, ByDesign, and S/4HANA) for enterprise resource planning and compliance; OutSystems low-code for rapid custom application development with full code transparency to clients; and AWS for cloud infrastructure with GDPR, ISO 27001 and HIPAA compliance. ISB Global operates offices in the UK (Brentford/London, headquarters), Pakistan (Lahore, engineering hub opened 2016), South Africa (Stellenbosch, opened 2013), and the USA (Dover, Delaware, opened 2019), and added Chief Commercial Officer Pritesh Pattni alongside the 2024 transition of the CEO role from co-founder Chris Williams to George Slade. Revenue grew 43% in 2023, the company is bootstrapped (no external funding rounds disclosed), and it monetises primarily through enterprise software licensing and subscription for WR1 plus SAP advisory and implementation services via a consultative, quote-based sales motion targeting enterprise and mid-market waste operators globally. In April 2024 ISB Global launched WR1 in North America at Waste Expo Las Vegas, activating a US presence supported by the UKRI Innovate UK Global Incubator Programme and US climate-tech partnerships with Greentown Labs, Urban Future Labs, and NYSERDA.

Name

ISB Global

Legal name

ISB Global

Website

https://isb-global.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

ISB Global is a UK-based, bootstrapped enterprise software company that sells Waste & Recycling One (WR1), an integrated waste-management platform built on SAP, OutSystems and AWS, to enterprise operators and brokers across hazardous waste, metals recycling, logistics, and material-recycling verticals globally.

Ownership category

akta.pro rank

Headquarters

HQ city

Brentford

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Waste & Recycling One (WR1) Software Licensing/Subscription: ISB Global generates revenue primarily through licensing and subscription fees for its Waste & Recycling One (WR1) software platform. As a Single Solutions Provider, they deliver the entire technology stack removing the need for multiple vendors, suggesting a bundled software pricing model. The solution is sold to waste management, recycling, brokerage, and environmental operations companies on a per-deployment, likely per-user or per-site basis, with enterprise contracts implying multi-year arrangements.

Distribution channels4 records

Marketing channels7 records

Core offering

ISB Global sells Waste & Recycling One (WR1), a fully integrated software platform purpose-built for the waste and recycling industry. WR1 covers buying and selling, service planning, transport and logistics, site and recycling operations, financial control and governance, and data and analytics in a single integrated system. The platform is built on SAP ERP, the OutSystems low-code platform and AWS cloud infrastructure, and is sold with related services including SAP Advisory & Consultancy and a Waste Manager automated broker portal.

Product overview

ISB Global provides a single, fully integrated software solution for the waste and recycling sector, primarily through its flagship Waste & Recycling One (WR1) platform — the world's most advanced Environmental, Waste Management and Recycling software. WR1 is a unified, modular platform that standardises, integrates, simplifies, and automates all waste and recycling processes in one place, eliminating the need for multiple vendors. The platform is built on a core tech stack of SAP ERP, OutSystems low-code, and AWS cloud infrastructure. Supporting products include Waste Manager (an automated waste broker portal), TRACE/DWT, and a SAP Advisory & Consultancy service. The integrated platform covers functional groups across buying and selling, service planning, transport and logistics, site and recycling operations, financial control and governance, and data and analytics.

Differentiator

Problem solved

Functional benefit

Brands

• Waste and Recycling One (WR1): The company's flagship integrated waste management and recycling software solution that standardizes, integrates, simplifies, and automates all waste and recycling processes.

Products and services

• Waste & Recycling One (WR1) ISB Global's flagship integrated waste management software platform that standardises, integrates, simplifies and automates all waste and recycling processes — covering buying and selling, service planning, transport and logistics, site and recycling operations, financial control and governance, and data and analytics — for enterprise waste management, recycling, brokerage and environmental services companies.
• Waste Manager An automated waste broker portal that brings together customer, supplier and broker requirements in one integrated system with real-time collaboration, work order management, and reporting and analytics for waste brokers and facilities managers.
• SAP Advisory & Consultancy Certified SAP consulting services covering advisory, implementation planning, migration, finance transformation, digital supply chain, business data cloud and analytics, sustainability and environmental consulting, and application managed support for SAP ERP deployments in the waste and recycling sector.
• TRACE/DWT A solution listed under ISB Global's Solutions menu for waste management operations, supporting traceability and digital waste tracking requirements.
• Visions – Advisory Service An advisory service listed under ISB Global's Solutions menu, providing industry advisory services for waste and recycling operations.

Quantifiable outcome

• CSS employees can work 70% faster with more seamless processes across all departments after implementing WR1.
• +6 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

Eight partnerships are on record, tiered strategic, minor and core.

• UKRI Innovate UKstrategicStrategic or Co-development Partner · 1 January 2023ISB Global has been working with UKRI Innovate UK Business Growth Scale Up programme to refine operational, technology and growth-enabling business planning tasks. The partnership includes the Global Incubator Programme connecting UK companies with international incubators including Greentown Labs and Urban Future Labs in New York City, supporting ISB Global's North American market expansion.
• Greentown LabsminorStrategic or Co-development Partner · 1 January 2023Greentown Labs is a US climatech incubator partnering with UKRI Innovate UK's Global Incubator Programme. ISB Global works with Greentown Labs as part of their NYC & State GIP to conduct marketing, networking, and market discovery for WR1's North American expansion.
• Urban Future Labs (UFL)minorStrategic or Co-development Partner · 1 January 2023Urban Future Labs (home to the New York Accelerator, ACRE incubator) is a US clean technology incubator partnering with UKRI Innovate UK's Global Incubator Programme. ISB Global works with UFL to introduce WR1 to the US waste and recycling community as part of their North American expansion.
• NYSERDAminorStrategic or Co-development Partner · 1 January 2023NYSERDA (New York State Energy Research and Development Authority) is supporting ISB Global's North American expansion through introductions, discovery, and networking to the US waste and recycling community as part of the UKRI Innovate UK Global Incubator Programme.
• CIWM (Chartered Institution of Wastes Management)strategicStrategic or Co-development Partner · 1 January 2022ISB Global is a proud and committed CIWM Affiliated Organisation (representing over 5,000 individuals and 250 affiliated organisations). They are collaborating on industry research to understand how waste management professionals use and perceive software technologies, including focus groups, webinars, and published reports to drive technology and digital transformation in the sector.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2014ISB Global is an AWS partner since 2014, using AWS cloud infrastructure to deliver WR1 with industry-leading computing, security, flexibility, and scalability. AWS provides the underlying cloud platform with compliance across GDPR, ISO 27001, and HIPAA standards.
• OutSystemscoreTechnology or Integration · 1 January 2013ISB Global is an OutSystems partner since 2013. All WR1 software is deployed on the OutSystems Low Code platform, enabling rapid development of innovative, industry-specific modules and apps. The partnership provides clients with full code transparency and the ability to create new applications in a low-code environment.
• SAPcoreTechnology or Integration · 1 January 2004ISB Global is a certified SAP partner (since 2004) and global application development partner for Waste & Recycling One. They implement SAP Business One, SAP ByDesign, and SAP S/4HANA for the waste and recycling sector, delivering ERP, real-time business intelligence, integrated reporting, and single-view-of-truth across operations and finance.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/ISBGlobalWR1
• YouTubeyoutube.com/@isb_global
• LinkedInlinkedin.com/company/isb-global

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISB Global