Kentucky River Medical Center

What Kentucky River Medical Center does

Kentucky River Medical Center is a Critical Access Hospital located at 540 Jett Drive in Jackson, Kentucky, serving residents of Breathitt, Lee, Owsley, and Wolfe counties in Eastern Kentucky. Founded in 1988 and operating as a private facility under Quorum Health (a Brentwood, Tennessee-based hospital management company), the hospital delivers a comprehensive range of inpatient and outpatient services including 24-hour emergency care, intensive care, surgical services (including orthopedic and outpatient procedures), diagnostic imaging with 3-D mammography, a Joint Commission-certified full-service laboratory, cardiac care, women's health, pain management, outpatient infusion, rehabilitation/physical therapy, and a swing bed extended care program. Primary care is extended through affiliated clinics including Kentucky River Clinics – Jackson and Beattyville Family Medical Clinic.

The hospital's technology footprint consists of conventional healthcare information systems rather than proprietary platforms, including a Health Record Home patient portal for inpatient record access, online bill pay via PersonaPay, and a digital provider directory. R1 RCM manages back-office billing functions. KRMC holds The Joint Commission's Gold Seal of Approval for hospital and laboratory services, ACR Accreditation in Mammography, and operates under the federal Critical Access Hospital designation that enables cost-based Medicare reimbursement. The hospital meets the federally mandated CMS Standard Charge List transparency requirement.

KRMC generates revenue primarily through patient care services billed to Medicare, Medicaid, commercial insurers, and self-pay patients under standard hospital fee-for-service billing. Standard charges represent federally mandated list prices, with actual payments averaging less than 15 percent of charges per the hospital's own 2018 disclosure, reflecting significant negotiated insurance discounts. Financial assistance programs are available for uninsured and under-insured patients. Community engagement is central to its go-to-market approach, with outreach through the Our Healthy Circle senior wellness program, Patient & Family Advisory Committee, DAISY/Bee staff recognition programs, community wellness initiatives, and a Best Health email newsletter. KRMC was recognized as a 2026 Best of Kentucky Regional Award winner and is a member of the Kentucky Hospital Association and the Federation of American Healthcare Systems.

Name

Kentucky River Medical Center

Legal name

Kentucky River Medical Center

Website

https://kentuckyrivermc.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Kentucky River Medical Center is a private Critical Access Hospital in Jackson, Kentucky, serving rural Eastern Kentucky residents across four counties with comprehensive emergency, inpatient, surgical, diagnostic, and outpatient healthcare services under Quorum Health management.

Ownership category

akta.pro rank

Product category

Rural Critical Access Hospital Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Critical access hospital
• Emergency medical services
• Inpatient hospital care
• Diagnostic imaging services
• Rural healthcare

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Care Services: Healthcare services provided to patients including emergency care, inpatient care, surgical services, diagnostic imaging, laboratory services, rehabilitation, and outpatient infusion. Services are billed to insurance providers, Medicare, Medicaid, or collected from self-pay patients. The hospital accepts most major insurance providers and offers financial assistance programs for those who cannot pay.
2. Swing Bed/Extended Care: Extended inpatient care services for patients requiring additional recovery time following hospitalization, billed through standard hospital billing processes.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Kentucky River Medical Center is a Critical Access Hospital providing 24-hour emergency care with a 30-minute initial-physician-contact pledge, inpatient and intensive care, surgical and orthopedic services, diagnostic imaging (including 3-D mammography), a Joint Commission certified laboratory, cardiac care, women's health, pain management, rehabilitation, outpatient infusion, and a swing bed extended care program. Patient-facing access is supported through the Health Record Home portal, online bill pay, and a provider directory across its hospital campus in Jackson and affiliated clinics in Jackson and Beattyville.

Product overview

Kentucky River Medical Center is a Critical Access Hospital offering a comprehensive range of healthcare services. The hospital provides emergency care (24-hour ER with 30-minute pledge), intensive care, surgical services, laboratory, diagnostic imaging, cardiac care, women's health, and rehabilitation. Outpatient services include infusion therapy, 3-D mammography, pain management, and swing bed care. Primary care is delivered through affiliated clinics including Kentucky River Clinics – Jackson and Beattyville Family Medical Clinic. Patient-facing digital services include the Health Record Home patient portal and online bill pay. The facility is accredited by The Joint Commission with specific certifications for laboratory services and mammography (ACR).

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Emergency Room (ER) with 30-Minute Pledge 24-hour emergency department staffed by emergency medicine physicians and nurses, providing emergency care with a 30-minute pledge for initial assessment for community members and visitors in the Eastern Kentucky service area.
• Hospitalist Services Inpatient physician care provided by hospitalists for patients referred by primary care physicians, emergency room physicians, or other hospital physicians during their hospital stay.
• Laboratory Services Full-service Joint Commission certified laboratory offering inpatient and outpatient clinical testing across blood banking, chemistry, coagulation, hematology, immunology, microbiology, and urinalysis for hospital patients and community outpatients.
• Surgical Services General and specialized surgical procedures performed in three operating suites including same-day outpatient surgery and post-anesthesia care, available to patients referred by hospital and clinic physicians.
• Cardiac Care Cardiac care addressing the functions and disorders of the heart and circulatory system for patients presenting with cardiac concerns or referred by primary care providers.
• Intensive Care Unit (ICU) Intensive care unit providing continuous monitoring and treatment for critically ill or post-surgical patients requiring a higher level of clinical oversight.
• Orthopedic Surgery Orthopedic diagnosis and treatment of bone, joint, tendon, ligament, and muscle disorders offering both non-surgical and surgical care options for community patients.
• Diagnostic Imaging Diagnostic imaging producing graphic depictions of body structures and organ systems for examination and diagnosis, supporting emergency, inpatient, and outpatient needs.
• 3-D Mammography 3-D mammography producing detailed, multi-slice breast-tissue images combined with standard mammograms to improve cancer detection and reduce follow-up imaging for women in the service area.
• Women's Health Women-focused health services including preventative care, cancer screenings, mammography referrals, and physical exams for women across the Eastern Kentucky catchment.
• Pain Management Services Chronic pain treatment for patients whose pain interferes with everyday activities, delivered by hospital-based providers.
• Outpatient Infusion Services Outpatient infusion service providing comfortable settings for frequent infusions and medications administered by registered nurses for referred and community patients.
• Swing Bed / Extended Care Program Extended inpatient care option providing continued medical care and therapy for patients recovering from illness, injury, or surgery who need additional recovery time before returning home.
• Kentucky River Clinics – Jackson Family medicine clinic in Jackson providing primary care services to local residents through the Kentucky River Medical Center provider network.
• Beattyville Family Medical Clinic Family medicine clinic in Beattyville providing primary care services to Lee County and surrounding residents through the Kentucky River Medical Center provider network.
• Rehabilitation Services Rehabilitation services including physical therapy that help patients recover from injury or illness to regain independence.
• Chest Pain Center Specialized center for chest pain evaluation and cardiac care supporting emergency and referred cardiac patients.
• Breast Health Program Breast health services providing risk assessment and breast cancer screening, integrated with ACR-accredited mammography services.
• Health Record Home Patient Portal Free, secure online patient portal at HealthRecordHome.com that lets patients view inpatient hospital health information including medications, diagnoses, allergies, lab results, and discharge instructions after registration with photo ID.
• Online Bill Pay Online bill payment service accessed through the PersonaPay portal that allows patients to pay hospital bills digitally.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered moderate and core.

• Kentucky Hospital AssociationmoderateOthersKRMC is a member of the Kentucky Hospital Association, which represents hospitals and healthcare systems across the state, providing advocacy, education, and resources for member facilities.
• Federation of American Healthcare SystemsmoderateOthersKRMC is a member of the Federation of American Healthcare Systems, an association representing healthcare systems and facilities committed to quality, accountability, and community-based care.
• Quorum HealthcoreOthersKentucky River Medical Center is operated by Quorum Health, a healthcare management company headquartered in Brentwood, Tennessee. The Terms of Use reference Quorum Health at 1573 Mallory Lane, Suite 100, Brentwood, TN 37027, 615-221-1400.
• R1 RCMmoderateTechnology or IntegrationKRMC works with R1 RCM, an independent company that staffs and manages the hospital's billing operations including Patient Registration, Health Information Management (HIIM), and billing functions.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• UK Healthcare (University of Kentucky): Major academic medical center in Lexington, KY serving as the tertiary referral destination for KRMC and other rural Eastern Kentucky hospitals; provides higher-acuity specialty care that small critical access facilities must refer out.

Direct peers

• Hazard ARH Regional Medical Center: ARH system's largest facility serving Perry County and surrounding rural Eastern Kentucky communities with general medical/surgical, emergency, and outpatient services comparable to KRMC.
• King's Daughters Medical Center: Regional health system based in Ashland, KY serving the rural Kentucky-Ohio-West Virginia border region with comparable community hospital service line and rural patient population.
• McDowell ARH Hospital: Small critical access facility in Floyd County, KY operating within the ARH network to serve rural Eastern Kentucky patients with similar limited-scale general medical services to KRMC.
• Whitesburg ARH Hospital: Critical access hospital in Letcher County, KY providing community-based acute care to rural Appalachian communities with service scope closely comparable to KRMC.
• Appalachian Regional Healthcare (ARH): Not-for-profit health system operating a network of critical access and regional hospitals across Eastern Kentucky and southern West Virginia, providing community-based acute care in overlapping service areas to KRMC.
• Pikeville Medical Center: Regional referral center in Pikeville, KY serving Eastern Kentucky with similar inpatient and outpatient scope including cardiac, surgical, and emergency services. Functions as a higher-acuity alternative for KRMC's catchment.
• St. Claire HealthCare: Regional community hospital in Morehead, KY serving rural Eastern Kentucky with comparable breadth of inpatient, outpatient, and emergency services, including critical access status. Closest geographic and operational peer to KRMC.
• Tug Valley ARH Regional Medical Center: Critical access hospital serving the rural Kentucky-West Virginia border region with comparable general medical, surgical, and emergency services for an underserved Appalachian population.
• Baptist Health Corbin: Community hospital in Corbin, KY operating as part of a larger regional faith-based system, providing general medical/surgical and emergency care to rural Southeastern Kentucky residents in a similar service-line profile to KRMC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kentucky River Medical Center