LA Civil Rights

What LA Civil Rights does

LA Civil Rights, formally the Civil + Human Rights and Equity Department of the City of Los Angeles, is a municipal government department that enforces anti-discrimination law and advances equity policy for Los Angeles residents. The department operates through two primary units: the Civil Rights Enforcement (CRE) unit, which investigates and processes civil rights claims with statutory enforcement authority, and the Office of Race and Equity (ORE), which runs proactive equity programs including L.A. REPAIR, the Upward Mobility Program, and Peace & Healing Centers. It also convenes five standing commissions covering civil rights, human relations, the status of women, reparations, and transgender advisory matters. The department is led by Executive Director Capri Maddox and is headquartered at 250 E. 1st St., Suite 1000 in downtown Los Angeles.

The department's core technology is the City of Los Angeles ServiceNow platform, which provides a 24/7 online claims-filing portal enabling residents to submit civil rights complaints electronically, supplemented by multilingual Know Your Rights PDF resources and an active presence across Facebook, Instagram, Twitter, Flickr, and YouTube. Public-facing campaigns include #LAForAll, Just Say Hello, and We Belong (co-launched with the California Interfaith Food Foundation). Strategic partnerships extend the department's reach through Cal State LA, the Mayor's Office (Shine LA initiative), and arts organizations including Arts Bridging Gap and United Streets of America.

LA Civil Rights does not generate commercial revenue; it is funded through the City of Los Angeles General Fund as part of the municipal budget and provides all services free of charge to the public. The department serves Los Angeles residents broadly, with targeted programs for previously incarcerated individuals (Second Chance Month) and communities affected by systemic inequity. Its go-to-market is direct-to-public through the ServiceNow portal, in-person headquarters services, public commission meetings, and community campaigns rather than any commercial sales motion.

Name

LA Civil Rights

Legal name

Civil + Human Rights and Equity Department, City of Los Angeles

Website

https://civilandhumanrights.lacity.org

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

LA Civil Rights is a City of Los Angeles municipal department that enforces anti-discrimination law and advances equity for LA residents through claims processing, policy programs, and five standing commissions.

Ownership category

akta.pro rank

Product category

Public Civil Rights Enforcement Services

NAICS

Human Rights Organizations (813311), Social Advocacy Organizations (8133), Civic and Social Organizations (81341)

SIC

Services-Social Services (8300)

akta.pro primary industry

Civil Liberties & Constitutional Rights Advocacy (BPAGAFAA)

akta.pro secondary industries

Transitional Justice, Accountability & Reparations (BPADAGAL), Racial & Ethnic Justice Organizations (BPAGAFAC), Gender Equality & Women’s Rights Advocacy (BPAGAFAD), LGBTQ+ Rights & Advocacy Organizations (BPAGAFAE)

Keywords

• Civil rights enforcement
• Equity programs
• Community outreach
• Human rights commissions
• Civil rights claims

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. City of Los Angeles General Fund: LA Civil Rights is a municipal government department funded through the City of Los Angeles budget. The department does not generate commercial revenue but provides essential public services funded by taxpayer dollars and city allocations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

LA Civil Rights is a City of Los Angeles government department that investigates and enforces anti-discrimination claims through its Civil Rights Enforcement (CRE) unit, advances racial and gender equity policy through the Office of Race and Equity (ORE), and runs five advisory commissions covering civil rights, human relations, women's status, reparations, and transgender issues. It also delivers community programs (L.A. REPAIR, Upward Mobility, Peace & Healing Centers), public awareness campaigns (#LAForAll, Just Say Hello, We Belong), and free Know Your Rights resources to Los Angeles residents.

Product overview

LA Civil Rights (formally the Los Angeles Civil + Human Rights and Equity Department) is a municipal government department that provides civil rights enforcement, equity initiatives, and community programs through a multi-unit structure. The department operates through Civil Rights Enforcement (CRE) for claims processing, the Office of Race and Equity (ORE) for policy and equity programs including L.A. REPAIR and Upward Mobility, and five advisory commissions (Commission on Civil Rights, Human Relations Commission, Commission on the Status of Women, Reparations Advisory Commission, and Transgender Advisory Council). Public-facing campaigns include #LAForAll and Just Say Hello, supported by Know Your Rights multilingual resources. These units work together to investigate claims, advance equity policy, and provide community healing services.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Rights Enforcement (CRE) Enforcement unit that investigates civil rights claims filed by Los Angeles residents, takes administrative actions against violators, and provides FAQ and resources for filing claims.
• Office of Race and Equity (ORE) Office focused on racial equity policy work, managing the L.A. REPAIR program, upward mobility initiatives, peace and healing centers, and equity policy reports.
• Commission on Civil Rights Commission that holds meetings and maintains records related to civil rights matters in Los Angeles.
• Human Relations Commission Commission focused on human relations issues with meeting records and documentation.
• Commission on the Status of Women Commission dedicated to women's status and equity issues, with public meetings and records.
• Reparations Advisory Commission Advisory commission addressing reparations matters with FAQ resources for the public.
• Transgender Advisory Council (TAC) Advisory council for transgender community issues with associated media resources.
• #LAForAll Campaign Citywide campaign promoting inclusivity and civil rights awareness, featuring artist collaborations including the Cal State LA Artists project and LA for All signage at LAX.
• Just Say Hello Campaign Community outreach campaign encouraging positive interactions and dialogue among Los Angeles residents.
• Know Your Rights Resources Multilingual information and resources providing legal rights guidance to Los Angeles residents, available in multiple languages via PDF and translation services.
• L.A. REPAIR Program Equity program focused on repair and healing initiatives for historically marginalized communities affected by systemic inequity.
• Upward Mobility Program Program designed to advance economic and social mobility opportunities for disadvantaged populations.
• Peace & Healing Centers Centers providing community healing and peace-building resources for Los Angeles residents.

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• City of Los Angeles (Mayor's Office)coreStrategic or Co-development Partner · 1 January 2025Ongoing collaboration with Mayor Karen Bass and the Mayor's Shine LA initiative. LA Civil Rights staff participate in the annual Tom LaBonge Day of Service neighborhood beautification events, and the department supports citywide equity initiatives.
• Cal State LAcoreStrategic or Co-development Partner · 1 January 2023Partnership with California State University, Los Angeles for the 'The Cal State LA Artists #LAforAll Project' and Know Your Rights resource fairs. The department collaborates with Cal State LA on community outreach, artist collaborations, and educational initiatives. Capri Maddox received Cal State LA's 2026 Presidential Award in recognition of this partnership.
• CIFD (California Interfaith Food Foundation)coreStrategic or Co-development Partner · 1 January 2023LA Civil Rights and CIFD jointly launched the 'We Belong' campaign, aimed at fostering inclusion and belonging across Los Angeles communities. The campaign was introduced at the Cal State LA Know Your Rights resource fair.
• Arts Bridging Gap / United Streets of AmericaminorStrategic or Co-development Partner · 1 January 2023Collaboration with arts organizations including Arts Bridging Gap and United Streets of America for the LA for All campaign, featuring public art installations at LAX and community events to promote inclusion and civil rights awareness.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• LA County Commission on Human Relations: Los Angeles County-level civil rights and human relations body with overlapping mandate on discrimination complaints, hate crime response, and community mediation. Same metro area and similar mission; differs by operating at county rather than city jurisdictional level.
• NYC Commission on Human Rights: New York City's municipal civil rights enforcement agency with statutory authority to investigate discrimination, prosecute complaints, and issue penalties. Closest functional peer to LA Civil Rights in terms of enforcement scope and city-level statutory power.
• Chicago Commission on Human Relations: Municipal body responsible for enforcing Chicago's human rights ordinance, handling discrimination complaints, and fostering intergroup relations. Directly comparable as a big-city municipal civil rights enforcement body.
• San Francisco Human Rights Commission: City of San Francisco agency investigating discrimination complaints and advising on equity policy. Comparable municipal structure with a focus on civil rights enforcement and equity initiatives.
• Boston Office of Human Rights: Boston's municipal civil rights office handling discrimination complaints and community equity initiatives. Comparable in size, structure, and direct-to-resident service delivery model.
• Seattle Office for Civil Rights: Seattle's municipal civil rights enforcement agency investigating discrimination claims and conducting outreach. Comparable city-level statutory authority and community education mission.

Broad incumbents

• California Civil Rights Department (CRD): California state-level agency enforcing the state's civil rights laws (formerly DFEH), with broader geographic scope and stronger enforcement tools than LA Civil Rights. A natural escalation partner and structural overlay on the city's work.
• ACLU of Southern California: Major regional nonprofit advancing civil rights through litigation and advocacy. Overlaps on the civil rights mission but lacks municipal enforcement authority; often a complementary rather than competing entity to LA Civil Rights.

Emerging players

• Advancement Project California: Racial justice nonprofit working on equity policy and community organizing in California. Comparable focus on reparative justice and equity initiatives but operates as a nonprofit advocacy partner rather than a municipal enforcement body.

Others

• Equal Justice Society: California-based civil rights legal organization focused on structural racial justice litigation and advocacy. Thematically aligned with LA Civil Rights' reparative and racial equity work; serves as an ecosystem partner for policy development.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/lacivilrights
• YouTubeyoutu.be/2RBS7U6P-FM
• Facebookfacebook.com/lacivilrights
• Instagraminstagram.com/lacivilrights
• LinkedInlinkedin.com/company/lacivilrights

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LA Civil Rights