CountR

What CountR does

CountR GmbH is a German private company founded on November 9, 2003, headquartered in Kleinmachnow near Potsdam, that develops and sells automated payment terminals and supporting software for the casino and gaming industry. Its product portfolio centers on the CashIO family of self-service kiosks (mycro, Bronze, Silver, Gold, Platinum, and Titanium models) covering the full range from compact micro-redemption devices to high-capacity premium machines with up to 18,000 banknote capacity, plus the TITA line of table-games payment terminals and the ART software platform for real-time monitoring, inventory management, remote configuration, and reporting across the installed base. The terminals integrate with more than 200 casino management and online gaming systems and are deployed in over 85 countries, with hardware carrying CE, UL, and RoHS certifications and built to TITO gaming-industry standards.

CountR monetizes through three streams: hardware sales of CashIO and TITA terminals, licensing and recurring services for the ART monitoring platform, and professional services including installation, repair, training, and transaction monitoring. The company operates a direct enterprise field-sales model from its German headquarters and a US regional office in Las Vegas, supplemented by exhibition presence at major gaming trade shows (G2E Las Vegas, G2E Asia, ICE Barcelona, EAG London, Indian Gaming Expo). A distribution partnership signed in May 2026 with Asia Pioneer Entertainment extends its reach into Asian casino markets. The company is founder/management-owned with no disclosed external institutional investment, employs 11-50 people, and is led by CEO Hannes-Jo Betko, CTO Christian Batzner, and CFO Thomas Schulze. Its end-customer base is concentrated in the casino and gaming vertical, served both directly and through a network of gaming technology partners that includes IGT-Everi, JCM, and Passport Technology.

Name

CountR

Legal name

CountR GmbH

Website

https://countr.de

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

CountR GmbH is a German provider of automated cash-handling kiosks and table-games payment terminals, plus ART monitoring software, for casino and gaming operators across 85+ countries, sold via direct enterprise sales and channel partners.

Ownership category

akta.pro rank

Product category

Gaming Payment Systems / Casino Cash Handling

NAICS

Totalizing Fluid Meter and Counting Device Manufacturing (334514), Amusement Arcades (71312), Other Gambling Industries (713290)

SIC

Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro industry

PRIMARYMPAEANAG

Kiosks & Self-Service Terminals (TITO, Loyalty, Cashless, Sportsbook Kiosks)

Media, Entertainment & Sports/Gambling, Betting & Casinos/Gaming Equipment, Manufacturing & Supplies (Tables, Chips, Terminals)

SECONDARYMPAEANAE

Gaming Peripherals & Player Interface Hardware (Bill/Ticket Validators, Printers, Touchscreens)

Media, Entertainment & Sports/Gambling, Betting & Casinos/Gaming Equipment, Manufacturing & Supplies (Tables, Chips, Terminals)

SECONDARYMPAEAJAH

Gaming Machine Systems & Management (CMS, TITO, Player Tracking, Bonusing)

Media, Entertainment & Sports/Gambling, Betting & Casinos/Gaming Machines & Amusement Gaming (Slots, VLTs, Arcades)

SECONDARYMPAEANAF

Casino Management & Surveillance Hardware (CCTV, Access Control, Count Room Equipment)

Media, Entertainment & Sports/Gambling, Betting & Casinos/Gaming Equipment, Manufacturing & Supplies (Tables, Chips, Terminals)

Keywords

• Payment automation systems
• Cash handling terminals
• Gaming payment kiosks
• Casino cash management
• Redemption terminals

Headquarters

HQ city

Kleinmachnow

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales - Payment Terminals: Sale of automated cash redemption kiosks and table game payment terminals including CashIO series (Bronze, Silver, Gold, Platinum, Titanium), mycro, and TITA systems. Hardware includes note acceptors/dispensers, card readers, printers, and modular components.
2. Software Licensing and Monitoring Services: ART software platform for terminal monitoring, management, and balancing. Includes real-time monitoring, remote configuration, automated reporting, and lifetime device metrics. Sold as server-based solution with Windows Server compatibility.
3. Installation and Support Services: Complete service offerings including installation, repair and service, guarantee, phone support, staff training, transaction monitoring, and security standards compliance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

CountR GmbH designs, manufactures and sells payment-automation hardware and supporting software for the gaming and casino industry. Its core products are the CashIO family of cash-handling kiosks (mycro, Bronze, Silver, Gold, Platinum, Titanium), the TITA family of top-up terminals (Silver, Gold, Platinum), and the ART Automated Redemption Terminal, all integrated with 200+ casino management systems to enable cashless transactions, ticket redemption and automated cash handling for casino operators.

Product overview

CountR offers a unified portfolio of CashIO self-service kiosks and TITA table games terminals, supported by the ART monitoring platform. The CashIO series includes six models (mycro, Bronze, Silver, Gold, Platinum, Titanium) ranging from compact micro-redemption machines to high-capacity premium kiosks with up to 18,000 banknote capacity. The TITA (Tablegames) line provides three editions (Silver, Gold, Platinum) for table games cash handling with varying capacity and feature levels. Both product families integrate with over 200 casino online systems. The ART software platform serves as the centralized management layer, enabling real-time monitoring, inventory management, remote configuration, and automated reporting across all connected terminals.

Differentiator

Problem solved

Functional benefit

Brands

• CashIO: Self-service payment terminal series including Bronze, Silver, Gold, Platinum, Titanium, and mycro models for cash redemption and cashless transactions in gaming and casino environments.
• ART
• TITA

Products and services

• CashIO mycro
• CashIO Bronze Entry-level cash-handling payment kiosk in the CashIO product line, aimed at casino and gaming-hall operators needing basic automated cash management.
• CashIO Silver Mid-tier cash-handling payment kiosk in the CashIO product line for casino and gaming-hall operators.
• CashIO Gold High-tier cash-handling payment kiosk in the CashIO product line, offering greater capacity/throughput than the Silver model for casino and gaming-hall operators.
• CashIO Platinum Premium-tier cash-handling payment kiosk in the CashIO product line, targeting higher-volume casino and gaming-hall operators.
• CashIO Titanium Top-tier cash-handling payment kiosk in the CashIO product line, representing the highest-capacity/throughput option for casino and gaming-hall operators.
• TITA Silver Mid-tier TITA top-up terminal used by casino and gaming-hall operators for player cash/top-up transactions on the gaming floor.
• TITA Gold High-tier TITA top-up terminal used by casino and gaming-hall operators for higher-volume player top-up transactions.
• TITA Platinum Premium TITA top-up terminal used by casino and gaming-hall operators for the highest-throughput top-up scenarios on the gaming floor.
• ART (Automated Redemption Terminal) Automated Redemption Terminal that enables players to redeem tickets for cash on the gaming floor, used by casino and gaming-hall operators to automate payout transactions.

Quantifiable outcome

• 2000+ machines installed globally
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

One partnership is on record.

• Asia Pioneer Entertainment Holdings Limited (APE)coreChannel Partner/ Reseller/ Distributor · 20 May 2026Strategic distribution deal to distribute CountR's automated cash redemption kiosks across Asian casino markets. The partnership was announced at G2E Asia expo in Macau and marks APE's expansion from electronic gaming equipment supplier to integrated casino operations solutions provider. This represents CountR's entry into the Asian casino market through a regional distribution partner.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• JCM Global: JCM Global is a leading supplier of bill validators, ticket printers, and cash handling peripherals to the casino and gaming industry. Highly comparable to CountR as a specialized hardware vendor competing on validator/printer/kiosk solutions for slot floors and casino cages.
• Crane Payment Innovations (CPI) / SuzoHapp: CPI (formerly SuzoHapp) supplies cash handling devices, validators, and payment solutions to gaming, amusement, and retail markets. Directly comparable to CountR in bill validation, cash recycling, and payment terminal hardware for casinos and gaming OEMs.
• Passport Technology: Passport Technology provides casino cash handling systems, ticket validation, and player tracking solutions. Directly comparable to CountR in casino cash access and back-office integration, competing for similar operator RFPs.
• Modern Gaming: Modern Gaming supplies casino cash handling, redemption terminals, and table game products. Directly comparable to CountR in cash and ticket redemption kiosks serving North American tribal and commercial casino markets.

Broad incumbents

• Everi (IGT Gaming & Digital / Everi Holdings): Everi, now part of IGT Gaming & Digital, is one of the largest providers of cash access, kiosk, and player loyalty solutions to casinos. Overlaps with CountR on cash access kiosks and integrated payment solutions, but at a much larger scale and as part of a broader gaming technology portfolio.
• Light & Wonder (Scientific Games legacy): Light & Wonder is a major casino content, table products, and slot systems supplier with growing fintech/cashless exposure. Comparable to CountR as a broad gaming vendor whose table products and systems touch the same operators and integration standards.
• Inspired Entertainment: Inspired Entertainment is a diversified gaming technology supplier covering server-based gaming, terminals, and content. Broad incumbent competitor touching similar operator procurement decisions and integration ecosystems as CountR.

Emerging players

• Interblock: Interblock specializes in electronic table games (ETGs) and related table-side technology. Adjacent competitor to CountR's TITA table games terminal line, serving similar casino floor use cases around table-side cash and ticket handling.
• Table Trac: Table Trac provides casino management systems (CMS) and related back-office hardware integrations to smaller and mid-sized casinos. Comparable to CountR as a niche vendor whose products integrate with and extend casino management infrastructure.

Others

• Veriscape (Nanoptix / CPI adjacent): Nanoptix is a specialist in thermal printers used in gaming, lottery, and self-service kiosks - including casino TITO printers. Comparable as an adjacent hardware provider feeding into the same kiosk and TITO ecosystems that CountR's CashIO and TITA products serve.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100089804415349
• LinkedInlinkedin.com/company/8247708/admin/feed/posts
• Instagraminstagram.com/countr_gmbh

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CountR